I had to cancel my trip to Iceland, due to the coronavirus. I had ten different accommodations lined up, and was able to receive a full refund from 7 of them and a voucher from 2 of them. Hotel Gígur was impossible to get ahold of! I tried emailing them twice and Expedia called them over 6 times on my behalf and were never able to receive an answer. It was only after the date of my scheduled stay, that I received word from them. They refused to give me a refund, even with the current conditions. I look forward to rescheduling my trip to Iceland for next summer, but will not work with this hotel moving forward. Their lack of communication during this time, even with ample time to respond, was disappointing.