Dear Guest, Thank you for taking your time to provide us with your valuable feedback which will help us improve in future. Thank you

Dear Guest,Thank you for taking time to review us following your recent visit to Jetwing Beach. We are delighted to know you had a lovely stay.Looking forward to having the pleasure of welcoming you back in the future.Best regards,Jetwing Beach!

Dear Susan, Thank you for reviewing us following your recent stay at Jetwing Beach! we are delighted to read that you have a great ending to your holiday in Sri Lanka. Thank you for your compliments on our warm and friendly hospitality, the delectable cuisine and the overall stay experience. We look forward to welcoming you back! Best regards, Jetwing Beach

Dear Guest, Thank you for taking time to review us following you recent stay at Jetwing Beach! Whilst we are pleased to know that you had a good stay, we sincerely apologize for the hassle on the payment, as we have to abide by the government regulations, which in return would have appeared as unfriendly. Best regards, Jetwing Beach

Dear Mr. Andrew, Thank you taking time to rate us following your recent stay at Jetwing Beach! Best regards, Team Jetwing Beach

Dear guest, Thank you for reaching out to us! I apologize for the inconvenience faced by you with regards to the room standards provided to you during your stay. As an organization that focuses on ensuring that all our valued guests are given the highest of standard in service and comfort allow me to extend my apologies for not meeting your expectations. Your comments on the damp rooms and dysfunctional Air Conditioner will be looked at immediately and ensure such mishaps will not occur at the cost of the overall experience of our guests stay. Whilst we are happy to hear that the room change given was satisfactory we sincerely hope that you would consider choosing Jetwing Beach once more on your future travels and allow us to redeem ourselves and deliver the world renowned service and amenities that our hotel has to offer.

Dear Kavitha, We appreciate you taking the time to write to us about your recent stay with us. Whilst we are really glad to know that you enjoyed dining with us we are really shocked and saddened to read that the rest of your experience was not up to your expectations. Your feedback on the overall room conditions and the challenges you faced due to the language barrier has our fullest attention and are looked into immediately. Your concerns and feedback on the beach vendors is understandable, we try to educate them to respect our guests personal space and only approached when initiated by the guests. However we will speak with them once more to highlight the dissatisfaction expressed by you and to remind them that the guests should not be disturbed nor approached unless requested by the guests. We sincerely would like to apologize for all the shortcomings experienced during your stay and would also like to assure you that these matters will be taken seriously and looked into by our management team in order to provide a better experience for our valued guests such as yourself. We hope that this would not deter you from visiting us once more and allow us to restore your faith in our hotel and brand and provide you with the legendary service and hospitality that our brand is well known for.

Dear guest, Thank you for your rating on your stay with us! We hope that you enjoyed your stay as much as we loved having you with us and we look forward to seeing you soon!

Dear guest, Thank you for your wonderful review on your stay with us! It is so wonderful to know that we were able to meet your expectations and deliver a legendary service during your stay with us! Your words of compliment on the overall service and hospitality of our staff will be shared with our team on a job well done! It is such reviews that makes us always want to strive to continue doing what we do best. We look forward to having you with us on your future visits to our beautiful Island!

Dear Alan, Thank you for your feedback on your stay with us. We will look into your comments for further improvement in future. Thank You.

Dear guest! Ayubowan! and thank you for wonderful review and rating following your stay with us! It is always a pleasure to know that we were able to meet our valued guests expectations and ensure that you had a wonderful stay! We will be sharing your compliments with our team on a job well done! We look forward to having you with us once more on your next visit to our beautiful Island!

Dear guest, Ayubowan! and thank you for taking the time to leave us a 5/5 rating following your stay with us! We hope to see you soon on your next visit !!

Dear Angela, it was indeed a pleasure to have you here with us at Jetwing beach and we are ecstatic to know that you enjoyed all aspects of the hotel, it's facilities and friendly associates. Thank you for your wonderful review! Ayubowan! (May you live longer)

Dear guest, Thank you for your valuable feedback on your stay with us. Whilst we are glad to know that you liked the food and the overall hospitality of our staff we are deeply saddened to hear that you were not happy with the overall conditions of the hotel. We will be taking your critical feedback on the hotels conditions very seriously and address it with the management immedieatly to ensure that this is looked into . We hope that this will not deter you from visiting us on your future visits to Negombo and allow us to restore your faith in our hotel and Brand. Thank you.

Ayubowan! Thank you for such a wonderful review on your stay with us! It brings us great joy to hear that we were able to meet your expectations and provide you with the outstanding service and hospitality that Jetwing is well known for! . We look forward to having you with us once more on your future travels to our beautiful Island and share more wonderful memories. Thank you, Regards,

Thank you very much for your positive review. We are delighted to read that you enjoyed all aspects of your stay with us. Your comment is well noted and address to the relevant managers. we hope to see you again for yet another memorable stay. Ayubowan ! (may you live longer)

Dear guest, Thank you for your 5/5 rating on your stay with us. We are really delighted that we were able to meet your expectations! Looking forward to having you with us once more!

Dear guest, Thank you for sharing your comments on the unfortunate experience you have faced. We would like to extend our apologies for the disturbances caused and have spoken to the guests to be mindful of loud noises when traversing down the corridor during the late hours. Please feel free to reach out to us at anytime if you would require further assistance or even a room change if you like. We are always happy to be of service to you. Kind regards

Dear Guest, Thank you for taking time off to review our property post check out. Thank you and regards, Kisali Mirando

Dear Guest, Thank you for your positive feedback following your recent stay with us. We are delighted to read that you enjoyed your stay and also enjoyed the overall attitude and professionalism of our staff. We look forward to having you with us once more on your future travels to Sri Lanka

Dear Anne Valerie, it was a pleasure having you with us here at Jetwing Beach and we are elated to review your 10/10 rating. Thank you for taking the time to rate our property! We look forward to welcome you back in the not too distant future. Ayubowan (May you live longer)

Dear guest, Thank you for sharing your experience you had with us on Expedia. Whilst we are really thankful to you for placing your trust in us and visiting our country, it is with a heavy heart that we agree that the tourism business had declined. However, in the light of the recent week, we have been having our hotel stack up with tourists and locals thus regaining their faith and trust in being able to visit us!. We will never forget the faith you had in coming here and we hope that our humble local culture and hospitality will bring you back to visit us many more times in the future! Thank you.

Dear Guest. We appreciate the feedback given on your stay with us. We are sorry that your experience with us did not meet your expectations. We will work hard to fix the issues you have faced and ensure our promises of a world class guest experience be delivered. We hope that this would not deter you from visiting us once more and allow us a chance to restore your faith in our hotel.

Dear Guest, Thank you for taking the time to leave a review following your recent stay with us. We are pleased to hear that our staff were able to accommodate your requests during your stand and helped you feel comfortable. We look forward in having you with us on your future visits to our Island.

Dear Guest, Thank you for taking the time to leave us a review following your stay. We are glad to read that you were able to enjoy and relax with us before starting your tour across Sri Lanka. We hope that your experience with our hospitality and service would encourage you to visit us once more on your future travels to our beautiful Island.

Dear Guest, We appreciate your valuable feedback following your recent stay with us. It is really shocking and sad to hear that your stay with us did not meet your expectations. As an organization that fundamentally aims to express our legendary local hospitality and promise to cater to your expectations, please accept our heartfelt sincere apologies for the experience you had faced. Whilst I understand that you may have felt that the room was in a remote location, I assure you that it is located in our prime wing of the hotel with direct access to the pool and the sea. We are aware of the crows in our area and we are doing the best we can to deal with it. We are currently in the process of upgrading our hotel and its facilities to better cater to our valued guests expectations as well. We hope that this would not deter you from visiting us once more and allow us to restore your faith in our property. Ayubowan!

Dear Guest, Thank you for your wonderful review following your recent stay with us. As an organization that strives to always commit to ensuring our guests expectations are met, we are glad to hear that we have succeeded in delivering on our promises to you. Your words of praise of our staff will be shared among the team on a job well done! . We are also happy to read that you enjoyed our high tea, in more than one occasion and recommending our services to all. We look forward in having you with us once more in the future for more wonderful experiences and memories with us .

Dear Guest. Thank you for providing us with a 5 out of 5 rating following your recent stay with us! We look forward in having you with us once more on your future travel to our Island. Thank you.

Ayubowan! Thank you for taking the time to send us a brief review on your recent stay with us. We are happy to read that you enjoyed our facilities and found our staff to be helpful throughout your stay. We hope that this pleasant experience and service be a reason why you would come see us on your future travels to our Island!

Dear Guest, Thank you for your feedback on your recent experience. We understand that the location of the fitness centre is located a bit further from our hotel. This is due to that the fitness centre is common to both, Jetwing Blue and Jetwing Beach and therefore it has been positioned in such a way that it is easily accessible for both hotels. We understand that this could be of inconvenience however we hope that this would not deter you from visiting our property in the future. Ayubowan!

Ayubowan Micheal. Thank you for leaving a review following your recent experience with us. First of all, please accept our apologies for a delayed response to your review. We are pleased to read that your second visit to our hotel had not been disappointing and we were able to once again exceed your expectations through our commitment to providing a world class experience! Your compliments on our staff will be shared among them on a job well done! We look forward in welcoming you once more into our hotel and share more unique experiences with us!

Dear Guest, Thank you for taking the time to leave us a review following your recent stay. It makes us happy to read that you were able to enjoy the spacious rooms, facilities and architecture. Your compliments to our staff will be shared amongst the team for a job well done. We look forward seeing you once more on your future travels to our Island. Ayubowan (May you live long)! Hyacinth Gunawardena Director / General Manager

Ayubowan Tess, Thank you for your eyeopening information on your review following your recent stay with us. We will be taking your feedback seriously and look into the areas of development and ensure that all our valued guests be given a world class customer experience that we promise. We hope that this has not deterred you from visiting us once more in the future and allow us to redeem ourselves and live up to our promises.

Ayubowan Andrea, We appreciate your feedback on following your recent stay with us. We are shocked to read that you were presented with such a service and we hope you accept our deepest apologies. As an organization which focuses on ensuring all our guests receive a world class customer experience and a 5 star service we assure you that we will be looking into this matter immediately and ensure such service would never occur again. We hope that this experience has not deterred you from visiting us once more as we would like to be given a chance to redeem ourselves and deliver on our promises and exceed your expectations. Best regards,

Ayubowan! As much as we appreciate your review on your stay with us, we would also like to know more on what we could have done differently in order to increase your overall score on our hotel. We would like to get in touch with you and discuss on the areas of development that you feel our property needs. Thank you.

Dear Guest, Thank you for you rating your recent stay with us. We are delighted to see that you have given us a complete score and we hope to see more of you in the future. Happy new year and best regards from Jetwing Beach

Dear Bradley, Thank you for taking the time to write a review on your recent stay with us. We are delighted to read that your stay was enjoyable and we were able to meet your expectations. We will look into having a sugar free option for our welcome drinks for our future guests who would prefer a more healthier choice for their refreshments We hope to see you once again in the near future as we loved having you with us. Thank you.

Dear Guest, We appreciate the time you've taken to give us your rating on your stay with us. We hope that you were able to enjoy your stay and have a wonderful experience at Jetwing Beach and would love to hear more about your experience with us. Thank you

Ayubowan Dharini! Thank you for your wonderful feedback on your recent stay with us. We are pleased to read that your experience with us has been a positive one and that you were able to enjoy the atmosphere both in and out of the hotel. We look forward to having you with us again in the future. We wish you the best of luck.

Ayubowan Alison. We would like to apologize for the delayed response to your review on your recent visit to our hotel. We are extremely sad to read that your stay with us did not meet your standards and expectations. At Jetwing beach, we strive to ensure a flawless guest experience. However upon reading your comments we would like to let you know that we are looking into the points highlighted by you seriously and would be working on a solution for them immediately in order to ensure corrective measures have been taken. We hope that this experience would not deter you from selecting our hotel once more in the future and allow us to redeem ourselves and improve on our setbacks highlighted by you. Thank you very much for your feedback and we most certainly look forward in seeing you once again.

Ayubowan! Thank you for your review on your recent stay with us. It was a pleasure having you here! We appreciate your feedback on our Eco-friendly program that we have implemented in our hotel. We take pride in doing our part in minimizing pollution and promoting a better earth for our future generations. We do offer the opportunity for all our guests to take part in our sustainability tour and find out more on how we carry out this task. We hope to see you soon back at our hotel and perhaps take part in the tour and experience it as well. We will also be passing your words of compliments on our staff to all our staff members on a job well done! .