6/10 Okay
Sue
Travelled with partner
19 May,2024
Disliked: Staff & service
We were very surprised to find that our room was in the basement (this was never mentioned when we chose the room or during the confirmation of the reservation). When we walked into the room, we were hot by a STRONG musty smell! It was so strong that we drove to a convenience store to buy room freshener, just to make it tolerable. We had to reuse the spray several times during our stay, because as soon as the spray wore off, the musty smell was back with a vengeance!!
During check-in, we requested extra towels and were.told they would be brought to us.the next morning. We never got the towels.
Overall a very disappointing stay.
Sue
Stayed 2 nights in May 2024