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Citadines Connect Fifth Avenue New York
3.5 star property

Hotel with free breakfast, a quick walk to 5th Avenue

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Citadines Connect Fifth Avenue New York

Property entrance
Shopping centre
Shopping centre
Exterior
Shopping centre

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
The price is S$288
includes taxes & fees
29 Sept - 30 Sept
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Room options

Available filters for rooms
Showing 3 of 4 rooms

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Hairdryer
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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Front of property
Club Quarters, Times Square - Midtown
Pet-friendly
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (2763)
The price is S$338
includes taxes & fees
29 Sept - 30 Sept
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About the area

Map
15 West 45th Street, New York, NY, 10036

What's nearby

  • Rockefeller Center - 5 min walk
  • Broadway - 6 min walk
  • Times Square - 6 min walk
  • Grand Central Terminal - 7 min walk
  • Empire State Building - 12 min walk

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Tommy Bahama Restaurant | Bar | Store New York - ‬1 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Mitr Thai - ‬3 min walk
  • ‪Valerie - ‬1 min walk
  • ‪Harvard Club of New York City - ‬4 min walk

About this property

Citadines Connect Fifth Avenue New York

Hotel near 5th Avenue
Located close to Bryant Park and Rockefeller Center, Citadines Connect Fifth Avenue New York provides free on-the-go breakfast, dry cleaning/laundry services and a 24-hour business centre. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Express check-out, express check-in and free newspapers
  • A front desk safe, a vending machine and concierge services
  • Multilingual staff, a 24-hour front desk and a porter/bellboy
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 124 individually furnished rooms include thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with shower/bath combinations and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 25.25 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

Is Citadines Connect Fifth Avenue New York pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of USD 50 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 21 Sept,2024, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 29 Sept,2024 start from S$287.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York doesn't offer parking.

What time is check-in at Citadines Connect Fifth Avenue New York?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Citadines Connect Fifth Avenue New York?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Citadines Connect Fifth Avenue New York located?

Located in Manhattan, this hotel is within a 10-minute walk of 5th Avenue, Rockefeller Center and Bryant Park. Broadway and Times Square are also within 10 minutes. 5 Av Station (W. 42nd St.) and 47 - 50 Sts - Rockefeller Center Station are within a 5-minute walk.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 510 out of 1170 reviews" "
Rating 8 - Good. 338 out of 1170 reviews" "
Rating 6 - Okay. 161 out of 1170 reviews" "
Rating 4 - Poor. 77 out of 1170 reviews" "
Rating 2 - Terrible. 84 out of 1170 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price for a perfect location
Stayed 1 night in Sep 2024

10/10 Excellent

JaeIn

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Shower curtain needs to clean. But overall was good
Stayed 1 night in Sep 2024

10/10 Excellent

LaShekia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the business of their lobby area, their front desk staff is top tier. Friendly, patient, outgoing, and the lobby area stayed clean constantly- very difficult in small spaces with lots of tourists who culturally like to hang out in lobby’s and linger. No one felt rushed or cramped. Great vibe. Great area. Book here.
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
my room was nh the basement and noise from the clean up trash collection kept me up all night. elevator broke down and found there was not a stayway upstairs, pretty certain a violation of law. continental breakfast was poor, "coffee" was like river mud. been staying in new york hotels for over 40 years and by far the worst.
Stayed 1 night in Sep 2024

2/10 Terrible

Shaynae

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Cindy Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. The lobby was always full with tourist groups. Room was very spacious and very comfortable bed. There was a wait for the elevator at times but not too bad.
Stayed 1 night in Aug 2024

10/10 Excellent

Johannah

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price plus a breakfast option
Stayed 4 nights in Aug 2024

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lima gave great customer service and all the staff
Stayed 3 nights in Sep 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a brilliant location , close to Times Square , Grand Central Station and right next to 5th Avenue. The staff cannot do enough for you. The room was clean and very quiet. There is a breakfast ( continental ) that is basic but enough to start your day. Overall a very good experience
Stayed 4 nights in Aug 2024

2/10 Terrible

Sara

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1st there is a closed sign on the doors from the city which I was told was due to permit issues... scary... then it is super tight and small - then the hallways look like they have not been vacuumed in years super dirty! the rooms are very small - bedding was clean but the AC didn't work so it was humid and gross and in that small space it felt worse. There were gnats in the room - flying around... then for breakfast TONS of flies swarming in that super small front lobby, Table was super dirty and no one bothered to clean it. I felt I was duped by the other reviews this is not that great and I would have put average at best for NY.
Stayed 1 night in Aug 2024

10/10 Excellent

Maureen Joyce, Bath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel - quiet rooms with air conditioning. Good bathrooms with shower. Staff very friendly. Grab & go breakfast was good - croissants & fruit with tea/coffee.
Stayed 5 nights in Aug 2024

10/10 Excellent

Shadmaan

Travelled with partner
Liked: Cleanliness, staff & service
Very conveniently located in downtown Manhattan. Water in the faucets of bathroom was unclean with a cloudy texture
Stayed 1 night in Jun 2024

10/10 Excellent

Rachel

Stayed 1 night in Aug 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and vey friendly staff…. Close to everything
Stayed 3 nights in Aug 2024

8/10 Good

Alycia, Beverly

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Alycia, Beverly

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Typical hotel stay nothing bad but pretty basic! Great for someone who isn’t spending a ton of time in the room
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy coming here. The best part was when we checked out but they were able to keep our luggage at a safe place while we went out to walk in NYC
Stayed 1 night in Aug 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, rooms were clean, felt safe overall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
A fairly large room for New York. Clean and quiet. Would definitely stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Shelby

Stayed 4 nights in Aug 2024

8/10 Good

Eva

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Citadines Connect Fifth Avenue. It was closed to Times Square (8-10 mins) and lots of restaurants near by.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amelia

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Robin, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and reasonable cost hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Masaud

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Great service but the hotel is not clean we didnt get what we booked any it was great
Stayed 1 night in Aug 2024