Thank you for staying at the Village at Palisades Tahoe, Donna. Although you reserved an economically-priced standard room, management was able to facilitate a complimentary upgrade to a standard one-bedroom suite, which they're able to do from time to time. We appreciate your thoughtful feedback and hope to accommodate you soon, Donna!

Thank you for your feedback, Wen. Although elements of this critique present a few takeaways, it's important to give some context to anyone who's reading this review.In terms of the accommodations featured at the Village at Palisades Tahoe, the advertised standard and premier suite room categories are poignantly articulated online. Considering the room type reserved was a standard one-bedroom view suite, it's reasonable to conclude that the primary focuses were on economy as well as having scenic mountain views.The Village at Palisades Tahoe offers room categories for all travelers. From its hotel room-like Standard Room to its beautifully renovated one-of-a-kind Premier-plus Three-bedroom Suites, there's an option for everyone. In this case, a renovated premier one-bedroom view suite would've been a more appropriate fit. If given an opportunity to discuss the plethora of room types available with front desk management while you were on site, an alternative would've been arranged such as a room switch to a premier suite.We would concur that the Marriot's Ritz-Carlton is a lavished resort; however, it's a thirty-five-minute drive from Highway 267 to Olympic Valley. Most notably, for a weekend stay in May, the same room type via the Ritz-Carlton is well over a hundred dollars more per night. Even though the two resorts have many similarities, Palisades Tahoe continues to be highly sought-after vacation destination for avid skiers, athletes, outdoor enthusiasts, and families seeking to experience the unmatched geography, location and convenience of ski-in/ski-out.Although your experience was subpar, receiving constructive feedback is integral. We're always looking for ways to optimize our guest experiences. Thank you for taking the time to share your feedback, Wen.

Thank you for choosing the Village at Palisades Tahoe. We appreciate your feedback as well as the five-star review! We hope to accommodate you the next time you're in Olympic Valley, Nick!

Thank you for choosing the Village at Palisades Tahoe. We appreciate the stellar rating and hope to accommodate you soon, Denise!