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Reviews of Hampton Inn Oxford-West

2.5 out of 5
Hampton Inn Oxford-West
110 Heritage Drive, Oxford, MS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 243 out of 394 reviews" "
Rating 8 - Good. 106 out of 394 reviews" "
Rating 6 - Okay. 22 out of 394 reviews" "
Rating 4 - Poor. 11 out of 394 reviews" "
Rating 2 - Terrible. 12 out of 394 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

FRANK

Stayed 1 night in May 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pillows and bed were not the most comfortable.
Stayed 2 nights in Apr 2024

2/10 Terrible

Stacy

Travelled with family
Disliked: Property conditions & facilities
The room has so many things wrong with it and when I brought it to the attention of the front desk staff they were super kind but they were college students so obviously nothing got fixed. 1-TV wouldn’t work ,they brought us another remote still wouldn’t work . 2-there were exposed nails in the top drawer of the dresser. When I went to take my sweater out of it snagged and ripped a very expensive sweater on top of that it cut my knuckles, I showed that to the front desk guy and he was clueless. The poor guy didn’t know what to say but of course no one came to fix it. 3-someone had ripped off the holder for the blow dryer and left exposed metal brackets which was right at the area you needed to look into the mirror very unsafe. I covered it with a towel , but that is not acceptable. 4-Wallpaper peeling off the wall. 5-No one has bothered to move any furniture to vacuum behind it. It is absolutely gross. 6- mold in the shower. I stayed at this hotel in Georgia, and it was the same disarray. I would expect more from the Hilton.
Stayed 2 nights in Mar 2024
Response from Sasha Folson on 7 Apr,2024
Thanks for selecting Hampton Inn West in Oxford, MS. We appreciate you for taking the time to respond to our hotel review. Your feedback is important to us and we share it with our Associates daily. We apologize about the inconvenience of your stay. If you could please provide your full name and phone number so that our manager can contact you as soon as possible. We are striving to improve our hotel daily. Please let us know if we can help you in future travel to Oxford.

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
Love: beds; location; breakfast buffet Room was clean. Bathroom toilet paper holder needs to be cleaned. All in all, we would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly
Stayed 1 night in Jan 2024

10/10 Excellent

Alexi

Stayed 4 nights in Jan 2024

10/10 Excellent

James

Travelled with family
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2023

10/10 Excellent

Chianti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Allison

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very helpful and friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Nov 2023

10/10 Excellent

stanford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, close to restaurants, and down town Oxford
Stayed 2 nights in Nov 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Julie

Travelled with partner
When we arrived at our room the floor outside our room was dirty. Crumbs/paper. Inside our room both bedside tables had crumbs as well as bathroom floor. Everything else was clean. Will not stay there again!
Stayed 3 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay. The nice lady at the front desk was excellent
Stayed 1 night in Sep 2023

10/10 Excellent

Lacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Daine was amazing and took the best care of us as did all do the other staff, especially the sweet lady running the breakfast station. This was our first trip to Mississippi, and it was great. Hampton Inn did not disappoint. This location was great to stay at for the Ole Miss game. Clean and comfortable rooms and we used the fitness room again. Thank you!
Stayed 1 night in Sep 2023

10/10 Excellent

Kenneth

Liked: Staff & service, property conditions & facilities
Great hospitality
Stayed 1 night in Sep 2023

8/10 Good

cary, Pass Christia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting to everything in town including Ole Miss
Stayed 2 nights in Jun 2023

10/10 Excellent

Sara

Stayed 1 night in Aug 2023

10/10 Excellent

Timothy

Stayed 1 night in Jul 2023

8/10 Good

Kevin

Liked: Staff & service
Disliked: Cleanliness
The carpet needs to be cleaned.
Stayed 1 night in Jul 2023

10/10 Excellent

Julie

Stayed 1 night in Jul 2023

10/10 Excellent

Maureen, Hopkinton

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Dana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. The place was clean and nice and the breakfast was delicious. I can't find one bad thing. I'm being 💯 Percent serious. The people who work there are beyond nice, helpful, courteous and wonderful. I will definitely stay there anytime I go to Oxford
Stayed 2 nights in Jul 2023

6/10 Okay

William D.

Travelled with partner
Liked: Property conditions & facilities
Bathroom had a terrible smell. Thank goodness I took a can of disinfectant otherwise OK. Needs remodeling terribly.
Stayed 3 nights in Jun 2023

2/10 Terrible

Ashley

Disliked: Cleanliness
In-room air conditioning unit had visible dirt or mold in it. Room felt damp/smelled musty. When I would put on my slippers, they felt moist from the air.
Stayed 1 night in Jun 2023

10/10 Excellent

Tamela

Stayed 1 night in Jun 2023

6/10 Okay

Benji

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Public areas were updated and clean. Breakfast was really good.
Stayed 1 night in Jun 2023

8/10 Good

LS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service
The hotel was in a great location. However, the pool was dirty and water was cold. Also, the room was quiet and clean but needed some updates.
Stayed 3 nights in May 2023

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good stay- only weakness was breakfast. Coffee not good, options limited( egg white fritatta), would have liked hard boiled eggs
Stayed 1 night in May 2023

10/10 Excellent

cheryl A, Saint Louis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very clean. Great breakfast! Lots of parking right t the facility
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Stayed 1 night in May 2023

10/10 Excellent

CHRISTINE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff and Peleton
Wonderful friendly staff with a new Peleton!!
Stayed 1 night in Apr 2023

10/10 Excellent

June

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a little dated, but it was a great location to the university.
Stayed 2 nights in Apr 2023

10/10 Excellent

Amber

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff were all so friendly and helpful at this location! The rooms were clean, and breakfast was great!
Stayed 1 night in Apr 2023

2/10 Terrible

James

Travelled with family
When we arrived at the hotel we we told that the hotel was overbooked and they did not have a room for us. We were moved to a neighboring hotel but they did not have the king suite with a pullout that we had booked. They put us in a room with 2 queen beds and charged us the same rate. They said it was because we booked with a third party. Completely unacceptable. I guess we will book directly with the hotel in the future.
Stayed 1 night in Mar 2023

8/10 Good

jody

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel. I would stay there again.
Stayed 1 night in Apr 2023

8/10 Good

Tracy

Stayed 2 nights in Mar 2023

10/10 Excellent

janet

Stayed 2 nights in Mar 2023

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay at this same hotel every visit to Oxford. Check in and out is always fast and easy.
Stayed 2 nights in Mar 2023

10/10 Excellent

Khloe

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was super kind and welcoming! Vlthe room was very clean! 10/10 experience!
Stayed 1 night in Mar 2023

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Britny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice 3-day stay
This hotel has friendly staff, the beds were comfy, the room was clean, and we enjoyed our stay
Stayed 3 nights in Mar 2023