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Reviews of Lucerne Resort Khao Yai

3.5 out of 5
Lucerne Resort Khao Yai
100 Baan Luerd Thai, Moo Sri, Pak Chong, Nakhonratchasima

Reviews

6.0
Rating 10 - Excellent. 2 out of 16 reviews" "
Rating 8 - Good. 4 out of 16 reviews" "
Rating 6 - Okay. 5 out of 16 reviews" "
Rating 4 - Poor. 2 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful retreat
We enjoyed our stay the gardens and suroundings are beautiful and peaceful.
Stayed 1 night in May 2020

6/10 Okay

Vernice

Simple Local Hotel
The room was spacious with comfortable firm mattress on bed and pillows (a bit soft but still ok). There is a mini fridge, coffee/tea making facility, shower chamber (water pressure is low), shower gel and shampoo, but no body lotion. The shower head angle cannot be adjusted. No room slippers provided. Wifi in the room does not work. Breakfast limited selection and coffee/tea same selection as in the room. The cafe is only open for breakfast. The check in/reception is the cafe bar counter.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed.
Great location.Pleasant staff.Very clean.Bed comfortable and good aircon.lovely views of mountains would recommend without hesitation. Alan.b.
Stayed 2 nights in Jun 2017

10/10 Excellent

Jan-Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant one night stay in great comfort.
Prior to arriving, I was a bit worried because of the numerous negative reviews for this place, but Lucerne was absolutely PERFECT for me. The staff checking in was a bit "rough in the edges", while the staff tending to the kitchen and restaurant was BRILLIANT. Upon checking in, a dinner-order was also placed for a particular time that evening, and they called the villa as the food was served. The food - tom yum kung soup and fried rice - was really, really delicious and just the way I personally liked it. The room was clean and the bed was great. In the evening, there was way too many mosquito's to sit outside, but the resort offered complimentary mosquito-oil almost before asking. Therefore, I think the staff was extremely insightful, understanding, forward-thinking and helpful. There was not much in the immediate area outside the resort, but if you come with an own car, it should not pose too much of a problem.

8/10 Good

Thunya, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit far from town
Nice view, chic, room is clean Good ambience and weather

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
An overall terrible experience.

6/10 Okay

sonia, aus

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet,good view

2/10 Terrible

BKK Traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Do Not Book The Container Room
We just stayed in the container room at Lucerne. In the hotel's pictures, it's the small red building. While the rest of the resort seemed okay enough (small pool and meh breakfast, but nice staff), the container room was awful. Once we arrived, we realised that all the pictures of the hotel are of the other rooms in the resort. There are no pictures of the container room and once we arrived we could see why. The room was run down, dirty and dingy. Worst part...it was full of bugs. There was an ant infestation in both bedrooms and the bathroom. The bathroom was also full of daddy long legs in every corner. I think I counted about 12 of them. There was a spider in our bed. My kids were scared of all the bugs and we were creeped out too. We arrived back to the hotel at about 10:00pm. There was a big party going on at the main building of the resort, only meters from our room. It was so loud with people singing karaoke. This room was for families...we were hoping for something a bit quieter and family friendly. The party went until about midnight. The location of the hotel is a little bit of a distance from some of the attractions in the area, but was scenic. Just don't stay in the container room. We felt quite deceived. If we'd realised there are no pictures of the interior prior to booking, we wouldn't have booked. We only stayed one night.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Verified traveller

Liked: Room comfort
วันหยุดแสนสบายที่เขาใหญ่
เป็นสถาณที่พักที่นับว่าดีมากแห่งหหนึ่งครับบรรยากาศสวยโดยรอบ แต่สถานที่พักควรทำการบำรุงรักษาให้ดีตลอดเวลา ห้องที่ผมพักสัญญาณอินเตอร์เน็ทใช้งานไม่ได้แจ้งพนักงานก็ไม่สนใจมาดูให้ สัญญาณทีวีไม่ดีครับอาจจะเป็นเพราะสภาพเขาล้อมรอบ
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Room comfort
พอใช้
โดยรวมพอใช้ ยุงค่อนข้างเยอะ ประตูล็อคยาก

6/10 Okay

apple, thailand

Liked: Room comfort
Disliked: Property conditions & facilities
ที่พักน่ารักดีค่ะ. กว้างมากค่ะ
การบริการพนักงานต้อนรับดี. ห้องพักสะอาด สระว่ายน้ำค่อนข้างเล็ก ทางเข้ารีสอร์ทยังไม่เรียบร้อยดี้เท่าไหร่

6/10 Okay

Jirapuk, กรุงเทพฯ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip
ดีในระดับที่พึงพอใจ