The service and the staff in The Series Resort are 5 star standard. If you want exclusive service, you should come to this resort. In the resort, although the telco network was close to zero, however the resort WIFI was very strong and good. However, a few suggestions for them to improve. First, they ought to change to their room curtains to blackout curtains as the current curtains does not block out light so we could not really sleep well. Secondly, the water heater did not provide constant hot water for shower, at times very frustrating because we could not have a good relaxing shower. The resort can also provide another waste bin in the room so that we need walk to the toilet to throw rubbish.