Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Pools were great, but that was pretty much it. This is an older, has been resort. It has great potential, but they seem to skimp on everything. There were two of us in a family suite. Not a couple, just 2 female friends. They only would give us 2 towels and 1 hand towel, and no wash cloths, even when requested more. We were told that’s all they give for 2 people. There were lots of bugs in the room. Little flying ants mostly, but we still don’t want them in the bed. The bar was limited on drinks they could provide (no mojitos, sangria, even simple popular drinks). Food options were minimal. Not buffet style. And 2 options, typically chicken with rice or pasta and pork chops. It all tasted the same, clearly leftovers from day to day. Fruit was also limited. Dessert looked like Little Debbie’s desserts. The beach was fine but beach lounges are falling apart both at beach and the pool. Not a place I would return or recommend."
"Staff very nice room not clean we found insects and cockroach in the room and walking in the bed try to change room the room they offer was worse so I tell to deep clean the room the food was blended the beach was nice but very hot and humid every day got sick I think from the drink from the pool I try to drink bottle water, everything is very expensive the road r very bad a lot pot hole they drive very slow, very nice and courteous people"
"The room was very clean, comfortable bed. There was some noise from the water pipes, and we had a loud child a few doors away, but not too overly loud."
Planet Hollywood Costa Rica by Royalton, An Autograph Collection All-Inclusive Resort
6/10 Okay
"The hotel itself was nice. The AC and shower were 10/10! It definitely helped after long, hot days by the pool or after excursions. The Star Class had its own pool which was nice and less crowded, and had its own 'lounge' in the main building for drinks and snacks. The pool area was ok but since it was the only one, it was always very crowded. The biggest issues were with the restaurants. There were 9 restaurants on property, but unless you made reservations the first day, you most likely weren't getting in to any of them. And while they were there, most didn't open until dinner, so for breakfast and lunch, you only had 2-3 options. The food itself was fine. There were definitely some bright spots (spring rolls at East Sushi!), most of it was just eh. It was probably best just to get pool food or bar food because at least then you know what you were getting. Housekeeping was hit and miss. We often (almost daily) had to call them for towels or soap even if the room was cleaned. The beach was also not the best. The sand was cool (black sand), but the beach was small and to get from the resort to the beach, you had to walk thru a gauntlet of VERY PUSHY nonresort vendors trying to sell you something. The Star Class beach chairs were also set up RIGHT beside them, so they also didn't leave you alone if you were sitting there. Overall, I was happy with the stay, especially since it was our first time in CR, but would probably try another resort next time."
"The restaurant food and system was horrible. Everything in the buffet was poorly refilled and it was for the most part cold. There is no towels, and you are granted a key card for 1 pool towel to which there are only 2 swap out stations that close early therefore you carry a dirty towel until you are able to exchange it. The 24 hours snacks are nacho chips with no cheese, we asked if it would be refilled and were told they were out. A fridge full of squishes hotdogs and burgers frozen for you to try to cook in 1 miniature grill. The beach access was dirty and there is no where to sit, no towels and no access to alcohol out there. The steakhouse was a predefined meal and limited menu. On my second night my room flooded and when I called the front desk they said they would send housekeeping. Housekeeping left all the wet towels behind on the floor and said it would most likely happen again. Checkout is at noon, at 8 am someone opened my door even though I was still in the room with my do not disturb sign on the door."
"I had to leave the hotel due to insect infestation and was moved to another much worse room. The absolute worst experience I've ever had and now need to do a claim."
The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa
10/10 Excellent
"Just got back from a 7 night stay. Had a wonderful time! The rooms were clean and loved the filtered water machine and cappuccino maker in our room. Most food was very good with Bamboo (Asian) and Manglar (seafood) being our favorite restaurants. The pizza stand by the pool was awesome! The pool and pool bar staff were fun. Shoutout to Alan at the club swim-up bar. Recommend paying extra for the club adult side of the resort if you are traveling without kids. The beach was also great! We swam in the ocean and saw manta rays and sea turtles by the shore. Beautiful sunsets also. Highly recommend the Westin!"