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We have been here twice in the last 6 months. And will come back again. So close to the lovely shopping and eating districts. Great value too compared to some of its counterparts.
I have been staying with Hotel Westminster for 5 times since 2015. I have kept staying there because of its excellent location, French-styled design and furnishings, cleanliness and good service.
Jersey
Stayed 3 nights in Apr 2024
Response from Jérôme on 1 May,2024
Dear Jersey, Thank you for your wonderful feedback and your loyalty! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager
Central for everything. Near the shops and restaurants. Breakfast offered a good choice. Only down side our single beds requested were right up against each other which wasn’t ideal and room wasn’t very big but all in all a pleasant stay.
Mary
Stayed 3 nights in Apr 2024
Response from Jérôme on 1 May,2024
Dear Mary, Thank you for your wonderful feedback! We're delighted to hear that you enjoyed the convenient location near the Opera and Vendôme. Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager
Great staff and service. Accommodated my requests at check in and went over the top to make me feel welcomed. Will definitely return to this property.
HETAL
Stayed 1 night in Apr 2024
Response from Jérôme on 1 May,2024
Dear Hetal, Thank you for your wonderful feedback! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager
Staff was very friendly and were happy to help with anything we needed
Emily
Stayed 3 nights in Apr 2024
Response from Jérôme on 1 May,2024
Dear Emily, Thank you for your wonderful feedback! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager
From start to finish, it was the best experience that I have ever had at any hotel rooms were gorgeous super clean a great view. I will definitely tell her again in the future
Krzysztof
Stayed 5 nights in Mar 2024
Response from Jérôme on 1 May,2024
Dear Krzysztof, Thank you for your wonderful feedback! Our team works hard to create a cheerful and fun atmosphere for our guests, and we're thrilled that you appreciated their efforts. We can't wait to welcome you back for another memorable stay. Best regards, Jérôme Front Office Manager
Response from Iman Akhdim - Guest relations on 19 Feb,2024
Dear Mr. Robert, Thank you for taking the time to rate your experience regarding your last stay at Westminster! We're delighted to see that you've given us a perfect score. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,
Response from Iman Akhdim - Guest relation on 5 Feb,2024
Dear Dina,Thank you so much for your rating! We're thrilled to hear that you had a good experience with us. Your positive feedback means a lot to our team, and it motivates us to continue delivering exceptional service. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another wonderful experience.Best regards,
10/10 Excellent
RAFAEL J
3 Jan,2024
Liked: Cleanliness
Disliked: Staff & service
RAFAEL J
Stayed 3 nights in Dec 2023
Response from Iman Akhdim - Guest relation on 9 Jan,2024
Dear Mr. Rafael, Thank you so much for your comment! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,
10/10 Excellent
Neela
3 Jan,2024
Neela
Stayed 2 nights in Dec 2023
Response from Guest relation on 23 Jan,2024
Dear Ms. Neela,We would like to thank you for taking the time to share your comment with us.We strive to succeed and to go beyond our guests' expectations, your recognition will enhance our performance and to offer great guest experiences in the future.Thank you again for your thoughts and we are very looking forward to welcoming you back Home at the Hotel Westminster.Kind wishes,
Dear kirsty, Thank you so much for your great note! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,
10/10 Excellent
robert
Travelled with family, Travelled with partner, Travelled with group
Response from Iman Akhdim - Guest relations on 19 Feb,2024
Dear Mr. Robert, Thank you for taking the time to rate your experience regarding your last stay at Westminster! We're delighted to see that you've given us a perfect score. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,
10/10 Excellent
Ivana, Allentown
29 Dec,2023
Ivana
Stayed 7 nights in Dec 2023
Response from Guest relation on 4 Jan,2024
Dear Ivana, Thank you so much for your great note! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,
Dear Tammy, Thank you so much for your great note! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,
Response from Iman Akhdim - Guest relations on 19 Feb,2024
Dear Mr. Mike, Thank you for taking the time to rate your experience regarding your last stay at Westminster! We're delighted to see that you've given us a perfect score. Your satisfaction is our top priority, and we're thrilled that we met your expectations. We hope to have the pleasure of welcoming you back again soon.Best regards,
Classic feel Hotel & Rooms with modern barhrooms.. staff was exceptional with us helping with bags at arrival etc great experience Highly Recommended
carlos
Response from Guest relation on 28 Dec,2023
Dear Carlos, Thank you for sharing your feedback following your experience at Westminster.I am delighted to learn that you had an great time, and that you appreciated the quality of our service and our room.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,
An overall good experience. Elevator was really small and there was no continental breakfast. Those two reasons lost them my fifth star rating.
Bryan
Stayed 2 nights in Dec 2023
Response from Guest relation on 10 Dec,2023
Dear Bryan, Thank you for sharing your feedback about Westminster! I'm glad to hear that you had an overall good experience. I understand that the size of the elevator and the breakfast were factors that impacted your rating. We appreciate your honesty and hope to have the opportunity to welcome you back in the future.Best regards,
Dear Farah,Thank you for choosing to stay with us recently. Your feedback is greatly appreciated as it helps us understand our guests' experiences better.We'd love to learn more about your specific thoughts and areas where we can improve. Your insights are incredibly valuable to us as we continuously strive to enhance our services and ensure that every guest has a memorable experience.If there are any aspects of your stay that you'd like to share or any suggestions you may have, please don't hesitate to reach out. We're committed to making your next visit even more enjoyable.Thank you again for choosing us, and we hope to welcome you back soon for an improved experience.Best regards,
Response from Iman Akhdim - Guest relations on 19 Feb,2024
Dear Maurice, We appreciate you taking the time to share your rating with us. We're sorry to see that your experience fell short of your expectations. Your feedback is important to us, and we would like to learn more about what we could have done better to improve your experience. Please feel free to reach out to us with any specific concerns or suggestions you may have. We hope to have the opportunity to better serve you in the future.Best regards,
Only reason I give it a 4 star instead of 5, upon arrival and departure didn’t get any help with luggage. When we arrived my wife and I struggled with our 4 pieces of luggage through the door with no help, even when the check in staff saw as coming nothing was offered as far as help. Later on I mentioned it to Pierre and Waleed at front desk who were very helpful. They apologized and said that should have not happen. Fiona at front desk was amazing and helpful. The room was great very spacious, bed very comfortable. Location was great. Would definitely stay here again.
alexander
Stayed 4 nights in Dec 2023
Response from Guest relation on 8 Dec,2023
Dear Alexander,Thanks for sharing your experience with us regarding your last stay at Westminster! We're thrilled you found the room spacious and comfortable and that our location suited your needs. I'm sorry to hear about the lack of assistance with your luggage; that's certainly not the level of service we aim to provide.I've passed your compliments along to Pierre, Walid, and Fiona at the front desk—your kind words mean a lot to them. We've also taken note of your comments about the luggage assistance and will work to ensure a more seamless experience for our guests in the future.We're grateful for your feedback and hope to welcome you back for an even better stay next time!Warm regards,
4/10 Poor
Aleta, Redding
4 Dec,2023
Aleta
Stayed 5 nights in Nov 2023
Response from Guest relation on 28 Dec,2023
Dear Aleta, Thank you for taking the time to share your feedback with us. We appreciate your input, and we're sorry for any inconvenience you may have experienced. I want to assure you that your comfort is our top priority.I'd like to inform you that, in light of your feedback at the reception, we have taken immediate steps to address the situation. Additionally, we have upgraded your two reservations to enhance your overall experience.We are committed to ensuring your satisfaction and providing you with a memorable stay. Best regards,
I like the hotel because its location is so convenient, and you got the very parisian sense, but some rooms are small.
Zifan
Stayed 6 nights in Nov 2023
Response from Iman Akhdim - Guest relation on 5 Dec,2023
Dear Zifan,Thank you for sharing your experience with us regarding your stay at Westminster. We're delighted to know that you found our hotel's location convenient and appreciated its Parisian charm.We're working on various ways to enhance our accommodations and provide more spacious options. Next time you visit, we'd be happy to assist in selecting a room that better suits your preferences.Thank you once again for choosing to stay with us at Westminster. We look forward to welcoming you back and ensuring your next stay exceeds your expectations.Warm regards,
Wonderful, charming and convenient place to stay in Paris. Most helpful staff members make time in Paris more enjoyable and memorable.
Whe Do
Stayed 7 nights in Nov 2023
Response from Iman Akhdim - Guest relations on 5 Dec,2023
Dear Whe Do, Thank you for sharing your experince regarding your last stay at Westminster.We're thrilled that you found our hotel wonderful, charming, and convenient. Our team strives to make every guest's stay enjoyable and memorable. Your kind words mean a lot to us. We can't wait to welcome you back and create more wonderful memories!Warm regards,
Response from Iman Akhdim - Guest relations on 5 Dec,2023
Dear Roxana,Thank you for sharing your wonderful comment with us!We do hope to see you again, Best regards,
10/10 Excellent
Patricia
24 Nov,2023
Patricia
Stayed 1 night in Nov 2023
Response from Guest relation on 23 Dec,2023
Dear Patricia,Thank you very much for your recent stay at our hotel Westminster. We truly appreciate your positive feedback and the time you took to leave a note about your experience. Your satisfaction is our priority, and we're thrilled to know that you had a pleasant stay.Should you have any specific comments or suggestions in the future that could further enhance your experience with us, please don't hesitate to reach out. We look forward to welcoming you back for another enjoyable stay.Warm regards,
Lovely hotel in great location. Staff friendly and helpful. One negative was lack of hotel water, had to speak to front desk twice about this.
Morag
Stayed 3 nights in Nov 2023
Response from Iman Akhdim - Guest relation on 5 Dec,2023
Dear Morag,Thank you for your recent stay at Westminster and for taking the time to share your experience. We're thrilled that you found our hotel lovely and our staff friendly and helpful.Please accept our apologies for the inconvenience you faced regarding the water. We'll address this issue immediately to ensure it doesn't recur in the future. Your comfort is paramount to us, and we'll take steps to rectify this oversight.Warm regards,
A gorgeous property in the fancy area of Paris. Stayed one night and it was heavenly!
Daphne
Stayed 1 night in Nov 2023
Response from Iman Akhdim - Guest relation on 5 Dec,2023
Dear Daphne, Thank you for your feedbacks regarding your last stay at Westminster.That sounds absolutely delightful! We're thrilled to hear that you had a heavenly stay. Thank you for choosing to stay with us at Westminster and for sharing your wonderful experience. We look forward to welcoming you back for another heavenly stay in the future!Best regards,
6/10 Okay
kemal
12 Nov,2023
Needs renovation
kemal
Stayed 3 nights in Nov 2023
Response from Iman Akhdim - Guest relation on 5 Dec,2023
Dear Kemal, Thank you for sharing your feedback with us regarding your stay at Westminster. Please know that we're actively working on updates to enhance our guest experience.Your insights are invaluable, and we're committed to providing a refreshed and improved stay for our guests. We hope to welcome you back in the future to showcase the positive changes we've made.Warm regards,
Very comfortable traditional hotel with a nice feel and centrally located, within walking distance of major shops and sights. All the staff were very pleasant and friendly. Very nice quiet room. Breakfast was a bit expensive.
Nick
Stayed 2 nights in Nov 2023
Response from Iman Akhdim - Guest relation on 5 Dec,2023
Dear Nick,Thank you for your kind words and valuable feedback regarding your last stay at Westminster. We're delighted to hear that you found our hotel comfortable with a nice traditional feel and appreciated our central location. It's wonderful that you had a pleasant and friendly experience with our staff.We appreciate your comments about the breakfast cost, and we'll certainly take this into consideration as we review our offerings. Your feedback helps us continuously improve, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Warm regards,
Great hotel, very central, definitely will return on another visit!
Michael
Stayed 6 nights in Oct 2023
Response from Iman Akhdim - Guest relation on 23 Oct,2023
Dear Mr. Michael,I would like to thank you sincerely for choosing our Hotel Westminster during your visit to Paris, as well as for taking the time to share your feedback with us.I am delighted to read that you had a marvelous stay with us and that we succeed to provide the level of quality for which our Maison is celebrated.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We do hope we will have the pleasure of hosting you back to our Parisian Home in the near future.Sincerely yours,
Wonderful hotel with charm and character. The room was spacious, bright, and newly renovated, while keeping a traditional style. The location was ideal. Would highly recommend!
Alexander
Stayed 1 night in Oct 2023
Response from Iman Akhdim - Guest relations on 15 Oct,2023
Dear Alexander, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,
Beautiful boutique hotel. Conveniently located in the Opera district, on a side street, so not too noisy. Staff was very helpful and made us feel taken care of. Room was spacious, and bed was comfy. Easy walk to the metro, and 15 minute walk to the Louvre.
Sandor
Stayed 3 nights in Oct 2023
Response from Sérgio Rodrigues / Agent de Réservations on 12 Oct,2023
Dear Guest,We thank you for your note and kind comment.Looking forward to welcoming you back again for your next Paris trip.Regards,Réservation Department
10/10 Excellent
david
8 Oct,2023
Liked: Amenities
An excellent quiet hotel in an excellent location
david
Stayed 2 nights in Oct 2023
Response from Guest Relations on 11 Oct,2023
Dear David, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,
All the staff I encountered were friendly and provided excellent service.
Lowry
Stayed 1 night in Sep 2023
Response from Guest Relations on 11 Oct,2023
Dear Lowry, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,
2/10 Terrible
BRYAN
24 Sept,2023
Disliked: Staff & service
BRYAN
Stayed 6 nights in Sep 2023
Response from Guest Relations on 26 Sept,2023
Dear Bryan, we're truly sorry to hear about your disappointing experience at our hotel, despite our efforts to assist you with all your requests regarding your reservation.Best regards,
Hotel Westminster exceeded my expectations! The rooms were luxurious, staff was kind, and location was safe and convenient for Paris attractions and public transit.
Alison
Stayed 2 nights in Sep 2023
Response from Guest Relations on 2 Oct,2023
Dear Alison, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience during your stay at our hotel Westminster. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,
Dear John,Thank you so much for your feedbacks! We're thrilled to hear that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and it's truly rewarding to know that we met your expectations. We look forward to welcoming you back in the future!Best regards,
Very central and walking distance from most important places in Paris especially the shops. The staff really make you feel at home and go out of their way to help. This was my 4th stay and this hotel feels like home. They have redone the rooms with an elegant refreshed feel too. Thanks for making my birthday so marvellous!
Aditi
Stayed 2 nights in Sep 2023
Response from Guest Relations on 2 Oct,2023
Dear Aditi, We're overjoyed to receive your positive feedback! It's guests like you who make our job so fulfilling. We're thrilled that you enjoyed your stay at Westminster, and we appreciate you taking the time to share your experience. We'll be sure to pass along your compliments to our dedicated team members who strive to provide exceptional service. We hope to have the pleasure of serving you again soon!Best regards,
4/10 Poor
KAREEM
11 Sept,2023
KAREEM
Stayed 1 night in Sep 2023
Response from Iman Akhdim - Guest relation on 11 Oct,2023
Dear Kareem,It seems you did not enjoy your experience at Westminster hotel.We would want to know what disappointed you, in order to improve ourselves in the future. feel free to contact us for more details, we are Looking forward to hearing from you soon,Best regards,
Location was excellent. Bathtubs too high for the elderly.
Angel Antonio
Stayed 4 nights in Sep 2023
Response from Guest Relations on 11 Oct,2023
Dear Antonio, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our location.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.Make sure to contact us for your next reservation so we can give you a room adapted to your preferences.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,
Loved the location close to the Louvre and good dinning. The porter walked pass us twice , did not welcome us or even ask if we needed help.
Lindi
Stayed 3 nights in Sep 2023
Response from Iman Akhdim - Guest relation on 11 Oct,2023
Dear Lindi,I would like to thank you sincerely for choosing our Hotel Westminster during your visit to Paris, as well as for taking the time to share your feedback with us.I am delighted to read that you had a marvelous stay with us and that we succeed to provide the level of quality for which our Maison is celebrated.I have, of course, shared your comments with our teams regarding the porter as our guests' feedback is a great source of improvement.We do hope we will have the pleasure of hosting you back to our Parisian Home in the near future.Sincerely yours,
10/10 Excellent
samantha
6 Sept,2023
This place was amazing. Very provincial and high-end. Just the lobby is amazing to look at. The hotel staff was extremely helpful and sweet. We loved our stay there.
samantha
Stayed 2 nights in Aug 2023
Response from Guest Relations on 11 Oct,2023
Dear Samantha, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,
10/10 Excellent
Mark
5 Sept,2023
Mark
Stayed 4 nights in Aug 2023
Response from Guest Relations on 11 Oct,2023
Dear Mark, Thank you for sharing your feedback following your experience at Westminster.Sincerely yours,
This may be my new favorite Paris hotel! I’ve always stayed in the left bank but starting to rethink right bank! So beautiful fabulous staff comfortable rooms! And in the Opera area! Love this place!
william
Stayed 1 night in Sep 2023
Response from Guest Relations on 11 Oct,2023
Dear William,We would like to thank you for taking the time to share your comment with us.Reading you and sharing your feedback to our staff is a great reward for our Hotel.We strive to succeed and to go beyond our guests' expectations, your recognition will enhance our performance and to offer great guest experiences in the future.Thank you again for your thoughts and we are very looking forward to welcoming you back Home at the Hotel Westminster.Kind wishes,
Dear Parvez, it seems taht you did not enjoy your experience at Westminster hotel.We would want to know what disappointed you, in order to improve ourselves in the future. feel free to contact us for more details, we are Looking forward to hearing from you soon.Best regards,
Lovely hotel in 2nd district close to everything and you can walk everywhere. The Opera Metro station is only a few minutes walk. Service was good except on arrival the person working room service refused to take our meal order stating the kitchen had closed. Management were to follow it up the next day as the hotel offers 24hr room service. The hotel has air conditioning and the 2nd floor is smoke free. Unfortunately on 2 nights someone was smoking and it was coming thru the vents into our room. Safe area if you’re a solo female traveller.
Pauline
Stayed 4 nights in Aug 2023
Response from Iman Akhdim - Guest relation on 15 Oct,2023
Dear Paulina,Thank you for taking the time to leave a review about your stay at our Westminster hotel. We regret to hear about the smoking incident you faced. we keep remainding our guests that our hotel is non smoking.We sincerely hope to have the pleasure of welcoming you back very soon for a new experience that we hope will be exceptional in every way.Yours sincerely,
8/10 Good
francoi
31 Aug,2023
francoi
Stayed 2 nights in Aug 2023
Response from Guest Relations on 11 Oct,2023
Dear ,We would like to thank you for taking the time to share your comment with us.Kind wishes,