2 restaurants, breakfast, lunch, dinner served; international cuisine
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Reviews of Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel

5 out of 5
Dinso Resort & Villas Phuket, Vignette Collection, an IHG Hotel
117 Nanai Road, Tambon Patong, Amphoe Kathu, Patong, Phuket

Reviews

9.0

Wonderful

Rating 10 - Excellent. 55 out of 88 reviews" "
Rating 8 - Good. 23 out of 88 reviews" "
Rating 6 - Okay. 7 out of 88 reviews" "
Rating 4 - Poor. 2 out of 88 reviews" "
Rating 2 - Terrible. 1 out of 88 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Selin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 8 nights in Apr 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 3 May,2024
Dear Selin,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you for taking the time to share your feedback. We appreciate your honest rating, and we are always eager to improve our services. If there are specific aspects of your experience that you feel we could enhance, we would be grateful for more details. Your insights are invaluable to us in our ongoing efforts to provide the best possible service. We hope to have the opportunity to better meet your expectations in the futureBest regardsDinso Resort & Villas Phuket Vignette Collection

10/10 Excellent

Hussein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay in Phuket, especially the pool villas. Great location and view on the city from the villas
Stayed 2 nights in Apr 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 12 Apr,2024
Dear Hussein,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you for your review and for choosing our hotel. We're happy that you enjoyed your stay and we're looking forward to having you again as a guest in our hotel. Best regardsDinso Resort & Villas Phuket Vignette Collection

10/10 Excellent

Samantha

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 12 Apr,2024
Dear Samantha,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you for a perfect rating. We hope you had a wonderful experience during stay with us and we're looking forward to welcome you back soon.Best regardsDinso Resort & Villas Phuket Vignette Collection

10/10 Excellent

Karun

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing beautiful property.Villas are well maintained overall ambience of property is very calm and soothing. Highly recommended
Stayed 4 nights in Mar 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 12 Apr,2024
Dear Karun,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Your words are a work of art that captures the essence of Dinso Resort & Villas. We're eager to welcome you back.Best regardsDinso Resort & Villas Phuket Vignette Collection

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. One of the best we have stayed during our travels.
Stayed 2 nights in Mar 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 13 Mar,2024
Dear Teresa,Greetings from Dinso Resort & Villas Phuket Vignette Collecion!Your feedback is a testament to the excellence we strive for. We look forward to welcoming you back soon. Best regards

10/10 Excellent

Mai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort. I'll have to say, King the bartender was awesome! Make sure to order passion fruit mojito🍸
Stayed 3 nights in Feb 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 13 Mar,2024
Dear Mai,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Your words are a bouquet of compliments that brighten our day. We're honored to have met your expectations. Look forward to welcome you back soon.Best regards

10/10 Excellent

PABLO, MIAMI BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a family room suite and really very big. Breakfast with great options, amazing swimming pool Wirth chill music and a bar. Staff was great since the check in including spa, food and beverages and pool. Will be back!
Stayed 3 nights in Feb 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 21 Feb,2024
Dear Pablo,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you so much for your kind words. It is always a pleasure for us to know that our team, our facilities and services provided at Dinso Resort & Villas Phuket were up to your expectations and satisfaction. It was our pleasure to have you staying with us you and we are looking forward to welcome you back.Best regardsDinso Resort & Villas Phuket Vignette Collection

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did a lot of research on many properties before choosing this one, stayed here on our honeymoon for 3 nights and in the villas with the private pool. The room was unbelievable, they had decorated the room with honeymoon petals for us & the views were unreal. Our room was below a large tree so quite a few leaves fell in our private pool which made it look abit dirty but was cleaned and netted daily so I can’t complain, the staff were amazing I have never met such lovely staff and the food UNREAL! Good prices too, lots of places to walk and eat outside hotel also. The cute lift to the villas and rooms was stunning, you had to wait a couple of minutes as was only 1 lift, however worth the wait - stunning. Very quiet hotel, wouldn’t stay here for more than 3/4 days though, and remember it is in the forest/mountains so likely to see some bugs :)
Stayed 3 nights in Jan 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 12 Feb,2024
Dear Holly,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Your review is a testament to the exceptional experiences we strive to provide. Thank you for choosing us.We're looking forward to welcome you back soon.Best regardsDinso Resort & Villas Phuket Vignette Collection

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Dinso - A Fabulous Resort
Hi, the resort is stunning. We stayed in a family room which was beautiful. The staff were great. Nancy, Fai and Fan - thank you for an awesome time! Nancy, we will be thinking of you everytime we make your thai tea recipe at home.
Stayed 11 nights in Jan 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 13 Mar,2024
Dear Nelson,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you for your heartfelt review that showcases the magic of our resort. Your satisfaction is our goal. We'll be sure to share your kind words with our team.Looking forward to welcome you back soon.Best regards

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Great pools. Comfortable rooms. Short walk to the excitement of Patong. Extremely slow service at the pool bar. Food in breakfast buffet always stone cold.
Stayed 5 nights in Dec 2023
Response from from Dinso Resort & Villas Phuket Vignette Collec on 12 Feb,2024
Dear David,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you very much for choosing us and share feedback about the service and food. Please accept our apology for the inconvenience caused, your feedback has been brought to our attention and please rest assured that we will improve it. Thank you very much again and we are looking forward to welcoming you again in the future. Best regardsDinso Resort & Villas Phuket Vignette Collection!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Central location. Great food.
Stayed 4 nights in Sep 2023
Response from Dinso Resort & Villas on 9 Oct,2023
Dear Alfredo,Warm greetings from Dinso Resort & Villas!Thank you so much for your kind words! It's wonderful to hear that you had a great experience staying with us. We will be sure to share your kind words with our team!Wishing you all the best, and we can't wait to welcome you back in the future! Best regards

10/10 Excellent

Yashmina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay while in the city. No complaints beside bringing comfortable shoes lol.
Stayed 1 night in Aug 2023

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

LEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool side villa. The pool did need cleaning a lot but you expect that being high up. Breakfast was beautiful! Staff were very friendly. I do wish the room had more options e.g the spa and restaurant there were no brochures or anything. Would recommend and would stay again
Stayed 5 nights in May 2023

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Justyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice. I would only change one thing: near the lift that goes to villas should be bench.
Stayed 3 nights in Feb 2023

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Pavanjeet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the pool villa. The food was amazing. Staff was exceptional. Property was top notch nestled in the hills. Walkable to Patong Beach .

8/10 Good

Mun Yee Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the nature environment ard the resort and it’s feels relaxing by just staring at the greens.

6/10 Okay

Conglun

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property was absolutely beautiful. Too bad the staffs were not trained with how to maintain it. We had to use the cable car to bring the luggage down the hill to the lobby to check out. But the cable car was not available for a whole day without any notification ahead of time. Since it just rained, the outdoor stairs were very wet and slippery, with no sign or rug to help the situation. My husband slipped off the stairs, hurted his back and elbow. The front desk just kept apologizing for the "inconvenience". It's been a few days, my husband's back still hurts, and the management never contacted. Also the one night we stayed at the villa, after 10pm, one front desk staff called multiple times because he couldn't find which room ordered a hair dryer.

10/10 Excellent

Ronald, West Linn

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed in a pool villa; felt like living in a luxury treehouse with great views of the hotel grounds and the city below. Very romantic setting. And having your own small pool added to the romance. Would definitely stay here again.
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2019
Response from Director of Sales on 24 Feb,2020
Dear Value Guests, Thank you for taking the time to leave us such a nice review. We are looking forward to welcoming you again next time. Cheers,

6/10 Okay

Verified traveller

Overall the hotel was not bad but could be better. We visited during high season and paid double the usual rate for our room, we were expecting more considering the rate we paid. Our hot water continuously failed while showering. The room was hot and muggy at night even with the AC on and temperature could not be changed. We had no major issues with cleanliness but the shower could have been cleaner.
Stayed 3 nights in Dec 2019
Response from Director of Sales on 5 Jan,2020
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing/tropical ambiance. The staff was always very attentive and customer service impeccable. Only downside was there was construction going on during the daytime so you would hear it in your room, but otherwise, Would definitely come back!
Stayed 5 nights in Nov 2019
Response from Arnon Kahothong on 3 Dec,2019
We very much appreciate your review of our hotel regarding your stay at the Dinso Resort. It is always a pleasure to receive positive feedback. We hope to welcome you again in the future.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The pool was great but there was construction noise and we were charged an extra 50% for a second person.
Stayed 1 night in Nov 2019
Response from Director of sales on 14 Nov,2019
Thank you for letting us know know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019
Response from Arnon Kahothong on 11 Oct,2019
Thanks for staying with us. We appreciate your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved our stay at the Dinso Resort Patong. Lovely clean modern rooms and amazing staff (All very friendly), even the contract workers. The resort is handy to everything. Just a walking distance the mall
Stayed 12 nights in Aug 2019
Response from Manit Petthai on 5 Sept,2019
We very much appreciate your review of our hotel regarding your stay at the Dinso Resort. It is always a pleasure to receive positive feedback. We hope to welcome you again in the future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the location wasn't too far from the beach. Free transfer to the beach was also available.
Stayed 4 nights in Jul 2019
Response from Director of Sales on 19 Aug,2019
Dear Value guest, Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; So thanks for your kind words and we look forward to seeing you again. Best Rgds, Dinso Resort Team

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Director of sales on 18 Jul,2019
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019
Response from Manit Petthai on 8 Jul,2019
Thank you for your nice provide getting the point for our services and hospitality.

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Good location,near night market, shopping mall ,and just 15minutes walk to patong beach. The room doesn’t clean esp,the floor and the toilet.
Stayed 2 nights in Mar 2019
Response from Reservation team on 22 Mar,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maki, Bangkok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service minded, helpful and friendly staffs. Clean and new room. Good breakfast. Will stay here next time.
Stayed 1 night in Mar 2019
Response from Reservation Team on 21 Mar,2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Reservation Team on 28 Feb,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from reservation team on 28 Jan,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant and Peaceful stay
Our stay here was fantastic. Hotel is so new and so clean. We loved the outdoor feel, and how modern the hotel was. The staff was amazing and so attentive. The bed was super comfortable, and the bathroom and shower were great. Close enough to the beach to walk if you don't mind a 20 minute walk or so. Can't recommend this place enough, we loved our stay.
Stayed 3 nights in Jan 2019
Response from Reservation Team on 24 Jan,2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet family oriented luxury boutique hotel. Good service overall.
Stayed 5 nights in Jan 2019
Response from Reservation team on 10 Jan,2019
We appreciate your feedback!

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a very nice stay at Dinso. The pool area is very beautiful. Breakfast offers many choices so everyone can find something they will enjoy. We liked the location since it was a little ways away from the busy beach area but close enough you can walk to it no problem.
Stayed 9 nights in Dec 2018
Response from reservation team on 10 Jan,2019
We appreciate your feedback!

10/10 Excellent

Manal, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really wonderful - good breakfast and great spa - especially if you ask for Cat! Real healing hands
Stayed 5 nights in Dec 2018
Response from Reservation team on 3 Jan,2019
Thanks for staying with us. We appreciate your feedback

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude night staff... absolutely no manners what so ever.. Manners are free please use them.
Stayed 10 nights in Dec 2018
Response from reservationteam on 10 Jan,2019
We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely concept hotel
Dinso is a lovely looking hotel and very close to the beach and Bangladesh road area. There’s a nice pool and a restaurant on site. Staff were friendly and it was the ideal spot to explore Phuket from!
Stayed 3 nights in Dec 2018
Response from Reservation Team on 3 Jan,2019
Dear Value guest ., We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to welcome you stay with us again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive
Great hotel. Great quality
Stayed 4 nights in Nov 2018
Response from Reservation Team on 2 Dec,2018
Dear Guest . Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.

10/10 Excellent

Kavan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great New Hotel!
Don’t worry about the construction on the second area of the hotel. I never even noticed it, even when relaxing outside by the pool area which is great! Within walking distance from everything you want to do in Patong (beach, Bengla Rd, mall, night markets) All the staff was very friendly and most seemed to speak English if you are worried about a language barrier.
Stayed 3 nights in Nov 2018
Response from reservation team on 18 Nov,2018
Dear Guest Thank you very much for your comment

10/10 Excellent

W K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and surprisingly nice hotel
a very new and comfy hotel which surprises me with the free upgrade family room given by the staff. we really appreciate that because the view from the family room is really nice and 270c wide. Also, it is a surprisingly new and fancy lobby and swimming pool which make us really enjoyed the stay.
Stayed 2 nights in Nov 2018
Response from Reservation Team on 13 Nov,2018
Thank you very much for your comment

10/10 Excellent

Chu

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a beautiful place, relaxing, very convenient to shipping mail.
Stayed 4 nights in Feb 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 13 Mar,2024
Dear Chu,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Your review is a testament to the exceptional experiences we strive to provide. Thank you for choosing us and we look forward to welcome you back in the future.Best regards

10/10 Excellent

Sandra

Stayed 5 nights in Jan 2024
Response from Dinso Resort & Villas Phuket Vignette Collection on 12 Feb,2024
Dear Sandra,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you for giving us a perfect rating. We believed that you have a wonderful experience staying with us and we look forward to welcome you back soon.Best regardsDinso Resort & Villas Phuket Vignette Collection

10/10 Excellent

Kota

Stayed 3 nights in Dec 2023
Response from Dinso Resort & Villas Phuket Vignette Collection on 12 Feb,2024
Dear Kota,Greetings from Dinso Resort & Villas Phuket Vignette Collection!Thank you for choosing us and giving us 5 stars rating. Your satisfaction is our ultimate goal, and we're elated to have achieved it. We look forward to welcome you back in the future.Best regardsDinso Resort & Villas Phuket Vignette Collection!