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The staff and management were both willing to go the extra mile to deliver excellent service. In fact they went out of their way to help make sure I was happy and comfortable. I have been to many other hotels in the area and this was my best experience in 14 trips. I plan to return next trip!!
Mason
Stayed 27 nights in Nov 2023
Response from Allan on 8 Dec,2023
Dear Sir. Thank you so much for your nice remarks. I have shared them with our staff. It was a pleasure accommodating you and we hope to see you again.
I have stayed at this property a few times over the years.
I like it because it is clean, comfortable, quiet and secure.
The staff are very friendly and helpful
RIchard
Stayed 26 nights in Feb 2023
10/10 Excellent
Billy
27 Aug,2022
Billy
Stayed 3 nights in Aug 2022
8/10 Good
Verified traveller
4 Sept,2021
Liked: Cleanliness, room comfort
Penthouse with plunge pool
Nice spacious penthouse property with a lot of outdoor space.
Close to the beach and a number of convenience stores. Only issues I encountered was the tv in main bedroom did not work despite raising it with the office , and whilst the properties have small pools they would be better described as plunge pools as they are small. Also getting in and out of the pools could prove difficult for anyone with mobility issues as no steps or pool ladder. This is a condo style property with an office but not the usual reception style you would get in a hotel.
Verified traveller
Stayed 5 nights in Aug 2021
10/10 Excellent
Dag
4 Jan,2021
Liked: Cleanliness, room comfort
We will come back !
A perfect place for a couple as us enjoying Jomtien beach.
We had a one bedroom suite for 9 days. The suite was spacious and well decorated, suitable furniture and a balcony. The area is quiet. Bars and restaurants are in a walkable distance. The staff is helpful, serviceminded and attentive.
Dag
Stayed 9 nights in Dec 2020
Response from Allan on 4 Jan,2021
Dear Mr. Dag
Thank you so much for your support and nice review, which are both much needed to lift our spirits during this time. We are looking forward to welcome you and our other guests back to Jomtien Beach Penthouses. Please stay safe.
Very well designed apartments, beautiful pool, currently brand new. 7/11, some restaurants and the beach just a few steps away. Good parking. Not cheap but certainly worth the money.
Alexander Nikolaus
Stayed 2 nights in Apr 2019
6/10 Okay
Verified traveller
23 Mar,2019
Liked: Cleanliness, staff & service
Disliked: Room comfort
Please update you mattresses!
bed was like 2 holes on either side of a middle bar! please update you mattresses!
rooms were nice. tv went out a few tines while there. close to night market and right by the beach!
but really put some money into your beds.
Verified traveller
Stayed 5 nights in Mar 2019
Response from Allan on 28 Mar,2019
Dear valued guest. Thank you very much for your review. We do appreciate constructive comments very much as it will only help us improve.
This is the best managed property in my many years of travel. Checkin took about two minutes.Pool area is very clean. There is also a well equipped gym, the security is excellent. If there was one thing that could improve is to have cards to the apartments and not keys. The property is also not good for anyone in a wheelchair.
Very good location, close to beach, nightmarket and eateries. Good staff and security. No noise. Bathroom needs attention, moulds on tiles. Excellent fully equipped kitchen. Would come again if they would make Wi-Fi to work. Despite several attempts staff could not make it to work which was a major problem as I needed to use it for business daily. Had to go to internet shop to use internet, not acceptable at this time for location like this.
So unless I would get 100 percent. Warranty on this I will not consider.
Otherwise no complaints
Really nice apartments close to night market a must visit, bars and restaurants. Close to beach and also has a very nice pool. Would recommend maids cleaned everyday clean towels etc. Easy check in and out and let us keep room on free as we had an evening flight. We will be back :-)
Very nice all the staff were amazing,
Room was brilliant. Great location. Couldn’t ask for a better hotel. Reception staff always helpful,same with housekeeping
The condo is very comfortable, the view from our unit was not towards the beach. The bedroom air condition did not perform well on arrival, when advised the hotel sent a repair man right away and it was fixed. We arrived late after the office was closed, The security guard had been advised and helped us with the checking, the keys and the room.
Great apartment complex with big pool and a gym. Rooms are well equipped and spacious, very clean too. Staff are always nice and friendly. Extended serveral times. Definetly recommend the studio.
Good size studio with balcony and ensuite. Kitchen well equipped and room has a sofa and coffee table too with lots of wardrobe and cupboard space. Big pool and nice gym.
2 min walk to beach, bars & restaurants. Close to night market too. Have extended several times. Definetly recommend.
Large furnished studio with ensuite and balcony. Well furnished and very clean. Pool and gym too. Two minute walk to Jomtien Beach. Bars & restaurants too.
Good value for the money in terms of rom size and facilities. You get an apartment for the price of a hotel room. Housekeeping is not their strong suit, nor is customer service in the office. But if you want a kitchenette, or a bigger room, it's a decent option relative to the price of comparable hotels in the area. Pool is OK, functional but worn out fitness center.
These apartments were scrupulously clean, large and airy. Area looked a little out of the way when we first approached (via the soi), but in reality they are very well situated, walking distance to most things, with a million baht buses cruising the main beach road (only 10 baht to Pattaya central).
Only one itty bitty thing. The shower was not very powerful and hot water was iffy at best, but let's face it, you don't need hot hot showers in this climate.
Pool at this complex was awesome and the gym is pretty good too. Loved our stay here and will definitely recommend to our friends and will return when we are next in Pattaya.
The one bedroom units are extremely comfortable with a large bedroom and a very functional kitchen,dining and lounge areas. Our unit unfortunately did not have a good view from the balcony but that would be the only negative about this unit.
Stayed with family for 4 nights. The two bedroom apartment is nice. We don't have any complaints about our stay. It is a good value while staying in Jomtien Beach.
This is the second time i have stayed here and both times were excellent great location to bars and food, the hotel has a great swimming pool and all of the staff are very nice and friendly to the lady at the front desk own to the security staff. Will stay here again for sure very impressed once again
This is one of the best hotels I've stayed in when holidaying in Thailand.I up graded from the one bedroom to a 2 bedroom . Great room very clean ,great management and only a stones throw away from the beach. When I visit Pattaya again this is the hotel for me and my family .
A lovely place to stay and we would certainly stay there again if we were in the area. The staff were also very welcoming and helpful. The only problems we had were with the internet.
Stayed there for 2 nights. Nice placing close to beach, easy public transport to walking street. Clean and nice rooms. Will stay there again when visiting next.
I liked the location, it was close to the beach and there is a night market nearby.The room was ok, the biggest problem with the room I got was that the only window it had was located next to a courtyard so I could not leave the curtains open at any time while I was in the room due to the lack of privacy and this was very annoying.The pool area and gym are nice and clean. The biggest problem with this property was the staff, they were extremely rude. The two ladies working at the "reception" were no willing to help with questions at all. Their English is very poor so whenever I asked them to repeat what they said they got really annoyed. It is actually shocking to see this kind of service, they would not even acknowledge that I was there, they would simply continue what they were doing, when I asked something they acted as if I interrupted something very important and they made sure it was very clear that they were annoyed by my presence there. Their check out time is 11 AM but I was not informed of this, I thought it was noon as in most other places, at 11:15 the reception lady called and in her broken English told me to leave or I would have to pay an extra night, I was ready anyway so I went down to the reception and then the lady told me to wait there until someone inspected the room to make sure everything was ok. I'm not going back there and I would not recommend this place to others.
Facilities: Brand new, Top of the line, Home away from home; Value: Great deal, Fantastic, Amazing, The penthouse ; Service: Remarkable, Go the extra mile, Outstanding, Very friendly :); Cleanliness: Spotless, Immaculate, Beautiful;