Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
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Reviews of Residence 105 Hotel & Apartment

4 out of 5
Residence 105 Hotel & Apartment
#79, Street 105, Boeung Keng Kang II, Phnom Penh, Chamkarmon

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 31 reviews" "
Rating 8 - Good. 8 out of 31 reviews" "
Rating 6 - Okay. 4 out of 31 reviews" "
Rating 4 - Poor. 2 out of 31 reviews" "
Rating 2 - Terrible. 1 out of 31 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Micheal

Stayed 1 night in Mar 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was very spacious, we stayed for 15 nights and were very comfortable. The two bedrooms were very nice and the beds very comfy. Well equipped with slippers and dressing gowns, iron and ironing board. A lovely bathroom and plenty of towels. The kitchen had 2 hob rings, microwave, and full size fridge and freezer. There were a few pans and utensils as well as crockery. (No oven). The pool was lovely and there is a gym, sauna and steam room. Air con in each room so we could set temperatures to our own preferences - and loved the quiet sleep mode! The staff were pleasant, they spoke English okay for questions about the hotel and the area. The hotel provided bottles of water daily. The Lucky supermarket round the corner was well stocked with many imported goods, so we could prepare our own meals easily. Location was good for us, we were volunteering on the southern side of the city, but it was a quick 10-15 mins by tuk tuk to the more touristy area along the river and by the Royal Place. Very few negatives - the cups were tiny and we like coffee in a good sized mug, but the Lucky supermarket had some so all okay! Also bought a t-towel as we were cooking for ourselves quite a lot. From an eco-friendly point, our bedding and towels seemed to be changed every day, I'd be happy with fresh bed linen every few days and towels only when left on the floor.
Stayed 15 nights in Jan 2024
Response from Residence 105 Team on 12 Mar,2024
Dear Caroline,Thank you for your fantastic review! We're thrilled to hear that you enjoyed your 15-night stay with us and found our apartment spacious and comfortable. It's wonderful to know that you appreciated the amenities provided, including the well-equipped kitchen, pool, gym, sauna, and steam room. We're glad our staff could assist you during your stay, and we're pleased that the daily provision of water and the nearby supermarket met your needs.We appreciate your feedback regarding the cups and towels, and we'll take this into consideration for future improvements. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best regards,Residence 105 Team

10/10 Excellent

James

Liked: Amenities
Fantastic service and great location.
Stayed 7 nights in Jan 2024
Response from Residence 105 Team on 12 Mar,2024
Dear James,Thank you for your wonderful review! We're delighted to hear that you enjoyed our fantastic service and appreciated our great location.We hope to welcome you back again soon!Best regards,Residence 105 Team

8/10 Good

Asuquo, Auckland

Travelled with family
Liked: Cleanliness, property conditions & facilities
It's a lovely property, though a bit dated. We arrived late but checked in with no hassle. The street is quite busy and noisy, especially on the balcony. The apartment was well set out, with a separate bedroom and living area—good wifi, a nice comfortable bed and a full kitchen, which we never used but was handy. The rooftop swimming pool was a bonus. The staff were super helpful and spoke English. Transportation to tourist sites was not an issue; we used Grab taxis and tuk-tuks a lot, which were cheap. Just be aware that Cambodia uses USD alongside its currency, Riel. Currency conversion can be a pain, but the locals were honest and warm. No one tried to rip us off.
Response from Residence 105 Team on 12 Mar,2024
Dear Asuquo,Thank you for your review and for choosing to stay with us. We're glad to hear that you found our property lovely, with helpful staff and convenient transportation options. We appreciate your feedback regarding the datedness of the property and the noise level, and we'll take this into consideration for future improvements.We hope to welcome you back again in the future!Best regards,Residence 105 Team

10/10 Excellent

Yao

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was clean. staff is accommodating and friendly. nice pool. excellent value for money.
Stayed 1 night in Nov 2023

10/10 Excellent

Kaito

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! I had a kitchen, pool was nice, friendly and attentive staffs. Highly recommend!
Stayed 1 night in Sep 2023

2/10 Terrible

Sokunthea

Travelled with family
Disliked: Room comfort
Stingy, and Unsafe
I tried out this place since it’s closer to some area I wanted.The rules they laid out gave me a big red flag. I booked two family suites, a two br suite was for my whole 13 days, another 3 br suite was for family at the end of the trip. Luckily I booked them in chunk, rather the whole duration. I checked in after about 20 hours of flying from in with a 2yrs old, and was told that only 3 people with IDs can stay (one of my local family didn’t bring one). I asked for an acception, they said, “Yes, but we’re not accommodating or giving anything extra (pillow, towels…) to the extra person. Fine, rules is rule. Rule #2- All visitors will need to provide ID. Sounds like it’s for safely reason so that’s fine. Rule #3-No outside guess allowed to go swim with (ID-ed) guess, and Only ID-ed guess could ask for swimming towels. I had to cancel plans with friends who wanted to visit right away. I didn’t say much but asking to only check me in for the 1st part of my booking. I’ll cancel the rest and book at City View Apartment. It’s $30 cheaper/night,12-1400sqft, 2 stories , 2-3 bed 3 baths, balcony,washing machines , double the size for 1/2 the price, and much more friendly customer service. It’s a bit far but a $2 Tuk Tuk ride to riverside is worth it now. THIS HOTEL IS NOT SAFE! If you have small childrens, please keep your eyes on them. All the shinny staircase include the one by the pool have wide open windows next to the steps, they are always open wide at EVERY FLOOR.
Stayed 4 nights in Aug 2023
Response from Mr. Sambath on 4 Sept,2023
Dear Mrs. Sokunthea,Thank you for selecting our place for your recent stay, and we appreciate your feedback. We'd like to address your concerns while also acknowledging the extraordinary circumstances:1. It's important to clarify that our booking policy allows a maximum of 4 adults and 2 children per room. On check-in, there were 5 adults to stay. 2 days later, one of the member (father) checked-out, but was replaced by the other 2 adults & 2 children to stay. Meaning, total of 6 adults + 2 children, significantly exceeding our standard occupancy limit. We're regret you still complain even we made every effort to accommodate your group without imposing any additional charges.2. Requiring guests and visitors to provide identification (ID/passport) at the Front Desk is a standard practice in the hospitality industry, primarily for the safety and security of all guests. We appreciate your cooperation with this policy.3. Our policy (restriction to outsiders) regarding the use of property facilities, including the swimming pool, is in place to ensure the enjoyment and safety of all guests. While we understand the desire for family gatherings, it's crucial to consider the impact on other guests' experiences. This policy is intended to maintain a pleasant atmosphere for everyone.4. There's 1 more thing you missed to mention. During your stay, you broke a microwave plate. You refused to pay, you bought a new plate to replace even though it was different and low quality. We forced to accept it just to resolve the issue quicker. We are disappointed to still receive the complains from you, while we really think we deserve an appreciation.We value all our guests and strive to meet their needs to the best of our abilities. Your feedback is crucial in helping us improve our services further.If you have any additional concerns or suggestions, please feel free to reach out to us directly. We hope you will consider giving us another chance to provide you with a more satisfactory experience in the future.Thank you for choosing our hotel for your stay, and we look forward to the possibility of hosting you again.Best Regards,Mr. SambathProperty ManagerResidence 105

10/10 Excellent

Gavin

Travelled with family
Liked: Amenities, property conditions & facilities
Great 24/7 service with a smile, secure, good location and pool. The kids loved it too.
Stayed 7 nights in Jun 2023

8/10 Good

Chamnan

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Ken, Nephi

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location and awesome staff
Stayed 2 nights in Mar 2022

4/10 Poor

Soheng

Disliked: Cleanliness, room comfort
Did not expect what I expected..the room was small n is not updated.queen bed is small doesn't look like a queen bed.sofa have a cigarette burn on the cushion..doesn't looked like the picture they posted!..I didn't even stay at the place.I checked-in n checked right back out..waste of money!
Stayed 2 nights in Mar 2022

10/10 Excellent

Heng

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2020

6/10 Okay

Alfred, Singapore

Book 1 room apartment but given 2 bedroom . Balcony facing very dusty road . No washing machine . Need to control water flow when showering because water drain very slow . No restaurant , but has a kitchen with minimum cooking utensils for very simple cooking . There is a fridge , tv , iron and ironing board inside the room .
Stayed 4 nights in Mar 2020

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
water didnt drain well so the bathroom was flooded.
Stayed 1 night in Dec 2019

10/10 Excellent

Jin hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience stay
Stayed 1 night in Mar 2020

10/10 Excellent

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High recommended place
Very accommodating and friendly staffs, great pool!
Stayed 1 night in Mar 2020

8/10 Good

Heng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020

10/10 Excellent

Jianhong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were huge and they had all the necessary things. Amazing pool at the rooftop.
Stayed 1 night in Jan 2020

10/10 Excellent

Pil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great pool, helpfull staff.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished my stay was longer.
After the busyness of Christmas, New Year's , and all other events, I just really needed to be alone. I hardly went out, but the location is not too far from the mall or restaurants. Overall, I enjoyed the stay very much. I just wished it was longer. Some friends did come to visit, I had to ask for permission for each friend. I felt safe when they did that (they didn't just let a random stranger in). The only thing I found weird is that I had to buy dishwashing soap to clean the dishes. Plus, they wouldn't give me kitchen towels to wipe counters. I got some because I liked the tables cleaned off after a meal. It's not a big issue, but it's weird having to get them at an apartment.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The physical hotel is awesome. Communication, I feel, totally was the problem getting anything handled. Housekeeping was inconsistent. Security is hap hazard as well. I found a key to another room in my closet. It took 4 days to get someone up to reset my safe. Safe isn’t affixed to the shelf or anything. The elevator wasn’t using a feature of awesome security...scan key to go to floor. I feel they need a hotel manager.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Brand new apartments and very clean. Central location. Good for families, groups or business people looking for self-contained spacious apartment/hotel.
Stayed 2 nights in Dec 2019

8/10 Good

Nordin, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stay for 3 nights and the hospitality provided by the staff are super from the time we check in till check out. They offer us FOC late check out till 3pm. Staff are friendly & helpful.....
Stayed 3 nights in Dec 2019

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a fantastic stay in a central location. Staff were polite, friendly and very helpful when required. Hotel had only been open for a matter of weeks which meant conditions were great, however some very minor teething problems. Would recommend and happily stay again!
Stayed 5 nights in Nov 2019
Response from Manager on 5 Dec,2019
Hi Kristian, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay. Looking forward to having you again as a guest in our hotel.

6/10 Okay

KUMIKO

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The window was broken and useless. It was dangerous since the window key didn’t work. Only the men can use the dry sauna. Women could not use the dry sauna. 窓の鍵が壊れていて、かからない。 ドライサウナは男性のみで、女性は使えません。 それ以外はとても良かった。
Stayed 7 nights in Mar 2024

8/10 Good

Yuko

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
施設は良かったが、少し狭かった。周りにレストランが少ない。
Stayed 5 nights in Feb 2024
Response from Residence 105 Team on 12 Mar,2024
Dear Yuko san,Thank you for your review and for choosing to stay with us. We're glad to hear that you found our facilities to be good. We understand your feedback regarding the size and nearby dining options. We're always looking for ways to improve, and your input is valuable to us.We hope to welcome you back for another stay in the future!Best regards,Residence 105 Team

10/10 Excellent

JIA LING

Stayed 3 nights in Jan 2022

10/10 Excellent

Snow

Business traveller
Liked: Cleanliness, room comfort
Stayed 20 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
親切で丁寧な対応でした、施設は、浴室と洗濯機が欲しかった。
Stayed 14 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, amenities
部屋は少し狭く浴槽や洗濯機がなくて残念でしたが、親切な対応と清潔な空間を与えて下さりました。朝食付きだったら良かったです。
Stayed 3 nights in Feb 2020

6/10 Okay

Steen

Travelled with family
Disliked: Staff & service, room comfort
Stedet fejlede ikke noget, der var hele tiden små mangler. Ingen håndsæbe Kun en rulle toiletpapir pr. Dag til 2 badeværelser Kogeplader virkede ikke. Vinduer lukker ikke tæt, hvilket giver store mængder gadestøj hele døgnet. I køkkenet var der mangler i standard køkkenudsyret.
Stayed 10 nights in Dec 2019