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Reviews of Riverview Cambodia Boutique Hotel

3.5 out of 5
Riverview Cambodia Boutique Hotel
#2, Street 108, Sankat Vat Phnom, Phnom Penh

Reviews

7.8

Good

Rating 10 - Excellent. 25 out of 87 reviews" "
Rating 8 - Good. 41 out of 87 reviews" "
Rating 6 - Okay. 10 out of 87 reviews" "
Rating 4 - Poor. 7 out of 87 reviews" "
Rating 2 - Terrible. 4 out of 87 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is located within a couple minutes walk to the bars and entertainment areas but is located on a quiet street close to the river. The rooms are large and if you get a balcony view the noise level is actually quite low to the outside street.
Stayed 4 nights in Feb 2020

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
That location is in a great spot, about one block away from all the nighttime activities and restaurants in that area. Also right across the street from the night market with an open food court and merchandise.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very nice service and clean room great breakfast also
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Clean friendly good breakfast Helpful and good location
Stayed 7 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cool building, but extremely noisy due to location right next to Night Market with very loud music. Also very poor Internet connection.
Stayed 1 night in Aug 2019

8/10 Good

freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth to stay
great location, great staff, bed are comfortable, room was big, nice breakfast. shower room need repair, shower head cant adjust and so i cant have a proper shower, water heater need improve. no plug in point near bed, truly speaking the hotel can be much better if they try check all room and make some minor change.
Stayed 1 night in Aug 2019
Response from Ms Chen Soklin on 27 Aug,2019
Dear Guest Value, Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel, we would like to say thank you so much to choosing to stayed at Riverview Cambodia Boutique Hotel, during you visited in Phnom Penh, we highly appreciated to know that you had enjoyed your stay here, We are looking forward to welcoming you back again in near the future with our love and care, we wish you all the best and have a nice day, Warmest regards, Ms Chen Soklin,

8/10 Good

Erich

Liked: Cleanliness, staff & service, room comfort
While the hotel itself is very old, and not in the best of condition, the staff was very helpful, and went out of their way to try to make my stay as good as possible. When they were issues, they were very quick to fix them as best as they could, and despite the overall condition of the building and the surrounding neighborhood, the staff was exceptional! Especially the manager Lynn!
Stayed 9 nights in Apr 2019
Response from Lin on 6 May,2019
Dear Erich , Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel, we would like to say thank you so much to choosing to stayed at Riverview Cambodia Boutique Hotel, during you visited in Phnom Penh, we highly appreciated to know that you had enjoyed your stay here, We are looking forward to welcoming you back again in near the future with our love and care, we wish you all the best and have a nice day, Warmest regards, Ms Chen Soklin,

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Phnom Pehn pearl
This boutique property is in a great location next to the riverside. The staff are very attentive and helpful. Rooms are spacious and some have really nice balconies. I recommend you book a balcony room.$12 dollars by taxi to the airport. Great nightlife and some great landmarks are nearby.
Stayed 4 nights in Apr 2019
Response from Ms Chen Soklin on 12 Apr,2019
Dear Glenn, Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel, we would like to say thank you so much to choosing to stayed at Riverview Cambodia Boutique Hotel, during you visited in Phnom Penh, we highly appreciated to know that you had enjoyed your stay here, We are looking forward to welcoming you back again in near the future with our love and care, we wish you all the best and have a nice day, Warmest regards, Ms Chen Soklin,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing i love this hotel. I like the ambience and security.
Stayed 1 night in Feb 2019
Response from (Ms) Chen Soklin on 28 Feb,2019
Dear Value Guest, Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel, we would like to say thank you so much to choosing to stayed at Riverview Cambodia Boutique Hotel, during you visited in Phnom Penh, we highly appreciated to know that you had enjoyed your stay here, We are looking forward to welcoming you back again in near the future with our love and care, we wish you all the best and have a nice day, Warmest regards, Ms Chen Soklin,

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
very nice boutique hotel, centrally situated.
Stayed 1 night in Nov 2018
Response from Chen Soklin on 11 Dec,2018
Dear Value Customer, Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel, we would like to say thank you so much to choosing to stayed at Riverview Cambodia Boutique Hotel, during you visited in Phnom Penh, we highly appreciated to know that you had enjoyed your stay here, We are looking forward to welcoming you back again in near the future with our love and care, we wish you all the best and have a nice day, Warmest regards, Ms Chen Soklin,

10/10 Excellent

Ijay, MALAYSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cleaned hotel located in a strategic location and friendly staff.
Stayed 3 nights in Sep 2018
Response from Lin Lin on 25 Oct,2018
Dear Ijay , Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel and we are appreciate for your feedback and,We are looking forward to welcoming you back again in near the future, We wish you all the best and have a nice day. Sincerely (Ms) Lin Lin , Reservation Executive.

8/10 Good

Michael, Australian

Good Location
Plenty of bars and restaurants surrounds. Staff helpful,breakfast ( western style )was excellent. Room was good size and clean.
Stayed 5 nights in Sep 2018
Response from Chen Soklin on 18 Sept,2018
Dear Michael, Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel and we are appreciate for your feedback and we will improve more our services as we could, We are looking forward to welcoming you back again in near the future, We wish you all the best and have a nice day. Sincerely (Ms) Chen Soklin, Reservation Executive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location on the river, with the night markets at the doorstep
Stayed 1 night in Aug 2018
Response from Lin Lin on 27 Aug,2018
Dear Anonymous , Greetings from Riverview Cambodia Boutique Hotel, Thank you for your taking the time to review on our hotel and we are appreciate for your feedback and we will improve more our services as we could, We are looking forward to welcoming you back again in near the future, We wish you all the best and have a nice day. Sincerely (Ms) Chen Soklin, Reservation Executive.

10/10 Excellent

john , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, in a central area, clean and comfortable, nice balcony. Staff was exceptional. Would recommend to anyone and definitely go back on my next visit
Stayed 9 nights in May 2018
Response from Chen Soklin on 17 May,2018
Dear Madam / Sr , Greetings from River 108 Boutique Hotel, Thank you for your taking the time to review on our hotel and we are appreciate for your feedback and we are looking forward to welcoming you back again in near the future, We wish you all the best and have a nice day. Sincerely (Ms) Chen Soklin, Reservation Executive.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nearby to night bazaar and markets, and relatively centralise location. Hotel do not face the river nor have any view from room.
Response from (Ms) Chen Soklin, Reservation Executive. on 8 May,2018
Dear , Greetings from River 108 Boutique Hotel, Thank you for your taking the time to review on our hotel and we are appreciate for your feedback and we are looking forward to welcoming you back again in near the future, We wish you all the beat and have a nice day. Sincerely (Ms) Chen Soklin, Reservation Executive.

8/10 Good

Terry, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff + Good Location
Stayed my first 5 nights in Phnom Penh and after visiting Siem Reap, decided to book this hotel again on my last night before returning back to home country. Overall a nice clean place with friendly staff at reception willing to try and accommodate all of your needs. Location is good - close to river/riverside, night market and key night bars/pubs if you are into that. Breakfast has basic selection, but may take a few minutes to arrive. Book taxi 10-15mins in advance if needing to go to airport. Tuk tuk always available outside of hotel for any short visits.
Stayed 5 nights in Feb 2018
Response from Soklin Chen on 23 Mar,2018
Greetings from River 108 Boutique Hotel, Thank you for your staying with our hotel and we are appreciate for your feedback, Looking forward for your reaction, I pay you my very best regards.

10/10 Excellent

Kylie, Calgary, AB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Right across the street from a night market. Lots to see and look at along the river walk. Hotel was clean, staff was friendly and there was air conditioning!
Stayed 1 night in Feb 2018
Response from Soklin Chen on 23 Feb,2018
Greetings from River 108 Boutique Hotel, We would like to say thank you for staying in our hotel, we are appreciate for your feedback, Thank you so much.

10/10 Excellent

Bill, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central area, friendly staff. got an upgrade
The room was clean, the Staff were friendly and helpful. There is a large market across the road and lots of restaurants in the area.
Stayed 1 night in Nov 2017
Response from Lin Lin on 14 Nov,2017
Greetings from River 108 Boutique hotel thank for staying with our hotel, We are appreciate for your feedback, And i hope to see you come back, Thank you very much,

10/10 Excellent

howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Right by the river and across from night market. Good service
Response from Chen Soklin on 22 Apr,2018
Greetings from River 108 Boutique Hotel, Thank you for your taking the time to review on our hotel and we are appreciate for your feedback and we are looking forward to welcoming you back again in near the future, We wish you all the beat and have a nice day. Sincerely (Ms) Chen Soklin, Reservation Executive.

4/10 Poor

Nt

Disliked: Property conditions & facilities, room comfort
Understaffed hotel.
The front desk receptionist was also the cook. Breakfast supposed to be served at 7am was only ready by 7.30 after being hurriedly prepaid by the receptionist. The server could not understand simple English to take orders for breakfast.

4/10 Poor

kiki, north america

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2 star hotel posing as 4 star
This hotel claims to be 4 star. I'm not sure how or who came to this diagnosis. No pool, no gym, no restaurant. It's really a 2 star hotel with a 4 star rating. When sitting in your room you can hear all the noise from the other guests and staff. Especially crying babies. The room was pretty warn looking. It was clean but still had a dingy dirty look to it. The upstairs lobby had a sewage smell but thankfully you couldn't smell it in the room. The taps in the bathtub/ shower are confusing and had tap on them. The hot water didn't seem to work at night. The bed is huge but super hard. The staff was extremely friendly and helpful and spoke pretty good English. The breakfast 2 doors down was delicious. But the wait staff didn't speak very good English and they were out of a lot of stuff. I probably wouldn't stay here again. It was a dingy hotel. It is absolutely only worth 2 stars

8/10 Good

Tony, Broome, WA, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the heart of where the action is in Phnom Penh
I had a river view, well it's actually a glimpse of the river. Nonetheless, my room was very big with a large balcony that looked over the buzzing street below and the Night Market across the road. Despite being so close to all this action the room was very quiet and I did not have problems sleeping at night. The staff were extremely helpful and assisted with tour bookings and tuk tuk. This hotel is very central to the night life in riverside Phnom Penh as well as the 3 rivers and all the activities on the large promenade. I was able to walk to the Palace, the National Museum, the Central Market, Night Market, Wat Phnom, the Old Market. The hotel organised a tour of the Genocide Museum and the Killing Fields, very emotionally moving and met 2 of the survivors, only 7 survived out of some 17,000

10/10 Excellent

Martin, Chicago/Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet spot!
Very fiendly and helpful staff, let them arrange your airport pick up, will cost 30% of normal taxi price. Highly recommend

8/10 Good

Philip

Liked: Staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, right on the riverside.
After an initial hiccup the hotel was the same usual high standard. Rooms are well presented, well cleaned and have all the facilities.Staff will happily respond to all reasonable requests and do what they can to make your stay more enjoyable. I booked the balcony suite and I think it worth the extra money for the view and bathroom layout having a separate toilet. The door to the balcony is double glazed so very little outside noise comes into the room. The only negative was when we visited at the hight of the wet season there was an occasional damp smell in the lobby. My friend an I had separate rooms and we both commented that no trace of the smell was detected in the rooms just as we were going down the stairs towards the front door. As the title says this hotel is in a great spot close to the river and only a short walk to most of the night-life and next door to the night markets. The hotel is affiliated with the cafe on the corner who provide breakfast and room service. The food was quite nice and again service was good.

8/10 Good

Cheng Huat

Liked: Room comfort

8/10 Good

Richard, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to see Phnom Penh
Good staff, great location for walking to Royal Palace/Silver Pagoda and National Museum.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Basic room, nothing fancy. Has air and TV. No elevator. Night market right across the street. Street itself is a crowded mess, but it's Phnom Penh.

8/10 Good

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the river
Convenience traffic. Really nice service of staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money
Boutique Hotel. Huge rooms with great balconies on 2nd floor. Can be noisy on days of night market but overall very safe and great value.

8/10 Good

Anders, YSTAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The Hotel is very good and very friendly, but the breakfast is not very good at the restaurant Close to the Hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sergio, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful; For the price it's a steal!!!

4/10 Poor

Claudia, Switzerland

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, but...
Breakfast is in the next building. In a not very nice bar, where it is allowed to smoke! Breakfast is poor... Internet is quite slow. Staff's English quite bad. Water in the tube and in the shrink, didn't move. That's discusting and shows, that cleaning is not so god.

10/10 Excellent

Casey, Puerto Plata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice find in cambodia
Rough part of town but if youre going to riverfront you already knew that.

10/10 Excellent

Dave, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Nice hotel with a solid traditional feel to it. I stayed in a River View suite, and whilst It was difficult to see the river because of the trees, the balcony outside was large and very pleasant. The room was clean and nicely furnished with a decent internet connection, bathroom was excellent with a big bath, rainfall shower, and a good hot water supply for my daily shave! A light breakfast is served at the restaurant on the corner, and includes a nice choice of proper coffees, just check the prices before ordering a second cup!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Staff were very helpful
Love this little boutique hotel. The décor was trendy. The location couldn't be any better in Phnom Penh. The night staff really went out of there way to help me. Will definitely be staying there when I am next in Cambodia.

8/10 Good

MG, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel condition but not river front view
We would say the condition of the room and the hotel is excellent. Staff were friendly. We booked this hotel for the 'river view terrace' which paid twice for the river view, however, we can see the river only from the side of the terrace with narrow sight. We later find a hotel room with river front view, still clean and neat for much less. I think it all depends what you want. Again, the condition and the cleanliness are excellent.

8/10 Good

MG, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room conditions, but not river view rooms
BOOKED A ROOM WITH RIVER VIEW TERRACE WHICH IS NOT CHEAP BUT WE WANTED TO ENJOY THE RIVER VIEW. I PHONED HOTELS.COM AND COMMUNICATED WITH THE HOTEL TO CONFIRM, BUT IT TURNED OUT THAT THE HOTEL FACES ON TO THE ROAD LEADING TO THE RIVER, YOU NEED HAVE GOOD EYESIGHT TO SEE THE RIVER THROUGH ALL THE TREES. WE WOULD SAY IT HAS RIVER VIEW BUT NOT RIVER FRONT VIEW. IT ACTUALLY OVERLOOKS THE NIGHT MARKET. BY SAYING SO, THE CONDITION OF THE HOTEL WAS VERY GOOD AND THE STAFF WERE VERY FRIENDLY. WE FOUND A HOTEL LESS FANCY AROUND THE CORNER WITH FULL RIVER FRONT VIEW FOR HALF THE PRICE, WHICH WAS MUCH VALUE FOR MONEY.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean place with a friendly staff
The hotel staff was extremely friendly and helpful from the minute I first approached the counter to check in. The rooms were large and well kept. I have stayed at other hotels in Phnom Penh and would definitely go back to River 108. Not much of a view, but I was there mostly to sleep and get work done. On the weekends, it can get loud if you are overlooking the front of the hotel as the night market is just across the street. This could be convenient, but can make for a restless nights sleep.

10/10 Excellent

Tony, Vancouver, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel close to the Riverside
It is a lovely boutique hotel. It is close to the Riverside and all the restaurants and bars are closeby. Super friendly hotel staffs. If you are planning to take the shuttle to Siem Reap, Giant Ibis is closeby.

8/10 Good

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room Information on the website was inaccurrate
I had booked the std suite for 2nights stay with my hubby for a getaway. When we checked into our room, I was so disappointed that the description was completely different from what the website had told us. There was no balcony and worse still, there was no window! Had I known that this std suite has no windows, I would have booked elsewhere. The hotel couldn't change the room for me as they were fully booked. It almost ruined my vacation, had it not been for the staff service. Would appreciate that the website offer us more accurate info where room styles are concerned.

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
IMPOSSIBLE TO SLEEP IN.
It is impossible to sleep in the so called river views rooms are all directly above a very noisy restaraunt that is on the street below and is full and open 24 hours.The staff and owner all know this but have done nothing except laugh.

10/10 Excellent

Tez, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely bath
Had a great stay. Only in PP for one night. Our stay was relaxing.

6/10 Okay

Brigitte, Melbourne VIC, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location but wouldn't stay again
We booked into this hotel after looking up numerous reviews about accommodation in Phnom Penh. The rate was fairly expensive and whilst the room and hotel were very Nice and definitely boutique style there was no real warmth or welcome about the Hotel which was the overall vibe we got from Phnom Penh in general. The quality of sleep was poor as there was a thumping sort of noise which continued on An intermittent basis throughout the night which staff told me the next morning was due To the water system in the upstairs rooms. Breakfast was included in our room rate but was available from the restaurant 2 doors down from the hotel. The selection was very basic and my toast was in fact a panini toasted and served with butter and spread on the side. Whilst the location was close to the riverfront and the rooms spacious and nicely furnished I would not bother staying here again probably wouldn't recommend it to others.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and delightful breakfast
A great gem for the price.

8/10 Good

FG

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
This hotel is literally a few steps away from where the Ibis bus stops coming from Siem Reap. The interior is nice, very modern. The room we got smells of cigarette, though. But the service made up for it.

6/10 Okay

JFFC

Near the night market
Hotel is right opposite the night market. Amenities were acceptable for a 2-3 star hotel, also clean. But our room had no view. the nearby restaurant, Fish, where morning breakfast is served, could do with some general cleaning as facilities were a bit dusty and smells lingered.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern rooms and great location!
Rooms were lovely. Clean, modern and bright. If you want quiet o would recommend getting the rooms without balcony. The rooms facing the street were a little noisy. The rooms at the back were much quieter. Perfect location! A great choice for a busy city!

4/10 Poor

Mike

Disliked: Cleanliness, property conditions & facilities, room comfort
Central, boutique, clean
All you need for two nights, big and clean rooms. Note that breakfast is in a restaurant just 20m away but of good quality (set meals, no buffet). Design of rooms is nice but shower/bathtub not very functional, whole floor gets wet when showering.