Check in: very impersonal, no information on where your room is, where the elevator is, and I don’t feel as secure when key cards are already pre made before arrival.
The room: 😳 walking in the light switch turns nothing on. Had to use my phone flashlight to try to find a light to turn on. Zero overhead lighting, only two table lamps and a hanging “lantern” type light..that’s all the light you get. There is no security lock on the door, the latch that is there is I think missing a piece? As a solo female traveler this does not make me feel safe. The window shade is a double layer shade, but the bottom one doesn’t open so there’s no way to get light from the window, it’s like a dark cell. Dark hair all over the duvet, dirty un-vacuumed carpet.
The bathroom: I ended up with a handicap shower, no door or shower curtain so it flooded the entire bathroom trying to maneuver around the flip down seat, you get 2sq ft to stand it. The shower head is coated in limescale and calcium. Nowhere to set toiletries except a random table in the far corner of the room.
The bedside lamp is the brightest, harshest light ever created. Good luck trying to do your makeup in this room. Nothing about this room was good, and for over 150.00 a night? I’ve had much better stays at Motel 6