2 outdoor pools, open 6 AM to 10 PM, pool cabanas (surcharge)
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Reviews of Mountain Shadows Resort Scottsdale

4.5 out of 5
Mountain Shadows Resort Scottsdale
5445 E Lincoln Dr, Paradise Valley, AZ

Reviews

9.6

Exceptional

Rating 10 - Excellent. 836 out of 1004 reviews" "
Rating 8 - Good. 122 out of 1004 reviews" "
Rating 6 - Okay. 24 out of 1004 reviews" "
Rating 4 - Poor. 11 out of 1004 reviews" "
Rating 2 - Terrible. 11 out of 1004 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain Shadows is always a five star property when we stay. The rooms are clean, the staff is friendly and it’s truly paradise.
Stayed 1 night in May 2024

8/10 Good

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Susan Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view of this place is so lovely . I Will recommend this place . The pool water though needs frequent maintenance especially during summer . It’s starting to be crowded .
Stayed 1 night in May 2024
Response from Mountain Shadows Resort on 20 May,2024
Thank you for your review, Susan! We're happy to hear that you enjoyed your stay with us. We have noted your feedback and will share it with our team. We hope to welcome you back again sometime. Thank you!

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with a great restaurant. Service was friendly and attentive. Definitely best for couples.
Stayed 1 night in May 2024
Response from Mountain Shadows Resort on 20 May,2024
Thank you for your review! We're pleased that you enjoyed your time with us and that you were able to experience our great dining options. We would love to welcome you back again sometime. Thank you!

10/10 Excellent

Mikaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
W truly enjoyed our stay. The resort was beautiful. The staff friendly and so attentive. We will be back!
Stayed 3 nights in May 2024
Response from Mountain Shadows Resort on 20 May,2024
Thanks so much for the review! We're thrilled that you enjoyed your stay with us and would love to have you back! We hope to see you soon. Thanks!

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with good amenities. Will definitely recommend and stay here again
Stayed 2 nights in May 2024
Response from Mountain Shadows Resort on 20 May,2024
Thank you for your review! We're thrilled to hear you enjoyed your time with us and would love to welcome you back again soon. Thank you!

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, comfortable Property.
Stayed 3 nights in May 2024
Response from Mountain Shadows Resort on 20 May,2024
Thank you for your review! We're delighted that you enjoyed your time with us and hope to have you back again sometime. Thanks!

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Great atmosphere!
Stayed 2 nights in May 2024
Response from Mountain Shadows Resort on 17 May,2024
Thanks for the review! We're happy to hear you enjoyed your time here and would love to welcome you back soon. Thanks!

10/10 Excellent

Kayci, Olympia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and surroundings.
Stayed 4 nights in May 2024
Response from Mountain Shadows Resort on 14 May,2024
Thank you so much for your review! We are happy to hear that you enjoyed the views at our resort and we hope to welcome you back again soon. Thanks!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay - the staff was friendly and attentive, the grounds were easy to get around, the fitness center and dining options were top notch. Only complaint was somewhat loud live music playing in the bar until 10pm you can hear in your hotel room but all around would recommend and stay here again.
Stayed 3 nights in May 2024
Response from Mountain Shadows Resort on 13 May,2024
Thank you for your review! We're happy to hear that you enjoyed your stay with us, and we will share your feedback regarding the bar music with our team. We hope to welcome you back for another stay soon. Thank you!

10/10 Excellent

Yana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool and welcoming property. Everything is nice and clean. We absolutely loved the pool. The restaurant was very good too. We can’t wait to come back one day
Stayed 1 night in May 2024
Response from Mountain Shadows Resort Scottsdale on 15 May,2024
Thank you so much for your review, Yana! We're thrilled to hear you enjoyed your time with us and would love to have you back again soon. Thanks!

2/10 Terrible

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! The drinks at the bar extremely expensive $20 for a 6oz glass of wine????
Stayed 5 nights in May 2024
Response from Mountain Shadows Resort on 13 May,2024
Thank you for the review! We’re delighted to hear you enjoyed your time with us. We have a wide variety of wines that range in price, starting at 10 a glass. We hope to welcome you back soon. Thank you!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Mountain Shadows Resort on 13 May,2024
Thank you for your review!

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Resort!
Stayed 3 nights in Apr 2024
Response from Mountain Shadows Resort on 13 May,2024
Thank you so much for the review! We're glad to hear that you enjoyed your time with us and we hope to welcome you back again soon. Thanks!

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous property and we thoroughly enjoyed our stay. We stayed for 2 nights. We ate dinner one night at El Chorro (just a block up the street, highly recommend) and one night at Hearth 61 (also recommend). We had drinks at the bar a few times and ordered breakfast from there both mornings. We also had drinks at Rustys twice and enjoyed the view of the golf course with the mountain in the background - so peaceful. We spent the day at the pool which was lovely. We were there on a weekday in early May and it wasn't crowded at all. Service at the pool was a little slow, but I think that's because one of the 2 employees was brand new/in training. Our room was clean and comfortable and we appreciated the minbar with very fair prices on some items (chips - $1). We were on the 2nd floor and had a balcony with views of the mountain. The chairs on the balcony aren't super comfortable, but we just loved having an outdoor area to sit and relax at times. The hotel has been nicely redone and decorated beautifully in mid century modern decor. There are tons of nice places to sit and relax or hang out with others if you are traveling in a group. We had a a really nice time and if we are ever back in the area, we would absolutely stay here again.
Stayed 2 nights in May 2024
Response from Mountain Shadows Resort Scottsdale on 10 May,2024
Thank you so much for your great review, Beth! We are pleased to hear that you enjoyed your stay with us and that you were able to enjoy the pool and our dining options. We hope to welcome you back again soon; thanks!

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mountain Shadows Resort on 9 May,2024
Thank you for the review!

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute gem of a property. The setting is gorgeous, the facilities are fabulous, the staff is on point...courteous, helpful, efficient and always present....and the restaurants are terrific. I just left and i already miss my home away from home in Scottsdale.
Stayed 6 nights in Apr 2024
Response from Mountain Shadows Resort on 8 May,2024
Your review is much appreciated, Harold! We are so pleased to hear that you enjoyed your experience with us, and we look forward to welcoming you back again sometime. Thank you!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kristin on 29 Apr,2024
Thank you for the review. We hope to welcome you back soon!

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fabulous!
Stayed 2 nights in Apr 2024
Response from Kristin on 29 Apr,2024
Thank you, Michelle!

10/10 Excellent

Jean Marius

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy our visit .
Stayed 3 nights in Apr 2024
Response from Kristin on 29 Apr,2024
Thank you for choosing Mountain Shadows!

10/10 Excellent

Berneta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 3 nights in Apr 2024
Response from Mountain Shadows Resort Scottsdale on 22 Apr,2024
Thank you for your review! We're glad to hear you enjoyed your time with us and hope to welcome you back again soon. Thanks!

8/10 Good

Kurt, Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our beloved family dog (on a leash) was attacked by another dog on the golf course edge by the hotel. All guests/residents are required to have their dogs on a leash. The dog that attacked our retriever was not on a leash. He left a bite mark on our dog and luckily we were able to chase him away before it could have been worse. We promptly reported the incident to the front desk. The gentlemen said he was the assistant manager. All details provided. He said they would investigate and get back to us promptly. The attack was Friday night. On Tuesday night, we circled back to the front desk, same gentleman, for a report/feedback. There was none other than to say that they didn't find any dog on the golf course when they investigated and that was it. They were going to review all the pet forms on file and see if they could find a match. They never did. We reported in detail the description of the attacking dog even though the attack occurred at night. Disappointing to say the least that Mountain Shadows Resort did not follow up at all on this matter. For a property to say and hold themselves out as pet friendly, and they are, they need to provide a safe environment for their pet guests. Very disappointing. All else was fine during our stay, but to watch a vicious dog attack on your own leashed dog and have to chase the dog away and then to be met with front desk indifference and the attacking dog's owner(s) being disrespectful is pathetic.
Stayed 5 nights in Apr 2024
Response from Mountain Shadows Resort Scottsdale on 22 Apr,2024
Thank you very much for sharing your experience with us. We were very sorry to hear about this incident. Our goal is to make all of our guests feel cared for and appreciated, including those traveling with pets. Upon learning of the incident, we immediately dispatched security to patrol the area; unfortunately, by that time, the group and dog described were no longer in the area. We also reviewed our pet registration forms in detail and were not able to identify the dog as belonging to a guest of the resort. There are some people from outside the resort who have access to this area, which seems like the most likely case in this incident since we could not identify the group or dog in question. All dogs should of course be leashed, and we were concerned to hear that this wasn’t the case. We are very sorry for the distressing incident you experienced. We would love another opportunity to welcome you back and create a great experience for you. Thank you again.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From Sam at valet greeting us when we arrived to all the excellent service in the restaurant to the beautiful pool, the walking trails around the property, the fruit infused water in the lobby, the delectable bath products in the shower —everything was perfect and set the tone for a relaxing and rejuvenating weekend getaway in Scottsdale. I love this resort!
Stayed 2 nights in Apr 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Jennifer, thank you so much for the wonderful review! We love to hear that you enjoyed your stay with us, and we hope to be able to welcome you back again soon. Thanks again!

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely renovated mid century resort. Comfortable beds, large rooms.
Stayed 1 night in Apr 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you so much for the review, Katherine! We're glad to hear that you enjoyed your stay and we hope to host you again soon. Thanks!

10/10 Excellent

Ovidiu, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Arizona experience with a movie backdrop landscape, which makes it a favorite destination for weddings. We appreciated the gym and the trainers' professionalism.The service, everywhere on the property, was courteous, efficient and friendly. Impressive as well was the restaurant and the bar with high quality food and drinks and excellent service. Definitely we would return one day!
Stayed 1 night in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you so much for the great review! We're thrilled to hear that you enjoyed your stay with us, and we hope to welcome you back again soon. Thank you!

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property (inside and out) along with an unbelievable staff made this an exceptional place to stay. Can't wait to return!
Stayed 3 nights in Apr 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Matt, thank you so much for the review! We're thrilled to hear that we provided you with a great experience, and we hope to welcome you back again soon. Thanks!

10/10 Excellent

Kenn, San Rafael

Stayed 2 nights in Jan 2024
Response from Mountain Shadows Resort on 2 May,2024
Thank you for your review!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you for the 5/5 review, Robert! We hope to be able to welcome you back again. Thanks!

8/10 Good

Marie

Stayed 2 nights in Apr 2024
Response from Kristin on 29 Apr,2024
Thank you for the review!

10/10 Excellent

Anne-Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Kristin on 29 Apr,2024
We appreciate the 5-star review!

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful solurroundings
Stayed 3 nights in Jan 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thanks for the review! We're happy to hear you enjoyed your stay and hope to see you again soon. Thank you!

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 9 Apr,2024
Thanks for the review!

10/10 Excellent

JEAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setting natural beautiful. Wonderful staff. Very pleasant rooms
Stayed 4 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you so much for your stay and glowing review! We're elated to hear you enjoyed your time with us and hope to see you again soon. Thanks!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We weren’t aware our room looked out on wedding ceremonies.
Stayed 4 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you for the review! We’re glad to hear you enjoyed your stay. We do host many weddings on our lawn with Camelback Mountain as the backdrop, and many rooms share this view. We hope to welcome you back for a future visit. Thanks again!

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great design (property and room), huge in-room shower, pool, and the bed/sheets were phenomenal!
Stayed 2 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you for the review! We're glad to hear you enjoyed your stay with us and hope to see you again soon. Thanks!

10/10 Excellent

Dereck

Stayed 2 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you for the review! We're glad to see that we provided a great experience for you and hope to have you back again soon. Thanks!

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely recommend this hotel. Each staff member we encountered, was friendly and efficient- Special shoutout to the bar staff (Morning coffee/breakfast and a night cap in the evening) for the conversation and great service! The grounds were beautiful and the pool was warm despite lower than normal temps outside.
Stayed 2 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you so much for the wonderful review, Wendy! We are thrilled to hear that you had such a great experience with us and would love to welcome you back again soon. Thank you!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!
Stayed 5 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you for the review, Michael! We're glad you had a great stay and hope to welcome you back again soon. Thanks!

10/10 Excellent

Ryan Robert, San Diego

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you so much for the review, Ryan! We're glad to hear you enjoyed your time with us and hope to see you back again soon. Thanks!

10/10 Excellent

Erika

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience here. Amenities and surroundings were incredible. Staff were friendly and super helpful. We can’t wait to come back!
Stayed 2 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thanks so much for the review! We're glad to hear you had an amazing experience with us and hope to be able to welcome you back again soon. Thank you!

8/10 Good

Kash, Freehold

No
Stayed 2 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 9 Apr,2024
Thanks for the review!

10/10 Excellent

Laryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great girls visit! We felt so well cared for and loved the views.
Stayed 1 night in Feb 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thanks so much for the review! We're glad to hear you had a great girls’ visit with us and we hope to welcome you all back again soon. Thanks!

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 9 Apr,2024
Thanks for the review!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small size. Nice and quiet
Stayed 3 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you for the review! We're glad you enjoyed your stay with us and hope to welcome you back again soon. Thanks!

10/10 Excellent

Maureen

Travelled with family
Liked: Amenities, property conditions & facilities
My two adult children and myself absolutely LOVED our stay!! The views are spectacular!! The staff are absolutely wonderful!! The food was delicious!! We loved the pools and hot tub!! Our room was perfect and the resort is spotless!! We were close enough to everything we wanted to do. Our favorite was Old Town Scottsdale and the Botanical Gardens. Do not hesitate to book a stay at this resort. You will LOVE it!!! It was a hard place to leave!!!
Stayed 4 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 19 Apr,2024
Thank you so much for your stay and wonderful review! We love to hear that you and your children enjoyed your time with us, and we hope to welcome you back again soon. Thank you!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hearth 61 restaurant had delicious food and great service
Stayed 2 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 9 Apr,2024
Thank you for dining with us!

10/10 Excellent

David, Cardiff

Stayed 3 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 9 Apr,2024
Thanks for the review!

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our staycation here. The bar cocktails were amazing, the outside patio with fire was so relaxing and great for conversations. They had a live singer which added to the experience on the patio. The staff was kind and so helpful.
Stayed 1 night in Feb 2024
Response from Mountain Shadows Resort Scottsdale on 13 Mar,2024
Thank you for your review, Pamela! We're so glad you enjoyed your time at our resort and the live music. We hope to see you again soon. Thanks!

10/10 Excellent

Kerri

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Staff was friendly and helpful with anything we needed. We traveled with our pet and they were very accommodating.
Stayed 3 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 13 Mar,2024
Thanks so much for your great review! We're glad you enjoyed your stay and hope to welcome you back again soon. Thank you!

2/10 Terrible

Theresa

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Mountain Shadows Resort Scottsdale on 9 Apr,2024
Thanks for the review!