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Reviews of Wingate by Wyndham Cranberry

2.5 out of 5
Wingate by Wyndham Cranberry
210 Executive Dr, Cranberry Township, PA

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1002 reviews" "
Rating 8 - Good. 294 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 77 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Scotti

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. The room was very comfortable and nicely decorated.
Stayed 1 night in May 2024

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property was very presentable. My wife felt like I cared about her because the property was clean and beautiful.
Stayed 1 night in May 2024
Response from GM on 15 May,2024
Dear Frank, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

2/10 Terrible

eli

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor costumer service
Response from GM on 13 May,2024
Dear Eli,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that_. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 Good

Marie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful. The TV service sucks. Channels go in and out randomly.
Stayed 7 nights in May 2024
Response from GM on 13 May,2024
Dear Marie, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 Okay

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of kids ruunning in the hall. Breakfast was not the best.
Stayed 1 night in May 2024
Response from GM on 6 May,2024
Dear Bruce,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Liz

Travelled with partner
Will stay here again.
Stayed 1 night in May 2024
Response from GM on 6 May,2024
Dear Liz, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 Good

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms
Stayed 3 nights in Apr 2024
Response from GM on 6 May,2024
Dear John, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, only non issue issue was the pack of young people that were partying in the hall at 2:30 am. After a long day we were exhausted and slept through it but I’m certain others may have had a problem with it.
Stayed 1 night in Apr 2024
Response from GM on 2 May,2024
Dear Chris,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The night staff was not as accommodating as the day staff at the front desk.
Stayed 1 night in Apr 2024
Response from GM on 2 May,2024
Dear Sheila, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Angie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your girl, Chevrolet, took care of EVERYTHING!!! She is amazing! Great breakfast, very clean and they’re so accommodating!! We will be back!
Stayed 2 nights in Apr 2024
Response from GM on 29 Apr,2024
dear Angie, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and comfortable bed.
Stayed 1 night in Apr 2024
Response from GM on 29 Apr,2024
Dear Sharon,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sandra

Business traveller
Liked: Staff & service, amenities
Proximity was very good. Rooms clean. It was very noisy from the room next to me. There was an odor in the room and hallway like a wet dog.
Stayed 3 nights in Apr 2024
Response from GM on 22 Apr,2024
Dear Sandra,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Linsay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty and smelled like vomit. Went to target and bought Clorox wipes, Lysol spray, a plug in air freshener, and new sheets and a blanket. And the room still smelled. Wouldn’t have felt comfortable laying on the sheets in the room.
Stayed 3 nights in Apr 2024
Response from GM on 20 Apr,2024
Dear Linsay, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for $
Stayed 1 night in Apr 2024
Response from GM on 20 Apr,2024
Dear Laila, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Edd, Gravenhurst

Stayed 1 night in Apr 2024
Response from GM on 13 May,2024
Dear Edd,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in.
Stayed 1 night in Apr 2024
Response from GM on 20 Apr,2024
Dear Michael, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

jessica

Liked: Cleanliness, staff & service
Hotel is old and needs upgrading - the door to my room had chunks of wood missing as if someone had previously tried to break the lock. Wall paper is peeling off the walls in the hallways… smells of chlorine and mildew.
Stayed 2 nights in Apr 2024
Response from GM on 19 Apr,2024
Dear Jessica,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the hotel, everyone and everything was fine. The parking lot was adequate but full if you came in late. My only complaint would be something they can’t change anyway. The building was right next to I-76 on the back side, and I was in the corner closest to it on the back side of the building, 4th floor, so I could hear all of the turnpike traffic at night. A white noise app on my phone helped since the room hvac fan only ran when heating or cooling.
Stayed 2 nights in Apr 2024
Response from GM on 18 Apr,2024
Dear Kerry,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 Good

linda

Liked: Staff & service, amenities
Regretfully, it is evident that this was formerly a lovely hotel that is gradually deteriorating as a result of neglect. From a cursory glance, the room appears pleasant; however, there were crumbs on the desk chair and coffee drippings on the desk area. The constant drip from the faucet has left the tub wet. The person at the front desk was polite. I frequently go in this direction and stay in Cranberry once a month, so I'm hoping that things will become better.
Stayed 1 night in Apr 2024
Response from GM on 18 Apr,2024
Dear Linda,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I tried to cancel the day before the cancel period ran out. Didn't get a hold of anyone they could help me. Got charged for the room after finally getting a hold of someone the day of but wouldn't help me out.
Stayed 1 night in Apr 2024
Response from GM on 15 Apr,2024
Dear Steve, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Rebecca

Travelled with group
Liked: Staff & service, property conditions & facilities
Hotel was easy to find close to shopping. shar at the front desk was awesome.
Stayed 1 night in Apr 2024
Response from GM on 15 Apr,2024
Dear Rebecca, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from GM on 11 Apr,2024
Dear Anthony, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely done. A good visit. Quiet.
Stayed 2 nights in Apr 2024
Response from GM on 11 Apr,2024
Dear Christopher,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and nice breakfast.
Stayed 3 nights in Apr 2024
Response from GM on 11 Apr,2024
Dear Theresa,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

6/10 Okay

Christian Joseph, Tacoma

First time back here in two years.. definitely needs some updating. Thin doors, as you can hear everything going on outside
Stayed 3 nights in Apr 2024
Response from GM on 11 Apr,2024
Dear Christian, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

4/10 Poor

Mary

Travelled with family
Disliked: Amenities
The room we stayed in had a pull out sofa bed, but there were not three towels nor was there an extra pillow for the bed. These were provided but we had to go to the desk to request them. The breakfast staff was totally overwhelmed by the full house of guests for the eclipse, and so there was not enough food (Yoghurt, eggs, potatoes, juice, etc) for all of the guests. In addition, the floor was coated with syrup at the entrance to the other food area because of the placement of the waffle machine and syrup dispenser.
Stayed 1 night in Apr 2024
Response from GM on 9 Apr,2024
Dear Mary, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

James

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking, I have a large truck and am always worried about having a large enough lot that is safe. Check in was quick and easy, rooms weren’t the “newest” but they were clean and comfortable. My only complaint was that both bed frames made a lot of noise every time you rolled over. Breakfast was also good.
Stayed 1 night in Apr 2024
Response from GM on 8 Apr,2024
Dear James,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

2/10 Terrible

DAVID

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I did not like that I paid for the stay and did not stay. I called Saturday morning at 8 and explained why I could not come but the hotel did not care. They took my money and gave me nothing. I will never stay here.
Stayed 1 night in Feb 2024
Response from GM on 8 Apr,2024
Dear David, Thank you for taking the time to share with us your experience. I do apologize for what happened with your reservation but I just want to explain to you that when you make reservation with third party you have to cancel with them. Thank you for booking with us and best regards.

2/10 Terrible

Jennifer

Travelled with family
Disliked: Property conditions & facilities
This was just a quick overnight on our way to our destination. Upon arrival, my son and I checked in, brought our stuff to the room and rested a few minutes to decide what to do for dinner. There were no menus for neighboring restaurants in the room so I decided to go down to the lobby to figure out what our options were, and I needed to grab something from the car. Stopped at the front desk and asked if they had any recommendations and was then waved towards a place where they had some menus at the end of the counter. I then asked if the building next door was a restaurant and if so what kind of food was offered. Woman said “just regular food, American” in an annoyed tone. Very unfriendly. Went to my car. Noticed a cop car out front and by the time I turned around after getting what I needed from the car there was a 2nd cop car. I stopped at the front desk and asked if something was going on and was abruptly told in a rude manner “the police are handling it”. To which I responded I would like to know if there’s something I need to be concerned about. And then I was told the police are handling it again. This was unacceptable since I had just checked into this hotel with my child. The main disappointment was when I was about to go to sleep, pulled the bed cover down and discovered hair all over the sheets. Someone did come up to change them but it took a while and I was exhausted. Very unpleasant experience.
Stayed 1 night in Apr 2024
Response from GM on 11 Apr,2024
Dear jennifer, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Bobae

Stayed 1 night in Apr 2024
Response from GM on 29 Apr,2024
Dear Bobae,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sherie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 9 Apr,2024
Dear Sherie,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Dianne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from GM on 8 Apr,2024
Dear Diana, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service
Staff nice. Breakfast good. Pool and whirlpool great. Kid friendly - but that's the down fall. Kid's drawings on the walls. Kids with not the proper supervision beat up parts of the hotel. Needs something matience on titles and bathroom. Building on the outside looked nice. Near industry but also walking distance from food and shopping.
Stayed 2 nights in Mar 2024
Response from GM on 8 Apr,2024
Dear Deborah,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Angela

Stayed 2 nights in Mar 2024
Response from GM on 20 Apr,2024
Dear Angela,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great homebase. I enjoyed the hot tub and pool when the day's work was done and it was time to relax
Stayed 2 nights in Mar 2024
Response from GM on 29 Mar,2024
Dear Michael,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Debbie

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Smells like marijuana as soon as you walk in and in the hallway. We had to ask for a different room because it smelled of cigarette smoke. The front desk accommodated that request without question. Everything was clean and orderly but the hot tub was not just out of order, it was bubbling green water- they may consider emptying it or covering it.
Stayed 1 night in Mar 2024
Response from GM on 29 Mar,2024
Dear Debbie, Thank you for taking the time to share with us your experience on your recent stay. we do apologize for the smell inconvenience but please rest we will take the right actions and make sure this matter is taking care of. Thank you for staying with us and we hope to see you soon.

10/10 Excellent

Tanis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, unfortunately hot tub was out of service, but the rest of our stay was good! Staff was grand welcoming, room was lovely and the bed was comfy!
Stayed 1 night in Mar 2024
Response from GM on 29 Mar,2024
Dear Tanis,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jonathan

Liked: Staff & service
The property was low, low quality, but the staff were decent
Stayed 3 nights in Mar 2024
Response from GM on 29 Mar,2024
Dear Jonathan, Thank you for taking the time to share with us your experience regarding your stay here at the Wingate Cranberry twp. we are very pleased that you had a good stay and everything went well for you. thank you for staying with us and we hope to see you soon.

2/10 Terrible

Marcadies

Stayed 1 night in Mar 2024
Response from GM on 29 Mar,2024
Dear Marcadies, Thank you for taking the time to share with us your experience on your recent stay. we do apologize for the smell inconvenience but please rest we will take the right actions and make sure this matter is taking care of. Thank you for staying with us and we hope to see you soon.

10/10 Excellent

Benjamin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shavelle (spelling?) at the front desk was amazing! Her customer service is second to none. Five Star service!!
Stayed 1 night in Mar 2024
Response from GM on 29 Mar,2024
Dear Benjamin, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from GM on 29 Mar,2024
Dear Daniel, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having Primantis next door was very convenient.
Stayed 2 nights in Mar 2024
Response from GM on 23 Mar,2024
Dear Elizabeth,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a wonderful stay with us. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Mark

Stayed 1 night in Mar 2024
Response from GM on 8 Apr,2024
Dear mark, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future

10/10 Excellent

Donald, Milton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very quick, friendly check in. Room excellent, clean, nicely furnished. Will definitely be back. Very close to ALDI, Giant Eagle, Marshalls, Costco. Perfect location.
Stayed 1 night in Mar 2024
Response from GM on 18 Mar,2024
Dear Donald,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Linda

Travelled with family
I reserved 2 rooms. Our room #328 was ok. Our daughter was in #313. She said the sink had little hairs in it from a previous person shaving and the headboard of the bed was very dusty.
Stayed 2 nights in Mar 2024
Response from GM on 18 Mar,2024
Dear Linda,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a good stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for an overnight hotel, room was clean and beds were fresh and comfortable. Well stocked breakfast bar.
Stayed 1 night in Mar 2024
Response from GM on 14 Mar,2024
Dear David, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the highway
Stayed 1 night in Mar 2024
Response from GM on 16 Mar,2024
Dear Katharine, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

George

Stayed 1 night in Mar 2024
Response from GM on 29 Mar,2024
Dear George, Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. It is always a pleasure to receive positive feedback.I am particularly pleased that you had a great stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Wingate by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from GM on 7 Mar,2024
dear Kathleen,Thank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Patricia, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price this Hotel is very good. Rooms are large, breakfast was great and the pool was a hit with the grandkids!
Stayed 2 nights in Mar 2024
Response from GM on 7 Mar,2024
Dear PatriciaThank you for taking the time to tell us about your experience at Wingate by Wyndham Cranberry. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Wingate by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.,