View from property
Check availability

Reviews of The Newport on Macrossan - Adults Only

3.5 out of 5
The Newport on Macrossan - Adults Only
16 Macrossan Street, Port Douglas, QLD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 98 reviews" "
Rating 8 - Good. 29 out of 98 reviews" "
Rating 6 - Okay. 6 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Such a great place to stay - perfect central location and friendly staff- bed was comfy and clean. Pool heated. Really enjoyed it - we’ll be back!
Stayed 2 nights in May 2024

10/10 Excellent

Alistair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved it. Extremely helpful and friendly owner and staff too.
Stayed 4 nights in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was great. We enjoyed the pools d Patrick was excellent
Stayed 3 nights in Mar 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it, clean & quiet. Staff super friendly and accommodating, only thing was a bit warm for the weather. 10/10 otherwise
Stayed 3 nights in Dec 2023

10/10 Excellent

Mandy

Liked: Cleanliness, room comfort
Perfect location and super friendly
We arrived post cyclone and Mandy on reception was so helpful and friendly. A landslide occurred and blocked the road so we had to go back to the hotel and they were again so helpful. Hotel location ideal in centre of town.
Stayed 2 nights in Dec 2023

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment and close to supermarket and many venues. It was very secure and pretty quiet.
Stayed 4 nights in Oct 2023

10/10 Excellent

Anna, Sydney

Liked: Cleanliness, amenities, property conditions & facilities
Lovely small and quiet property. Located right in the heart of Port Douglas. Walking distance to the shops and the marina. Small and clean pool with sun lounges. Fully equipped kitchen. Absolute gem!
Stayed 5 nights in Oct 2023

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely place to stay right in the Main Street of Port Douglas. The owners were very helpful and friendly and being an adults only resort it was a quiet comfortable place to stay. Our only concern was climbing up into the bath for a shower which could be difficult for older guests.All in all a lovely apartment with everything required 👍
Stayed 7 nights in Oct 2023

6/10 Okay

Riley

Travelled with partner
Liked: Amenities
Best thing about this joint was its location
Stayed 2 nights in Sep 2023

10/10 Excellent

Kay

Liked: Cleanliness, amenities, property conditions & facilities
This property was in a great location for walking just about everywhere. The apartment was great size for a couple and had everything we needed. The pool was very clean, relaxing and quiet. We used very clean bbq, laundry and parking facilities. Management extra helpful as our flight was delayed for checking in. Many options for pubs, cafes and restaurants nearby.
Stayed 4 nights in Sep 2023

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to everything, in the heart of the town. Had a great stay
Stayed 2 nights in Jul 2023

10/10 Excellent

VIC

Stayed 3 nights in Jul 2023

10/10 Excellent

Robert, Pakenham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
first rate property in centre of town. best pool. very personable staff.
Stayed 2 nights in Jun 2023

10/10 Excellent

Airlie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent Would be good if balcony’s were open you can sit at
Stayed 4 nights in May 2023

4/10 Poor

Maria

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wow! I was so surprised by this place. It was absolute paradise tucked away behind the main streets of Port Douglas. The staff were fantastic, communicating everything perfectly with us every step of the way and we’re so flexible, accommodating late arrivals and late departures. I would stay here again in a heartbeat

8/10 Good

David

Liked: Cleanliness, room comfort
Pleasant stay!
Our one bedroom apartment was quite small and compact but with a generous undercover balcony which helped with space issues. There was also a modern, stylish bathroom and modern kitchen. The apartment was clean as was the rest of the property. The pool was on the small side and nowhere near as big as appeared in the photos. However, overall the pool area was pleasant. The beds were very comfortable and the location of the property was very convenient to shopping, dining, the parks and the beach. The property manager, Patrick, was super helpful and friendly.
Stayed 3 nights in Nov 2022

10/10 Excellent

Dayle

Stayed 2 nights in Nov 2022

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location
Stayed 4 nights in Nov 2022

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel. Staff were brilliant.
Stayed 7 nights in Oct 2022

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The man at reception was a wonderful person who was super accommodating!
Stayed 2 nights in Sep 2022

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Over 18 great asset. Pool area and barbecue great. Car parking a bonus. Comfy bed. Only minus may be the climbing into the shower for some guests. Excellent location
Stayed 6 nights in Sep 2022

2/10 Terrible

Lynette

Travelled with group
Disliked: Room comfort
BEWARE - advertising for this hotel is misleading.
We booked an air conditioned room with pool views. We got a partially (bedroom only) air conditioned room which could be described as pool glimpses at best. When these issues were raised with the manager the response was " if you don't like it I will refund your remaining nights (we couldn't get to see the manager until the day after book in) and you can book elsewhere". As this was the start of school holidays and everywhere would be booked out this option was not feasible. This was a cynical response from an unethical management that provides misleading booking information.
Stayed 3 nights in Sep 2022

6/10 Okay

Stephen

Stayed in a studio / Queen room, very small hardly a princess let alone a queen. No windows and only a enclosed courtyard, felt very like a prison cell only stayed a couple of nights would not have lasted longer.
Stayed 2 nights in Aug 2022

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Amenities, property conditions & facilities
Central location close to everything you need
Stayed 2 nights in Aug 2022

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location. Smallish size for a 1 bedroom apartment
Stayed 4 nights in Aug 2022

8/10 Good

Jill

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 28 nights in Jun 2022

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean beautiful view from the balcony of the hills. The although no large was plenty big for two. Would stay here again. Forgot to mention central location to all restaurants cafe’s and shops 👍
Stayed 2 nights in Jul 2022

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location amongst the restaurants and bars, close to Sunday market and beach. Great balcony on 3rd floor with a view. Closing the doors at night blocked out a lot of the noise but if noise bothers you a lot you should try somewhere else. Ceiling fans and air con. Good cooking facilities. Comfortable king bed and good shower. Friendly staff. I loved it and would choose to stay again.
Stayed 10 nights in Jun 2022

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such an amazing location Walk out onto Macrossan street Felt so safe Patrick was really helpful too Best place to stay in this budget
Stayed 6 nights in Apr 2022

8/10 Good

Cheree

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location - very pleasant staff
Stayed 2 nights in May 2022

8/10 Good

DAVID

Liked: Cleanliness, amenities, property conditions & facilities
The location and the swimming pool
Stayed 4 nights in Apr 2022

4/10 Poor

Brian

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The advertising of the rooms was misleading. This is really 1.5 Star place. Another couple we spoke to there were also angry with the misleading advertising. This is more like a brothel room where you can go after picking someone up from the night club.
Stayed 4 nights in Apr 2022

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hosts. This property boasts an excellent location in the main street directly opposite Coles. Can walk to everywhere and no need to use local shuttles. Highly recommend.
Stayed 9 nights in Jan 2022

10/10 Excellent

Anthea

Liked: Cleanliness, room comfort
Lovely stay
Clean, cheap and the owner is delightful. Unbeatable location.
Stayed 2 nights in Jan 2022

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location, great sized apartment and very clean.
Stayed 8 nights in Jan 2022

10/10 Excellent

ANTON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was rather smaller but very cosy, Netflix TV, spa bath. Balcony with view to rainforest. Down the stairs and you are in the middle ot the town. Restaurants and shops in front of you, left, right, everywhere.
Stayed 4 nights in Jan 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Awful experience
It was one of the worst experience. All the bowls and utensils were super dirty. I dont think they were being cleaned at all. The room was super small. The bed was not comfy at all. I hd sore back after using the mattress for 2 nights. I saw a few cockroaches on the floor too. The design of the room was very old too. There was limited parking. Parking area was small and tight too.
Stayed 2 nights in Dec 2021

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
The pool was the best!! Patrick is a wonderful host - communicative, friendly and warm. I loved my room and the whole property is gorgeous and central.
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
We will definitely be staying again
Our stay was amazing. We were able to check in early and were offered late checkout as well. The room we stayed in was huge in size and very clean. The Manager of the property was lovely and very responsive. The property is an adults only property. Perfect for those without children or a mum and dad weekend away from the kidlets. Right in the middle of the Main Street of Port Douglas.
Stayed 2 nights in Oct 2021

8/10 Good

Kathlyn

Liked: Cleanliness, room comfort
Short stay
I found the 14 stairs to the lowest accommodation level steep although there was a stairlift for disabled guests. No chair to sit in room and TV in strange position for viewing. Great location in main street.
Stayed 3 nights in Oct 2021

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is in a great location, close to everything. Our room was at the back of the complex and was quite. Pool is great and there are BBQ facilities next to it. Met all of our needs!
Stayed 2 nights in Oct 2021

10/10 Excellent

Kimberley, Strathalbyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect! Great location. Easy to walk everywhere local and easy parking for when we needed. Hotel was clean, quieter than you would think given the location(couldn’t hear the busy street at all) staff were friendly and helpful. Pool was lovely.
Stayed 4 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything bout this place. Friendly service, beautiful apartment, pool facilities, where the hotel is situated. Brilliant to say the least.
Stayed 4 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location right in centre of town. No kids was great as could relax the in and by the pool. Room size efficient. Very good value for money.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021