6/10 Okay
Marshell, Smyrna
Business traveller, Travelled with partner
26 Apr,2024
The floors had stains in the carpet everywhere. I went to the Starbucks to ask for hot water and the Asian lady that worked there saw me standing there waiting to ask a question and she kept carrying on personal conversation with another guess for the 5 minutes that I was standing there. It seemed as if they had been talking for quite some time before I got there. They would look at me and keep talking, then finally she broke away from the conversation to see what I wanted and before I can ask she said that they were closed. I told her that i wanted hot water in my cup. Then she attempted to look around the lobby to see if there was another hot water dispenser and it wasn't. I stated to her trust me I have already looked for another out after you all kept talking while I was standing there. I was patient but that was definitely rude and disrespectful of her to keep talking when she knew I needed to ask something.
Marshell
Stayed 1 night in Apr 2024