Desk, iron/ironing board, free cots/infant beds, free WiFi
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Reviews of Arctic Comfort Hotel

3 out of 5
Arctic Comfort Hotel
Sidumula, 19, Reykjavik, Capital Region

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 458 reviews" "
Rating 8 - Good. 215 out of 458 reviews" "
Rating 6 - Okay. 129 out of 458 reviews" "
Rating 4 - Poor. 31 out of 458 reviews" "
Rating 2 - Terrible. 8 out of 458 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Hildur Bjork

Stayed 1 night in Aug 2022

6/10 Okay

Kristin

Travelled with partner
Liked: Cleanliness, staff & service
We ended our 2 week road trying on Ring Road here. We wanted a warm place to come back to after going to the Blue Lagoon. My boyfriend took a shower and neither drain worked. The bathroom completely flooded and went into the carpet of the main room. We ended up cleaning it ourselves and asked to move to a different room but all were booked. I’m glad we found out before the blue lagoon so I was luckily able to shower there. I wish I went down to ask for a partial refund since the main reason we went was for a good shower that couldn’t even happen. Room was hot so we slept with windows open. Bed was comfy and the duvet was thinner compared to other places which was nice. Really really bummed about the shower though.
Stayed 1 night in Jul 2022

10/10 Excellent

scott

Stayed 5 nights in Jun 2022

8/10 Good

Darlene

Stayed 6 nights in Mar 2022

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Jane, Charlottesville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff, very clean rooms, and nice location.
Stayed 1 night in Oct 2021

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel all round
Nice hotel... much better than what we were expecting given the price. Helpful staff, delicious breakfast, clean... we selected hotel due to its proximity to the place where we needed to get PCR test but would stay there again despite it not being close to downtown Reykavik. What we saved on hotel will pay for a nice dinner in town!
Stayed 1 night in Sep 2021

8/10 Good

Paul Cost

Travelled with group
Liked: Staff & service
They are helpful on the desk but the breakfasts need to share more items like omelette and scramble egg ....
Stayed 4 nights in Sep 2021

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean room. Good WiFi connection. No elevator to the 3rd floor. Parking on the street in front of the hotel. Hard to see the name of the hotel at night.
Stayed 1 night in Sep 2021

6/10 Okay

Mauricio

Travelled with group
Liked: Cleanliness
The basic basics. A bed to sleep, a shower to wash and that’s it. Don’t expect a lot of services, but if you only need the basics, this is your place.
Stayed 3 nights in Sep 2021

10/10 Excellent

Mariela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was good and the staff very nice , room was big.
Stayed 2 nights in Sep 2021

8/10 Good

Bachir

Liked: Staff & service
Forgot to clean the room one day and I had to ask for it. Shower was plugged and they had to come and fix it.
Stayed 7 nights in Aug 2021

8/10 Good

Wesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel room. Easy drive into Reykjavik or out towards golden circle. Nice staff. Room was hot because we arrived on the hottest day of the year! Room was very nice and roomy and provided a nice baby bed for our 10 month old.
Stayed 3 nights in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's kind of far from City central, but thanks to the Hopp scooters I managed. I spend time in two different rooms, and each room had a non working light bulb, one room had two of them, granted it sunny almost all day, so no big deal, just saying. Overall, I do recommend them, great staff, clean and accommodating.
Stayed 3 nights in Jul 2021

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay. Great people
Stayed 2 nights in May 2021

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arctic comfort
Great stay really enjoyed it!
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable convenient hotel. Service excellent- friendly and helpful. Great breakfast. Would definitely recommend this hotel and stay here when I revisit Iceland
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Krunoslav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel at a reasonable price. The staff was very friendly and helpful. The room was spacious and clean with small kitchen appliances: fridge, microwave, hob...Overall good value for money in Iceland.
Stayed 7 nights in Sep 2019

8/10 Good

Michelle, Indiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable and it fit my needs as a solo traveler. It took only a few minutes to drive downtown, and it was on the list of hotel pick-ups for a northern lights tour by Gray Line that I joined at the last minute, which was a pleasant surprise.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was convenient to get to downtown and explore
Stayed 1 night in Sep 2019

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option
It is a inexpensive stay, the beds are great, the rooms are clean and the staff is super friendly and go out of there way to help you!
Stayed 1 night in Sep 2019

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was cheap and clean, had all amenities, super friendly staff, and they let me use there staff dryer to dry my cloths after being in the rain for two days. Definitely worth the stay
Stayed 3 nights in Sep 2019

6/10 Okay

Kirill

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is comfortable and the location is easy access to other places. Best is o e of the pick up and drop off point for our tour.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Paul

Disliked: Property conditions & facilities
We stayed with two kids under 9. The breakfast was overpriced even more so than everything in Iceland. The room had bunk beds and a kitchenette which was great since we could buy some of our meals from the supermarket. There were no blinds only curtains that didn't go to the ceiling and we were there during summer solstice, so the room was never very dark. It is located on the edge of town in a sense so driving to and from the hotel was easy and parking was no problem.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Cheap, clean, friendly and helpful. Exactly as expected for basic accommodation.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to where I needed to be. Bed was very hard.
Stayed 8 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
You get what you pay for. Fridge didn’t work, hotel was in the middle of an industrial park with no restaurants nearby and the rooms only offered single beds. Although the staff are friendly and the hotel seems to be linked to all of the excursions which offer hotel pickup.
Stayed 2 nights in Jan 2019

8/10 Good

todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Most helpful arranging tours and information about public and private transportation. No elevators was difficult because of being elderly. Overall a very good experience for the price.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for a hotel that was not in the city. Taxi, shuttles were available and tour buses pick me up and dropped me off.
Stayed 9 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Too far out of town. Not really very good restaurants near by. Ok for 2 nights
Stayed 2 nights in Nov 2018

8/10 Good

Karyn

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel overall
Great for the price- Front desk was awesome- friendly & helpful Just the housekeeping needs some attention- carpet wasn't that well vacuumed & stuff on window from previous guest Desk wasn't wiped off from sugar spill from morning tea....
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff.. shops are really close and you can be in the centre within 10mins
Stayed 4 nights in Nov 2018

8/10 Good

Siara, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick nights stay. Not too big not to small.
Stayed 1 night in Oct 2018

8/10 Good

Lee, Southampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reasonable hotel, a short drive from the centre, good parking.
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
I ordered the room at 11am, got there at 1pm and then they told me to come back in 2 hours because they forgot to get me a room ready. That ruined my plans for the day.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Couples retreat
No elevators and rooms up on 1st groom and above. Rooms are large, but the bathroom was very small. Very large heater in the room to keep us warm.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Brett, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good cheap hotel
Convenient cheap clean hotel within walking distance to restaurant.
Stayed 1 night in Sep 2018

8/10 Good

Topher, Nashville

Liked: Cleanliness, staff & service
Hotel was good and as described. There seemed to be a lot of noise from the shops and a lot of trucks driving around the area
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little further away from the central shopping area, but we had arranged pick up from our hotel for tours. Staff were very friendly and helpful.
Stayed 4 nights in Sep 2018

8/10 Good

Andrew, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
It was an OK hotel, a bit away from the main area of Rekjavik. The room and beds were comfortable and the staff were excellent and helpful. This was a decent place for an overnight stay.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Aug 2018

8/10 Good

Phill

Good friendly hotel. Average location but comfy bed and good shower.
Stayed 2 nights in Aug 2018