Property entrance

Reviews of Mosaic Hotel

2 out of 5
Mosaic Hotel
Elizabetes street 31a, Building 601, inside the block 31a, Riga

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 84 reviews" "
Rating 8 - Good. 29 out of 84 reviews" "
Rating 6 - Okay. 16 out of 84 reviews" "
Rating 4 - Poor. 3 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Inara

Liked: Cleanliness
Was hard to get any sleep as room 13 was very noise and on my last night room 11 was extremely noise and was moving furniture and there was throwing and banging noise. Sadly there isnt like any other cheap hotels a cattle, te or coffee or even a cup in the room. Tv in comon room wasn’t showing much.pillows was very soft. I needed put 2 together to get any sleep. Otherwise room was good, clean and furnishings even cheap were looking nice. Staff was great.
Stayed 3 nights in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
No fridge inside room, but given cheaper pricing it is not surprising. Otherwise stay was good/room was adequate along with private bathroom I had paid for.
Stayed 3 nights in Jul 2023

6/10 Okay

Germans

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Crystal

Business traveller
Liked: Cleanliness, staff & service
Very convenient location. What I didn't like were the shared bathrooms but it was Hockey championships so everywhere else was fully booked. The breakfast does not cater for gluten-intolerant, vegan or vegetarians enough. There is cereal, cheese and boiled eggs. Breakfast vastly needs improving with alternative options and alternative milks.
Stayed 3 nights in May 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 3 nights in Feb 2023
Response from Archil on 23 Feb,2023
Thanks for the feedback

2/10 Terrible

FRANK

Stayed 1 night in Nov 2022
Response from Archil on 19 Jan,2023
This feedback is misleading and false - this guest started bringing troubles from the very beginning.When he was checking in at the reception he was wondering what was the price of his reservation in case of direct booking with the hotel hinting that if he cancels his reservation he could get a better price from us - we politely refused it and informed him that the reservation must remain as it is - moreover that it was prepaid reservation. Later - some time after he checked in he made a complain to the reception that there was some bad smell in the room - when the duty manager asked him to clarify what smell exactly it was and where and asked him to let her enter the room to check it - he couldn’t explain what smell it was and he didn’t let the reception enter the room. After that he didn’t talk about it but we received few calls later from the guest support department about this and reception explained to them the same. The morning when he was checking out he complained again that there was a bad smell like from sewerage system in the whole room. When he left I personally - with the cleaning lady - went to the room and the only bad smell we found was a terrible odor of the dirty human body mixed with the smell of rotten cucumbers - no any smell of sewerage was there at all. And let me point out that every room in our hotel is being cleaned and checked after every guest according to normal hotel standards - this room was same cleaned and checked and everything was fine there prior his arrival. So we find this feedback falke and totally misleading.

6/10 Okay

Jorma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Value for the money if you manage by yourself.
I had a real bargain and I did not read the description very carefully. I had a shared toilet/bathroom but it was not a problem - in the hours (early) that I used it I did not have to queue. The common room allows for storing your groceries but no facilities to cook. The complimentary breakfast is not luxurious but it gets you nourished before you go to town. The location is the best of this hotel. The old town is within walkable distance and the public transportation is close and the network is extensive. It only is quite difficult to find out the lines and where they go except by trial and error and Google map. If you come by car remember to book parking in advance.
Stayed 2 nights in Jul 2020
Response from Archil G., manager on 4 Aug,2020
Dear guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are looking forward to seeing you again with us :)

8/10 Good

Md, Manchester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not like in the beginning. It was because our special need but as we continue lived felt like family. Staff helped us a lot. I do recommend this place. Shop and other needs within walking distance.
Stayed 8 nights in Feb 2020

10/10 Excellent

Laviolette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Riga xmas Dome market
Great Location... quiet.
Stayed 3 nights in Dec 2019
Response from Archil G., manager on 10 Jan,2020
Dear Guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are glad if you have enjoyed your stay overall. Looking forward to seeing you again with us :)

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rig
The hotel was fine and simple but the staff was very pleasant and accommodating
Stayed 2 nights in Oct 2019

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Tzu An

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Archil, property manager on 5 Jun,2019
Dear Guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are glad if you have enjoyed your stay over all.

10/10 Excellent

Andrejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for little money.
Stay here already 3rd time. I like it... nice people that work there and stay there. Clean, simple, and easy to get to. The location is a bit far away from the center and old town but same time only 15 min walk.
Stayed 1 night in Mar 2019
Response from Archil, property manager on 23 Apr,2019
Dear Guest, thank you for your kind feedback - it has been our pleasure to host you in our hotel and we are glad that you have enjoyed it again and again :) Looking forward to seeing you next time!

6/10 Okay

Kjetil

Liked: Cleanliness, staff & service
Budget room
Ok hotel..you have separat bathroom.breakfest OK.
Stayed 1 night in Apr 2019
Response from Archil, property manager on 11 Apr,2019
Dear guest, thank you for your kind feedback - it has been our pleasure to host you in our hotel and we are glad if you had enjoy your stay over all.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant enough place to stay in Riga.
Staff was friendly, but they agreed to a daily wake-up at 7am which I never once received. They allowed me an early daily breakfast at 7:30am, but the breakfast was rather blah and didn't even include real juice (at least there was breakfast though). Perhaps they should not be blamed for arranging a taxi from a dodgy service which refused to provide a receipt. a
Response from Archil, property manager on 14 Apr,2018
Dear Brian, thank you for your kind feedback - it has been our pleasure to host you in our hotel! We are glad if you have enjoyed your stay over all and especially our friendly staff. We are sorry if you had some inconvenience while your stay but reception was waking you up every day as per your wish - a couple of times they didn't catch you in the room already. As per your wish we have arranged a taxi for you - not quiet clear what is "dodgy" - all taxis here are official and work with card terminals as well. You have mentioned it only on second day that you need a taxi which can issue checks, which we did arrange as well. Please note that breakfast which is served in the hotel is Continental and is included in your stay - thus, I don't think you should be too picky about it. Normally it is pretty enough for the good start of the day. Thanks again for your stay and for your feedback!

8/10 Good

david, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and super helpful staff
No complaints. Breakfast could be a bit better but otherwise all good
Stayed 2 nights in Jun 2017
Response from Archil on 9 Jul,2017
Dear David, thank you for your kind feedback - it has been my pleasure to host you at our hotel and we are glad that you have enjoyed your stay over all! Hope to see you again! Best regards, Archil, property manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Mosaic is a winner in a lovely part of Riga.
My second stay at the Mosaic and I would happily return in the future.
Stayed 1 night in Jun 2017
Response from Archil on 7 Jul,2017
Dear John, thank you for your kind feedback - we were glad to see you second time and we are glad that you have enjoyed your stay again! We are looking forward to see you any time in the future. Best regards, Archil, property manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bright, colourful bargain: highly recommended!
The Mosaic was easy to find from a nearby stop on the airport shuttle bus service. The staff spoke fluent English and were most helpful, making me aware of places to eat and visit in Riga that I hadn't spotted in my researches online. Design is bright, unconventional and fun, the layout has a feel a little more like a hostel than a hotel in some ways, but no complaints here. My room was spotlessly clean, quiet and I'd opted for a private shower & wc, which were fine. The hostel comparison is echoed by the minimal room facilities, i.e. no kettle etc, but the upstairs lounge is open throughout the day and night, so if you want tea/coffee you can get it there. Breakfast consist of cereals, pastries, juice and is self service. I realise some reviewers will carp at these things, but for the price offered and the location of the Mosaic, it is an absolute bargain. Sure, the ceiling lights in my room are of a harsh fluorescent nature, but rather than deduct stars for this, my view is simply switch them off and use the uplighter instead and, to anyone who would write adversely of the place for such a reason, why not enjoy the positive bargain that is the Mosaic instead? On the corner, almost next door, there's wonderful food to be had at the Flying Frog Cafe, along Elizabetes Iela, on the way to a marina & ferry terminal nearby, is a fine Azerbaijani place called Apseron and the locale is the art nouveau district, so all in all the Mosaic is a great place to stay and I will return!
Response from Archil on 16 Jun,2017
Dear John, thank you for your kind feedback - it has been my pleasure to host you in our hotel and we are glad that you have enjoyed your stay over all and especially our friendly staff, clean rooms and comfortable common areas. We always will be glad to see you again! With kind regards, Archil Gogokhiia Property Manager

8/10 Good

Maarja

Liked: Cleanliness, room comfort
Disliked: Staff & service
Clean hotel, quiet and noisy at the same time
Friendly staff and clean facilities. Unfortunately the double room only had one blanket and when we asked for one more, they didn't have anything to give us. It was very quiet and nice in terms of street-noise - there practically was none because it is situated snuggly inside a block of famous art nouveau houses. Unfortunately the construction of the hotel itself was such that you could hear almost everything happening in the other rooms. The walls seemed to be paper thin - even when others were moving their curtains or receiving a message on their phone, I could hear it perfectly, as if it was happening in my own room. So we didn't really feel like relaxing in the room or talking - essentially, there is not much privacy, so definitely NOT the place for a couple's retreat. The breakfast was basic (granola, corn flakes, milk, cookies, juice and pre-packaged croissants), but there is a sink and a microwave oven on hand as well. The location was perfect - right at the heart of the most beautiful area of the city with plenty of cafes and restaurants for all budgets and a big park nearby, we well as several great museums.
Response from General Manager on 12 Oct,2016
Dear guest, thank you for your kind feedback - it has been my pleasure to host you at our hotel and we are glad if you have enjoyed your stay over all. I am truly sorry that you have encountered some inconvenience during your stay, not as an excuse of course but kindly note that during your stay the hotel was fully booked and certainly there were some drawbacks due to that. Hope you had a lovely time in any case and see you next time! With kind regards, Archil Gogokhiia Hotel Manager

6/10 Okay

Hiroki

Liked: Cleanliness
not bad
The location of this hotel is a little bit far from the city centre, but it's walkable distance. There are no TV, air conditioner, toilet, shower in a room, but a room is good just to sleep.
Response from General Manager on 12 Aug,2016
Dear guest, Thank you for your kind feedback - it has been our pleasure to host you at our hotel. We truly hope that you have enjoyed your stay with us overall. And we appreciate all remarks and comments from our guests to make your future stay with us more comfortable. Thus to make it fair please kindly note that our hotel is located in the center - in famous historical area well known as Arn Nouveau district. From us it takes only 15 min. by walk to the Old Town. Besides, full description of the rooms with all amenities and fixtures is clearly given in the hotel profile so any guest can check all amenities while booking to avoid any unpleasant surprise while stay. More details can be found in each room type profile. In any case we truly hope you have had a great time in Riga and we will be always glad to host you again! Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, good location.
Had a good stay. The location was close to several attractions. But far from the old town. Breakfast was basic but not spectacular. Good value.
Response from Archil on 5 May,2016
Thank you for your kind feedback - we appreciate all remarks and comments from our guests to make your future stay with us more comfortable. We hope you have had a great time in Riga and we are looking forward to seeing you again! With kind regards, Archil Gogokhiia Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is nice but a bit far from the train station.Rooms are new but a bit small.
Response from Archil on 13 Apr,2016
Thank you for your kind feedback - it has been our pleasure to host you at our hotel and we are glad that you have enjoyed your stay with us! We are looking forward to seeing you again back in Riga! Kind regards, Archil Gogokhiia Hotel Manager

10/10 Excellent

Volga, Minsk

Liked: Cleanliness, staff & service, room comfort
Stay at Mosaic, December 2015
The hotel is very cosy, the staff was very friendly to give tipps for eating out and info about the city. The room has everything needed.
Response from Archil on 25 Jan,2016
Thank you very much for your kind feedback - it has been our pleasure to host you at our hotel. We are glad that you have enjoyed your stay and we hope you have had a great time in Riga over all. Looking forward to seeing you soon again!

10/10 Excellent

You Peng, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the Art Noveau buildlings. Walking distance to old town. Staff is very nice and helpful. :)
Response from Archil on 28 Jan,2016
Thank you very much for your kind feedback - it has been our pleasure to host you at our hotel. We are glad that you have enjoyed your stay and we hope you have had a great time in Riga over all. Looking forward to seeing you soon again!

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Read!
Really good choice. Excellent neighborhood. Very helpful staff. But keep in mind it is more like a hostel with double rooms and shared bathroom.
Response from Archil on 27 Aug,2015
Dear Stefan, thank you for your kind feedback. It has been our pleasure to host you at our hotel. We do appreciate all remarks and comments from our guests to improve our service daily. Thus to make clear let us point out that as per certain criteria in hospitality industry, by major international on-line booking systems we were determined as a Hotel with sharing bathrooms. In any case we truly hope you have had a great time in Riga and looking forward to seeing you again!

6/10 Okay

Chris, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
This is a hostel. It is not a hotel
First, the good. As of this writing, everything was brand new. The carpets had the new carpet smell. The walls were newly painted. The beds were new as well as the sheets and towels. However, this is a hostel. It is not a hotel. The room consists of a single king size bed and a desk. Nothing else. No tv, radio, sink, nothing. The bathroom is shared with 4 other rooms. Plus, the bathroom and common room with a tv and kitchen are in the same area. So, dress up to take a shower or use the toilet or brush your teeth. It is close to old town, about a 10 minute walk. That is about it. Lastly, it is not visible from the road. You have to enter an alley and it is back 50 yards.
Response from Reception on 29 Aug,2015
Dear Chris, thank you for your kind feedback - we do appreciate all remarks and comments from our guests to improve our service daily. So to make it fair let us point out that all our amenities like common room, shared bathrooms and room fixtures are clearly stated in the hotel description to avoid any surprise for our guests. Second, let us disagree with you - as per certain criteria accustomed in hospitality industry, by international on-line booking systems we were defined as a Hotel with sharing bathrooms. And third - the fact that the hotel is situated in the courtyard we consider as an advantage since our guests are not bothered by noise from the street. Anyway it has been our pleasure to host you at our hotel, we hope you have had a great time in Riga and looking forward to seeing you again!

10/10 Excellent

Aletta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Zimmer sind groß und praktisch eingerichtet. Alles ist sehr sauber, auch die Sanitäreinrichtungen. Das Frühstück besteht aus Toast, Kochschinken, Käsescheiben, Eiern, Butter, Marmelade, verschiedenen Ceralien, Joghurt, Saft, Kaffe und Tee und wird für 5 € pro Person angeboten. Die Mitarbeiter an der Rezeption sind freundlich und hilfsbereit. ich habe mich hier wohl gefühlt und komme wieder.
Stayed 3 nights in Apr 2024

8/10 Good

Aletta

Liked: Cleanliness, staff & service, amenities
Was mir gefallen hat: Sehr sauberes Hotel. Gute Matratze und weiche weiße Bettwäsche. Das Zimmer war groß. Praktische Küche mit Kühlschrank und Mikrowelle. Was ich nicht so toll fand: Bei der Buchung wusste ich nicht, dass die Toiletten und Duschen auf dem Flur sind. Das sollte offener kommuniziert werden.
Stayed 6 nights in Apr 2024

10/10 Excellent

Youssef

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

Dmitrij

Business traveller
Liked: Staff & service
Stand gar nicht in der Beschreibung das es nur einzelne Zimmern sind und WC mit Dusche in der Flur als Gemeinschafts zu nutzen sind.
Stayed 1 night in Aug 2023

4/10 Poor

Karolina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

karoline

Travelled with group
Liked: Staff & service
.
Stayed 3 nights in Apr 2023

8/10 Good

Marko

Stayed 3 nights in Oct 2022

6/10 Okay

Pertti

Travelled with family, Travelled with group
Liked: Cleanliness
Nukuttua kuitenkin tuli
Hintansa veroinen, eli ei kovin kaksinen. Parkkipaikka, jota mainostettiin ilmaiseksi, olisi pitänyt kuulemma varata etukäteen. Kulku parkkipaikalle ei onnistu turvallisesti edes tavallisella autolla, koska joku älypää on tehnyt portinsuulle kynnyksen, johon ainakin perusToyotan pohja kolahti todella ikävästi. Vierailun "kruunasi" lämpimän veden käyttökatko ja uuden työntekijän perehdyttäminen diktaattorin ottein. Ei tapahdu kuten Suomesssa. Jalakanat oli jotain vesitiiviitä muovipusseja
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kleines Hotel
Dieses sehr kleine, auf einem (wenig gepflegten) Hinterhof befindliche Hotel ist über eine unscheinbare Tunneleinfahrt eines Hauses zu erreichen. Nur ein kleines Schild an der Tunneleinfahrt weist auf das Hotel hin. Das Personal ist sehr freundlich und hilfsbereit. Parkplätze sind nur sehr wenige vorhanden. Auch hier ist das Personal sehr entgegenkommend und kann bei einem frühen Check Out (bis 08.30 Uhr) auch Parkplätze einer benachbarten Firma anbieten. Motorräder dürfen nach Angaben des Personals außerhalb des Hofes ganz offiziell auch auf dem Gehweg an den Hauswänden abgestellt werden. Durch die Lage mitten im Botschaftsviertel soll es sehr sicher sein. Die Altstadt ist in wenigen Gehminuten zu erreichen. Eine nette Bar ist direkt um die Ecke. Die Zimmer sind sauber und einfach eingerichtet. Für einen kurzen Aufenthalt oder Zwischenstopp sehr zu empfehlen.
Stayed 2 nights in Jul 2022

10/10 Excellent

Panu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
llättvän hyvä
Aika yllättävä. Täysin mukava, siisti ja hiljainen hotelli, vailla turhia palveluja ja hyvä sijainti.
Stayed 2 nights in Jul 2020
Response from Archil G., manager on 4 Aug,2020
Dear guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are looking forward to seeing you again with us :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Archil G., manager on 4 Aug,2020
Dear guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are looking forward to seeing you again with us :)

6/10 Okay

Kent

Stayed 3 nights in Apr 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and practical hotel
Nice hotel , with serviceminded staff. The room was quite big and practical.WiFi with high quality.Very tasty food at their restaurant!
Stayed 2 nights in Nov 2019
Response from Archil G., manager on 19 Dec,2019
Dear guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are glad if you have enjoyed your stay. Looking forward to seeing you again with us!

10/10 Excellent

jiaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed is a little small. Others pretty good
Stayed 1 night in Sep 2019
Response from Archil G., manager on 20 Sept,2019
Dear guest, thank you for your kind feedback - it has been our pleasure to host you in our hotel! We will be glad to see you again with us.

8/10 Good

Marco

Liked: Cleanliness, room comfort
Good value for Money
Good value for Money
Stayed 1 night in Aug 2019
Response from Archil G., manager on 20 Sept,2019
Dear Marco, thank you for your kind feedback - it has been our pleasure to host you in our hotel! We will be glad to see you again with us.

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Archil G., manager on 20 Sept,2019
Dear guest, thank you for your kind feedback - it has been our pleasure to host you in our hotel! We will be glad to see you again with us.

8/10 Good

Tommy

Liked: Staff & service, property conditions & facilities, room comfort
Bra och enkelt
Hotellet var bra och i centrala delarna staden. Jag valde hotellet för prisets skull därmed fick jag kvalitet efter det. När jag checkade in var det bra service och fick hjälp med det jag behövde. Rummet var fint och det såg ut som rummet var ganska nya. Hade ingen dusch eller egen toalett, utan fick dela det med andra. Var ändå smidigt. Detta var inget jag fråga om, men man städade inte rummet eller tömde papperskorgar de fyra nätter jag bodde där. Funkar fint för mig, men andra kanske vill ha det på annat. Sängarna var sköna att sova i. Ljudisolerat ut, men det hördes mycket väl då andra gäster gick i korridorerna. Bra wi-fi Fruktosen var mycket Spartansk. Macka med ost och skinka. Var helt ok, hade inte förväntat mig något annat då jag kom dit.
Stayed 4 nights in Jul 2019
Response from Archil G., manager on 20 Sept,2019
Dear guest, thank you for your kind feedback - it has been our pleasure to host you in our hotel! We will be glad to see you again with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Archil, property manager on 11 Jun,2019
Dear guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are glad if you have enjoyed your stay over all.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervoragende Lage im Zentrum des Jugendstilviertels. Die Ausstattung ist minimalistisch, das Frühstück sehr "basic", eher ein Hostel als ein Hotel. Sehr freundliches und hilfsbereites Personal. Perfekt für den, der diese Kombination mag.
Stayed 4 nights in May 2019
Response from Archil, property manager on 11 Jun,2019
Dear guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are glad if you have enjoyed your stay over all.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so
Not too clean.
Stayed 1 night in Jun 2019
Response from Archil, property manager on 11 Jun,2019
Dear guest - thank you for your kind feedback! It has been our pleasure to host you in our hotel and we are glad if you have enjoyed your stay over all. We are sorry if you felt some discomfort and though it is not quiet clear for us what exactly was not clean but let us assure you that all our common areas are being cleaned and checked regularly - including kitchen and bathrooms. Rooms are checked and made up every three days. Hope you had a pleasant stay in any case and we will be glad to see you again!