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Reviews of Home2 Suites by Hilton Corona

3 out of 5
Home2 Suites by Hilton Corona
4556 TEMESCAL CANYON ROAD, Corona, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 297 out of 402 reviews" "
Rating 8 - Good. 61 out of 402 reviews" "
Rating 6 - Okay. 15 out of 402 reviews" "
Rating 4 - Poor. 15 out of 402 reviews" "
Rating 2 - Terrible. 14 out of 402 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is big and well equipped
Stayed 1 night in May 2024

8/10 Good

diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 1 night. The location is literally next to an outdoor mall and Trader Joe’s. The hotel was clean and nice. The only thing that was a bother was the room next to us. I had to call twice regarding loud yelling. It sounded like there were more than 4 people next door having an after party. It was right before 2am they finally settled down. Right after I called the front desk and spoke to a “Mike,” I heard a woman from that room say “quiet down, Mike’s calling.”
Stayed 1 night in May 2024

10/10 Excellent

ANDREA, Sylmar

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Home2Suites is by Dos Lagos Shopping center. It’s a good location and around restaurants. I have an EV car and they also have a charging station which is a plus for us! The hotel is clean and staff are also very nice!
Stayed 1 night in May 2024

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. We had teenagers running up and down our floor and the breakfast ran out of some of the food but otherwise good.
Stayed 1 night in May 2024
Response from Michelle E. on 14 May,2024
Thank you for taking the time to let us know about your stay. I am truly sorry that we fell short on breakfast. We appreciate your feedback as it allows us to improve our overall service. We hope that you can give us a second chance and visit us again on your next trip to Corona, CA.

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Michelle E. on 14 May,2024
Thank you for taking the time to let us know about your stay. We truly appreciate your feedback and we are elated to see that you had a 5/5 experience with us. We look forward to seeing you again soon!

10/10 Excellent

Mark, Menifee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff ever ! Felica and Denise were the best ever ! Please give them a raise !Knowledgeable, kind, courteous, etc.. all the staff is great , those two are the ones we spoke with the most ... Mark and Debbi
Stayed 1 night in Apr 2024
Response from Michelle E. on 2 May,2024
Thank you for taking the time to let us know about your stay. We are elated to hear that Felicia and Denise made your stay enjoyable. I will be sure to acknowledge them for their exceptional service. We truly appreciate your feedback and we look forward to see you again soon!

4/10 Poor

kayla

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Everything was nice until we got in bed after a long day of traveling to find the bedding was nit washed. It reaked of body odor. We instantly got out and called the front desk. We were brought new bedding and i had to make the bed up. We got a verbal apology once. I dont like to make a scene or basically demand an appropriate apology so i didnt speak on it but i will not be staying there again.
Stayed 2 nights in Apr 2024
Response from Michelle E. on 2 May,2024
Thank you for taking the time to let us know about your stay. I would like to personally apologize for the issue you experienced with your stay. This is unacceptable and it has been addressed with the staff. We hope that you can give us a second chance in the near future and I am truly sorry that we fell short during this past stay. Thank you for your feedback.

10/10 Excellent

Galyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe
Stayed 2 nights in Apr 2024
Response from Michelle E. on 2 May,2024
Thank you for taking the time to fill out the survey. We are elated to see that you had a 5/5 experience with us. We truly appreciate your feedback and we hope to see you again soon!

4/10 Poor

Kurt, Murrieta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
After no sleep the first night, staff finally did something about the loud music from room next door. So then they decided to start cooking and the entire floor stunk really bad. Not an enjoyable stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Isabel, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
nice gym, service and trader joe’s next door.
Stayed 1 night in Apr 2024

10/10 Excellent

Mohanad

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Apr 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 4 nights in Apr 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Mar 2024

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was super clean and close to shopping and activities. The views of the mountains were beautiful
Stayed 2 nights in Mar 2024

10/10 Excellent

Graciette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Bryen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean. Had all I needed to make my stay a restful one
Stayed 2 nights in Mar 2024

10/10 Excellent

Alonzo

Stayed 2 nights in Mar 2024

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is superior!
Stayed 5 nights in Dec 2023
Response from Michelle on 21 Mar,2024
Hello Janis, Thank you for your taking the time to let us know about your experience. We are elated to see that you had a great experience and that the staff was able to go above and beyond for you. We hope to see you again soon!

2/10 Terrible

Chris

Stayed 1 night in Mar 2024

10/10 Excellent

Aurelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. I love this place.
Stayed 2 nights in Mar 2024
Response from Michelle on 21 Mar,2024
Hello Aurelio, Thank you for taking the time to fill out this survey. It truly means a lot to us to hear that you enjoyed your overall stay at our hotel. We hope to be your preferred choice the next time you are in town. We look forward to seeing you again!

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay! The staff is super friendly!
Stayed 1 night in Mar 2024
Response from Michelle on 21 Mar,2024
Hello Angeline, Thank you for taking the time to fill out this survey. We appreciate your positive feedback. Making you happy, makes us happy so we are elated to see that you had a great experience. We look forward to seeing you again soon!

10/10 Excellent

Prisciliano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place Nice clean
Stayed 1 night in Mar 2024
Response from Michelle on 21 Mar,2024
Hello Adriel,Thank you so much for taking the time to let us know about your experience with us. We are elated to hear that we exceeded your expectations. We look forward to seeing you again soon!

8/10 Good

Lakyshia

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Michelle on 21 Mar,2024
Hello Lakyshia, Thank you for taking the time to let us know how your stay was. Please feel free to provide us with more information on what we could have done better. We always strive for every guest to have a 5 out of 5 stay experience. We look forward to hearing back from you and we hope to see you again soon!

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient. Great value.
Stayed 1 night in Dec 2023
Response from Brianna on 3 Mar,2024
We are delighted you chose us to be your home away from home! Thank you so much for being our guest. We cannot wait to welcome you back again.

10/10 Excellent

Hal Dexter, Crowley

Liked: Cleanliness, staff & service
Stayed 9 nights in Feb 2024
Response from Michelle on 21 Mar,2024
Hello Hal Dexter, Thank you for taking the time to let us know about your stay with us. We are happy to see that you had a great experience at our hotel! We loved having you as our guest and we hope to see you again soon!

10/10 Excellent

Jasmine

Stayed 2 nights in Feb 2024
Response from Michelle on 21 Mar,2024
Hello Jasmine, Thank you so much for the great review. We truly appreciate you for taking the time to let us know how we are doing. We loved having you as a guest and we hope to see you again soon!

6/10 Okay

Ehren

Stayed 3 nights in Feb 2024
Response from Michelle on 21 Mar,2024
Hello Ehren, Thank you for taking the time to tell us about your experience. Please feel free to let me know if there was anything we could have done better. We always strive for every guest to have a 5 out of 5 experience at our hotel. We hope to hear from you soon. We appreciate any feedback that you can provide.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Feb 2024
Response from Brianna on 3 Mar,2024
We are delighted you chose us to be your home away from home! Thank you so much for being our guest. We cannot wait to welcome you back again.

8/10 Good

Rossana, San Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked through Expedia and we didn’t get the double queens like I booked. I don’t know what happened there. I was a little disappointed about that but other than that the hotel was very clean. It’s also dog friendly and close to many shops and restaurants. We would book again and hoped this time we would get double beds.
Stayed 1 night in Feb 2024
Response from Brianna on 3 Mar,2024
Hello Rossana- Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for not receiving the double queens. However, I am pleased to hear the hotel was clean and overall you had a positive experience. We hope to welcome you back again!

4/10 Poor

Karina

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Brianna on 3 Mar,2024
We are so sorry to hear of your lesser experience. You should always expect great service and hospitality from everyone at our hotel, and we regret missing this mark. We take your concerns seriously and assure you that this is being looked into. If you would like to discuss your feedback further, please reach out to our support team directly at the hotel.

10/10 Excellent

Javier, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in a great location. The lobby and rooms smelled great. Everything was super clean and the staff were fantastic.
Stayed 1 night in Feb 2024
Response from Brianna on 3 Mar,2024
We are delighted you chose us to be your home away from home! Thank you so much for being our guest! We cannot wait to welcome you back again.

8/10 Good

Muhammad, Yuma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Anson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Thom, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and staff was friendly. Bed was not comfortable. Neighbors partying in room next to us at 3am. No towels, which we realized after prepped for showers and bed. Had to redress and find housekeeping to get towels. Location close to stores and restaurants. Decent, but not sure I would stay again.
Stayed 2 nights in Feb 2024
Response from Brianna on 3 Mar,2024
Dear Thom, thank you so much for taking the time to share your constructive feedback! We look forward to sharing this information with our team as an opportunity to improve on future experiences. We hope to be able to better serve you next time you are in Corona!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way.
Stayed 2 nights in Jan 2024

4/10 Poor

Brian

Travelled with partner
Disliked: Staff & service
Asked for the room to be cleaned. Called the front desk to confirm. They stated that it would be cleaned. Came back later and the room was not cleaned as promised. Spoke to the Asst. General Manager and he stated they only clean rooms for stays longer then 4 days. He could not explain why I was told differently. Very Poor Customer Service
Stayed 2 nights in Jan 2024
Response from Brianna on 3 Mar,2024
We are so sorry to hear of your lesser experience. You should always expect great service and hospitality from everyone at our hotel, and we regret missing this mark. We take your concerns seriously and assure you that this is being looked into. If you would like to discuss your feedback further, please reach out to our support team directly at the hotel.

10/10 Excellent

Israel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a beautiful view of Corona town
Stayed 2 nights in Jan 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring your own pillow
Stayed 2 nights in Jan 2024

2/10 Terrible

Lauren

There were kids above our room jumping on the bed from 12-2am and then again at 6am through the whole morning. The staff did nothing and when I complained to the manager he claimed there was nothing he could do for me. I would like a refund or discounted rate for this room. It was truly awful. I am never staying here again.
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah, Huntington Beach

Upon arrival, I was greeted by a super friendly staff. The hotel was clean, and the room was amazing! I highly recommend this hotel, and will definitely stay there again.
Stayed 2 nights in Jan 2024

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2024

10/10 Excellent

Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels. Your team is awesome!!!! Only 1 recommendation. There is no linen blankets for the sofa bed. Maybe keep them in the closet wrapped in plastic 👍
Stayed 1 night in Dec 2023

8/10 Good

andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern room at an economical price, great location
The manager Dennis was friendly and accommodating. The room and facilities were modern, bright and clean. I wish the bathroom was sealed with a regular door instead of sliding for more noise proofing. Also the other doors banging loudly on the floor could be heard from inside the room. Breakfast was generous and delicious.
Stayed 1 night in Dec 2023

10/10 Excellent

Rohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2023

8/10 Good

Archie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Guifen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience, nice and clean facilities. Hope will provide more varieties of breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED THIS HOTEL. VERY CLEAN AND THE BATHROOMS ARE LARGE WITH LARGE SHAMPOO/CONDITIONOR AND BADY WASH, LOTION ECT. I RENTED A 1BED THAT WAS LARGE WITH A KITCHEN FOR A LOW RATE. EVERYTHING WAS WONDERFUL. BREAKFAST WAS THE BEST. I WOULD COME BACK AGAIN AND AGAIN.
Stayed 1 night in Dec 2023