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Reviews of Le Petit Marin Boutique Hotel

3.5 out of 5
Le Petit Marin Boutique Hotel
Graaf Florisstraat 70, Rotterdam

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 67 reviews" "
Rating 8 - Good. 20 out of 67 reviews" "
Rating 6 - Okay. 7 out of 67 reviews" "
Rating 4 - Poor. 5 out of 67 reviews" "
Rating 2 - Terrible. 5 out of 67 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely suite. Staff were helpful. We arrived early and were able to leave our bags while we explored the area. Our bags were in our room when we arrived.
Stayed 5 nights in Apr 2024

6/10 Okay

Terry

Travelled with partner
Be warned we had to lay out a €100 deposit on the room, that wasn’t on any of the pages on their site or Expedia. Not the end of the world of course but would of been better to have known that in advance and for the hotelier to be up front about these things. Overall a decent, albeit slightly creaky and noisy building when anyone left their room or walked through the tiny corridor to their own room, but again not bad, would return
Stayed 1 night in Apr 2024

6/10 Okay

Brad

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The representative admitted that they sometimes just delete incoming emails without reading them. I had emailed the hotel twice before arriving without a reply. It took 2 requests over 2 days to fix the drainage of our shower so that we could take more than a 4 minute shower without it overflowing into the bathroom. Our room ( 418 ) was comfortable and had a nice view, but only 4 hangars and no other "amenities". It was in a good location for our needs and easy to walk to from Rotterdam Centraal or a tram stop.
Stayed 3 nights in Feb 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Nice hotel
Nice looking place, room was nicely decorated, but terrible cold on the first floor, I could not go to the shower because the floor was freezing cold
Stayed 1 night in Dec 2023

8/10 Good

Ms C

Liked: Cleanliness, staff & service, room comfort
Nice hotel but small room
Good experience but I had better! Very small room! Location: Good, at 10’ walking from Centraal Station. Check in: Good, quick. Additional tourist tax had to be paid, I didn’t know that. Check out: Very good, quick. Room: A nicely decorated room, all in black but small, very small! I had a room on the top floor, under the roof, being 5’9’’ I touched the low ceiling constantly, with my head. Small work space where also kettle & coffee machine stands, my laptop just fitted. Just! No place to put your clothes away, just a hanger, no place to put your suitcase. No bar/fridge. Nice bed and bed linnen. TV has Netflix & Videoland but you need to sign in with your own account. For foreigners that doesn’t work. Bathroom: Nice! Good shower and enough clean towels. It was raining, umbrella was not available.
Stayed 2 nights in Oct 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Marin Hotels
Stayed at both the main hotel and Le Petit a few times now and it’s always the same great service. Really nice rooms and friendly staff, very consistent in delivering a very comfortable stay
Stayed 4 nights in Oct 2023

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for getting to Rotterdam Central station for train, tram and bus routes.
Stayed 6 nights in Aug 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Romeo Jr, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and pleasant to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Nephtali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

6/10 Okay

Keng Pheng

Disliked: Staff & service, property conditions & facilities
The location is good. I do not know if I will return to this property as the air conditioning did not work for at least 10 days ( I stayed for 14 days). Bizarre air conditioning where I had to WhatsApp the reception every time I wanted to switch on or off.
Stayed 15 nights in May 2023

4/10 Poor

catherine, san luis obispo

Disliked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Ervin

Stayed 2 nights in Oct 2022

10/10 Excellent

pankaj

Travelled with partner
Liked: Cleanliness, staff & service
Decor was very nice though very dark. Excellent shower. Room size is small and may be a problem with lots of luggage. Excellent service and friendly front desk. Free cappuccino.
Stayed 2 nights in Sep 2022
Response from Marketing on 8 Sept,2022
Dear Pakaj,Thank you for your 5 star review! We are very happy to read you had a good stay with us. All the best from our team.

8/10 Good

Oliver

Stayed 1 night in Aug 2022
Response from Marketing on 24 Aug,2022
Thank you, Oliver, for your positive review! We hope you had a good stay with us!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Average - Lots more improvement needed
The hotel rooms are very very very tiny so I do not recommend it for people that aim to arrive with lotsa luggage. The lights in the room are always dimmed and you can’t control them, to a point where it gets very stress to find things in your luggage. I understand the aim to create an ambiance but lets be honest, it is not relaxing to try and find stuff from your luggage in a 5m2 room, with dark colours and has got dimmed lights. I must say I think the staff can be a bit more cheered up, often we felt like we were staying there for free or sth. Ofc there were one or two staff members that understood what positivity actually meant but for the rest I must stay, there is some serious training that needs to be done. We also had some problems with the heating/cooling in our room, not designed for guests to control I guess but we got over that at some point. We did not have a good experience here and I would not recommend. I was going to arrange/suggest this hotel for our clients that frequently fly to Rotterdam, but I will definitely not do that now. To be fair I will talk about the good sides too. Good sides: Good location, shampoo etc smells really good, clean rooms, availability to drop luggage before check in time
Stayed 7 nights in Oct 2021
Response from Front Office Manager on 18 Oct,2021
Dear Guest, Thank you for your honest feedback! It is sad to hear that we did not meet your expectations you had from us. My apologies for all the inconvenience you had experienced, sadly I am not able to have a look at your past reservation to take correct measures. Perhaps you are willing to contact us directly on info@lemarinhotels.com so we can receive your feedback in person. It is feedback such as yours that gives us a chance to improve ourselves to prevent this from happening again, since we just opened our doors a few months ago. Nevertheless, I do understand that this cannot change your recent experience. Hopefully we do receive your email! Best regards, Jay Dipotaroeno Front Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Nice hotel near the tram station. City centre is just some 15 mins walk. Unfortunately, no room service.
Stayed 3 nights in Aug 2021
Response from Le Marin Hotels on 21 Aug,2021
Dear Sir/Madam, We kindly thank you for your nice feedback. We are sorry for the fact that you need to pick up your order at the other hotel yourselves. We will keep this feedback into consideration to improve our property. We thank you once again for staying with us and would love to have you back as our guest. Kindest regards, Luuk Olsthoorn | Team Le Marin Hotels

2/10 Terrible

Angelbert

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel life
The Internet has not worked in weeks, I’ve spent thousands of dollars here and they will not fix the Internet or even give me a discount on the room.
Stayed 1 night in May 2021
Response from Marc on 24 May,2021
Dear Angelbert, We are very sorry to read your review. Since your reservation was no-show in our hotels we would be pleased if you could contact us at your earliest conveniences so we can solve this matter. Warm regards, Marc van den Broek General Manager | Le Marin Hotels

10/10 Excellent

Sylvie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons bien aimé le design de la chambre, jolie façade, la jeune femme a l’accueil extrêmement agréable, je recommande.
Stayed 1 night in Apr 2024

8/10 Good

Lothar

Liked: Cleanliness, staff & service, property conditions & facilities
Stadthotel ohne Luxus,praktisch in Bahnhofsnähe
Stayed 2 nights in Apr 2024

2/10 Terrible

Diana

Travelled with family
Disliked: Staff & service
Horrible waiter
Stayed 1 night in Mar 2024

8/10 Good

Jeroen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Net hotel, schone kamer, vriendelijk personeel. Een aanrader.
Stayed 1 night in Mar 2024

10/10 Excellent

Nathalie, Le pecq

Travelled with family
Liked: Amenities
Décor noir et doré un peu sombre pour moi même si très assorti
Stayed 2 nights in Feb 2024

10/10 Excellent

Nora

Stayed 4 nights in Jan 2024

8/10 Good

Dilan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Christelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était à côté c’était super
Stayed 4 nights in Jan 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amel

Stayed 4 nights in Dec 2023

10/10 Excellent

Vivien

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

JEONG HO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Geert, Amstelveen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Shanalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooit hotel alleen wel gehorig wel te doen verder. Iets kleiner dan dat het lijkt op foto's wel erg mooi!
Stayed 1 night in Oct 2023

10/10 Excellent

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

4/10 Poor

A.J.

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ik vomd de accomodatie leuk en was super mooi en chic. Maar nummer 018 was gelijk in de lobbie en was te roemorig bij de balie, waardoor het moeilijk was om te slapen.. door de herrie werd ik elke keer wakker. Er werd geen rekening gehouden dat er andere mensen daar zijn. Ik zou het in ieder geval niet aanraden om bij die kamers beneden te logeren.
Stayed 1 night in Jul 2023

10/10 Excellent

Stephanie

Stayed 4 nights in May 2023

2/10 Terrible

Alina

Stayed 1 night in May 2023

8/10 Good

Harma

Liked: Cleanliness, staff & service, property conditions & facilities
Het is een prima hotel, maar bij het inchecken spraken ze Engels en niet iedereen spreekt Engels. Jammer dat het hotel in een wijk is geplaatst. Optie: Privé pakeerplaatsen is wel handig.
Stayed 1 night in Jan 2023

2/10 Terrible

Önder

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Das Zimmer war durchgehend eiskalt, es gab keinen Föhn, keine gescheiten Spiegel und Lichter, keine Minibar, Parken sehr teuer und schwer zu finden, direkt daneben ist eine Grundschule und dementsprechend Lärm, Kaution von 100€ welche man nur mit Kreditkarte zahlen konnte und auch nicht bar zurück bekommt
Stayed 2 nights in Aug 2022
Response from Marketing on 1 Sept,2022
Dear Önder,Thank you for reviewing our hotel. We are sorry to read your experience in our hotel. Please note that we do our upmost best to give you the best experience in Rotterdam. We will evaluate your review to optimise our service towards our future guests.We wish you all the best,Team Le Marin Hotels

10/10 Excellent

Nils

Stayed 2 nights in Aug 2022

8/10 Good

Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Marketing on 24 Aug,2022
Thank you, Zeynep, for your kind review. Hope to see you again in the future!Best wishes,Team Le Marin Hotels

4/10 Poor

Panagiotis

Business traveller
Disliked: Property conditions & facilities, room comfort
Very disappointing
We arrived earlier than the checkin time. The receptionist greeted us at the door (not even allow us to enter the facilities) and since the rooms were not ready she refused to store somewhere our luggage (although in the comments we saw this was the case). When we went again on time (15:00), my room was still not ready and i waited in the room of my colleague to be informed by mail when it would be ready. I went to my room to check the cleaning status by myself (15:30) and the cleaning lady told me it was ready. The mail arrived at 16:30, 1h after the cleaning was finished and 1.5h after the official checkin time. The rooms are tiny small, nothing like what they look in the photos, the heating system hard to control and in dutch, the cleaning was not the best, since under the bed there was a lot of dust and in the bathroom there were footprints from shoes. Also the decoration is in black and grey colours without a lot of lights, which made it hard to find something in your suitcase if you didn't put the luggage under the lamp.
Stayed 4 nights in Jun 2022
Response from Le Petit Marin Boutique Hotel on 28 Jul,2022
Dear Panagiotis, Thank you for your review. We always appreciate sincere feedback about our rooms. We regret to read your experience in our boutique hotel. Our official check in time is indeed 15:00 hrs and your room should have been ready. The feedback about the dust and footprints in the bathroom have been sent to our house keeping department. Again, our apologises for your experience in our hotel.

8/10 Good

Elona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe hôtel , mais prévoyez la caution
Superbe hôtel ! La salle de bain est fantastique . Cependant une caution d’un montant assez importante nous as été demandé à notre arrivée , cela n’étais pas stipulé. Et elle as mis une bonne semaine avant d’être restituée .
Stayed 3 nights in Apr 2022

8/10 Good

Pieke

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie ruime kamer.
Stayed 1 night in May 2022

10/10 Excellent

Nahiomis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2022

10/10 Excellent

ROVSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

2/10 Terrible

Mireille

Disliked: Staff & service
Stayed 1 night in Feb 2022

8/10 Good

Polina

Liked: Property conditions & facilities, room comfort
check-in was a bit weird as when reserving through platforms does mot provide a code you need to check-in, so it took a long time. the floor of the shower was a bit dirty. otherwise the bed was very comfortable, all the utilities worked well.
Stayed 2 nights in Oct 2021
Response from Le Marin Hotels on 24 Oct,2021
Dear Polina, Thank you very much for taking the time to leave us with a nice review. Your feedback about the confusing check in is always welcome. We take it with us to improve this procedure in the near future. Also the fact that the shower floor was not completely clean, we apologise for. This is not the standard we would like to show. We hope to have you back one day in the all improved Le Marin Hotels. Kind regards, Luuk Olsthoorn | Team Le Marin Hotels