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Reviews of Woodland Grange

4 out of 5
Woodland Grange
Old Milverton Lane, Royal Leamington Spa, England

Reviews

8.4

Very good

Rating 10 - Excellent. 293 out of 663 reviews" "
Rating 8 - Good. 253 out of 663 reviews" "
Rating 6 - Okay. 74 out of 663 reviews" "
Rating 4 - Poor. 21 out of 663 reviews" "
Rating 2 - Terrible. 22 out of 663 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Very good stay for team
Stayed 1 night in Apr 2024
Response from Oliver Wortley, General Manager on 16 Apr,2024
Dear Deborah,Thank you for taking the time to share your valued feedback and I am delighted that you had a pleasant experience. I hope the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best wishes

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Oliver Wortley, General Manager on 4 Apr,2024
Dear Trevor,Thank you for taking the time to share your valued and positive feedback regarding your recent stay at Woodland Grange. I hope the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

8/10 Good

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and great breakfast
Stayed 1 night in Feb 2024
Response from Oliver Wortley, General Manager on 4 Apr,2024
Dear Tina,Thank you for taking the time to share your thoughts regarding your recent experience at Woodland Grange, I am pleased to learn that you had an enjoyable stay, particularly enjoying the customer service and breakfast. I hope the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Xxx
Stayed 2 nights in Mar 2024
Response from Oliver Wortley, General Manager on 4 Apr,2024
Dear Miriam,Thank you so much for taking your valued time to share your superb feedback. I delighted that you had such a positive experience at Woodland Grange and I hope you will visit Make Venues again in the near future.Best regards

6/10 Okay

Jannette

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Needs a good deep clean in areas
Stayed 1 night in Feb 2024
Response from Oliver Wortley, General Manager on 19 Feb,2024
Dear Jannette,Thank you for taking the time to share your valued feedback, I am very sorry and disappointed that we have not met your expectations on this occasion and there is no excuse for poor cleanliness standards and I will be sure to address this with the relevant departments. Best regards

10/10 Excellent

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wow didn’t think hotels existed in this country like this what was great parking reception room breakfast 07:00 and ample seating around with free coffee & teas as well as a selection of sweets with out a doubt this hotel will be my first choice when in the area.
Stayed 1 night in Feb 2024
Response from Oliver Wortley, General Manager on 16 Feb,2024
Dear Paul,Thank you so much for taking the time to share your superb feedback, I am delighted that you had such a positive experience at Woodland Grange, enjoying the facilities and breakfast offering. I hope the team and I will have the pleasure of hosting you again. Thank you for choosing Make Venues.Best wishes

10/10 Excellent

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me and my friends it was chosen for the location initially, subsequently the room was ideal and clean, the service friendly and complete enabling us an enjoyable overnight . We will be returning .... malcolm rigby
Stayed 1 night in Jan 2024
Response from Oliver Wortley, General Manager on 6 Feb,2024
Dear Malcolm,Thank you for taking the time to to share your valued feedback, I am delighted to learn that you had such a pleasant experience at Woodland Grange and it is particularly pleasing to learn that the team had such a positive impact on your stay. I hope we will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

6/10 Okay

Matthew, CHELTENHAM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are great, friendly and accommodating. Hotel is just a bit dated and showing its age. Heating was stuck on, unable to control it at all. Room was clean and well serviced. Good range of food at breakfast, nothing exceptional about it. Nothing bad in general, just nothing good/great about it either.
Stayed 2 nights in Jan 2024
Response from Oliver Wortley, General Manager on 29 Jan,2024
Dear Matthew,Thank you for taking the time to share your valued feedback. I am pleased that you enjoyed the breakfast offering and customer service, however I am sincerely sorry if you had an uncomfortable night due to the heating issues. If you wish to discuss your feedback further please do not hesitate to contact me directly at the venue. Thank you for choosing Make Venues.Best regards

6/10 Okay

Stuart

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Oliver Wortley, General Manager on 30 Jan,2024
Dear Stuart,Thank you for taking the time to share your feedback, I am sorry that we have not your expectations on this occasion and I would welcome the opportunity to discuss your experience in further detail. So please contact me directly at the Venue so we may discuss. I look forward to hearing from you.Best regards

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good hotel
Lovely hotel overall with good parking. A lot of traffic noise and noise from air conditioning systems in room 106 which kept me awake. Staff and resturant were great. A good base for business trips around the Birmingham/Warwick area and close to the M40.
Stayed 1 night in Jan 2024
Response from Oliver Wortley, General Manager on 30 Jan,2024
Dear guest,Thank you for taking the time to share your valued feedback regarding your recent experience. However, please accept my sincere apology if you had a disturbed night due to the noise. I hope we will have the pleasure of hosting you again in the near future, if so please inform reception on check-in and we can allocate you a quiet room.Best regards

4/10 Poor

David

Stayed 1 night in Jan 2024
Response from Oliver Wortley, General Manager on 29 Jan,2024
Dear David,I am extremely sorry and disappointed if we have not met your expectations on this occasion and I would welcome the opportunity to discuss your experience in further detail with you. So please contact me directly at the venue.Best regards

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great value for money.
Stayed 1 night in Dec 2023
Response from Oliver Wortley, General Manager on 12 Dec,2023
Dear David,Thank you for taking the time to share your valued and superb feedback regarding your recent stay at Woodland Grange. I am delighted that you had such a pleasant experience and found the experience great value for money. Thank you for choosing Make Venues.Best wishes

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had to move rooms because the sliding door wouldn't shut and there was no heating! Second room was good but not as big. Breakfast was very good.
Stayed 1 night in Dec 2023
Response from Oliver Wortley, General Manager on 12 Dec,2023
Dear Simon,Thank you for taking the time to share your valued feedback, I am very sorry and disappointed to learn about the maintenance issues you experienced during your stay. However I am pleased that enjoyed the breakfast offering. If you wish to discuss your experience in further detail, please do not hesitate to contact directly at the venue.Best regards

10/10 Excellent

mark anthony

Stayed 1 night in Nov 2023
Response from Oliver Wortley, General Manager on 19 Dec,2023
Dear Mark,Thank you for taking the time to share your valued and excellent feedback. I am delighted to learn that you had such a positive experience and I sincerely hope that the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best wishes

4/10 Poor

Joann

Disliked: Cleanliness
I was assigned to a room without curtains. Weather is around 3 degrees in the evenings , for two nights stay, 1st night the heater is not working. When I called the room service, I was told that the engineer does not work on Sunday. It does not occur to the hotel staff that they should at least offer to change the room. Payment is requested upfront, I can’t checkout and move to another hotel.
Stayed 2 nights in Nov 2023
Response from Oliver Wortley, General Manager on 28 Nov,2023
Dear Joann,I am extremely sorry and disappointed that we have not met your expectations on this occasion and I would welcome the opportunity to discuss your experience in further detail. Please contact me directly at the venue, i hope to hear from you shortly.Best regards

4/10 Poor

Lucy

Stayed 1 night in Nov 2023
Response from Oliver Wortley, General Manager on 19 Dec,2023
Dear Lucy,Thank you for your valued feedback, I am sincerely very sorry and disappointed to learn that we have not met your expectations on this occasion and I would welcome the opportunity to discuss your experience in further detail. Please contact me directly at the Venue, I hope to hear from you shortly.Best regards

10/10 Excellent

Samantha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Oliver Wortley, General Manager on 21 Nov,2023
Dear Samantha,A perfect score, thank you so much for taking your valued time to share your fantastic review. I am delighted that you had such a positive experience at Woodland grange and the team and I sincerely hope that we will have the pleasure of hosting you again the next time you are in Leamington Spa. Thank you for choosing Make Venues.Best regards

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treated like naughty school children!
Most of the staff were excellent. Unfortunately a few of our party were told off by the chef who was serving the food. (For misdemeanours such as thinking the butternut squash was a veg accompanying a main course - when it was actually the vegetarian main course; and wanting a larger serving of something than was allowed - apparently it was ‘against the Rules’ we were told! etc etc) The older receptionist was quite officious and seemed to lack patience with people. People wanting to watch sports on the tv in the bar didn’t appear to be allowed their own use of the control for it!
Stayed 2 nights in Nov 2023
Response from Oliver Wortley, General Manager on 13 Nov,2023
Dear Guest,Thank you for taking your valued time to share your feedback. I am pleased to learn that you enjoyed the majority of your stay, however I am sorry that you did not feel fully appreciated by the team and I will be sure to address this, as customer service and guest experience is always our priority. If you would like to discuss your experience further please do not hesitate to contact me directly at the venue.Best regards

10/10 Excellent

HELEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Oliver Wortley, General Manager on 13 Nov,2023
Dear Helen,Thank you for taking your valued time to share your fantastic review regarding your recent stay at Woodland Grange. I am delighted that you had such a positive experience and the team and I look forward to hosting you again the next time you are in Leamington Spa. Thank you for choosing Make Venues.Best regards

8/10 Good

Colin

Stayed 1 night in Nov 2023
Response from Oliver Wortley, General Manager on 13 Nov,2023
Dear Colin,Thank you for taking the time to share your valued feedback. I am pleased to learn you enjoyed your time at Woodland Grange and I hope the team and I will have the pleasure of hosting you again in the near future.Best regards

6/10 Okay

ANTONIO

Stayed 1 night in Oct 2023
Response from Oliver Wortley, General Manager on 2 Nov,2023
Dear Antonio,I am extremely sorry and disappointed that we have not met your expectations on this occasion and I would welcome the opportunity to discuss with you in further detail. Please contact me directly at the venue, I hope to hear from you shortly.Best regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, Room Only
Ample parking. Easy check in. Nice room with pleasant views over courtyard and fields but windows incredibly dirty. We only had 4 bottles of shampoo supplied no shower gel, heated towel rail that actually worked even when central heating not needed. Plenty of hanging and drawer space. I liked the idea of fresh water stations in communal areas instead of bottled water in room, there was tea & coffee in room with packet of biscuits. No restaurant menu in room to temp you to eat in-house so we went out. Would have been nice to have USB ports as well as electric sockets.
Stayed 1 night in Oct 2023
Response from Oliver Wortley, General Manager on 9 Oct,2023
Dear Susan,Thank you for taking the time to share your constructive feedback regarding your recent stay. I am sorry and disappointed that some elements of your stay did not meet your expectations and I would welcome the opportunity to discuss with you in further detail. So please contact me directly at the venue. I look forward to hearing from you.Best regards

8/10 Good

Louise

Stayed 1 night in Sep 2023
Response from Oliver Wortley, General Manager on 14 Sept,2023
Dear Louise,Thank you for taking the time to share your valued feedback. I am pleased to learn that you enjoyed your stay and I hope the team and I will have the pleasure of hosting you again in the near future.Best regards

8/10 Good

Mike

Stayed 1 night in Sep 2023
Response from Oliver Wortley, General Manager on 12 Sept,2023
Dear Mike,Thank you for taking the time to share your valued feedback. I am pleased to learn that you enjoyed your time with us and I hope that the the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

8/10 Good

STEPHEN

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely stay room quite small but lovely and clean
Stayed 1 night in Sep 2023
Response from Oliver Wortley, General Manager on 12 Sept,2023
Dear Stephen,Thank you for taking the time to share your valued and positive review. I am pleased you had a positive experience and I hope that you will choose Woodland Grange the next time you are in Leamington Spa.Best wishes

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Oliver Wortley, General Manager on 4 Sept,2023
Dear Guest,Thank you for taking the time to share your valued review. I am pleased that you enjoyed your time at Woodland Grange and I sincerely hope that you will choose Make Venues again the next time you are in Leamington Spa.Best wishes

10/10 Excellent

Mathew

Stayed 1 night in Sep 2023
Response from Oliver Wortley, General Manager on 4 Sept,2023
Dear Mathew,Thank you for taking the time to share your superb feedback. I am delighted to learn that you enjoyed your time at Woodland Grange and I sincerely hope that the team and I at Make Venues will have the pleasure of hosting you again in the near future.Best wishes

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 5 Sept,2023
Dear Andrew,Thank you for taking the time to share your excellent and superb feedback. The team and I at Woodland Grange, greatly appreciate you taking the time to share your valued thoughts and I sincerely hope that the team and I at Make Venues will have the pleasure of hosting you again in the near future.Best regards

6/10 Okay

Viresh

Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 4 Sept,2023
Dear Viresh,I am extremely sorry and disappointed that we have not met your expectations on this occasion, I would greatly appreciate the opportunity to discover more about your experience so please contact me directly at the venue. I look forward to hearing from you shortly.Best regards

8/10 Good

David

Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 31 Aug,2023
Dear David,Thank you for taking the time to share your valued rating. I am pleased to learn that you had a pleasant stay at Woodland Grange and I sincerely hope that you will choose Make Venues again in the near future.Best regards

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great blend of old and new buildings, pubic areas and rooms are modern. Breakfast was excellent
Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 31 Aug,2023
Dear Nick,I greatly appreciate you taking the time to share your superb feedback and I am delighted that you enjoyed the venue, rooms and breakfast offering. The team and I at Woodland grange value your feedback and hope that we will have the pleasure of hosting you again at Make Venues in the near future.Best regards

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very hot and there were electric fans left in there. Air-con would be nice.
Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 23 Aug,2023
Dear Maureen,Thank you so much for taking the time to share your valued and constructive feedback. I do apologise if you found the rooms hot with the high temperatures that we are currently experiencing. We are investigating the possibility of installing air conditioning in the future.Best wishes

10/10 Excellent

Mrs Rosemary Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay with the Devon bowls team Lovely staff and receptionists made us feel welcome
Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 22 Aug,2023
Dear Rosemary,Thank you so much for taking the time to share your valued and delightful feedback. I am so pleased you enjoyed your time at Woodland Grange, it is particularly pleasing to learn that the team had such a positive impact on your experience. I hope we will have the pleasure of hosting you again at Make Venues in the near future.Best wishes

8/10 Good

Heather

Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 22 Aug,2023
Dear Heather,Thank you for taking the time to share your valued and appreciated feedback. I sincerely hope that the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

8/10 Good

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and en-suite were very spacious with a lovely view across the countryside. The breakfast was excellent with lots of choice. The only negative was the lack of air conditioning and ventilation in the bedroom, also the corridors were very warm due to some radiators being fully on. Overall though a lovely stay.
Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 8 Sept,2023
Dear Kay,Thank you for taking your valued time to share your positive comments. I am delighted to learn that you enjoyed your room, views and breakfast offering. However please accept my sincere apology if you had an uncomfortable night due to the high temperatures we are experiencing. Thank you for Choosing Make Venues. Best wishes

10/10 Excellent

Lee

Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 21 Aug,2023
Dear Lee,Thank you for taking the time to share your superb feedback, I am delighted that you had such a pleasant experience at Woodland Grange and I hope the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

10/10 Excellent

Susan

Stayed 2 nights in Aug 2023
Response from Oliver Wortley, General Manager on 21 Aug,2023
Dear Susan,Thank you for taking the time to share your valued review, the team and I greatly appreciate your superb feedback and sincerely hope that you will choose Woodland Grange and Make Venues the next time you are in Leamington Spa.Best regards

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Oliver Wortley, General Manager on 15 Aug,2023
Dear Peter,Thank you for taking the time to share your valued feedback, I am pleased that you had a positive experience and I sincerely hope that the team and I will have the pleasure of hosting you again in the near future.Best regards

8/10 Good

Tom

Stayed 2 nights in Aug 2023
Response from Oliver Wortley, General Manager on 15 Aug,2023
Dear Tom,Thank you for taking the time to share your valued thoughts, I am pleased to learn that you enjoyed your time at Make Venues and I sincerely hope that the team and I will have the pleasure of hosting you again in the near future.Best regards

10/10 Excellent

Sean

Travelled with partner
Liked: Amenities
Ideally located, comfortable atmosphere and areas to relax.
Stayed 2 nights in Aug 2023
Response from Oliver Wortley, General Manager on 4 Aug,2023
Dear Sean,Thank you so much for your superb and kind words regarding your recent stay at Woodland Grange, I am delighted that you enjoyed the the location and atmosphere. Your review is valued and appreciated by the team and I. Thank you for choosing Make Venues and I hope we have the pleasure of hosting you again in the near future.Best regards.

8/10 Good

melvin

Stayed 1 night in Jul 2023
Response from Oliver Wortley, General Manager on 26 Jul,2023
Dear Melvin,Thank you for taking the time to share your valued feedback, I am pleased to learn that you enjoyed your stay and I hope that the team and I at Woodland Grange will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet hotel.
I was going to a family party and Woodlands was close to the venue. The hotel was in a lovely location and very helpful staff. I would return!
Stayed 1 night in Jul 2023
Response from Oliver Wortley, General Manager on 25 Jul,2023
Dear Pauline,I am delighted to learn that you found Woodland Grange ideal for your requirements, in particular enjoying the location and most importantly the customer service. The team and I look forward to welcoming you on your return. Thank you for choosing Make Venues.Best regards

10/10 Excellent

melvin

Stayed 1 night in Jul 2023
Response from Oliver Wortley, General Manager on 25 Jul,2023
Dear Melvin,Thank you for taking the time to share your valued and superb feedback regarding your recent stay at Woodland Grange. I sincerely hope that the team and I at Make Venues will have the pleasure of hosting you again in the near future. Best regards

10/10 Excellent

Amanda

Stayed 1 night in Jul 2023
Response from Oliver Wortley, General Manager on 15 Aug,2023
Dear Amanda,Thank you for taking the time to share your superb feedback regarding your recent stay at Woodland Grange. I am delighted that you had such a positive experience and I sincerely hope that the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

10/10 Excellent

Kulbinder

Liked: Staff & service
It was welcoming ....my family member works their and was on duty at tge reception, I was very impressed how she professionally greeted me. The bar staff were very friendly and made lovely cocktails. Shame they closed a bit earlier on Saturday as there wasn't any guests to serve accept us. And we were fine with it as we could grab a drink before we went to bed. Friday was great though and lively. Even though it is a conference, there were many facilities as a normal hotel... but do not expect to order wine or food after closing hours.... that part we missed. Our room was nice and spacious overlooking the field. Tea and coffee was available in the room... Breakfast was good too.... Over all a lovely place if you want to be in the country side.
Stayed 2 nights in Jul 2023
Response from Oliver Wortley, General Manager on 18 Jul,2023
Dear Kulbinder,Thank you for taking the time to share your thorough and informative review. I am delighted to learn that you had such a positive experience and I sincerely hope that the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
-
Stayed 1 night in Jul 2023
Response from Oliver Wortley, General Manager on 17 Jul,2023
Dear Emily,Thank you for taking the time to share your valued feedback. I hope the team and I will have the pleasure of hosting you again in the near future.Best regards

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 friday night stay
I have stayed a few times now and always find the hotel clean and comfortable and staff friendly and helpful. You get a great breakfast and a nice bar.
Stayed 1 night in Jul 2023
Response from Oliver Wortley, General Manager on 17 Jul,2023
Dear Martin,Thank you for taking the time to share your valued feedback. I am delighted you had such a positive experience at Woodland Grange and I sincerely hope that the team and I will have the pleasure of hosting you again in the near future. Thank you for choosing Make Venues.Best regards

10/10 Excellent

Andrew

Stayed 1 night in Jul 2023
Response from Oliver Wortley, General Manager on 11 Jul,2023
Dear Andrew,Thank you for taking the time to share your valued and fantastic feedback. I am delighted to learn that you had such a positive experience at Woodland Grange and I hope the team and I will have the pleasure of hosting you again the next time you visit Leamington Spa. Thank you for choosing Make Venues.Best regards

2/10 Terrible

Royce

Stayed 2 nights in Jul 2023
Response from Oliver Wortley, General Manager on 11 Jul,2023
Dear Royce,I am very sorry and disappointed to learn that we have not met your expectations on this occasion and I would welcome the opportunity to discuss with you further. So please contact me directly at the venue, I hope to hear from you shortly. Best regards

4/10 Poor

Royce

Disliked: Staff & service, room comfort
Disappointed
Not impressed, bar was never open til we asked, room was like an oven, outside seating area with fake grass still dirty from the day before. Breakfast was ok but not hot enough, safe to say we won’t be going back anytime soon
Stayed 2 nights in Jul 2023
Response from Oliver Wortley, General Manager on 10 Jul,2023
Dear Royce,I am very sorry that we have not met your expectations on this occasion. However I would welcome the opportunity to discuss with you further. Please contact me directly at the venue, I hope to hear from you shortly.Best regards