Reception
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Reviews of Rusty Nail Inn and Cafe

2.5 out of 5
Rusty Nail Inn and Cafe
Mabbay Staunton Rd, Patay Poblacion, Sagada, CAR

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 13 reviews" "
Rating 8 - Good. 7 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 1 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family
Clean room, very friendly staff, good restaurant. Property is old but maintained. Furniture is very outdated. Hot water. No A/C. Plenty of parking space
Stayed 1 night in May 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service
It needs upgrade on property
Stayed 1 night in May 2024

4/10 Poor

Romy

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
They wanted to move us to a different hotel and come back the second day. After we insistented, they cleared a room which they were using as a storage space. The staff was wonderful but we had a bad experience.
Stayed 2 nights in Jan 2024

8/10 Good

ANDREW, Jackson

Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
This place was pretty good, a bit more expensive than it should have been. We had dinner in the restaurant and I didn't even eat mine, because it didn't look or taste very good. My wife said her dinner wasn't too bad but not really good either.
Stayed 1 night in Dec 2023

10/10 Excellent

Caridad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Stayed 1 night in May 2023

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Te stay that never was
Having booked but been unable to stay due to closure on account of covid-19 I am truly amazed to see the booking treated as though we actually stayed. The negative ratings are just to attract Hotel.com's attention to this nonsense. Normal correspondence has drawn a total blank.
Stayed 1 night in May 2020
Response from Au on 29 Jul,2020
Good day. I am so sorry to hear this. If I understand it right, you booked, were not bale to stay but your payment was still collected? May we have a details of your booking so we can properly address it. Booking name, dates of stay and amount paid. We will request for your refund from Expedia if your payment has been collected. Thanks

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
In a place of amazing views this place has none :( it’s VERY basic and bad location. Not your best option in Sagada
Stayed 2 nights in Jan 2020
Response from Helen on 1 Feb,2020
Thank you.

8/10 Good

Orenji, Quezon City

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and Staff are really nice and friendly.
Stayed 2 nights in Jan 2020
Response from Rusty Nail on 6 Jan,2020
Thank you.

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020
Response from Rusty Nail on 6 Jan,2020
Thanks!

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Rusty Nail on 6 Jan,2020
Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2019

8/10 Good

Sabine, Frankfurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice reception area and spacious rooms. And extremely helpful owner/staff. I had a problem with my sandal and she took it to the next town to have it fixed.
Stayed 4 nights in Feb 2020