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Reviews of San Diego Marriott Gaslamp Quarter

4 out of 5
San Diego Marriott Gaslamp Quarter
660 K St, San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 644 out of 1059 reviews" "
Rating 8 - Good. 185 out of 1059 reviews" "
Rating 6 - Okay. 107 out of 1059 reviews" "
Rating 4 - Poor. 63 out of 1059 reviews" "
Rating 2 - Terrible. 60 out of 1059 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

8/10 Good

Jesus Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and hospitality was great
Stayed 2 nights in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Jose

Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

8/10 Good

Maria, West Palm Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet paper is far, the restroom needs a vent. When we showered it was very very humid. Bigger louder tv or at least on top of the table. Other than that everything was great! Customer service is above and beyond.
Stayed 1 night in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for taking the time to provide feedback regarding your recent stay. I am sincerely sorry to hear that your experience was not satisfactory. I have reviewed your comments with our teams to work on addressing the issues you experienced during your recent visit.If I can be of any assistance with your future travel plans into San Diego, please do not hesitate to reach out, so I can personally ensure you will be well taken care of.

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location being right next to the Padres stadium, shops and dining
Stayed 1 night in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Test
Stayed 2 nights in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for taking the time to share your feedback, as we are consistently looking to enhance our guest experience and rectify any areas of opportunity, I wanted to see if you would be able to share any additional feedback regarding your recent stay.

10/10 Excellent

Mona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely will be back! Such a great location.
Stayed 1 night in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Joe A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The location was practical. Next to music venue.
Stayed 1 night in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel! 10/10 would stay again.
Stayed 1 night in May 2024
Response from Xochitl,D on 25 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Junior

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If your staying for a couple of days just park across the street
Stayed 2 nights in May 2024
Response from Xochitl.D on 25 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Axel E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Xochitl.D on 25 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Xochitl.D on 25 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Hesham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, very friendly staff
Stayed 3 nights in May 2024
Response from Xochitl.D on 16 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out door terrace view
Stayed 1 night in May 2024
Response from Sarah V. on 15 May,2024
Thank you for your feedback! We look forward to hosting you again.

10/10 Excellent

Javier A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the stadium
Stayed 2 nights in May 2024
Response from Sarah V. on 15 May,2024
Thank you for your feedback! We look forward to hosting you again.

10/10 Excellent

graciela

Liked: Cleanliness, amenities
Was a very pleasant stay everyone was very nice and helpful. Walking distance to the petco stadium .
Stayed 1 night in May 2024
Response from Xochitl.D on 14 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in May 2024
Response from Xochitl.D on 14 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

8/10 Good

Garry

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The only thing I would say that was a little concerning was the condition of the door and furniture in the room. it was a bit off aligned or worn/broken.
Stayed 1 night in May 2024
Response from Xochitl.D on 14 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Judy, ESCONDIDO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We qent to a Padres game and found this property conveniently located
Stayed 1 night in May 2024
Response from Xochitl.D on 14 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Porsha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 2 nights in Apr 2024
Response from Night Audit on 9 May,2024
Thank you for your feedback, we hope to see you again!

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very convenient to everything in area. Clean and all staff very professional. loved it
Stayed 1 night in May 2024
Response from Night Audit on 8 May,2024
Thank you for your feedback. We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Erik

Stayed 1 night in Apr 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

ADOLFO

Stayed 2 nights in May 2024
Response from Xochitl.D on 28 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

6/10 Okay

Darshik

Stayed 2 nights in May 2024
Response from Xochitl.D on 7 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Marleny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Xochitl.D on 7 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

4/10 Poor

Angela M

Travelled with family, Travelled with partner
Liked: Amenities
Disliked: Staff & service
My husband and were married a few years ago. Ive been able to change all my legal documents to my new married last name, except my credit cards. When we arrived to hotel lobby both ladies at counter as soon as they saw a different last name on my credit card than on my drivers license, they denied checking us in. I had to give my debit card (which does have my new last name ) for incidentals since the room had been paid off when I reserved it. They treated us like if we were criminals hiding something. Not enough with the embarrassment of them not taking my credit card, they demanded to see my husbands ID. When I asked why were we being treated with so much restrictions- they said it was Hotel policy- which is not True. Last year, we stayed at Marriott Bonvoy in Anaheim and not only they took my credit card, they didn’t ask for my husband’s ID nor my parents or sister who were staying with us in a suite. They honestly treated like we were hiding something. We are just an honest married couple who were enjoying a night out (little anniversary staycation). They completely ruined our evening. Ive never been treated like this. The hotel was not at its best knowing that it was in the Gaslamp area.
Stayed 1 night in May 2024
Response from Xochitl.D on 7 May,2024
Thank you for taking the time to provide feedback regarding your recent stay. I am sincerely sorry to hear that your experience was not satisfactory. I have reviewed your comments with our teams to work on addressing the issues you experienced during your recent visit. However at our property it is required to add the names of all the adults staying in one room for guest safety purposes. I understand that while your last stay with us left a lot to be desired, I hope you will consider staying with us on your future travels as we continue to enhance our offerings and grow from our guest feedback. Please do not hesitate to reach out directly if I can be of any assistance.We look forward to the opportunity of welcoming you back on your next adventure to San Diego.

10/10 Excellent

Adina

Stayed 1 night in May 2024
Response from Sarah V. on 25 May,2024
Thank you for your feedback!

10/10 Excellent

Natalie, Oxnard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to a concert and Petco Park and this hotel is so conveniently located! Great staff, great downtown location!
Stayed 1 night in May 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came for a game at Petco park. Love the convenience of being directly across the street. Friendly staff and helpful with questions. Concierge lounge was a perfect amenity. Will stay again! A
Stayed 2 nights in Apr 2024
Response from Xochitl.D on 3 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot!
Stayed 1 night in Apr 2024
Response from Xochitl.D on 2 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bay and sky lounge even if I didn’t have a chance to check it out. Next time I’ll check it out for sure
Stayed 1 night in Apr 2024
Response from Xochitl.D on 2 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in San Diego for one night to attend a Padres ballgame. This hotel was right across the street from the ballpark. I looked out my window into the park. Great restaurants and bars all around. Cool rooftop bar.The property was clean and the staff were very friendly. Highly recommend.
Stayed 1 night in Apr 2024
Response from Xochitl.D on 2 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and helpful. Hotel is very clean. Location is really safe and convenient as it is walkable to all areas of the the Gaslamp Quarter.
Stayed 1 night in Apr 2024
Response from Justine on 30 Apr,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego.

10/10 Excellent

Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff that were so kind. Room was beautiful and service was great!!!
Stayed 2 nights in Apr 2024
Response from Justine on 30 Apr,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego.

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Justine on 30 Apr,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay & service. Thank You
Stayed 1 night in Apr 2024
Response from Night Audit on 28 Apr,2024
Thank you for your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy process!
Stayed 1 night in Apr 2024
Response from Night Audit on 28 Apr,2024
Thank you for your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

David, Scarborough

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice vibe, great roof top and a big gym open 24x7. Just 2 buts, elevator were not very efficient and I didnt appreciate having a 30dollar scotch in a plastic glass. But again, great place overall, highly recommended, great value for money.
Stayed 3 nights in Apr 2024
Response from Night Audit on 28 Apr,2024
Thank you for your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how close Petco park was
Stayed 1 night in Apr 2024
Response from Xochitl.D on 3 May,2024
Thank you for providing your feedback, we are thrilled to hear that you found your stay with us! Hope to host the next time your travels bring you to San Diego

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was excellent
Stayed 2 nights in Apr 2024
Response from Van on 23 Apr,2024
Thank you for your feedback! We hope to host you again in the future!

10/10 Excellent

Matofa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient for attending a Padres game. We left the game at the top of the 8th inning and still made it to the rooftop bar (Altitude) to watch the final inning. Great time!
Stayed 1 night in Apr 2024
Response from Marlee on 23 Apr,2024
Matofa, Thank you so much for your feedback. We are so glad you enjoyed your stay with us. We're happy to hear that you also had time to enjoy Altitude! We look forward to welcoming you back again next time!

2/10 Terrible

Maribel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated Hotel, rooms smell like mold I woke up feeling extremely sick with a headache and sore throat. The fitness center smelled of mildew it was impossible to workout.
Stayed 1 night in Apr 2024
Response from Night Audit on 25 Apr,2024
Thank you for your feedback.

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing from dinning , shopping , a baseball game is walkable . Great place .
Stayed 1 night in Apr 2024
Response from Sarah V. on 22 Apr,2024
Thank you for your feedback! We hope to host you again in the future!

8/10 Good

Suzette

Liked: Cleanliness
Response from Marlee on 23 Apr,2024
Suzette, Thank you for the 4/5 rating! We are thrilled to hear that you enjoyed your stay with us. Thank you for leaving your feedback. We look forward to welcoming you back again next time.

10/10 Excellent

alexi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in downtown close to bars
Stayed 1 night in Mar 2024
Response from Sarah V. on 22 Apr,2024
Thank you for your feedback! We hope to host you again in the future!

4/10 Poor

Jil

Stayed 1 night in Apr 2024
Response from Night Audit on 11 May,2024
Thank you for your feedback.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
The rooftop
Stayed 1 night in Apr 2024
Response from Sarah V. on 16 Apr,2024
Thank you for your feedback! We hope to host you again in the future.

10/10 Excellent

Roxana

Stayed 1 night in Apr 2024
Response from Sarah V, on 10 Apr,2024
Thank you for your feedback! We hope to host you again in the future.

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Apr 2024
Response from Night Audit on 7 Apr,2024
Thank you for your feedback. We are glad that you enjoyed your stay with us and hope to see you again soon!