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Reviews of The Bristol Hotel San Diego

3.5 out of 5
The Bristol Hotel San Diego
1055 1st Ave, San Diego, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 517 out of 1071 reviews" "
Rating 8 - Good. 256 out of 1071 reviews" "
Rating 6 - Okay. 138 out of 1071 reviews" "
Rating 4 - Poor. 79 out of 1071 reviews" "
Rating 2 - Terrible. 81 out of 1071 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience I was the customer of the day thank you for the upgrade the suite was amazing
Stayed 1 night in May 2024

10/10 Excellent

Stephanie

Travelled with partner
This was our second time staying at Bristol Hotel and we love it! We love how close it is to pretty much everything, whether you’re walking or driving and the area is nice. The rooms and the bathroom are a very decent size and we loved how clean everything was. The hotel staff is always lovely as well and we have never had any issues!
Stayed 2 nights in May 2024
Response from Bristol on 21 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality and cleanliness for the price.
Stayed 2 nights in May 2024
Response from Bristol on 20 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

SUSY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay there again.
Stayed 1 night in May 2024
Response from Bristol on 20 May,2024
We appreciate your feedback and hope to see you again soon!

6/10 Okay

Shavonta

None
Stayed 2 nights in May 2024
Response from Bristol on 21 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Daniel, Alhambra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gem of a hotel downtown. Will stay again for sure.
Stayed 1 night in May 2024
Response from Bristol on 18 May,2024
We appreciate your feedback and hope to see you again soon!

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Broken glass the first morning I was there but not their fault. Good renovated downtown hotel.
Stayed 2 nights in May 2024
Response from Bristol on 18 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Jenice Sadian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from Bristol on 18 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Manuel, Falls Church

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, clean, and spacious room, with friendly staff and good coffee. However, it’s a bit noisy if the room faces the trolly street. I recommend this place as it is near and within walking distance of Little Italy, Gaslamp, and the airport. Overall, it is a nice place.
Stayed 6 nights in May 2024
Response from Bristol on 18 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Ulises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location right in the middle of everything only downside was the AC
Stayed 1 night in May 2024
Response from Bristol on 18 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their staff was really attentive, and helpful during our entire stay. Will rebook with them again when in town, love how close to the highway property is
Stayed 2 nights in May 2024
Response from Bristol on 12 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind and amazing! Cheers!!!
Stayed 1 night in May 2024
Response from Bristol on 12 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Margrett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay , loved the comfy bed
Stayed 2 nights in Mar 2024
Response from Bristol on 12 May,2024
We appreciate your feedback and hope to see you again soon!

2/10 Terrible

Declan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had multiple bugs in it. The next day housekeeping was cleaning on my floor. I asked the house keeper who was only one door down to leave multiple towels — Not only did she not leave multiple towels. She didn’t even clean the room! I called front desk that night and their response was house keeping got busy so they couldn’t get to my room. Offered to clean it the next day, knowing that I was checking out. I had to then ask for towels. I was there for two nights. By night two the soap in the bathroom was empty! Meaning they didn’t even fill up the shower soap dispenser before I checked in. Also, prior to arriving I requested something in the room and one agent said they’ve taken care of it and when I went to check in the other agent said it wasn’t even in the notes. Poor stay all around. I want a full refund.
Stayed 2 nights in Apr 2024
Response from The Bristol Team on 21 May,2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location, the room was clean and comfortable. Staff were friendly and helpful.
Stayed 1 night in Mar 2024
Response from Bristol on 10 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Bonnie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with 2 double beds. It was spacious; it included a dining table and 4 chairs, plus 2 upholstered chairs. The tub/shower combo had grab bars. The beds were comfortable. We didn't hear any noise that bothered us; our room faced another building. The trolley line is just around the corner. There are many food choices in the area, including Mendocino Farms Deli, which is next door. There was nothing about this hotel that we didn't like and we hope to return soon.
Stayed 1 night in May 2024
Response from Bristol on 4 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

VICTORIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bristol on 4 May,2024
We appreciate your feedback and hope to see you again soon!

8/10 Good

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 22 May,2024
We appreciate your feedback and hope to see you again soon.

10/10 Excellent

Radek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location ❤️
Stayed 1 night in Apr 2024
Response from Bristol on 4 May,2024
We appreciate your feedback and hope to see you again soon!

8/10 Good

Danielle

Stayed 1 night in Apr 2024
Response from Bristol on 21 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wish we would have gotten a nicer view of the city but never less the room was great and super clean. We stayed in the middle of it all.
Stayed 2 nights in Apr 2024
Response from Bristol on 4 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Ailijiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation is convenient and many places can be reached on foot.
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again soon!

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Bristol on 18 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and kind! They upgraded me and made me guest of the day, a nice surprising touch!
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
Congratulations on being selected as our guest of the day during your stay, we're glad you were able to enjoy your stay with us and hope to see you again in the future.

8/10 Good

Juan, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Jaleesa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ladies at the front desk were great upon arrival. Very professional very nice. Hotel was very clean. The price was very reasonable. I Have no complaints. Next time I come to San Diego, I will stay here again.
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
We are thrilled to hear about your great experience with the staff and property. We hope to see you again in the future.

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 2 nights in Dec 2023
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Mary

Liked: Cleanliness, amenities
The decor was so cite
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 12 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, very walkable, and friendly staff!
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Azaria

Stayed 1 night in Apr 2024
Response from Bristol on 10 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Pierre, Belmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 10 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 7 May,2024
We appreciate your feedback and hope to see you again soon!

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, good location.
Stayed 2 nights in Apr 2024
Response from The Bristol Team on 17 Apr,2024
Thank you very much for providing feedback! We always do our best to make a great experience for our guests. Hope to see you again in the future!

2/10 Terrible

Al

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room cleaning every other day? Never heard of this before. Needs some updating, very worn. Nobody ever at front desk. No restaurant on weekdays. No shuttle from airport
Stayed 4 nights in Apr 2024
Response from The Bristol Team on 17 Apr,2024
I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.

8/10 Good

Aris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown restaurants nearby
Stayed 1 night in Aug 2023
Response from Bristol on 15 Apr,2024
We appreciate your feedback and hope to see you again soon

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 16 Apr,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was big and spacious. Mini fridge was spacious. Location to the civic center traffic was not ideal. but overall very good experience. Thank You.
Stayed 1 night in Apr 2024
Response from Bristol on 15 Apr,2024
We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024
Response from Bristol on 15 Apr,2024
We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Lindsey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bristol on 15 Apr,2024
We appreciate your feedback and hope to see you again soon.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment I pulled everyone from the Valet to the front desk worker to the custodial staff were all very friendly and helpful. Then I went to the bar and the bartender was exceptionally friendly, there were probably 10 people in the bar and felt like we had all been freinds for years. I will definitely stay again on my next trip to San Diego
Stayed 1 night in Apr 2024
Response from Hotel Management on 14 Apr,2024
We always do our best to make our guests' experience a memorable one. Thank you for staying with us and we hope to see you again in the future!

10/10 Excellent

Jan

Stayed 1 night in Apr 2024
Response from Bristol on 4 May,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Downtown!
Stayed 1 night in Mar 2024
Response from The Bristol Team on 6 Apr,2024
Wonderful to hear! We are pleased to know that your experiences have met expectations and you continue to return. Thank you very much!

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Austin Marshal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bristol on 30 Apr,2024
We appreciate your feedback and hope to see you again in the future.

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bristol on 30 Mar,2024
We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from Bristol on 15 Apr,2024
We appreciate your feedback and hope to see you again in the future.

6/10 Okay

Stephania

Stayed 3 nights in Mar 2024
Response from Bristol on 15 Apr,2024
We appreciate your feedback and hope to see you again in the future.