City view

Reviews of Hotel Spero at Union Square

4 out of 5
Hotel Spero at Union Square
405 Taylor St, San Francisco, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 62 out of 1003 reviews" "
Rating 4 - Poor. 25 out of 1003 reviews" "
Rating 2 - Terrible. 29 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JIN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tidy and safe
Stayed 1 night in May 2024
Response from Customer Service on 11 May,2024
JIN, it's pleasing to hear that you recognized Hotel Spero's commitment to maintaining a clean and secure environment. Thank you for sharing your thoughts, and we hope to welcome you back soon!

4/10 Poor

Christin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bed was very uncomfortable; very worn in. We stayed in a suite and it didn’t not resemble the pictures. Missing all of the colorful accent pillows and decor. Walls were thin s d could hear walking above us and banking next to us. Bathroom had no real counter space and towel hook was broken.
Stayed 1 night in May 2024
Response from Customer Service on 7 May,2024
Christin, we regret to hear of your less than satisfactory experience. It's disappointing that the suite didn't meet your expectations and we apologize for any disturbances you experienced. Our intention is always to present our rooms accurately and ensure comfortable furnishings. We also understand the importance of adequate counter space in the bathroom and will certainly look into your comments. Thank you for sharing your feedback as it aids in our continuous improvement.

10/10 Excellent

Will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a clean and pleasant stay!
Stayed 1 night in May 2024
Response from Customer Service on 7 May,2024
Will, thank you for sharing your positive comments! We're delighted to know that your stay at Hotel Spero met your expectations with our pristine premises and enjoyable atmosphere. We hope to welcome you back soon for another fantastic experience!

8/10 Good

Yu-er

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and cute. Staffs are friendly and helpful. Convenient location but it’s very close to the sketchy part of the city. Definitely not recommend for solo woman travelers who don’t know the area. Not a place you can walk around and enjoy the city comfortably. I travel with my mom and sister, have to Uber everywhere from and to the hotel.
Stayed 3 nights in May 2024
Response from Customer Service on 7 May,2024
Yu-er, thank you for taking the time to share your experience at Hotel Spero. We're glad you found our rooms to be well-maintained and the team members helpful. We acknowledge your concern about the neighborhood. While our location allows for easy access to various city attractions, we understand and respect the need for everyone to feel comfortable while exploring. We encourage our guests to use transport services for convenience especially when new to the area or unfamiliar with city navigation. We hope that your overall stay was enjoyable and look forward to welcoming you and your family back soon.

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love saying here
Stayed 1 night in May 2024
Response from Customer Service on 7 May,2024
David, thank you so much for your loyalty to Hotel Spero. We're thrilled to hear that you always enjoy your stay. Looking forward to welcoming you back.

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Knowing rooms in SF are small and since we were staying for several days we booked a suite at the Spero. It’s always nice having a space separate from where you sleep. It was perfect! And you can’t beat the price! As others have said, just make sure you walk towards Union Square and not towards the Tenderloin …we felt perfectly safe, even late at night.
Stayed 3 nights in May 2024
Response from Customer Service on 7 May,2024
Stacey, we are thrilled to hear you enjoyed your stay at the Hotel Spero. Our suites are indeed designed with comfort and space in mind to enhance your San Francisco experience. We're pleased our pricing also met your expectations. It's wonderful to know you felt perfectly safe, even during late-night strolls. We look forward to welcoming you back for another memorable stay.

10/10 Excellent

Felisha, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly there was slight mishaps at the start of the stay but the staff handled it very well along with the manager when he was made aware during the day since the issue happened at night time. Really nice hotel. Honestly the only downside is their parking. There is a parking structure next door that's pretty costly but has in & out privileges so makes it a little better.
Stayed 3 nights in May 2024
Response from Customer Service on 6 May,2024
Felisha, it's fantastic that you appreciate the way our team members, including the manager of Hotel Spero, resolved your initial concerns and contributed positively to your stay. We're pleased that you found our hotel appealing. Regarding parking, we continue to explore options to enhance convenience while taking into account the prime location. Looking forward to hosting you again for another enjoyable stay.

8/10 Good

Yandira, White Plains

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Customer Service on 7 May,2024
Yandira, thank you for choosing Hotel Spero and rating your stay. We're thrilled to know that you had a good experience. We're looking forward to hosting you again in the future.

10/10 Excellent

Lyudmila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great place with awesome location. Room was clean, it was very quite stay. Close to shopping amd food option. Parking is available next door, paid $100 for 48 hours. Some homeless people noted through out the shopping area and hotel, but thats states problem not hotels. Over all it was a great stay.
Stayed 2 nights in Apr 2024
Response from Customer Service on 30 Apr,2024
Lyudmila, your kind words about Hotel Spero are appreciated. We're glad to know you found our location, cleanliness, and pricing to your satisfaction. Our proximity to shopping and dining options is a bonus we're glad you enjoyed. We're sorry about your experience in the neighborhood, but we're glad it didn't take away from your stay at our property. Overall, we're thrilled you had a great stay. Looking forward to offering you another wonderful experience on your next visit.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Customer Service on 1 May,2024
Rosie, thank you for choosing Hotel Spero and taking time to rate us on Expedia. We're thrilled that you had a positive experience. We hope to have the pleasure of welcoming you back on your next visit.

8/10 Good

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room itself was beautiful. My City view overlooked dirty streets and homeless.
Response from Customer Service on 28 Apr,2024
Johnny, it's great to read that you found the aesthetics of Hotel Spero appealing. We regret if the city view from your room wasn't up to your expectations, and regret any concerns you may have had about the outside environment. Your comments are valued and we hope to have the chance to serve you again soon.

10/10 Excellent

Szandra, Old Greenwich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful & comfortable room with a small dining table (which also makes a great work desk), a fridge, and ample light. The staff is amazing and the gym has a peloton bike, many other cardio machines and hand weights.
Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr,2024
Szandra, we're thrilled to hear the layout of your room at Hotel Spero truly suited your needs, enhancing both comfort and productivity. It's encouraging to learn that our team members and fitness amenities, including our Peloton bike, contributed to a memorable stay. We look forward to welcoming you back for another wonderful experience.

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent. I just didn't feel safe at night in the area.
Stayed 1 night in Apr 2024
Response from Customer Service on 27 Apr,2024
Vincent, it's wonderful to hear that you appreciated the excellence of Hotel Spero. Your feedback regarding the surrounding area at night is taken into serious consideration, as the comfort and safety of our guests are paramount. Thank you for sharing your experience, and we hope to welcome you back under even more satisfying circumstances.

10/10 Excellent

savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Customer Service on 26 Apr,2024
Savannah, it's wonderful to see your perfect score after staying at Hotel Spero. Our team appreciates the support and we look forward to welcoming you back for another exceptional stay. Your satisfaction means the world to us!

10/10 Excellent

Igal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel - it looks great, it is very clean, the staff is fantastic. The room is cozy and pleasure to stay in; the bed is very comfortable; everything is very clean. Enough storage; there is a safe and a fridge; the view from our 17 floor room was amazing
Stayed 1 night in Apr 2024
Response from Customer Service on 24 Apr,2024
Igal, thank you for taking the time to share your wonderful experience at Hotel Spero. We are thrilled that you appreciated many aspects, such as the cleanliness, the cozy room, and the comfortable bed. Our team members are delighted by your kind words regarding their service. We're pleased you enjoyed the stunning view from your 17th-floor room, and also that the amenities like the safe and fridge added to your satisfaction. We look forward to welcoming you back for another fantastic stay.

10/10 Excellent

Jennifer

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
What a charming hotel. Clean, comfortable beds and charming decor! Classic hotel! Will definitely stay there again.
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr,2024
Jennifer, thanks for the glowing praise for Hotel Spero. We're delighted to hear you found our accommodations well-maintained and that our unique character enhanced your stay. Knowing you're eager to return is the best compliment we can receive. See you next time!

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are here for one night, great costumer service. Very close to Union Square. Very nice lobby area.
Stayed 1 night in Apr 2024
Response from Customer Service on 20 Apr,2024
Alice, it's wonderful to hear you enjoyed your stay at Hotel Spero. Our colleagues pride themselves on providing excellent service and indeed our location provides convenient access to Union Square. We're also delighted you appreciated the ambiance of our lobby area. We look forward to welcoming you back in the near future.

4/10 Poor

Sydney

Disliked: Cleanliness, property conditions & facilities
The room smelled bed and the hotel was in a rough area. It was advertised as being a 10 minute bus ride from Venice, but it was closer to an hour on the train. Location and cleanliness were not as stated online.
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Apr,2024
Sydney, we sincerely regret to hear that your experience was not as expected. Our hotel aims to provide the highest standard of cleanliness and convenience to our guests, and we assure you that your feedback regarding the conditions of your room and the location will be taken into consideration. Nevertheless, we appreciate your input as it allows us to make improvements where necessary. We hope for an opportunity to deliver a better experience to you in the future.

10/10 Excellent

Theresa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 5 nights in Apr 2024
Response from Customer Service on 17 Apr,2024
Theresa, we appreciate your succinct review of Hotel Spero. Our team members strive to provide a pleasant experience and your kind word validates their efforts. We'd love to welcome you back anytime.

6/10 Okay

golnaz

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was located in a very unsafe location. The room and bathroom were super small almost not to standard. I don’t understand why I was charged for resort fee the place is so small nothing like a resort and I booked the place since it was cheaper than other options but it is actually is not since they charge an additional resort fee at the place. The staff were very nice and friendly though.
Stayed 1 night in Apr 2024
Response from Customer Service on 14 Apr,2024
Golnaz, we regret learning about your concerns related to our location and the size of the accommodation. We assure you that safety is our foremost concern. Regarding the room size, we strive to provide accurate details on our booking platforms. It's unfortunate that the resort fees added unexpected costs to your stay. This charge is in line with many city hotels. However, your kind words about our team members' friendliness are much appreciated. We hope you'll revisit this experience and consider staying with us again.

10/10 Excellent

Tierra

Stayed 2 nights in Apr 2024
Response from Customer Service on 3 May,2024
Tierra, it's wonderful to see your top rating for Hotel Spero. We are elated that you enjoyed your stay and we hope to see you again in the near future. Thank you for choosing us!

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Everything was average. Best parts of the hotel were the bed and the views. Unfortunately the hotel is situated in an extremely dirty and unsafe neighborhood. Many better options in SF. Wish I could be nicer.
Stayed 1 night in Apr 2024
Response from Customer Service on 13 Apr,2024
John, it's appreciated that you acknowledge the comfort of the beds and the impressive views at our location. It's regrettable that the perception of the surrounding environment was not as pleasant. Please know the safety of our guests is a top priority, and the location provides unique access to many of San Francisco's amenities. We hope for another opportunity to provide a more satisfying experience.

10/10 Excellent

Ma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night. SF has some overall safety issues so not a hotel specific problem. And once inside, its like being transported in time.
Stayed 1 night in Apr 2024
Response from Customer Service on 12 Apr,2024
Ma, thank you for kind words about your stay at Hotel Spero. We're pleased to hear that you appreciated our unique, vintage ambiance. Your sentiment about San Francisco's safety situation is shared by many, but we're glad to know that our hotel provided you a serene escape. We hope to welcome you back soon.

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and had parking right next door!
Stayed 1 night in Apr 2024
Response from Customer Service on 11 Apr,2024
Emily, it's fantastic to learn that you admired the aesthetic appeal of Hotel Spero and found our adjacent parking convenient. We strive to offer unbeatable accommodations for our guests and we're thrilled that your experience reflected this. We look forward to welcoming you back in the future.

10/10 Excellent

Tom

Stayed 1 night in Mar 2024
Response from Customer Service on 1 May,2024
Tom, it's superb to know that your stay at Hotel Spero was enjoyable. We truly strive to offer exceptional experiences for our guests. Your positive rating means a lot to us. We eagerly await your next visit.

10/10 Excellent

Shawn

Stayed 3 nights in Apr 2024
Response from Customer Service on 1 May,2024
Shawn, it's truly rewarding to see your perfect rating for Hotel Spero! We are thrilled that your experience with us was such a positive one. We appreciate your support and look forward to welcoming you back in the future.

6/10 Okay

Niki

Stayed 2 nights in Mar 2024
Response from Customer Service on 24 Apr,2024
Niki, your feedback is acknowledged and valued. Your satisfaction is our top priority and it seems we fell short in meeting your expectations. Please allow us to reassess and enhance our services to ensure more enjoyable stays for our future guests. We genuinely hope for the opportunity to redeem ourselves and offer you the high standard experiences we're committed to.

10/10 Excellent

estuardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, and clean are!!
Stayed 1 night in Mar 2024
Response from Customer Service on 3 Apr,2024
Estuardo, thank you for recognizing the wonderful service and cleanliness at Hotel Spero. Our team members strive to provide an exceptional stay for all our guests. We're thrilled you experienced this first-hand. Looking forward to your next visit!

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible! We’re from New York, so the neighborhood is just fine. I’m not entirely sure what people are afraid of. There’s a huge Marriott kitty corner… it’s actually a great location! Staff were awesome, and the place is gorgeous. Beds are a little stiff, but all in all really nice!
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr,2024
Marshall, it's wonderful to hear that you appreciated the unique charm of Hotel Spero and our fantastic team members. Your feedback on the location is much appreciated, showing that different guests have different perspectives. We've made a note regarding your comment about the bed comfort. We look forward to your next visit all the way from New York!

10/10 Excellent

Donald B

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean boutique hotel.
Stayed 2 nights in Mar 2024
Response from Customer Service on 31 Mar,2024
Donald, we're thrilled to hear you enjoyed your stay at Hotel Spero. We're glad our cleanliness and boutique aesthetics met your expectations. We sincerely appreciate your feedback and hope to welcome you back for another wonderful experience.

6/10 Okay

Stephanie, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
The area around the hotel can get a little rough in the evening/night. Parking is a huge concern as all of the public lots fill quickly. Overall the hotel itself was good but the other issues make it a deal breaker.
Stayed 2 nights in Mar 2024
Response from Customer Service on 30 Mar,2024
Stephanie, we appreciate your review based on your most recent stay. We understand that finding parking in a bustling city can sometimes be a challenge. While our location brings an exciting urban atmosphere, we're aware that this can also come with its own set of considerations. We're glad you found our hotel itself to be of satisfaction and we’re continually striving to make improvements that will enhance our guests' experience. We hope for a chance to provide you with a smoother visit in the future.

10/10 Excellent

James

Liked: Cleanliness, staff & service
The hotel is very nice, I was upgraded to a suite. The property is a bit worn, but for the price a great deal. Close to good food and where I needed to be. San Francisco looks better than it has for years
Stayed 1 night in Mar 2024
Response from Customer Service on 28 Mar,2024
James, it's wonderful to learn that Hotel Spero met your expectations and provided value for your stay. We're glad the suite upgrade amplified your visit experience and our convenient location added to your satisfaction. Your feedback regarding our property's charm is duly noted, and we truly appreciate your supportive words for San Francisco. Thank you and we hope to welcome you back soon.

10/10 Excellent

Tamerlan, Laguna Niguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from Customer Service on 28 Mar,2024
Tamerlan, thanks for sharing your feedback. We're glad to hear that you had a positive experience at Hotel Spero. Our team anticipates your return for another stellar stay in the future.

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
I will come back
Stayed 2 nights in Mar 2024
Response from Customer Service on 27 Mar,2024
Yasmin, it's a pleasure to hear that you enjoyed your stay at Hotel Spero. Your willingness to return is the highest compliment we could receive. Our team eagerly awaits your future visits. Safe travels until then.

10/10 Excellent

Isabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior design was super nice but modern at the same time. Everything was clean and smelled amazing! When we do eventually come back to sf I’ll book this place again.
Stayed 2 nights in Mar 2024
Response from Customer Service on 19 Mar,2024
Isabel, we're thrilled that you appreciated Hotel Spero's fresh yet contemporary design. We're also glad to know that you enjoyed the cleanliness of our premises and lovely fragrances. We eagerly await your return and look forward to providing another memorable visit next time you're in San Francisco.

10/10 Excellent

javier

Liked: Cleanliness
Disliked: Staff & service
.
Stayed 1 night in Mar 2024
Response from Customer Service on 16 Mar,2024
Javier, thank you for taking the time to leave a review. We're delighted you enjoyed your stay at Hotel Spero. We always strive to provide a pleasant experience, and your feedback shows we are succeeding. We hope you will return for another enjoyable stay!

10/10 Excellent

Javette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor and convenient location
Stayed 1 night in Mar 2024
Response from Customer Service on 14 Mar,2024
Javette, thank you for your wonderful comments! We're thrilled to know you found Hotel Spero's design appealing and location beneficial. We look forward to hosting your future stay with us.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 2 Apr,2024
Christina, we're thrilled to hear that you had a wonderful experience at Hotel Spero. We hope you enjoyed your stay and will consider us as your primary choice in the future. We look forward to welcoming you back.

10/10 Excellent

Nakasha

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Exceptional customer service!
Stayed 3 nights in Mar 2024
Response from Customer Service on 12 Mar,2024
Nakasha, it's wonderful to hear about your positive experience at Hotel Spero. We take great pride in our exceptional customer service and are delighted it made your stay memorable. We look forward to welcoming you back on your next trip.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on 30 Mar,2024
Lori, thank you for your stellar rating of Hotel Spero. It's wonderful to know your stay was an enjoyable experience. We look forward to your next visit.

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked hotel since it was close to the Chase Center. It was about a 1.2 mile walk. Hotel served the purpose. Friendly staff, comfortable bed, good location.
Stayed 1 night in Mar 2024
Response from Customer Service on 5 Mar,2024
Erika, it's wonderful to hear Hotel Spero was able to meet your needs with its convenient location and comfortable accommodations. We're pleased our team members made you feel welcome. Looking forward to welcoming you back in the future.

4/10 Poor

Alex

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Customer Service on 5 Mar,2024
We appreciate you sharing your concerns with us, Alex.We regret to hear that you were dissatisfied with your recent visit. We hope you'll give us another opportunity to provide you with the quality service in which we pride ourselves.

10/10 Excellent

Tania, redlands

Stayed 1 night in Feb 2024
Response from Customer Service on 23 Mar,2024
Tania, it's delightful to hear that you had a great experience at Hotel Spero. Your perfect rating is very much appreciated. We look forward to serving you again on your next visit. Safe travels!

10/10 Excellent

Tania, redlands

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was excellent. Great Expedia perks, upgraded, given a bag of goodies. Hotel has a scent bar where you pick a scent and they give you some for the room. I ran out of toothpaste and they had some at the front desk. Also developed blisters from all the sightseeing and they had bandaids. Helped me out with something getting printed out. Only cons are there is no microwave or coffeemaker/hot water in the room. Location is so close to union square which is ideal but if you go one block in the wrong direction you’ll end up in Tenderloin.
Stayed 2 nights in Feb 2024
Response from Customer Service on 2 Mar,2024
Tania, it's fantastic to hear how much you appreciated the exceptional service provided by the Hotel Spero team members, alongside our unique amenities like our scent bar. It's part of our mission to ensure we make your stay as comfortable and enjoyable as possible. We take note of your feedback regarding the absence of a microwave or coffeemaker in the room. Regarding the hotel's location, we'll ensure to provide clearer guidance in future to help guests navigate the surrounding area. Thank you for choosing us for your visit, and we look forward to welcoming you back.

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant property, good value for the price, on the edge of a slightly rundown neighborhood (but not exceptional). The hotel is near many sights, restaurants and attractions. Our room was a very spacious suite on the top floor, with great views and very comfortable furnishings. The bathroom was a bit small, but not a problem. We did not eat at the restaurant, which was not inviting. There are many very good restaurants nearby. Overall, we enjoyed our stay and felt it was more than worth the price.
Response from Customer Service on 1 Mar,2024
Howard, thank you for taking the time to share your experience at Hotel Spero. We appreciate your kind words about our location, comfortable suites, and great views. We acknowledge your feedback about the size of the bathroom and the restaurant ambiance. We're glad to hear you enjoyed your stay and found our property to be a good value. We strive to continue providing a welcoming environment and look forward to your return visit in the future.

6/10 Okay

??

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the best options at the given price for a hotel in the center of San Francisco close enough to union square, if you don’t mind the room not being like huge. One problem with the hotel is that it doesn’t come with a parking, so make sure you do some work around that if it’s something you need.
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb,2024
It's great to hear you considered us one of the top picks. Noted on the room size and parking concerns. Although we might not have on-site parking, we certainly strive to make suggestions for nearby options as convenient as possible. We hope to have the opportunity to offer an even more seamless experience upon your next visit.

10/10 Excellent

Kassaundra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catherine at the front desk was incredibly friendly and helpful. My room everyday was impeccably cleaned. Any need was met with urgency and kindness. Everyone was friendly. There is a security guard at the hotel entrance who is active at all times. They do not allow door dash to come to drop at the door but had their security guard to keep patrons safe!!!! The area is not anywhere you want to walk around in at night or by yourself. However the hotel cannot help that. Very affordable as well. Great place to stay
Stayed 4 nights in Feb 2024
Response from Customer Service on 27 Feb,2024
Kassaundra, it's wonderful to hear about your positive experience at Hotel Spero. It's heartening to note that Catherine's cordiality and the cleanliness of your room made your stay enjoyable. We also prioritize maintaining high security standards and appreciate your understanding of our delivery policy. Our team strives to meet our guest's requirements promptly and with kindness, and we're glad this was reflected during your stay. Lastly, we're pleased that you found our pricing beneficial and considered us a great place to stay. We look forward to your return.

10/10 Excellent

Jezzikah, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Customer Service on 22 Mar,2024
Jezzikah, it's great to see your high rating for Hotel Spero! We're delighted you enjoyed your stay and we hope to welcome you back soon. Thanks for choosing us.

6/10 Okay

Esmatullah

Noise from other rooms
Stayed 1 night in Feb 2024
Response from Customer Service on 27 Feb,2024
Esmatullah, it seems like you faced some disturbances during your stay. We understand how crucial tranquility is for our guests. For future visits, please feel free to express your concerns immediately, and our dedicated team members will do their utmost to rectify the situation in real time. We value your feedback and hope to have another opportunity to serve you better.

6/10 Okay

Kristopher

Liked: Staff & service
Disliked: Cleanliness
Uncomfortable bed and had to change rooms because the drain was clogged in the shower. Even in my new room water from the shower was leaking onto the bathroom floor.
Stayed 2 nights in Feb 2024
Response from Customer Service on 21 Feb,2024
Kristopher, it seems you had some challenges with your room facilities, which caused inconvenience. We regret that the bed was not to your comfort and there were issues with the bathroom layout. We appreciate your patience in relocating to a different room. Your observations provide us with valuable insight for improvement. Rest assured, your feedback will be addressed and rectified. It is our aim to deliver better experiences for our guests in the future.