Minibar, in-room safe, blackout curtains, iron/ironing board

Reviews of SweetMay Jeju Hotel

4 out of 5
SweetMay Jeju Hotel
9-1, Gimjeongmunhwa-Ro 27 Beon-Gil, Seogwipo, Jeju

Reviews

8.8

Excellent

Rating 10 - Excellent. 240 out of 435 reviews" "
Rating 8 - Good. 134 out of 435 reviews" "
Rating 6 - Okay. 43 out of 435 reviews" "
Rating 4 - Poor. 11 out of 435 reviews" "
Rating 2 - Terrible. 7 out of 435 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Great location and meet special request
Located about 600m from Seogwipo Intercity Bus Terminal and Emart, it was easy for us to get to different places of interests by public transport. Though this is a couple trip, we decided to book a larger room for greater comfort, however there was not enough space to cater for even 2 luggages. Hotel staff is limited in conversational English. We did manage to get an early check-in, which we are really grateful for after a night flight and a long bus ride from the airport. The hotel also met our request to have double pillows without additional costs. We had a low floor room with no few, but not going to complain about that. Overall value for money stay, but could lower prices of breakfast. Only negative feedback is the housekeeping - floor is not cleaned, toilet and facial tissues are not replenished, but the counter staff acted quickly.
Stayed 5 nights in Mar 2023

4/10 Poor

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Moldy smell in sheets / pillows
The staff were nice but the facilities were in poor condition, possibly because I went during the off-peak season. The bedding and pillowcases had a moldy / mildewy smell. When I left a note requesting that they be changed, the mildewy smell decreased with the next change of bedding but then the subsequent changes still had a mildewy smell. There were no spare pillowcase replacements available in the evening. The walls are marked up in the suite I had and some others I saw. It's not ideal for photos as the walls appear dirty. The free parking was nice and not an issue. Didn't try the food but there is a banquet hall. Overall, because of the moldy smell in the bedding I would not recommend the hotel because of health concerns.
Stayed 3 nights in Nov 2022

8/10 Good

Frankie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, bus stops and lots of food options nearby
Stayed 3 nights in Oct 2022

10/10 Excellent

SeungYeol

Stayed 2 nights in Feb 2022
Response from S on 11 Feb,2022
안녕하세요 고객님. 스위트 메이 서귀포 호텔입니다. 저희 호텔을 예약 해주시고 이렇게 좋은 점수도 남겨주셔서 감사합니다. 앞으로 더욱 더 발전하는 스위트 메이가 되겠습니다. 감사합니다.

6/10 Okay

Ved

Travelled with family
Stayed 2 nights in Sep 2021
Response from J on 24 Sept,2021
안녕하세요 고객님 스위트메이 서귀포 호텔입니다 저희 호텔에 예약해주심에 감사드리며 또한 귀한 시간 내주셔서 리뷰 작성해주심에 감사드립니다. 보다 좋은 호텔이 될 수 있도록 더욱 노력하겠습니다. 감사합니다.

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly clean. Booked the Ocean View room, but it is
Stayed 1 night in Sep 2021
Response from J on 20 Sept,2021
Hello. This is Sweet May Seogwipo Hotel. Thank you for making a reservation at our hotel. Thank you for your valuable time and writing the review. We will try harder to make it a better hotel. Have a comfortable day today. Thank you.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 2 nights in Jul 2021
Response from J on 26 Jul,2021
안녕하세요 고객님 스위트메이 서귀포 호텔입니다. 저희 호텔에 방문해주심에 감사드리며 또한 귀한 시간 내주셔서 리뷰 작성해주심에 감사합니다. 보다 더 좋은 호텔이 될 수 있도록 더욱 노력하겠습니다. 감사합니다.

8/10 Good

Baptiste

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Okay for an overnight stay.
Good location. Room could be a bit cleaner (many tiny marks on walls for instance). AC was not working in the room but didn't ask the staff about it. Overall okay for an overnight stay. Would not stay for longer though.
Stayed 1 night in Apr 2021

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Free parking next to the Hotel. Quite many restaurants around the hotel so it was easy to eat out. The room was clean and comfortable. Especially recommended for people with cars!
Stayed 3 nights in Feb 2021

10/10 Excellent

랄프, 부산

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, excellent food
Stayed 3 nights in Nov 2020

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not What I Expected or Hoped For
The room had an odor, either of cigarette smoke or of just being closed up for a while, and there was a hair in the bed, thought it otherwise appeared clean. The walls were marked up, which gave it an unclean feel as well. I expected a much more comfortable and "luxurious" feeling space based on the reviews. In fact, I only booked it because I live in an apartment and wanted a bath tub for the night, but I left the same night without using the bath because I expected something nicer with a cleaner feel. If I NEEDED a hotel, I would've stayed for one night but I was going for a mini-vacation close to home and it wasn't what I expected based on other reviews. Maybe it was just my room.
Stayed 1 night in Nov 2020

10/10 Excellent

MINJEONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
최고의 가성비 호텔, 숙소 컨디션과 뷰가 완벽함에도 1박 가격이 이렇게 저렴할 수 있음에 감탄하고 갑니다. 또한 서귀포 번화가에 있어 근처에 카페 및 식당 편의점 다 있어서 이용하기 편합니다. 다만 주차공간이 조금 늘어났으면 좋겠습니다. 정말 잘 숙박하고 갑니다!
Stayed 1 night in May 2024

8/10 Good

SEKYOUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from 프런트 on 17 Apr,2024
숙소를 이용해주셔서 감사합니다.항상 고객님의 입장에서 최선을 다하는서귀포 스위트메이호텔이 되겠습니다.

10/10 Excellent

학균

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
깔끔하면서 넓고 주차공간이 좋았습니다
Stayed 1 night in Dec 2023
Response from 프런트 on 17 Apr,2024
숙소를 이용해주셔서 감사합니다.항상 고객님의 입장에서 최선을 다하는서귀포 스위트메이호텔이 되겠습니다.

8/10 Good

seki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 이용 후기
겨울이지만 저는 더위를 많이 타서 더웠어요 에어컨이 안 틀어져서 프런트 연락했더니 에어컨을 방마다 개별로 못 틀어 준다고 해서 선풍기라도 달라고 해서 선풍기 틀고 잤네요 ㅎ 이불 하나도 안 덮고 잤어요 조식은 별로 입니다. 바닥 대리석이라 깨끗하고 좋았어요 침대 푹신하고 좋았어요
Stayed 1 night in Dec 2023
Response from 예약팀 on 17 Apr,2024
숙소를 이용해주셔서 감사합니다.항상 고객님의 입장에서 최선을 다하는서귀포 스위트메이호텔이 되겠습니다.

10/10 Excellent

jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

JoonBum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 짱입니다
서비스는 두루두루 기본 이상이고 가성비가 너무 좋습니다
Stayed 2 nights in Dec 2023
Response from 프런트1 on 17 Apr,2024
숙소를 이용해주셔서 감사합니다.항상 고객님의 입장에서 최선을 다하는서귀포 스위트메이호텔이 되겠습니다.

10/10 Excellent

Junghwan

Stayed 1 night in Dec 2023

10/10 Excellent

JA YOUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 바닥이 카펫이 아니라 좋았구요. 일정상 문제가 있었는데, 매니저님께서 잘 응해 주셨구요. 웰컴 귤도 맛나게 잘 먹었습니다. 다음에 가족 여행르로 다시 방문 할께요.
Stayed 3 nights in Dec 2023

2/10 Terrible

Sunhee

Stayed 2 nights in Sep 2023

10/10 Excellent

yong seon

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Ara

Stayed 2 nights in Aug 2023

8/10 Good

seonghwa

Travelled with group
Liked: Staff & service
침구류에 먼지가 많네요 가구물들에 파손된부분도 보이구요 직원분들은 친절했습니다 후다닥! 자고 오긴 좋습니다
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

JUNGWOO

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

Yuna

Stayed 1 night in Aug 2023

8/10 Good

SUMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4인가족 가성비 좋은 호텔!
4인가족여행이었는데 침대도 넓고 화장실, 욕실, 세면대 구조가 이용하기 편리했어요. 넷플릭스도 설치되어있어 좋았구요. 주차장이 좀 좁아서 건너편에 주차하는게 조금 번거로왔네요. 근처에 맥도날드, 스타벅스 등이 있어 편리했구요. 조식도 한식, 양식 다 있어서 가성비 좋았어요. 다음에 또 제주갈때 이용하고 싶어요.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
제주도 처음 혼자 여행하는데 만족스럽습니다
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

HAN LIM

Stayed 1 night in Jun 2023

10/10 Excellent

Jeasung

Stayed 1 night in May 2023

10/10 Excellent

Eunkyoung

Stayed 2 nights in Apr 2023

10/10 Excellent

Ho jung

Stayed 1 night in Dec 2022

6/10 Okay

Eunji

Stayed 2 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Kwang Ho

Stayed 4 nights in Mar 2023

10/10 Excellent

hyangsuk

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
넓은 트리플 룸
예상보다 넓은 트리플 룸으로 셋이서 여행한다면 강추합니다. 주차 룸 컨디션 모두 너무 만족합니다.주면에 걸어서 갈 수있는 맛집들이 많은것도 좋았습니다
Stayed 1 night in Mar 2023

10/10 Excellent

EUNSIM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

hanseok

Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

옥임

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

(Kyung Soo)

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

CHEONWOOK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주변 식당 맛집 너무 많아 좋습니다. 조용하고 바다뷰 호텔로 가성비 최고입니다.
Stayed 2 nights in Feb 2023

10/10 Excellent

Yonghwan

Stayed 4 nights in Feb 2023

10/10 Excellent

Kwangrae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
시설은 비용대비 만족하나 조식은 개선이 필요함.
Stayed 4 nights in Feb 2023

8/10 Good

seo hyun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
창밖 바다풍경을 정면으로 볼수있는 시설이였으며, 라운지 및 마사지 이용할수 있어 좋아요~
Stayed 1 night in Jan 2023

8/10 Good

Chunghun

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023