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Reviews of Moxy Seoul Insadong

3.5 out of 5
Moxy Seoul Insadong
37, Donhwamun-ro 11-gil, Jongno-gu, Seoul, Seoul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 159 out of 266 reviews" "
Rating 8 - Good. 79 out of 266 reviews" "
Rating 6 - Okay. 16 out of 266 reviews" "
Rating 4 - Poor. 9 out of 266 reviews" "
Rating 2 - Terrible. 3 out of 266 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bessie, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of dining options, good subway stations to get to and from the hotel, and friendly helpful staff.
Stayed 4 nights in May 2024

10/10 Excellent

Reginald Kin Hong, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 20 nights in Apr 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel has a rooftop bar with a great view of the city. The gym was very good to use. The staff were excellent, friendly and spoke fantastic English. I would book here again when I stay. One thing to keep in mind is that it is right in the heart of Insadong. What I did not realize is it is in the middle of a party atmosphere with outdoor bars and people having a great time. It is not why I chose the hotel. I did not mind it and my stay was not affected at all, but if you do not want to stay in that kind of atmosphere then it is not for you. I chose it for convenience to where I had business in Seoul the next morning and I was not disappointed in any way.
Stayed 1 night in Apr 2024

8/10 Good

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Stayed 1 night in Apr 2024

10/10 Excellent

Marcela, calexico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Breakfast very complete and delicious. I will definitely ho back.
Stayed 5 nights in Mar 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC in the room is major plus!
Stayed 10 nights in Mar 2024

10/10 Excellent

Jenna, Dallas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Cathryn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beginning to end a superb accommodation in a convenient location to transport, dining and activities. Our room was comfortable and efficiently designed. The bed and rain shower head were a plus. Breakfast was a nice combination of Asian and Western cuisine. There were new dishes offered each day. Front desk, housekeeping, and restaurant staff were always responsive and helpful. Highly recommend and would stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kyriaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moxy is always a great choice
Great location, lovely staff and very comfortable room. The room was clean and the bathroom spacious.
Stayed 4 nights in Jan 2024

8/10 Good

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is right next to subway Jongno-3 ga, right across Ikseon-dong for cafe hopping, and 10 minutes walk to Insadong, however not as vibrant as Myeongdong and Hongdae. First night we got here it was snowing and airport bus dropped us on the opposite direction of Jongno-3 ga so we had to drag our heavy luggages across the streets to get here…I didn’t like the reception was on the 16th floor it’s not convenient. Overall the staff are quite helpful. Everything was pretty good, especially the separate shower and toilet design with sliding door was a fantastic idea. We had a pleasant stay!!
Stayed 5 nights in Dec 2023

10/10 Excellent

Paolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Janny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient since it's right above the Jongno 3-ga subway station in Insadong. The hotel room itself was a great use of the small space it had and it never felt too stuffy. Highly recommend staying here!
Stayed 5 nights in Dec 2023

10/10 Excellent

carina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent!!
Great experience!! Staff is very nice and hotel is awesome! Great lovation, right in front of subway station!!
Stayed 8 nights in Dec 2023

8/10 Good

Livia Min Yi

Stayed 7 nights in Dec 2023

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel in great location.
Stayed 5 nights in Dec 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Moxy Insadong was great! The room was a great size and staffs were professional and friendly. It was a great location as well; a lot of dining options! I would highly recommend to it to stay here! Bed might be a tad bit too soft for my liking but it was comfy. I do like the fact they have separate shower and toilet. I thought that was a huge plus, lol. I would definitely recommend this hotel!

10/10 Excellent

Ai Shiang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We picked Moxy because of its location and the the facilities they provided (laundry facilities & luggage storage). We also loved the vibe of the surrounding. Staffs spoke English which is excellent. Overall the hotels we stayed so far, Moxy is the MOST memorable. We will stay again. Love it!

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jake was very helpful , polite and friendly.
Stayed 8 nights in Nov 2023

10/10 Excellent

Katie

Stayed 3 nights in Nov 2023

4/10 Poor

Julie

Liked: Cleanliness, staff & service, amenities
Pros: the bed and linens were nice, the shower was great as well. Cons: The hotel is on the older side, and the noise/soundproofing between rooms is really bad. I could hear my neighbors early in the morning talking, taking a shower… they weren’t even loud. The other ones were moving furniture at 8am. I couldn’t imagine if they were loud, I would have left or asked to be moved. I stayed at the moxy in myeongdong, it is worth the extra $$. Overall I don’t think the price justified the accommodations. The bar and lounge areas are cool, but no one was there even on a sold out Saturday night? I guess that’s Insadong area….
Stayed 1 night in Nov 2023

10/10 Excellent

Ponchanit

Stayed 5 nights in Nov 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean. Shower was spacious. Staff friendly. Close to subway station. Busy area with night life
Stayed 9 nights in Oct 2023

10/10 Excellent

Gugdoo

Stayed 2 nights in Oct 2023

10/10 Excellent

Tammy annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the fun vibe. Laundry service and coffee every morning(some milk would have been even better) The area is great to walk in and the subway entrance is literally in front of the lobby
Stayed 6 nights in Oct 2023

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time, don’t be fooled by the star rating, great hotel, clean and close to everything.
Stayed 3 nights in Sep 2023

10/10 Excellent

Rang

Stayed 3 nights in Oct 2023

10/10 Excellent

Yohei, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient area and nice spacious rooms. Only negative was that it was a bit noisy late into the night each night but can understand with the location
Stayed 4 nights in Oct 2023

8/10 Good

Sung In, Silver Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of Moxy is great - the hotel is conveniently located near the Jongno-3(sam)ga subway exit which makes connecting to other areas of Seoul very easy, and it is very walkable to Ikseondong, Insadong, Anguk and even to Gyeongbokgung Palace if you want a longer walk. The room was spacious, clean and well-designed. Staff were friendly and helpful although interaction was minimal (check in and check out only). I’d definitely stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Theresa, Kensington

Stayed 13 nights in Oct 2023

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The facilities were clean and well taken care of!
Stayed 3 nights in Oct 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Insadong is an ‘old town’ with unique original buildings which were once houses but are now shops. Great vibe in the area. This hotel was outstanding in all ways: service, cleanliness, decor, comfort. Breakfast is extensive with many options. Assistance was provided with sightseeing and transport. Vast number of eateries outside and good access to metro. If I return to Seoul I’ll definitely stay at Moxy Seoul Insadong again. Loved it.
Stayed 4 nights in Oct 2023

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The Moxy is a low service hotel, part of the Marriott Group. Reception was on 16 Floor at the bar. Mixed help from staff - some were helpful; others less so. Having reception on the top floor made getting help inconvenient - could not just ask a quick question on the way out. Breakfast was not very good. Paid for it because we were told it was "American" as well as Korean. Pastries were only edible on one day in the four days we were there (it was like they were reheating old stock - very tough (actually inedible) even when heated) Tuesday's offering of pastries however was perfectly prepared (so they could do it). Range of "3 seasonal fruit" included tinned fruit each day (which might have been seasonal (mainly tinned peaches) but definitely was not fresh). Had to ask for butter each day. No jam, only marmalade. East Asian breakfast stuff may well have been very good. Rooms were well cleaned each day. Nice room with good view over Seoul. Very well located - right by tube and near interesting cultural buildings (palaces, shrines and parks)
Stayed 4 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel located at the heart of a great area and right next to major metro stations. The hotel itself was super exciting in addition to the quality of the room. Also, the front desk were sincere in handling all check in items. I will be returning to this hotel again and again and again
Stayed 7 nights in Oct 2023

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything seemed easy from here. Fun environment
Stayed 9 nights in Sep 2023

10/10 Excellent

Ruwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Location is so ideal. The property is nice and well maintained. I’ve stayed at the moxy twice and would definitely stay again.
Stayed 3 nights in Sep 2023

8/10 Good

Hoon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Located at center of Seoul you can walk many interesting places.
Stayed 1 night in Sep 2023

8/10 Good

Hoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very kind and place is reasonably clean and surroundings are safe. Will choose again in near future.
Stayed 3 nights in Sep 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the middle of all of the major sites! Amazing energy and street food outside of the hotel.
Stayed 5 nights in Sep 2023

10/10 Excellent

Libbey

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location! Funky, urban decor, good music, excellent coffee. This place had everything we needed. Very well thought out. We will be back!
Stayed 2 nights in Sep 2023

10/10 Excellent

Alison Elizabeth, San Francisco

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel! Would definitely recommend it.
Stayed 5 nights in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

PUI SHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
trendy decor, hi beat music, unique music theme, functional room appliances
Stayed 6 nights in Aug 2023

10/10 Excellent

Sheree Gae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Harshvir

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great Location close to everything, Beds are not comfortable at all got a back ache every morning.
Stayed 3 nights in Aug 2023

10/10 Excellent

Taewook, Pasadenaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at this hotel. It is located right next to a subway entrance and is close to everything you should see in Seoul. The area is known for its walkability and numerous restaurants and bars. However, bring your friends; Korean bars are often not compatible with solo travelers.
Stayed 1 night in Aug 2023

10/10 Excellent

Olukorede

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus and underground transport, quiet inside, safe area with lots of things to do walking distance
Stayed 3 nights in Aug 2023

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice for the price point. I got a slightly skewed view after staying the week prior at Sofitel Ambassador near Lotte World Mall. I enjoyed walking to the sites nearby insadong. I think i would recommended to friends who are budget conscious and want a convenient launch point for sightseeing.
Stayed 3 nights in Aug 2023

10/10 Excellent

Donghoon

Stayed 1 night in Aug 2023