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Reviews of Myeongdong MOM House

2.5 out of 5
Myeongdong MOM House
11, Toegye-ro 22-gil, Jung-gu, Seoul, Seoul

Reviews

7.8

Good

Rating 10 - Excellent. 109 out of 437 reviews" "
Rating 8 - Good. 206 out of 437 reviews" "
Rating 6 - Okay. 85 out of 437 reviews" "
Rating 4 - Poor. 26 out of 437 reviews" "
Rating 2 - Terrible. 11 out of 437 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Mia Giyana

Travelled with partner
Liked: Staff & service
I really liked how conveniently close it was to Myeongdong Shopping Street and the Station. Check in and check out was fast and easy, staff we’re really nice and helpful too. However, facility was a bit run down for my liking, even for the price. There were times that we had to wait for hot water to shower, and walls were thin enough to hear next door. Ideal for backpackers, or single travelers. Overall, we we’re still comfortable, could’ve just been better.
Stayed 5 nights in Nov 2023
Response from MOM HOUSE on 29 Dec,2023
We are sorry for the inconvenience brought to you. We will try to improve the facilities. Thank you for your valuable comment.Hope you have a comfortable stay here.

6/10 Okay

Helen

Stayed 1 night in Aug 2023

6/10 Okay

Helen

I liked the air condiitioning but unless you ask for new towels, tooket paper, a change of sheets, trash taken out, they dont provide it forvyou. Even when asking, they are not always receptive or available. As a guest staying for a week, i would thinknthey would refresh thing for you from day to day.
Stayed 4 nights in Aug 2023

8/10 Good

Ivee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location!
Convenient for train, bus and airport travel. Nice cafes! Very near Namsan Tower! You can hike! You can easily enjoy the food in Myeongdong streets.
Stayed 3 nights in Jun 2023

2/10 Terrible

Sruthi Ranganayaki

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

4/10 Poor

Esther

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst room but good customer service
We made a reservation for 2 weeks to stay for our family vacay but when we checked in, the room was so disappointing. Full of dust on A/C and molds on the wall, stinky room with bathroom door that won't even close. We called the management for a full refund and he was very responsive and tried to fulfill our needs. Worst room condition but good customer service.
Stayed 1 night in Jun 2023

6/10 Okay

Kok Poh Winston

Disliked: Staff & service
There was no human interaction at all. I arrived in the morning and had to call using the number at the front desk and the guy who answered told me to leave my luggage at the lobby and be back by 3 pm. I could not even ask for early check-in. Throughout my 6-day stay, there was no human interaction at all. Even when I checked out, I left the door access card on the front desk.
Stayed 6 nights in May 2023

8/10 Good

Yuan

Stayed 4 nights in Apr 2023

6/10 Okay

Ana Veronica

Stayed 7 nights in Mar 2023

8/10 Good

Stang

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have a good support and review about hotel before checked in location of hotel is better easy to go anywhere nearly subway train on number 4 line for room condition is good enough for money, I pay but Toilet should be fix noise of water on lavatory because water is passing all the time not much problem and last thing should have water gun to clean after finish excrement for my side is a good place to stay
Stayed 3 nights in Nov 2022

8/10 Good

Takao

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from MOM HOUSE on 28 Feb,2020
Thank you very much Hope to see you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2018
Response from MOM HOUSE on 28 Jan,2020
Thank you very much

10/10 Excellent

YEN LING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family experience
Nice hotel with great location for family.
Stayed 10 nights in Dec 2019
Response from MOM HOUSE on 6 Jan,2020
Thank you for staying in MOM HOUSE.Hope you have a nice journey with MOM HOUSE in Korea. See you next time.

8/10 Good

Khloe, BC Canada

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is so accessible, just few steps from Myeongdong stn, and just across airport bus. Also, Myeongdong shopping area is just across the street. The staff are nice and friendly. It would be better to redesign the bathroom as since it is shared, the space for shower area is blocked by the sink.
Stayed 5 nights in Dec 2019
Response from MOM HOUSE on 18 Dec,2019
Thank you for staying in MOM HOUSE. We are sorry for the inconvenience brought to you. We will improve the issue. Thank you for your comment and hope you have a nice journey in Korea.

6/10 Okay

m c

Travelled with group
Disliked: Cleanliness, room comfort
Accomodation - there are 2 buildings. 1 grp was sent to bldg where reception is located. It has 1 elevator. Room is a little small and cramped, the toilet has no separate shower area. The lavatory faucet only have a separator where the shower hose is attached. Waste water at the lavatory drains very slow due to hair accumulating since it is where most wash their hair. Rust stains in the tiles around the toilet. Drinking water - no available cup you have to request from reception. There is water dispenser outside in the pantry area. Beddings - we got twin room. There are 2 single beds with 1 pillow and 1 blanket. Towels - no bath towel. They provide 4 pcs hand towel. Towels are old and with holes and runs on the sides. Amenities - tissue, shampoo, conditioner and body wash only Location - near myeondong night market, exit 2 and exit 1 of myeongdong subway station, near dropoff shuttle bus from airport. 2nd grp sent to bldg 2 since bldg 1 already full. Bldg 2 have no elevator. Only stairs. All rooms in 2nd flr. Room-toilet configuration same with bldg 1. Breakfast - 1st day - coffee, orange juice, bread, strawberry jam, butter, sunny side up egg, bacon, banana cake, orange and banana slices. 2nd day - same as above except instead of bacon it was replaced with plain porridge and seaweed. 3rd day - same as above except instead or porridge. replaced w/ plain pasta with tomatoes. Cleaning - reception said they do not clean or replace towel on daily basis.
Stayed 3 nights in Nov 2019
Response from MOM HOUSE on 10 Dec,2019
Thank you for staying in MOM HOUSE. We will discuus the issue you mentioned and improve it. Thank you for your precious comment and hope you still have a pleasant journey in Korea. See you next time.

8/10 Good

ANSON ENG MACHINERY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff
just too near main road and some noise of vehicle sound
Stayed 1 night in Jun 2019
Response from MOM HOUSE on 19 Jun,2019
Thank you for staying in MOM HOUSE. We will listen your suggestions and hope to improve it as soon as possible. Hope you have a pleasant journey with MOM HOUSE. See you next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient as it is near myeong dong station. It is clean as well. The towels are very small.
Stayed 10 nights in May 2019
Response from MOM HOUSE on 7 Jun,2019
Thank you for staying in MOM HOUSE. We will listen your suggestions and hope to improve it as soon as possible. Hope you have a pleasant journey with MOM HOUSE. See you next time.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a basic hotel at a good rate near a popular area. If you want to see Myeong-dong area and not spend a lot this is a good hotel. Breakfast is basic but a nice start to the day.
Stayed 2 nights in May 2019
Response from MOM HOUSE on 11 May,2019
Thank you for staying in MOM HOUSE. Hope you have a nice journey in Korea.

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amenities was not replenished until requested. Towel was small (like a face towel size). Breakfast was very simple. Location is perfect. Opposite Uniqlo Myeongdong (the bus stop to take limousine bus 6015).
Stayed 7 nights in Apr 2019
Response from MOM HOUSE on 11 May,2019
Thank you for staying in MOM HOUSE. We are sorry for the inconvenience brought to you. Thank you for your comment and we will improve about that. Hope you still have a nice journey in Korea.

6/10 Okay

Noria

Disliked: Room comfort
The room too small
Stayed 2 nights in Feb 2019
Response from MOM HOUSE on 14 Feb,2019
Thank you for staying in MOM HOUSE. We will fix the problem after meeting. Hope you have a pleasant journey with MOM HOUSE. See you next time.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 5 nights in Dec 2018
Response from MOM HOUSE on 3 Feb,2019
Thank you for staying in MOM HOUSE. Hope you have a pleasant journey with MOM HOUSE. See you next time.

6/10 Okay

Rine

Good location. But room very small. Basic amenities. Overall is ok for two nights stay.
Stayed 2 nights in Dec 2018
Response from MOM HOUSE on 3 Jan,2019
Thank you for staying in MOM HOUSE. Hope you have a pleasant journey with MOM HOUSE. See you next time.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dusty room and mouldy toilet
The room is dusty with corners not vacuumed properly, we can see clumps of dust. Windows are not winter proof and cold air can seep in although the windows were completely shut. Lots of visible mould can be seen in the toilet / bathroom. Towels are v small and thin. Room was not cleaned daily. Saw a spotted blood stained tissue on the window ledge of room and gave feedback to reception counter lady. Breakfast was simple, no frills but not bad. Room heater works well but aircon is v dusty as well.
Stayed 8 nights in Dec 2018
Response from MOM HOUSE on 24 Dec,2018
Thank you for staying in MOM HOUSE. We will try to improve that. Hope you still have a nice journey with MOM HOUSE and see you next time.

8/10 Good

zetty, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, comfortable and great location. The only downside is that the towel provided is small towel.
Stayed 9 nights in Nov 2018
Response from MOM HOUSE on 6 Dec,2018
Thank you for staying in MOM HOUSE. We will try to improve that. Hope you still have a nice journey with MOM HOUSE and see you next time.

8/10 Good

yiak leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with reasonable price.
Stayed 2 nights in Oct 2018
Response from MOM HOUSE on 21 Nov,2018
Thank you for staying in MOM HOUSE. Hope you have a pleasant journey with MOM HOUSE. See you next time.

8/10 Good

Cheryl, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a traffic light away from Myeongdong street where you can get absolute everything! It's also easily accessible to the metro station where you can explore anywhere. :)
Stayed 6 nights in Oct 2018
Response from MOM HOUSE on 16 Nov,2018
Thank you for staying in MOM HOUSE. Hope you have a pleasant journey with MOM HOUSE. See you next time.

8/10 Good

Mon, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location, very close to shopping center. Good breakfast and helpful staff.
Stayed 4 nights in Oct 2018
Response from MOM HOUSE on 30 Oct,2018
Thank you for staying in MOM HOUSE. Hope to see you next time. Thank you for your comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice with convenience transportation ... nearby shopping area
Stayed 4 nights in Oct 2018
Response from MOM HOUSE on 25 Oct,2018
Thank you for staying in MOM HOUSE. Hope to see you next time. Thank you for your comment.

6/10 Okay

May, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice Area, Disappointing Service
The hotel is very close to public transport and the Myeongdong shopping district. The staff were not very accommodating or friendly, it almost felt like they spoke no English whatsoever. The room was nice, though people staying on the same floor were quite loud late at night. Getting to the hotel was not too difficult, but trying to find food or the correct transport routes for sightseeing was relatively harder than it should have been because it felt like I could not ask the front desk for help. The views from the room were charming.
Stayed 3 nights in Aug 2018
Response from MOM HOUSE on 17 Aug,2018
Thank you for choosing and staying in MOM HOUSE. We are sorry to brought you inconvenience during your stay. Hope you still have a nice journey with MOM HOUSE in Korea. We will take your advice as reference and provide better service to tourists. Thank you for your comment.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Location is superb, which is right in the shopping district. Room is tiny, and definitely is not large enough for two people with their shopping stuffs. Breakfast is OK. The staff is friendly.
Stayed 1 night in Aug 2018
Response from MOM HOUSE on 8 Aug,2018
Thank you for choosing and staying in MOM HOUSE. Hope you have a nice journey with MOM HOUSE in Korea. We will take your advice as reference and provide better service to tourists. Thank you for your comment.

6/10 Okay

Huang

Disliked: Cleanliness
Bad Cleanliness
Toilet ceiling leaking informed the help desk and was told they will repair the next day. But when asked the very next day, they reacted as if they didn't know. We told them to do room cleaning end up they only tidy the blankets without changing the bed sheets. Used towels were left inside our bathroom.
Stayed 7 nights in Jun 2018
Response from MOM HOUSE on 5 Aug,2018
Thank you for choosing and staying in MOM HOUSE. Hope you still have a nice journey with MOM HOUSE in Korea. For cleaning service, if tourists request to change the bed sheets, we will change for guests. We are sorry for the late maintenance of the leaking problem. We will take your advice as reference and provide better service to tourists. Thank you for your comment.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent location
Stayed 2 nights in Apr 2018
Response from MOM HOUSE on 26 May,2018
Thank you for choosing and staying in MOM HOUSE. Hope you have a nice journey with MOM HOUSE in Korea. Thank you for your comment.

4/10 Poor

wendy, Singapore

Disliked: Staff & service, property conditions & facilities, room comfort
Convenient near Myeongdong
The room is too small for 2 person ... no space for luggage.
Stayed 1 night in Mar 2018
Response from MOM HOUSE on 17 Mar,2018
Thank you for choosing and staying in MOM House. We are sorry for the inconvenience brought to you. We will try our best and put more effort on the part of cleaning. Hope you still have a nice journey here and hope to see you again. Thank you for your advice.

6/10 Okay

Yau, SG

Liked: Cleanliness
Disliked: Room comfort
Not for winter, room temperature is too cold
Not for winter, room temperature is too cold. It's getting too cold to take a bath.
Stayed 1 night in Dec 2017
Response from MOM HOUSE on 20 Dec,2017
Thank you for choosing and staying in MOM HOUSE. We are sorry for the inconvenience brought to you. We will try our best to provide better service. Hope you still have a nice journey here and hope to see you next time. Thank you.

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Myeondong! Close to shopping and the train station. Staff was very friendly! I would stay here again!
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Staff & service
Good location, average room and quite good service
They have a free hanbok room on the rooftop for you to try out the hanbok. Their breakfast was quite good as well although the variety is not a lot. (It was usually toast with jam; potato salad; gimbap/muffin; juice & coffee). The service was good, the receptionist were very helpful to us. However you will need to request for makeup room service else the room will not be cleaned. The toilet provides several towels although small and shampoo and soap were provided. I was happy that we could use the washing machine and microwave. Also the room card needs a 10,000KWR deposit which is a first in all my travels.

8/10 Good

Alan, Manila

Liked: Cleanliness, room comfort
The best location with coffee shop
Location is key in Seoul and this hotel is quite near Myeongdong shopping district by foot, Insadong by 5min cab and N Tower by a quick bus ride. Access to both airport bus stop and subway is so convenient and it's a very short walk to both. The only down sides are the room/toilet sizes including giving only face towels to guests and breakfast are all bread selections. I will recommend this place to friends

8/10 Good

Stephanie, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Moderately priced Hallyu experience
The room was a little small but as I only stayed one night it was fine. The walls of the corridors are nicely decorated with images of Kyuhyun of Super Junior. If you are a fan of Super Junior, I recommend staying here.

8/10 Good

Man Lan Shirl, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast is good, triple room have heat floor 3 points electronic plug did not work good, 2 points also good

10/10 Excellent

Shiu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great middle price range in Myeongdong, seoul!
Great middle price range in Myeongdong, seoul!

6/10 Okay

john f, Dallas

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Central Seoul Location
The location was excellent. Easy from the airport. just take the airport train to Seoul station then a subway for two stops. Easy walk from subway station.

10/10 Excellent

Swee Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay Hoiliday Makers
Location is very good. Room small but clean. Very near to train station and amenities. Staff friendly and helpful. No iron board. Very suitable for short stay holiday makers but not business people.

8/10 Good

Ying Mei, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location
Hotel is clean and excellent location. They provide only face towels and no comb and toothbrush provided.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE PLACE
NEAR SUBWAY,convenience near MyeongDong and convenience from airport to the MOM HOUSE

10/10 Excellent

Liat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Emma, Oxford

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Great location, but don't expect too much
I stayed for 8 nights...It was ok and in a good location. The hotel only provides cleaning if you ask for it and the towels are only the size of a bathroom mat. If you book, bring your own towels and don't expect too much. I rated the service as poor since they provide none.

6/10 Okay

Verified traveller

Liked: Staff & service
No-frills, clean accommodation.
Good for a short trip!

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
poor hotel facilities， Located in convenience pla
so noisy in midnight no comb！its inconvenient to take a shower and toilet floor will get wet after shower .

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort