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The Rooms were very clean and all the staff were incredibly helpful and friendly.
Breakfast was amazing!!
👎The hotel bar was expensive for a beer or a bite to eat.
In the last a couple of years, every time I came to Shanghai Pudong, I always stay here. It is very nice place - convenient. clean, easy to check in and decent price!
Front desk can not exchange currency. You are stuck if youvdo not have enough RMB. They have a machine but it does not work. Bank nearby but weekends you are in trouble
The room is small, even for one person. Room is newly refurbished but not the toilet. The lobby is massive though. Breakfast is so so, nothing to write home about. Location is fairly near to Pudong airport. I still prefer my experience with Conrad
Dear Guest, thank you for staying at the Renaissance Shanghai Pudong Hotel and taking time to share your valued comments with us on your last stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we are glad that we do meet your expectations. One of our key priorities is to provide the highest level of friendly and courteous service. Thank you for staying at our hotel and we hope to serve you again next time. If you need any assistant for your future stay, please feel free to contact us.
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Hotel room was clean and spacious and quiet. There was a small shopping mall about 3 min walk away. Buffet breakfast was very good. Service was excellent. I didn't follow this up, but I didn't see a room service menu in the room, not sure if it was left out or if there is no room service availability.
Benjamin
Stayed 2 nights in Dec 2019
Response from Cheryl Zhu on 10 Dec,2019
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to share your review with us. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Great hotel, great service, amazing breakfast buffet, personable bar staff, accommodating front desk and concierge. Only thing I would recommend is to have the taxi service charge the room or comment in advance that taxi’s there only accept cash, Alipay or wechat pay. Thankfully they accepted US dollars.
Verified traveller
Stayed 5 nights in Oct 2019
Response from Cheryl Zhu on 5 Dec,2019
Dear Guest, thank you for staying at the Renaissance Shanghai Pudong Hotel and taking time to share your valued comments with us on your last stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we are glad that we do meet your expectations. One of our key priorities is to provide the highest level of friendly and courteous service. Thank you for staying at our hotel and we hope to serve you again next time. If you need any assistant for your future stay, please feel free to contact us.
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post a review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Good location and good services. Clean and comfortable beddings.
Verified traveller
Stayed 3 nights in Oct 2019
Response from Cheryl Zhu on 21 Oct,2019
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Easy check-in. Nice room, very comfortable bed. No complaints!
David
Stayed 1 night in Sep 2019
Response from Cheryl Zhu on 16 Sept,2019
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Room simply stunk and was so humid, had to hang dry my clothes. Ended up moving rooms, but still the hotel is too old and not kept up well, and it clearly shows when checking into the room.
Overpriced for what it’s worth.
Staff was very helpful however.
Pavel
Stayed 7 nights in Sep 2019
Response from Cheryl Zhu on 16 Sept,2019
Dear Guest, thank you very much for taking the time to serve on Renaissance Shanghai Pudong hotel write a review. Our hotel's staff has been committed to offering the highest level of service, with the intimate action to make guests feel warm. We noticed you about the hotel facilities such comments, let me do this to you apologize for the inconvenience. If you experience the next time you stay satisfied, please feel free to give your client manager comments and suggestions. Look forward to your next stay to witness our perfect!
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
10/10 Excellent
Verified traveller
Business traveller
25 Aug,2019
Liked: Cleanliness, staff & service, amenities
nice hotel good lobby design, but breakfast will need to improve.
Verified traveller
Stayed 3 nights in Aug 2019
Response from Cheryl Zhu on 26 Aug,2019
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Very good location of hotel, near Century Park and many shops. Also the customer service of the staff, including Mark, was excellent. Would come again if returning to China.
Verified traveller
Stayed 4 nights in Jul 2019
Response from Cheryl Zhu on 31 Jul,2019
Dear Guest,
Thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Excellent location for exhibitions at the SNIEC. Comfortable, luxurious, impeccable service
Verified traveller
Stayed 6 nights in Jun 2019
Response from Cheryl Zhu on 26 Jun,2019
Dear Guest,
Thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
A fantastic experience - only drawback was that I failed to fully research and discovered it was in the business district and further from the sites than I first thought. That was my fault. Great hotel.
Scott
Stayed 3 nights in Jun 2019
Response from Cheryl Zhu on 26 Jun,2019
Dear Guest,
Thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Dear Guest,
Thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Dear Guest,
Thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
8/10 Good
MR
Business traveller
24 May,2019
Hotel gave me a Complimentary welcome drink ticket
MR
Stayed 1 night in May 2019
Response from Cheryl Zhu on 27 May,2019
Dear Guest, thank you for staying with us at the Renaissance Shanghai Pudong Hotel. I appreciate that you took the time to post such a positive review. We are very glad that you have a good time at our hotel. It is also great to see that you were satisfied with our convenient location and outstanding breakfast. As always, it is a pleasure to have you stay with us and we look forward to see you again.
Always like this hotel - not over the top place. Comfortable, clean, nice room size and in a good place - can walk to exhibition halls and only 30 mins from Bund and 40 mins from airports. Shopping and restaurants are 5 mins up the road too. I've stayed there something like 10 times now and will continue to - however have noticed the price is rising and while it is staying reasonable I will always go back.
mark
Stayed 3 nights in Oct 2018
Response from Jane on 5 Dec,2018
Thank you for your appraising. Wish you come again