Terrace/patio

Reviews of Somerset Grandview Shenzhen

4 out of 5
Somerset Grandview Shenzhen
No.5 Xinsha Road, Futian District, Shenzhen, Guangdong

Reviews

8.6

Excellent

Rating 10 - Excellent. 59 out of 130 reviews" "
Rating 8 - Good. 49 out of 130 reviews" "
Rating 6 - Okay. 17 out of 130 reviews" "
Rating 4 - Poor. 1 out of 130 reviews" "
Rating 2 - Terrible. 4 out of 130 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeetesh

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed here for the second time, each stay has been for a week minimum. It’s a good clean no frills apartment hotel. Ideal for business travelers who are spending less time in the room. The breakfast is quite basic but good enough to get going.
Stayed 7 nights in Apr 2024
Response from Cissy ZHOU on 28 Apr,2024
Dear Guest, Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

8/10 Good

Jeetesh

Business traveller, Travelled with group
Liked: Cleanliness
This is the second time we have stayed in this property. Both the stays were for over 7 days. It’s comfortable little place. Breakfast is very basic average but enough to get going.
Stayed 1 night in Apr 2024
Response from Cissy ZHOU on 28 Apr,2024
Dear Guest, Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

6/10 Okay

hue

Travelled with partner
Kind of out of the way from the actions
Stayed 2 nights in Dec 2023
Response from cora on 4 Jan,2024
Dear guest: Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

6/10 Okay

hue

Travelled with partner
Kind of out of the way in a residential area
Stayed 2 nights in Dec 2023
Response from cora on 4 Jan,2024
Dear guest: Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

10/10 Excellent

Ersin

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2023
Response from cora on 4 Jan,2024
Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.

10/10 Excellent

Sair

Liked: Cleanliness, amenities, property conditions & facilities
Large and clean
Stayed 1 night in Oct 2023
Response from cora on 25 Oct,2023
Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.

6/10 Okay

Brian

Travelled with group
It is a service appartement with a proper kitchen. The whole apartment is very big for the price compared to a hotel. However, the room have a damp smell.
Stayed 1 night in Jul 2023
Response from cora on 17 Aug,2023
Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Please be assured that I will transfer your feedback to our team to improve our product.We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thanks and best regards!

6/10 Okay

Pacharapong

Liked: Cleanliness
Service is ok but wifi is terrible
Stayed 3 nights in Jul 2023
Response from cora on 3 Aug,2023
Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Thanks and best regards!

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay is excellent. I’ll describe the room with clean, roomy, great design, new and comfortable. I visited in rainy hot July and their AC is the best kind with zones for different rooms and quite. The staffs are super friendly and helpful. I’ll definitely come back to this hotel if I visit Shenzhen again. To the front desk: Thanks for finding our charger, you guys are awesome!
Stayed 2 nights in Jun 2023
Response from Helen on 10 Jul,2023
Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Thanks and best regards!

2/10 Terrible

Zachary

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are outdated and dirty. When I checked in, there were potato chip crumbs in the sofa and mold in the shower. For the price, it’s definitely not worth it.
Stayed 2 nights in Mar 2023
Response from Jimmy on 13 Mar,2023
Dear Ms. Sun,Thank you so much for choosing to stay at Somerset Grandview Shenzhen and taking the time to share your experience with us.We are very sorry that the cleanliness of the room is not up to standard, it is our serious negligence, we will train the room attendants, implement the hygiene and cleaning standards of the room, and strengthen the inspection of room hygiene.We will attach great importance to the valuable suggestions you mentioned and instruct the corresponding departments to improve, and we are very sorry for the unpleasant stay experience.Thank you for your valuable feedback, all of us look forward to welcoming you again!

10/10 Excellent

Roberto

Stayed 1 night in Dec 2022
Response from Cissy on 14 Feb,2023
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Grandview, we look forward to welcoming you again.

8/10 Good

Jennie

Liked: Cleanliness, room comfort
happy with the stay but won’t be coming back.
It’s an ok stay but not as high of a price/quality ratio as the service apartment I usually stay at. In fact same quality but Somerset is 50%more expensive. So I won’t be staying here again.
Stayed 1 night in Aug 2020
Response from Gino Ma on 12 Aug,2020
Dear Guest, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Sorry for the price/quality ratio didn't reach to your stay expectation. We are delighted and highly appreciate with your feedback. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Thanks and best regards!

6/10 Okay

Verified traveller

Business traveller
its only ok
Is located in a suburb, not close to public transports. not as grand as shown in the picture. service was pretty average.
Stayed 1 night in Dec 2019
Response from Maggie on 14 Jan,2020
It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. Somerset Grandview Shenzhen is located in the midst of prime residential estates. It's 940 meters' away from the subway station (Shopping Park). There is a bus - B709 in front of our property can arrive in Coco Park (Shopping Park), Futian Station and Central Walk.On the photographs not being representative, we thank you for your comments. Please allow us to explain that the interiors of our apartments seen in the photographs on our websites were presented in best light during professional photography whilst using existing furnishings. They are intended only as general illustrations. Regarding the service. I would like to assure you, we will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for staying with us. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, location and really nice hotel. Staff was excellent.
Stayed 1 night in Sep 2019
Response from Maggie on 2 Oct,2019
It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. We are happy to learn that you are enjoying your stay in our apartment. And thank you for your good comments for our staff. We look forward to welcoming you again at Somerset Grandview Shenzhen.

8/10 Good

LAI HUNG

Liked: Property conditions & facilities
cleanliness of room
Stayed 1 night in Aug 2019
Response from Cathy on 15 Aug,2019
Dear Lai Hung, thank you for choosing Somerset Grandview Shenzhen as your preferred accommodation choice. We are happy to learn that you are satisfied with our room cleanliness. We look forward to welcoming you again at Somerset Grandview Shenzhen.

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019
Response from cathy on 5 May,2019
Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us.Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. We look forward to welcoming you again at any one of our serviced residences.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Cathy on 30 Apr,2019
感谢您选择深圳盛捷君临天下服务公寓作为您在深圳的居住首选。竭诚为宾客提供卓越服务,让您体验品质生活,感受宾至如归是我们不断追求的目标。相信您的推荐会帮助到更多的旅游和商务人士。期待与您迎接更美好的明天,诚挚期待您的再次光临~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy and comfy
Apartment style with washing machine and kitchen, very comfortable and spacious
Stayed 1 night in Dec 2018
Response from Cathy on 19 Dec,2018
Thank you for choosing Somerset Grandview Shenzhen as your preferred accommodation choice. We are happy to learn that you are satisfied with our room and enjoying your stay with us. Once again, thank you for your value support. From all of us, we look forward to welcoming you at Somerset Grandview Shenzhen.

10/10 Excellent

Susan Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find - we'll be back!!
The apartment is terrific, But it does have a few quirks. The doors to each room are heavy and the don't always work properly. The door from the bedroom to the bathroom opens into the bathroom - but the door from the living room opens into the bedroom and blocks half of the doorway between the bedroom and the bathroom! The a/c is operated by remote control - which is usually hidden by the TV remote. The kitchen works fabulously and the washer dryer was fantastic, The staff are wonderful. Kind, helpful and very eager to help.
Stayed 1 night in Dec 2018
Response from Cathy on 14 Dec,2018
Dear Susan Janette, It was a great pleasure having you stay at Somerset Grandview Shenzhen. Thank you for sharing your feedback about your stay experience with us. We are happy to learn that you are satisfied with our room & equipment, and enjoy your overall stay in our apartment. Thank you for your good comments for our staff. We look forward to welcoming you again at Somerset Grandview Shenzhen.

10/10 Excellent

Verified traveller

The apartment was specious, staff is friendly.
Stayed 8 nights in Nov 2018
Response from Cathy on 3 Dec,2018
Thank you for selecting Somerset Grandview Shenzhen as your preferred accommodation choice. We were delighted to learn that you satisfied with our apartment and service. Thank you for your feedback and we are looking forward to welcoming you again to stay with us at Somerset Grandview Shenzhen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Cathy on 7 Nov,2018
Thank you for choosing Somerset Grandview Shenzhen as your preferred accommodation choice. We are happy to learn that you are enjoying your stay with us. Once again, thank you for your value support. From all of us, we look forward to welcoming you at Somerset Grandview Shenzhen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean business hotel
Nice business hotel in an area with many restaurant choices. Coco Park is only at a 20mn walking distance and traffic is convenient.Spacious rooms.
Stayed 2 nights in Sep 2018
Response from Maggie on 21 Sept,2018
Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We hope to welcome you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good environment and spacious for 4 adults
About 15 mins walk to a shopping mall and metro station . Our room is on the top floor with great view.
Stayed 1 night in Aug 2018
Response from Maggie on 9 Aug,2018
Thank you for taking the time to write this review. It is great to have you stay with us. To the Coco Park, you also can take bus B709 which is in front of our property to there. Once again, Thank you for sharing your experience and we look forward to welcoming you again.

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for your family to stay
The outside of the building is extremely shabby but the inside is a completely different world. Will definitely come there again
Response from leo on 24 Apr,2018
Dear Ashish, thank you for selecting Somerset Grandview Shenzhen as your preferred accommodation choice. We were delighted to learn that you enjoyed your stay with us, and we are happy to have met your expectations in service and quality standards. Thank you for your feedback and we are looking forward to welcoming you again to stay with us at Somerset Grandview Shenzhen.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will never stay this place again... please do not even think about this place...
Response from leo on 24 Apr,2018
Dear James, thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. We are apologized for any inconvenience caused. Your great suggestion has been considered seriously by our management team. Staff re-training will be conducted accordingly.Thank you very much for your feedback and we look forward to welcoming you back to Somerset Grandview Shenzhen.

10/10 Excellent

Ka Man Carman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from leo on 11 Apr,2018
尊敬的Carman,非常感谢您对深圳盛捷君临天下服务公寓的支持!本公寓为全球商旅人士提供192套格致温馨的豪华公寓。从单房到三房式,每间均拥有宽敞的居住空间、设备齐全的厨房及高品质的家庭娱乐系统。同时公寓还配有健身房、按摩浴池、迷你电影院、桑拿室、高温瑜伽室、桌球室、儿童游乐室等完善的配套设施,让您无论是长期居住还是休闲度假均能在此享受惬意、舒适的生活。祝您生活愉快,非常期待您的再次光临!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central location in Futian
Very convenient to central Futian, large room, clean and comfortable, good breakfast
Stayed 1 night in Dec 2017
Dear Anonymous, thank you for selecting Somerset Grandview Shenzhen as your preferred accommodation choice. We were delighted to learn that you enjoyed your stay with us, and we are happy to have met your expectations in service and quality standards. Thank you for your feedback and we are looking forward to welcoming you again to stay with us at Somerset Grandview Shenzhen.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It's near CoCo Park mall. Front staff forgot to give my passport back and just held it there until I asked. They should have delivered it to my room as soon as they realized.
Stayed 2 nights in Aug 2017
Response from Leo on 1 Sept,2017
2. Thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. About we forget give back the passport for you, we are apologized for any inconvenience. Staff re-training will be conducted accordingly.Thank you very much for your feedback and we are looking forward to have you here again soon.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel within a neighborhood estate
Quite far from Coco Park ... From google map and hotel description, I thought it was near (walking distance). But actual fact quite far. This hotel is like a hotel within a neighborhood estate.
Thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. Somerset Grandview Shenzhen sits in the Futian Central Business District, next to Shenzhen Golf Club, the Shenzhen Convention and Exhibition Centre, and is surrounded by high-end office towers, shopping malls, and dining outlets. The serviced residence is also located within walking distance to subway lines 1 and 3, which provides easy access to other parts of Shenzhen. The Futian and Huanggang port that connects the city to Hong Kong is also just a 5-minute drive away. Thank you very much for your feedback and we are looking forward to have you here again soon.

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The location is out of the way, 20 minute walk to subway. The service was mediocre. Was told that there would be free shuttle to subway. Just told to wait outside and staff could not describe the shuttle. Shuttle never came.
Response from General Manager on 9 Mar,2017
Thank you for choosing Somerset Grandview Shenzhen as your preferred choice of residence. We apologize for the unclear shuttle servcie recommend to you. Please be assued the staff re-training will be conducted accordingly and we are always trying our best to deliver the service exceeding guest's expectation.We hope you can find something different next time. Thank you very much for your feedback and we are looking forward to have you here again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were polite & helpful. The room was impeccably clean , well furnished, possessed powerful air-conditioning and was very spacious. In fact we had 3 bedrooms & 2 bathrooms. The 15 min walk to the nearest metro station was compensated for the ease with which taxis could be hailed. Unfortunately, our impeccable experience was marred by the exhaust fans not working in both bathrooms and windows that could not be properly closed. Our experience would have been further enhanced by additional movie channels and higher wifi bandwidth.

8/10 Good

Ariel, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay with family
We stay there 4 nights, was great, only negetive they don't have a pool otherwise all great. Great stay with the family.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Great value for money and excellent location to city centre. Big rooms for family stays

6/10 Okay

Tammy

Travelled with group
Liked: Cleanliness, amenities
公寓裝修有點歲月痕跡,不過整體房間尚算乾淨企理,我們六個閨密入住有三個房間的公寓,可以傾談到深宵。
Stayed 1 night in Mar 2024
Response from Cora on 21 Mar,2024
亲爱的客人:很高兴您能入住深圳盛捷君临天下服务公寓。感谢您与我们分享您的住宿体验与反馈。请放心,我会将您的反馈转交给我们的团队,以改进我们的产品。我们将继续努力,为住客提供卓越的服务。再次感谢您选择入住我们公寓。我们期待着您的下一次到来,给我们一个更好地为您服务的机会。谢谢并致以最诚挚的问候!

8/10 Good

Man Hong

Stayed 1 night in Feb 2024
Response from Cissy ZHOU on 4 Mar,2024
Dear Guest:Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Cissy ZHOU on 4 Mar,2024
Dear Guest:Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

8/10 Good

SIU HO

Stayed 1 night in Jan 2024
Response from Cissy ZHOU on 4 Mar,2024
Dear Guest:Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

6/10 Okay

Siu Pang

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Cissy ZHOU on 4 Mar,2024
Dear Guest:Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

10/10 Excellent

Kok Wai

Travelled with group
Liked: Cleanliness, room comfort
除地鐵站比較遠外,整體不俗!
Stayed 2 nights in Dec 2023
Response from cora on 4 Jan,2024
尊敬的宾客,非常感谢您选择下榻深圳盛捷君临天下服务公寓以及对我们的好评!竭尽全力为每位宾客提供宾至如归的服务体验是我们一直追求的目标,非常感谢您的鼓励,真诚地期待您的再次光临和您对我们的满分评价。谢谢!

10/10 Excellent

SANGMIN

Stayed 2 nights in Nov 2023
Response from Cissy ZHOU on 4 Mar,2024
Dear Guest:Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. We are glad that you like our apartment and facilities. We have noted your observation and recommendation for improvement to the cleaning. Please be assured that we will strengthen the room cleaning and checking. Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
機械人送外賣到房間, 很不錯
有機械人幫你送外賣到房間, 很不錯。 房間大及清潔,只是有點舊,整體很不錯。
Stayed 1 night in Nov 2023
Response from cora on 2 Dec,2023
感谢您对深圳盛捷服务公寓的认可!!!盛捷致力于打造客人身处异地的家,无论您走到哪里,只要有盛捷的地方,就是您的第二个家,温馨和友爱时刻伴随着您左右,愿您的生活更加美好,幸福。

10/10 Excellent

KIM

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Cissy Zhou on 1 Nov,2023
Dear Guest, Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

8/10 Good

Ka Yan

Stayed 2 nights in Oct 2023
Response from Cissy Zhou on 18 Oct,2023
Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

10/10 Excellent

Ching Yew

Stayed 1 night in Sep 2023
Response from Cissy Zhou on 18 Oct,2023
Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

6/10 Okay

Hiu Kwan

Stayed 1 night in Sep 2023
Response from Cissy Zhou on 18 Oct,2023
Dear Guest,Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

10/10 Excellent

Fu Ying Sandy

Stayed 1 night in Sep 2023
Response from Cissy Zhou on 19 Sept,2023
Dear Guest, Thank you for choosing Somerset Grandview as your accommodation during your holiday in Shenzhen. It is always encouraging for us to learn that our valuable residents are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

10/10 Excellent

wai man

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Cissy Zhou on 2 Sept,2023
Dear Guest:Thank you for choosing Somerset Grandview as your accommodation in Shenzhen. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for making us one of your preferred accommodation choices. We look forward to welcoming you again.

10/10 Excellent

CHHIV KIN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Feeling like at home because we have all we need in this appart hotel. The personnel is very nice. It's clean The breakfast is really good with different choice every day 10 mins from Coco park by walk Will book this hotel next time we come to Shenzhen
Response from cora on 17 Aug,2023
Dear guest, thank you for choosing us as your first accommodation and your high opinion on us! It's our goal to make every effort to provide guests with a homelike service experience. Thank you very much for your encouragement, and we sincerely look forward to your coming again.

8/10 Good

YUK KI

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
整體非常好,一家大細不想分兩間房的唯一選擇,唯一缺點電視畫面不清晰。如果有泳池我一定每次都入住。
Stayed 2 nights in Aug 2023
Response from cora on 17 Aug,2023
尊敬的宾客,非常感谢您选择下榻深圳盛捷君临天下服务公寓!竭尽全力为每位宾客提供宾至如归的服务体验是我们一直追求的目标,非常感谢您的鼓励,您所提出的宝贵建议,我们会认真反馈给领导层并及时改进。真诚地期待您的再次光临!

10/10 Excellent

KA LAI CARRIE

Stayed 1 night in Jul 2023
Response from 客务部Cora on 2 Aug,2023
尊敬的宾客:感谢您的满分好评!您的满意是我们不断提升的动力,期待您的再次光临!祝您生活愉快!