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Reviews of five6 Hotel Splendour

3.5 out of 5
five6 Hotel Splendour
5 Lorong 6 Geylang, Singapore

Reviews

8.4

Very good

Rating 10 - Excellent. 322 out of 778 reviews" "
Rating 8 - Good. 333 out of 778 reviews" "
Rating 6 - Okay. 87 out of 778 reviews" "
Rating 4 - Poor. 22 out of 778 reviews" "
Rating 2 - Terrible. 14 out of 778 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Edgar

THERE IS NOTHING UPSCALE AND NO AMMENITIES.
Stayed 3 nights in May 2024
Response from Sam on 20 May,2024
Dear guest, Thank you for choosing the our Hotel.We are sorry that you didn't enjoy your stay here. Your comments are very important to us. We will continue to work hard to improve the quality of our service. Looking forward to seeing you again soon, thank you. Best regard,Front desk team.

2/10 Terrible

Francis

Stayed 1 night in Mar 2024
Response from Sam on 2 May,2024
Dear guest, thank you for choosing the our Hotel. We are very sorry that you didn't enjoyed your stay at our hotel. Your comments are very important to us. We will continue to work hard to improve the quality of our service. Looking forward to seeing you again soon, thank you. Sam Front Desk Team

8/10 Good

Eric

Liked: Staff & service
Good beds , sightly small but great value
Stayed 2 nights in Mar 2024
Response from Shune on 21 Mar,2024
Dear Guest, thank you for choosing Hotel Splendour. Your support is an encouragement to our team. We will strive continuously and provide the best service. Hope to see you back soon, thank you.Front Desk Team

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. The staff were so accommodating and helpful and friendly.
Stayed 4 nights in Mar 2024
Response from Shune on 21 Mar,2024
Dear Guest, thank you for choosing Hotel Splendour. We are appreciated that you had a good time to stay with us. Your positive feedback will serve as a motivation and an encouragement for our team. We hope to see you again soon, thank you.Front Desk Team

6/10 Okay

Dominga

Stayed 4 nights in Mar 2024
Response from Shune on 8 Apr,2024
Dear Guest, thank you for your review. Your feedback and comments are important for us. We will continue to make efforts and provide the best service. Looking forward to seeing you back soon, thank you. Front Desk Team

10/10 Excellent

Rajcoomar

Liked: Cleanliness, property conditions & facilities
The hotel is close to many restaurants. The room is small but clean. The bed is comfortable.
Stayed 4 nights in Feb 2024
Response from Shune on 21 Mar,2024
Dear Guest, thank you for choosing Hotel Splendour.Your comments are important to us.This feedback will serve as an encouragement to our team. We will strive continuously to provide the best service. Looking forward to seeing you back soon, thank you.Front Desk Team

10/10 Excellent

Vijish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place for solo travellers
Comfortable stay, staff was friendly and at a convenient location. Room was clean and hotel service was great.
Stayed 1 night in Feb 2024
Response from Shune on 21 Mar,2024
Dear Guest, thank you for your review. We are appreciated that you enjoyed our room cleaning and service. It's honor to provide the best service for you. We believed you have a great time to stay with us. We can't wait to you soon, thank you.Front DeskTeam

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for food and traveling around the city.
Stayed 4 nights in Feb 2024
Response from Shune on 21 Mar,2024
Dear Guest, thank you for review. There are many shops and restaurants nearby us. It's easy for tourists to buy grocery and taste delicious food. We believed you have a great time to stay with us. We hope to see you again soon, thank you.

8/10 Good

Queenie, Milpitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk out to eat
Stayed 2 nights in Jan 2024
Response from Shune on 21 Mar,2024
Dear Guest, thank you for positive review. There are many shops and restaurants nearby us. It's easy for tourists to buy grocery and taste delicious food. We believed you have a great time to stay with us. We hope to see you again soon, thank you.

10/10 Excellent

Helena Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to stadium via grab
Stayed 1 night in Jan 2024

8/10 Good

Elijah

Stayed 2 nights in Jan 2024

10/10 Excellent

Christina, Bremerton

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2024

8/10 Good

P A

Liked: Cleanliness, staff & service, room comfort
Spacious, clean room with very comfy beds and good shower. Only 12 minutes walk from Kallang MRT on the direct line from the airport to the city made it very easy to access. Staff were friendly and efficient and the free minibar drinks & snacks were much appreciated. Good value place to stay.
Stayed 3 nights in Nov 2023

8/10 Good

robert

Travelled with partner
Liked: Cleanliness, staff & service
Many restaurants/bars/cafe within walking distance hotel located on quiet side street. MRT and bus stops nearby
Stayed 1 night in Nov 2023

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed many times Always delivers 🙌
Stayed 2 nights in Oct 2023

8/10 Good

Zee

Liked: Cleanliness
Easy access to food and shops
Stayed 3 nights in Aug 2023

6/10 Okay

Mariam

Stayed 3 nights in Sep 2023

8/10 Good

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but comfortable, one night stopo er so suited our needs
Stayed 1 night in Sep 2023

4/10 Poor

Philippe-Albert

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Peut-être est-ce seulement la chambre familiale?
Chambre familiale un peu usée avec décorations de Winnie l'Ourson aux murs. Manque d'espace et chambre mal configurée. Le véritable problème est cependant les minuscules fourmis qui se promènent sur les meubles et dans la douche: disons que nous avons dû en manger quelques-unes. C'est propre, mais ce n'est pas plaisant d'entrer dans une chambre et apercevoir des fourmis. De plus, on ne semble pas avoir de produit au comptoir pour en éliminer quelques-unes.
Stayed 2 nights in Aug 2023

10/10 Excellent

Keith

Stayed 5 nights in Jul 2023

8/10 Good

Karim

Room setting
Stayed 2 nights in Jul 2023
Response from Niva on 19 Jul,2023
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Xander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and located in a place with great transportation options. Staff are friendly and accommodating.
Stayed 4 nights in Jul 2023
Response from Niva on 19 Jul,2023
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice room. I would take, anywhere!
A few glitches in the WIFI, but a very nice room.
Stayed 4 nights in Jun 2023
Response from Niva on 19 Jul,2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great place to stay in Singapore. I will come again.
Stayed 5 nights in Jun 2023
Response from Niva on 19 Jul,2023
I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

2/10 Terrible

Rohit

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Very congested, room was clean and service was prompt but if I had known where it was located, I would not have booked it.
Stayed 4 nights in Jun 2023

6/10 Okay

Natalia

Travelled with partner
Liked: Cleanliness
We stayed 3 days first in a fairly pleasant room. Came back for 1 night before leaving Singapore and got the "not best room". Space is a luxury in Singapore and these rooms try to maximise it. Not very large, but clean and good shower. Massive tv very close to the bed, good choice of You Tube and other channels available. Basic but pretty efficient.
Stayed 1 night in Jun 2023
Response from Niva on 19 Jul,2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner.

10/10 Excellent

Ty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff are wonderful. Alice and Wayne would be a reason to stay there again, wonderful customer service. Very helpful in all ways.
Stayed 3 nights in Jun 2023
Response from Wendy on 25 Jun,2023
Dear Guest,Thank you very much for your kind review.We will share your good reiview to our staff Alice and Wayne. We hope to see you again soon with us and glad that you made a great choice choosing to stay with us here.Regards,Hotel Splendour Team

8/10 Good

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall
Hotel is in good condition and staff were helpful. Rooms were good size for Singapore with lots of storage places to keep things. Bed was comfortable. Nothing fancy but worked. About 10min walk to train downtown. Area has many food stops. Great hotel especially for the price.
Stayed 4 nights in Jun 2023
Response from Wendy on 25 Jun,2023
Dear Guest,Thank you for your high score review. We are glad that hotel facilities and our service were up to your expectation. We hope to see you again soon with us and glad that you made a great choice choosing to stay with us here.Best Regards, Hotel Splendour Team

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff is nice, area around the property not so much
Stayed 3 nights in Jun 2023
Response from Front Desk Team on 13 Jun,2023
Dear Guest,Thank you for choosing Hotel Splendour. We hope you had wonderful time in our hotel. In our hotel area does not have much things to do, but we have a good tasty restaurant around the hotel. Not only that, in Geylang area provide many night club only for adults. Others then that it has a supermarket for foods.Thank you and best regards,Front Desk Team

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was small but adequate…. The bedding & bed felt quality… Quality doona…. Quality towels…. Always adequate tea & coffee…. Water cooler & heater in corridor always on tap…. The lifts always prompt… We stayed for 26 nights and thoroughly enjoyed staying at five/6 Splendour….. Keith & Philly….
Stayed 26 nights in May 2023
Response from Front Desk Team on 13 Jun,2023
Dear Guest,Thank you for the good reviews. That's good that you enjoyed staying at our hotel. Please come back again!Best Regards,Front Desk Team

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable stay. The staff were pleasant but not overly welcomming
Stayed 1 night in Jun 2023
Response from Front Desk Team on 13 Jun,2023
Dear Guest,Thank you for staying at Hotel Splendour. We will improve our customer service. Hope to see you again. ThanksBest regards,Front Desk Team

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the money
Stayed 1 night in May 2023
Response from Front Desk Team on 13 Jun,2023
Dear Guest,Thank you for staying at Hotel Splendour!Best Regards,Front Desk Team

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, well appointed room with plenty of space. Walkable to MRT station. Good air condition and Wifi.
Stayed 2 nights in May 2023
Response from Wendu on 23 May,2023
Dear Guest,Thank you very much for your kind response.We are glad that your stay had been a good one and we hope to welcome you again to stay with us. Regards,Hotel Splendour Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Amazingly clean and spacious. Friendlt staff at check-in counter. Cheistina was efficient when we check-in. Highly recommended.
Stayed 1 night in May 2023
Response from Wendy on 6 May,2023
Dear Guest,Thank you very much for your kind response.We are glad that your stay had been a good one and we hope to welcome you again to stay with us. We have noted the good service you have received from Christina and thank you for highlighting it.Regards,Hotel Splendour Team

10/10 Excellent

Srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficient and courteous staff
A quiet, clean place
Stayed 1 night in Apr 2023
Response from Wendy on 2 May,2023
Dear Guest,Thank you very much for your feedback.We hope to welcome you again to stay with us soon. Thank you once again for the full score.Regards,Hotel Splendour Team

8/10 Good

Ming Chong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specious room. Free beverage, clean room and hotel
Stayed 1 night in Apr 2023
Response from Wendy on 2 May,2023
Dear Guest,Thank you so much for your feedback and be sure we will keep up the good work. We certainly hope to welcome you again to stay with us on your next trip to Singapore. Your honesty and encouragement will definitely help us continue to do better as we go. Thank you so much once again.Regards,Hotel Splendour Team

8/10 Good

Louise

Travelled with family
Liked: Staff & service
Staff very helpful
We found the service very good, staff very friendly and helpful.
Stayed 3 nights in Apr 2023
Response from Wendy on 2 May,2023
Dear Guest,Thank you very much for your feedback.We appreciate your kind review and glad that you enjoyed the hotel room and facilities available for you. Hope to see you soon again with us.Regards,Hotel Splendour Team

8/10 Good

Kate

Liked: Room comfort
Stayed 5 nights in Mar 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recommend five6 Hotel Splendour. The rooms are nice, very clean, have good comfortable beds and the shower is very good. The reception area of the hotel is very nice too, really well air conditioned and comfortable to sit in when coming in from the heat outside. The staff are very nice and efficient too.
Stayed 1 night in Apr 2023
Response from Wendy on 2 May,2023
Dear Guest, Thank you very much for your response. We are thankful that you enjoyed the hotel and staff service that was provided to you during your last stay with us. We hope to see you soon again on your next trip to Singapore. Thank you Regards, Hotel Splendour Team

8/10 Good

Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and very good, I got a family room 2 queen bed, but just the surrounding area a little dirty.
Stayed 1 night in Apr 2023
Response from Wendy on 23 May,2023
Dear Guest,Thank you very much for your review.We will definitely speak to our housekeeper team. Retraining and necessary action will be taken to avoid such matter from reoccurring. Thank you once again for highlighting this experience to allow us to improve and be better when we serve you next time. Hope to hear from you soon.Regards,Hotel Splendour Team

10/10 Excellent

Lim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful stuff clean place.
Stayed 3 nights in Mar 2023
Response from Wendy on 18 Mar,2023
Dear Guest,Thank you so much for your feedback and be sure we will keep up the good work. We certainly hope to welcome you again to stay with us on your next trip to Singapore. Your honesty and encouragement will definitely help us continue to do better as we go. Thank you so much once again.Best Regards,WendyFront Desk Team

10/10 Excellent

Lim

Stayed 3 nights in Mar 2023

10/10 Excellent

DAKODA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to explore the city, but quiet at night for a good sleep. The staff were friendly and inviting, and there were plenty of restaurants just around the corner. I would be happy to stay again when I'm next in Singapore
Response from Wendy on 23 Feb,2023
Dear Dakoda, Thank you very much for your kind feedback. We are thankful that you are very satisfied in all aspects with your stay here. Our team do try our best to ensure a pleasant stay for all guest and sure enough, you had a memorable stay with us. Do stay safe and hope to see you soon again.Best Regards, WendyHotel Splendour Team

8/10 Good

Tam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, near restaurants. Staff friendly and helpful.
Stayed 1 night in Feb 2023
Response from Ron on 18 Feb,2023
Dear Guest,Thank you very much for your kind response.We are glad that you are happy with our staff service standard and our hotel location surrounded by many local delights within walking distance.We hope to see you soon again with us.Regards,Hotel Splendour Team

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for overnight stay. Not too far from airport and lots of affordable eating optiond very nearby. Very comfortable bed good shower large tv,access to cool filtered water. Very helpful staff. Would choose again for stopovers.
Response from Ron on 18 Jan,2023
Dear Guest,Thank you very much for your appreciative response.We all look forward to seeing you again soon with us. Regards,Hotel Splendour Team

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Response from Ron on 7 Jan,2023
Dear Guest,Thank you for the full score and we hope to see you soon again with us.Regards,Hotel Splendour Team

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2022
Response from orange on 21 Nov,2022
Dear Guest,Thank you for every stay and your feedback. I am very glad that you can always like our hotel and have a pleasant stay. Your feedback is very valuable to us, if there are any deficiencies or amenities you like, please let us know so that I have room for improvement, hope we can see you again.Thank you Best Regards, Hotel Splendour Team

8/10 Good

Wee ping

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2022
Response from orange on 21 Nov,2022
Dear Wee Ping,Thank you for your stay and your feedback. I am very glad that you like our hotel and have a pleasant stay. Your feedback is very valuable to us, if there are any deficiencies or amenities you like, please let us know so that I have room for improvement, hope we can see you again.Thank youBest Regards,OrangeFront Desk Team

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities
Good place! Clean. Bed super comfortable! Nice staff
Stayed 1 night in Oct 2022
Response from Ron on 4 Nov,2022
Dear Guest,Thank you very much for your kind response.We are happy you enjoyed and satisfied with our hotel facilities as well as our nice staff to make your stay a memorable one. We hope to welcome you again soon. Thank youSincerely,Hotel Splendour Team