Dear Reymond,We appreciate your review and thank you for staying with us. It is lovely to hear that you had enjoyed your stay with us, and we hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive

Dear Randy,Thank you for choosing to stay with us. We look forward to welcome you back for a longer stay the next time to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive

Dear Uwe,Thank you for staying with us and spotting a great bargain. Our hotel allows for easy access via Singapore's world class public transport system. Other than Aljunied MRT station which is around 8 minutes walk from our hotel, there is also a bus stop near our doorstep for direct access to city center and popular attractions. We hope to have the opportunity to welcome you back the next time you return to our beautiful city! Warm Regards,RolandGuest Experience Executive

Dear Kittiphat,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Our hotel is a short 8 minutes walk to Aljunied MRT station. There is also a bus stop near our doorstep for direct access to city center and popular attractions. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Matt,Please do share your feedback directly with our Front Desk so that my colleagues can help to check and ensure that your stay continues to be undisturbed and pleasant. Warm Regards,RolandGuest Experience Executive

Dear Bing-Kit,Thank you for leaving a perfect review! Our hotel is perfect for travellers with our strategic location which allows for easy access to city center and the airport via our world class transport system. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Guest,We appreciate your review and thank you for staying with us. Slippers are available upon request from my colleagues at the Front Desk. However, we hope that our guests can join us in our efforts to reduce single use products. Bath mats are provided in all our rooms. Please contact our front desk colleagues if it has been unintentionally missed out. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear erlinda,We are happy to hear of your positive compliments for our clean rooms, convenient location and the warm service from our helpful staff. Our hotel is a short 7 minutes walk to Aljunied MRT station and there are also many buses in the vicinity that allows for easy access to city center and popular attractions. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Muhammad,Thank you for leaving a perfect review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Kim Fen,The Hotel Team is delighted to learn of your wonderful stay experience with us, in particular from our hotel's accessible location. Aljunied MRT station is a short 8 minutes walk from our hotel. Alternatively, there is also a bus stop near our doorstep for direct access to city center and popular attractions. We hope to have the pleasure of inviting you through our doors again.Warm Regards,RolandGuest Experience Executive

Dear Hai,It is heartening to hear that your stay had been a comfortable one and that our location and service had met to your expectations. Our hotel is indeed located near to Aljunied MRT station and allows for easy access to city center and popular attractions. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our staff May. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear Dmitriy,Thank you for choosing to stay with us. As Singapore is a small city state, rooms (including bathrooms) in economy-tiered hotels are not spacious, but they are functional and have all the necessary features to provide guests with a comfortable rest. Our bathrooms are also fully functional with all the basic amenities available. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive

Dear Hock-Keong,As our hotel advocates sustainability of the environment, we have stopped placing bottled water in the rooms. The water in Singapore is potable and a kettle is provided in the room. There is also a water dispenser placed in our hote lobby. Refrigerators are also available at our higher-tier rooms with just a small top up fee to enjoy the room upgrade.Warm Regards,RolandGuest Experience Executive

Dear Guest,We appreciate your review and thank you for staying with us. In case of excessive noise from your neighbours, please approach our colleagues at the frontdesk so that they can help to remind the other guests to lower their volume or move you to another room if available. We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Linden,The Hotel Team is delighted to receive your awesome rating! We strive to make each stay as comfortable and affordable for all our guests and we are delighted that we had fulfil all your expectations. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive

Dear lisa,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It is lovely to hear that you had enjoyed our cold drinking water dispenser in the lobby and our accessibility to many great restaurants and eateries. We would love to welcome you back for another awesome experience in the near future!Warm Regards,RolandGuest Experience Executive

Dear Shivam,Thank you for your feedback. Please do inform our Front Desk directly with your feedback so that they can help to check and rectify or move you to a different room. Singapore is one of the safest cities in the world, and there is no cause for concern due to our hotel's location. Soliciting is not allowed and there are police cars that regularly patrol the area at night. Hence, it's much safer than the red light districts in many other countries. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Charlie,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! We strive to make each stay as comfortable and affordable for all our guests and we are happy that we had exceeded your expectations. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Asier,Our hotel maintains a regular and stringent routine of houskeeping management and inspections to mitigate such experiences. Do let our Front desk staff know if you detect any unpleasant smell and we will undertake rectification measures instantly or move you to another room if available. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear Romeo,Thank you for sharing your pleasant stay experience. We strive to make each stay as comfortable and affordable for all our guests and we are happy that we had met your expectations. We look forward to welcoming you back for another lovely stay and to delight you with our hospitality!Warm Regards,RolandGuest Experience Executive

Dear Daniel,We are not able to find any helpful comments in your review that can help us identify any area for improvement. Please do not hesitate to approach our Front Desk directly with your feedback and my colleagues will be glad to assist in ensuring that you stay with us remain pleasant and comfortable. Warm Regards,RolandGuest Experience Executive

Dear Ishraq,We strive to make each stay as comfortable and affordable for all our guests and we are happy that we had met your expectations. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive

Dear Matthew,Thank you for leaving a five star review! Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Muhammad,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. Guests are always welcome to inform our front desk staff of any smell and we will undertake rectification measures instantly. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Bettageri,Thank you for leaving an amazing review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive

Dear Marvin,Thank you for leaving a five star review for ibis budget Ruby! Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Virgil,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Leanne,Thank you for choosing to stay with us again. We strive to make each stay as comfortable and affordable for all our guests regardless of the room types. We have noted on your valuable feedback as it helps us identify the areas so as to improve the guest experience. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Quoc-Dat,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It is our great pleasure to have exceeded your expectations during your stay with us! The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear Muthukumar,The Hotel Team deeply appreciates your kind words for ibis budget Ruby and is delighted to learn of your very good hotel experience. We are heartened to hear that your stay was an impeccable one, from the location of the hotel to the services of the staff. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Robert,Thank you for leaving a five star review and compliments for our lovely hospitality team. It is always great to learn that our efforts contribute to a positive experience for our guests. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Dear Dr JI,Thank you for leaving a five star review and compliments for our lovely hospitality team! Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We are delighted to hear that you have enjoyed our efficient room air conditioning. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive

Dear Matt,Thank you for bringing up our hotel's fantastic location and appreciating the wide range of dining destination in our immediate vicinity. We hope you have found time to explore the various cuisines within our vicinity and we hope to see you again on your next visit to Singapore!Warm Regards,RolandGuest Experience Executive

Dear Leanne,Thank you for taking time to write a review of your hotel stay. We are delighted that you had enjoyed our clean room and loving the firmness of our bed and pillows! We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Sharif,Thank you for choosing to stay with us. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Thomas,Thank you for leaving a wonderful review and compliments for our lovely hospitality team. Our hotel is a short distance (550m) away from Aljunied MRT station and the friendly residents or shopkeepers in the area are usually more than glad to point the way! We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear AI-CHOO,Thank you for leaving a five star review for ibis budget Ruby! Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We can’t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive

Dear Meghan,It is our great pleasure to have exceeded your expectations during your stay with us! We take pride in catering to our guests’ needs the best way we can and your 100% rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive

Dear Htwa,Thank you for choosing to stay with us. We hope you had a great time touring Singapore and would love to have the opportunity to welcome you back the next time. Warm Regards,RolandGuest Experience Executive

Dear Phillip,Thank you for choosing to stay with us. Geylang district is as safe as other areas in Singapore and it is one of the most vibrant and authentic estates filled with many local delicacies that continue to operate into the wee hours of the morning. We hope you have found time to explore the various cuisines within our vicinity. The Hotel Team looks forward to be of service to you again.Warm Regards,RolandGuest Experience Executive

Dear Robert,The Hotel Team is pleased to hear of your positive feedback. Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with our warm hospitality and competitive room rates! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive