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"Started terribly with the evening checkin staff, but all other staff were great"

"Cyril, Rita at the front desk were outside Cynthia, Andile, and Lorenzo in the restaurant were super. "

"Exceptionally friendly staff, huge free breakfast and great affordable lunch and dinnerbuffet"

"It's a grand hotel in a superb location "

"Just needed an overnight in Johannesburg. The shuttle to the airport was very convenient. Staff was friendly and helpful. Ate dinner there, it was good. "

"Amazing stay, customer service was second to none, food and accommodation were 1st class Would highly recommended the experience "

"Loved the location for our one night stay"

"Extremely friendly and helpful staff!"

"My wife and I would like to praise several members of staff: Itumeleng from Room Service - what a nice and efficient man! Then Maddeleine, Betty, Josephine and Beauty from the Main Restaurant, where we had our 3 breakfasts and 1 dinner The Palace is an incredibly beautiful place - we just admired the decorations (African annimals as statues at the front as well as inside, floor mosaics, the structure of the Palace you see on arrival and on the passage from the lobby to bedrooms"