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"The staff are very friendly and willing to help. Hassle free. There is a bit of tirdness showing in the decor. But we had a easy time there. Great area to move around from. Trams stop just up street a bit. "

"Great location and very good hotel for the price "

"Lovely comfortable rooms, highly recommend staying here"

"Great hotel with all the 5 star service you anticipate. The only downside occurred at the food side of the package. Dinner was supgrest food but lack of staff to service was disappointing but the existing staff tried very hard. Unfortunately breakfast was no better. The coffee machine was broken and after finishing breakfast we hadn't received one"

"Conveniently located and well-priced, ideal for an overnight stay before heading back to the airport the next day. Great to have room service meal and prompt delivery. Staff were very courteous and helpful. Room was clean and comfortable (5th floor) and I would stay here again. "

"Excellent staff and service."

"Fabulous property, excellent concierge service. Beautiful breakfast. Highly recommend, have stayed here several times and loved it every time. "

"Great pool and spa, New York Loft is amazing, as is the buffet quality and selection. The staff are very friendly and efficient. "

"Checkin was easy and quick, staff were attentive and helpful. Room was clean, well appointed….nothing to complain about. Excellent value for money."