4/10 Poor
Lorie
Travelled with partner
7 Jun,2024
Disliked: Staff & service, property conditions & facilities
Be sure to either call the hotel or check the info online! We were not told the hotel was being renovated, but were promised we would hear nothing. My husband saw a drug deal between one of the workers and the dealer. We heard people all night. Again, we were told we won't hear anything. They started their fork lift around 7am and left it running outside our window for a while before it was used. Again, we were told we would not hear anything. Upon checking out, we let the front desk know we heard workers all night and she told us there were no workers working overnight and pretty much dismissed our concerns. Of course the one night we're there, the kitchen isn't open either.
Why would you put guests on the floor where there are workers renovating either on that floor or above that floor?
I would love to get a credit from Expedia. We could tell by the way the front desk was dismissing our concerns that we weren't going to ask the hotel to contact Expedia.
Lorie
Stayed 1 night in Jun 2024