Exterior

Reviews of La Quinta Inn & Suites by Wyndham Springfield IL

2.5 out of 5

Reviews

8.0

Very good

Rating 10 - Excellent. 463 out of 1002 reviews" "
Rating 8 - Good. 271 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 73 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bryce

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very nice and has great dining options around it.
Stayed 2 nights in Jan 2024

6/10 Okay

Tracy

Disliked: Amenities
It was jokey
Stayed 1 night in Feb 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Victoria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Clayton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator slow and loud room needed repairs very poor upkeep
Stayed 1 night in May 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very modern. The room was huge and clean also. I’m so glad I got a room here.
Stayed 1 night in May 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Keith

Disliked: Amenities
Couldn’t cancel a mistake on booking Facility was disgraceful
Stayed 2 nights in May 2024

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Appeared very clean. Loved the daily check and replenishment of fresh towels and bathroom products. Free breakfast was ok but would have liked scrambled eggs. The railing above the tub was not properly secured to the wall and there was some mold. One of the beds squeaked every time an occupant moved and was uncomfortable. The fitted sheets kept slipping off the beds. But was otherwise satisfied.
Stayed 3 nights in May 2024

8/10 Good

Kelly

Travelled with group
We didn’t have any wash cloths in our room. I called down and was told they must have ran out and I could come down and get them. I asked if they could bring them up and they said no. Never heard of such a thing
Stayed 1 night in May 2024

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Furnace/AC does not work right. Room freezing. Called to complain and was given a small space heater. Did not use Staff could care less. Waited until 4.15 to get in the room, even though check in at 3. Was told shortage of people to clean rooms. Will not be back.
Stayed 1 night in May 2024

6/10 Okay

Tom

Travelled with family
Liked: Cleanliness, staff & service
Overall not bad. I think we were put in a pet friendly room. The carpet smelled of wet dog.
Stayed 1 night in May 2024

6/10 Okay

Adam

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Christine, Antioch

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff not very present. The breakfast was least you be desired.
Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept. Staff friendly. Called back after realizing I’d left hearing aid charger, and they’re going to ship back to me!
Stayed 1 night in May 2024

10/10 Excellent

Lorena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 1 night in May 2024

10/10 Excellent

JORGE

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very professional staff and reallly nice . Also, hard boiled eggs were on point!
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facility. comfortable bed and pillows and shower. The only thing I was dissapointed in was the breakfast wasn't much.
Stayed 1 night in Apr 2024

8/10 Good

Michael, Louisville

Liked: Cleanliness, property conditions & facilities
As advertised.
Stayed 1 night in Apr 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a good location for our trip and provide many amenities we liked.
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were personable.
Stayed 1 night in Apr 2024

6/10 Okay

Scarolet

Travelled with family, Business traveller
Disliked: Amenities
There are not enough rooms for disabled people. You all need more rooms for disabled people seeing were you are located at.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jerri

Liked: Staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2024

8/10 Good

Randy

Stayed 1 night in Apr 2024

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Stopping breakfast at 9:00 was inconvenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

LaTonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room! The one thing I didn't like was that there was a bus stop right as you came into the parking lot. There was a Walmart across the parking lot, so that was a plus! I would stay here again!
Stayed 1 night in Apr 2024

10/10 Excellent

Becca

Liked: Cleanliness, staff & service, property conditions & facilities
Its very nice
Stayed 1 night in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Liked: Staff & service
Disliked: Property conditions & facilities
Heard dogs barking at 5am
Stayed 1 night in Apr 2024

6/10 Okay

Linda, Wilmington

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No towels, sanitizer in fitness center . Hand rails on stairsbtoken
Stayed 2 nights in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Jaison

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean! Small rooms but exactly what we were hoping for. Clean, safe and quiet.
Stayed 1 night in Apr 2024

10/10 Excellent

Latondria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was better than I expected however, we found trash behind our bed, our outlets in the bathroom did not work and when we needed things it was a little hard for the staff to understand us being that they’re all of different nationality. Our overall stay was great and my kids really enjoyed their pool hours. I would stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Becca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 1 night in Mar 2024

8/10 Good

Lani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel that accepts pets. Room did have a bit of an antiseptic smell, suggesting recent cleaning. Comfortable bed!! Good shower! Very nice staff. Breakfast was just so-so. No eggs served. Nicely decorated hotel. Some guests were noisy after mid nite. I would definitely stay there again!
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was pet friendly
Stayed 1 night in Mar 2024

6/10 Okay

Dayna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool is small room was okay bathroom was dirty and we found a roach on the table. Staff was great
Stayed 1 night in Mar 2024

4/10 Poor

Victor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

SANDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was limited for people trailers
Stayed 1 night in Mar 2024

6/10 Okay

Stephen, Abilene

Travelled with partner
Liked: Cleanliness, amenities
Had room 316, was warned the heater is faulty some times. If it didn’t work, we could ask for a space heater. We got the space heater and it was very old and temperamental. My wife wasn’t confident sleeping with the heater running or leaving it on in our absence. Then when I used the bathroom for the first time, the handle came off. I put it on properly. Then we got woke is the first night with a a drunk beating his partner , 7 cop cars. The next night we had a mom with 4 kids a few doors down, screaming constantly at the kids and possibly worse. The property for the most part is nice however. Breakfast is left wanting but others enjoyed. But I don’t think I’d stay there again.
Stayed 2 nights in Mar 2024

8/10 Good

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good. There were no dining options close by. Some guests were celebrating until late in the night.
Stayed 1 night in Mar 2024

10/10 Excellent

Lashay

Stayed 2 nights in Mar 2024

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Late check in, late breakfast, our room #306 was right by the elevator, flag light shines directly into the room making it impossible to sleep with all that light and noise, hot portions of breakfast were vold, pool had so many chemicals that our kids had what appeared to be chemical burns even thoufh they showered directly after swimming. Horrible place
Stayed 1 night in Mar 2024

10/10 Excellent

Nancy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, new. would stay again for sure
Stayed 1 night in Mar 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time we stayed here for work. Very clean, staff is very nice and friendly. Breakfast included is ok love the gym.
Stayed 3 nights in Mar 2024

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2024