Private beach, white sand, beach cabanas, sun-loungers
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Reviews of Winter the Dolphins Beach Club, Ascend Hotel Collection

3 out of 5
Winter the Dolphins Beach Club, Ascend Hotel Collection
655 S Gulfview Blvd, Clearwater Beach, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 917 reviews" "
Rating 8 - Good. 271 out of 917 reviews" "
Rating 6 - Okay. 91 out of 917 reviews" "
Rating 4 - Poor. 52 out of 917 reviews" "
Rating 2 - Terrible. 42 out of 917 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Private beach was awesome to have over the busy holiday weekend. Staff was friendly and would do whatever they could to help you out.
Stayed 7 nights in May 2024

10/10 Excellent

Rhonda

Location is great.
Stayed 4 nights in May 2024
Response from David Giaco, General Manager on 28 May,2024
Hello Rhonda, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We hope to welcome you back in the future.

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately the A/C does not cool the room. Its a good size room and a small unit. The bed and pillow was awful hard that needs an upgrade as well. Everything else was excellent.
Stayed 1 night in May 2024
Response from David Giaco, General Manager on 23 May,2024
Hello Kim, thank you for taking a moment to share your experience. We are glad to hear that you had a good stay overall. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from David Giaco, General Manager on 24 May,2024
Hello Howard, thank you for taking a moment to share your experience. We are glad to hear that you had a good stay! We hope to welcome you back in the future.

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean but quite dated. The beach is wonderful- great staff.
Stayed 2 nights in May 2024
Response from David Giaco, General Manager on 22 May,2024
Hello Angela, thank you for taking a moment to share your experience. We are glad to hear that you had a good stay overall. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property was great. Doesn’t break the bank, private beach, nice pool, cheap umbrellas and great food. Will be coming back next year and probably every year for a while.
Stayed 2 nights in May 2024
Response from David Giaco, General Manager on 22 May,2024
Hello Jacob, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 4 nights in May 2024
Response from David Giaco, General Manager on 21 May,2024
Hello Alexus, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future!

10/10 Excellent

Michael

Travelled with group
Very well maintained! Especially around the beach area All the staff were very pleasant and helpful 😊 Thanks for having such a great team working there
Stayed 4 nights in May 2024
Response from David Giaco, General Manager on 20 May,2024
Hello Michael, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future!

8/10 Good

Jasmine

Stayed 3 nights in May 2024
Response from David Giaco, General Manager on 17 May,2024
Hello Jasmine, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future!

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here . Great staff great environment food was delicious. Great area with all other resorts around that has events nightly so u can just walk on the beach and enjoy yourself without having to drive and leave your resort . Was a wonderful time forsure !
Stayed 2 nights in May 2024
Response from David Giaco, General Manager on 15 May,2024
Hello Nicole, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future!

10/10 Excellent

Oliver

Stayed 1 night in May 2024
Response from David Giaco, General Manager on 16 May,2024
Hello Oliver, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future!

4/10 Poor

Saul

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
I would have given this property a 5 star review, but the band two hotels over plays very loud live music until 2 AM. I also tried to use the hotels text guest services assistance but my request was not fulfilled. Housekeeping also did not maintain my room when they were on my floor. Would not recommend for a relaxing stay.
Stayed 2 nights in May 2024
Response from David Giaco, General Manager on 13 May,2024
Hello Saul, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be used in the betterment of our service and hotel offerings. We wish you safe travels in your future endeavors.

10/10 Excellent

JUNIOR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location clear and perfect service
Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 13 May,2024
Hello Junior, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

brian john, whitby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
east going friendly staff and other guests
Stayed 7 nights in May 2024
Response from David Giaco, General Manager on 13 May,2024
Hello Brian, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, nice stay.
Stayed 1 night in May 2024
Response from David Giaco, General Manager on 13 May,2024
Hello Tiffany, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
Great stay!!!!
Stayed 4 nights in May 2024
Response from David Giaco, General Manager on 14 May,2024
Hello Sandra, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

Catherine Roselyn

Stayed 4 nights in May 2024
Response from David Giaco, General Manager on 28 May,2024
Hello Catherine, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We hope to welcome you back in the future.

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in May 2024
Response from David Giaco, General Manager on 7 May,2024
Hello Ronnie, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

8/10 Good

Joseph

Travelled with partner
Liked: Staff & service, property conditions & facilities
Our room smelled like cigarette smoke
Stayed 1 night in May 2024
Response from David Giaco, General Manager on 7 May,2024
Hello Joseph, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback and hope to better serve you in the future.

6/10 Okay

joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First it’s a nice location and seems to be a nice hotel. But we were placed in a room by the stairs and the door closer was busted off. So all day and night you just heard doors slamming in the room. Then the connecting room had a thin door and there was a baby crying all night. I also don’t see why a hotel with a private beach charges people staying at the hotel for chairs and umbrellas. I’m paying all that money to stay there that should be included. I will stay elsewhere the next time.
Stayed 3 nights in May 2024
Response from David Giaco, General Manager on 7 May,2024
Hello Joseph, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be used in the betterment of our hotel offerings. We wish you safe travels in your future endeavors.

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I think the hotels partnership with the aquarium is very cool and uniques and I really enjoyed the pool and beach access and how family friendly and welcoming the hotel and staff were
Stayed 6 nights in Apr 2024
Response from David Giaco, General Manager on 6 May,2024
Hello Joshua, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We appreciate your feedback and look forward to welcoming you back in the future.

6/10 Okay

Maria

Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 6 May,2024
Hello Maria, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. If there is anything specific we can address regarding your stay, please contact is directly. Thank you.

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from David Giaco, General Manager on 3 May,2024
Hello Ryan, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We appreciate your feedback and look forward to welcoming you back in the future.

6/10 Okay

Anne

Liked: Staff & service
Needs more ice machines on each floor.
Stayed 6 nights in Apr 2024
Response from David Giaco, General Manager on 3 May,2024
Hello Anne, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be used in the betterment of our hotel offerings. We hope to better serve you in the future.

6/10 Okay

Teri

Liked: Cleanliness
Stayed 5 nights in Apr 2024
Response from David Giaco, General Manager on 2 May,2024
Hello Teri, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. If there is anything specific we can address regarding your stay, please contact is directly. Thank you.

8/10 Good

Keurys

Liked: Cleanliness, staff & service
Great staff and service, beds in room not comfortable
Stayed 5 nights in Apr 2024
Response from David Giaco, General Manager on 29 Apr,2024
Hello Keurys, thank you for taking a moment to share your experience. We are glad to hear that you had a good stay overall. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Kaitlin Leigh, Rudolph

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach was gorgeous, the pool was amazing. The room was nice. The property is clise to everything we wanted to be close too. Everyone was very friendly.
Stayed 5 nights in Apr 2024
Response from David Giaco, General Manager on 29 Apr,2024
Hello Kaitlin, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

candy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and well located. Private beach was a plus but I didn’t like the fact that you have to pay for the chairs. Location is great. i didn’t have a view but some rooms did.
Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 29 Apr,2024
Hello Candy, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay overall! We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very well maintained, room was clean and comfortable. The staff were nice and pleasant. The only issue is the noise. A lot of drunk people making noises after 11pm, banging doors and screaming in the hallway. I know it is not the hotel’s fault which I noticed them trying to control it but just consider bringing a white noise in case you have kids.
Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 29 Apr,2024
Hello Bruno, thank you for taking a moment to share your experience. We are glad to hear that you had a good stay overall. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 Good

Deborah Ruth, Prospect

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated the fact that some staff members treated us as if we were friends! Room service persons did a good job. The food was good but could have been less expensive. The food didn’t warrant the prices. The outside bar tender,Jen, went above and beyond to help me when I needed assistance for some things due to being older. I did not appreciate the fact that the breakfast servers would serve burnt food. The facility also needs a better pool environment similar to next door.
Stayed 7 nights in Apr 2024
Response from David Giaco, General Manager on 29 Apr,2024
Hello Deborah, thank you for taking a moment to share your experience. We are glad to hear that you had a good stay overall. We appreciate your feedback and look forward to welcoming you back in the future.

10/10 Excellent

Leonid

Stayed 2 nights in Apr 2024
Response from David Giaco, General Manager on 20 May,2024
Hello Leonid, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future!

10/10 Excellent

Evelin

Stayed 2 nights in Apr 2024
Response from David Giaco, General Manager on 17 May,2024
Hello Evelin, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future!

8/10 Good

STEVEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 4 nights in Apr 2024
Response from David Giaco, General Manager on 23 Apr,2024
Hello Steven, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

8/10 Good

Patricia

Travelled with group
Nice stay but there should at least be 2 chairs with table in a room with 2 guests. The water faucet at bathroom sink didn’t work well
Stayed 7 nights in Apr 2024
Response from David Giaco, General Manager on 22 Apr,2024
Hello Patricia, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be used in the betterment of our hotel offerings. We hope to better serve you in the future.

6/10 Okay

Double

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
My ocean view room was 25 feet directly across from a parking garage, Soo if the blind was open everyone sees right into the room. The parking garage gates were non working. The door going to the balcony had a sign on it to not open the door. There was trash in the room and on balcony. The drain in the shower did not work, and hair was coming out of the drain. Lots of dust in room.
Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 22 Apr,2024
Hello Double, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be used in the betterment of our hotel offerings. We hope to better serve you in the future.

10/10 Excellent

Sandra Rhnee

Liked: Cleanliness, property conditions & facilities
They made me feel at home such a nice people that work there. I just loved it.
Stayed 6 nights in Apr 2024
Response from David Giaco, General Manager on 22 Apr,2024
Hello Sandra, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

Gerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach! Staff was very nice and helpful. Lots of dining and shopping options within walking distance.
Stayed 6 nights in Apr 2024
Response from David Giaco, General Manager on 22 Apr,2024
Hello Gerri, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

6/10 Okay

Linda K

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
They only gave you 2 waters for the first day only, when they cleaned the room they never replaced the coffee cups or coffee. They cleaned the room every other day, but never came in every day just make the beds or empty the trash. The receptionist had a little attitude problem.
Stayed 4 nights in Apr 2024
Response from David Giaco, General Manager on 22 Apr,2024
Hello Linda, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be shared with our housekeeping manager. We apologize that there was a miscommunication regarding housekeeping, as it is our policy to clean your guest room every other day unless otherwise requested. Again, we appreciate your comments and we hope to better serve you in the future.

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be bavk
Stayed 4 nights in Apr 2024
Response from David Giaco, General Manager on 22 Apr,2024
Hello Kimberly, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

6/10 Okay

Cinzia

Stayed 4 nights in Apr 2024
Response from David Giaco, General Manager on 9 May,2024
Hello Cinzia, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. If there is anything specific we can address regarding your stay, please contact is directly. Thank you.

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very accommodating. We were a couple hours early. They let us park and use the pool and beach. We also were upgraded to a semi beach view room. The rooms were nice size, super clean and the bed was comfortable. We ate at the restaurant (CabanaCoastal) inside for lunch and it was delicious. The pool was nice, beach was clean. Definitely will stay again
Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 22 Apr,2024
Hello Shelia, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We appreciate your feedback and look forward to welcoming you back in the future!

10/10 Excellent

Ashley a

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and had a private beach area and a good poolside bar and restaurant.
Stayed 3 nights in Apr 2024
Response from David Giaco, General Manager on 17 Apr,2024
Hello Ashley, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

connie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the resort, the area and all.n Everything was top notch. We will be back again and again.
Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 17 Apr,2024
Hello Connie, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

Jeniffer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the private beach, the friendliness of all of the staff and the family atmosphere!
Stayed 3 nights in Apr 2024
Response from David Giaco, General Manager on 16 Apr,2024
Hello Jeniffer, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

Corrina

Liked: Cleanliness
.
Stayed 5 nights in Apr 2024
Response from David Giaco, General Manager on 15 Apr,2024
Hello Corrina, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

Andrea Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and convenient. My son says amazing and he didn't want to leave. We will definitely return.
Stayed 4 nights in Apr 2024
Response from David Giaco, General Manager on 12 Apr,2024
Hello Andrea, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be staying here again!
Stayed 2 nights in Apr 2024
Response from David Giaco, General Manager on 11 Apr,2024
Hello Heather, thank you for taking a moment to share your experience. We are glad to hear that you had a great stay! We look forward to welcoming you back in the future.

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Laundry is absolutely useless, Don’t work.
Stayed 1 night in Apr 2024
Response from David Giaco, General Manager on 8 Apr,2024
Hello Claudia, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be used in the betterment of our hotel offerings. We hope to better serve you in the future.

2/10 Terrible

Fernanda Villar

Stayed 4 nights in Apr 2024
Response from David Giaco, General Manager on 30 Apr,2024
Hello Fernanda, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. If there is anything specific we can address, please contact us directly. We hope to better serve you in the future.

6/10 Okay

Kristina

Room cleaning service was only done 1x wed-sun. The comforter was stained/dirty. The property and surrounding area was clean. Beach nice and clean. Walkable to resturants, shopping.
Stayed 4 nights in Apr 2024
Response from David Giaco, General Manager on 8 Apr,2024
Hello Kristina, Thank you for taking the time to share your experience with us. It's unfortunate to hear that we were unable to provide you with a more satisfactory stay. We appreciate your feedback as it will be shared with our housekeeping team. We hope to better serve you in the future.