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Reviews of Hilton Suzhou

5 out of 5
Hilton Suzhou
275 Suzhou Avenue East Industrial Park, Suzhou

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 55 reviews" "
Rating 8 - Good. 15 out of 55 reviews" "
Rating 6 - Okay. 0 out of 55 reviews" "
Rating 4 - Poor. 0 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheng

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always perfect!
Brilliant service as always! Everything was flawless!
Stayed 1 night in Jun 2021

10/10 Excellent

Wenting

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
It's very nice and very new hotel.We love it and we had a good stay there.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

10/10 Excellent

Hongzhuan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel apartment was bigger than my actual apartment. Had a washer in the room.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location with a super market across the street.
Stayed 1 night in Mar 2019

10/10 Excellent

SIU SHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Bryan

Liked: Cleanliness, property conditions & facilities, room comfort
Impressive building, great hotel.
Stunning hotel very new, rooms are large and very well equipped, great location walking distance to retail shops,many great restaurant's nearby.
Stayed 5 nights in Jan 2019
Response from Lynn on 15 Mar,2019
Just wanted to thank you for your recent stay here at Hilton Suzhou! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Different expectation
I booked a suite and expect a suite. However I was asked to go to another adjacent block and was given a service apartment. Nevertheless the service apartment is still pleasant but no where near "suite class"
Stayed 2 nights in Sep 2018

8/10 Good

SLiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is great would love to see some improvement in overall training of staff and concierge service
Stayed 2 nights in Aug 2018
Response from Lynn on 21 Aug,2018
Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel in Suzhou.
This Hilton Property is fairly new and in great condition. My room was nicely decorated, clean, comfortable. I will definitely stay here next tine in Suzhou.
Stayed 2 nights in Jun 2018
Response from Lynn on 21 Aug,2018
Just wanted to thank you for your recent stay here at Hilton Suzhou! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

10/10 Excellent

Chie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Their hospitality is good.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

KAZUO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

ANDTECH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

HEEYOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
지하철 바로 앞에 있어 교통이 편리했어요 수영장 탈의실에 온탕이랑 사우나실 있어 좋았구요
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

jianhu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐丰富 环境美味
整体不错
Stayed 1 night in Jan 2020

10/10 Excellent

Sang Chul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2019

10/10 Excellent

Cheng Fang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

SANG GYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
소주에 자주 출장 가지만 최고의 호텔입니다. 한국 라면도 나옵니다...ㅎㅎㅎㅎ
Stayed 1 night in Jul 2019

8/10 Good

Tsutomu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足。
リラックスできました
Stayed 2 nights in Jul 2019

10/10 Excellent

KWANGSOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Stayed 2 nights in Jun 2019

10/10 Excellent

CHANG SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아침 Good!!
아침이 특히 좋아요.
Stayed 2 nights in May 2019

8/10 Good

JUNGIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿굿굿
깨끗하고 편안히 묵고 왔습니다. 서비스도 좋았습니다.
Stayed 1 night in May 2019

10/10 Excellent

misyk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자주이용합니다. 최고예요. 가성비 최괴!
Stayed 2 nights in May 2019

10/10 Excellent

MAN WAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蠻不錯的、很干淨整潔！地鐵站就在大門口左手邊，走過去一分鐘、去蘇州新區的金雞湖2⃣️個站，非常方便。下次如果再去，我還會再選擇它。
Stayed 1 night in Apr 2019

8/10 Good

PANJONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
소주힐튼 이용후기
전반적인 시설이나 서비스는 좋은편이며 아침식사도 좋으네요.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
출장다니면서 묵었던 호텔 중에서 가장 좋았던것 같아요 서비스 객실상태 조식 위치까지 좋았어요 다음에도 출장 가면 다시 예약할것입니다.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
다시 가고 싶은 호텔
위치도 찾기 쉽고 주변에 편의시설이 있어서 좋았어요 고층 객실이라서 전망이 막힘없이 좋았고 다른 호텔과 다르게 큰창 앞에 욕조가 있어고 목욕하면서 야경을 바라보는게 인상적입니다. 조식도 객실도 모두 마음에 들어요 다음에 기회가 있으면 다시 이용하고 싶어요
Stayed 5 nights in Mar 2019
Response from Lynn on 15 Mar,2019
Just wanted to thank you for your recent stay here at Hilton Suzhou! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

10/10 Excellent

misyk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고예요!
청결이 최고입니다. 조식 또한 최고구요.
Stayed 3 nights in Dec 2018
Response from Lynn on 7 Jan,2019
Just wanted to thank you for your recent stay here at Hilton Suzhou! So glad you were able to experience our authentic Hilton hospitality. We look forward to seeing you soon.

8/10 Good

KUANGCHENG

Liked: Staff & service, room comfort
飯店位置絕佳
Stayed 2 nights in Oct 2018
Response from Lynn on 17 Nov,2018
感谢您对我们服务的满意哦，酒店享有工业园区商业中心区域的优越地理位置，与轨道交通地铁1号线南施街站无缝连接，乘坐地铁即可便捷前往城中各处著名景点和购物中心。酒店距离白塘生态公园仅需步行5分钟，是休闲放松心情的不错之选哦。酒店周边更有斜塘老街、金鸡湖等著名景点哦。期待您的再次光临可以得到您更为满意的评价！

10/10 Excellent

SMITH, Hangzhou, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, upgrate to Hilton, no DoubleTree any longer, means no cookie L
Stayed 1 night in Jul 2018
Response from Lynn on 21 Aug,2018
Just wanted to thank you for your recent stay here at Hilton Suzhou! We look forward to seeing you soon.

8/10 Good

Chih-Hua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的住宿經驗！
Stayed 3 nights in Jul 2018
Response from Lynn on 23 Aug,2018
感谢您选择苏州希尔顿酒店，无论商务出行还是休闲旅游，让您的每一次下榻都成为难忘的自在体验，是苏州希尔顿酒店想要传递的家的真谛。期待再次与您相遇~

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2018

10/10 Excellent

YU SUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ダブルツリー蘇州
顧客にも近く満足しています。
Stayed 2 nights in Jun 2018
Response from Lynn on 23 Aug,2018
ごフィードバック、ありがとうございました。

10/10 Excellent

Taehoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
거의 모든 면에서 만족스러운 호텔이네요
Suzhou 출장 중 방문했던 호텔 가운데 가장 만족도가 높은 곳인거 같아요. 우선 웅장한 규모와 깔끔하고 세련된 객실이 너무 좋았네요. 거의 Hyatt 급인거 같아요. 그리고 헬스장이랑 수영장도 정말 좋았구요. 게다가 위치도 jinji lake와 가깝고, 가까이 대단지 아파트도 있어서 대형마트나 식당 찾기도 좋았어요. 특히 조식에 신라면을 끓여줘서 좋았네요^ ^ Suzhou에 출장가면 Renaissance랑 Marriot 호텔만 주로 이용했었는데, 이제 당분간 Hilton호텔 이용하려구요^ ^
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
卫生间浴缸和淋浴没有分隔开来是个问题，其他都没有问题
卫生间浴缸和淋浴没有分隔开来是个问题，其他都没有问题
Response from Lynn on 21 Aug,2018
感谢您选择苏州希尔顿酒店，我们一直努力确保每一位宾客都受到关爱、尊重和无微不至的照顾。如果您有任何的意见或建议也请随时让我们知道哦，我们会及时进行改进哦。期待您的再次光临！

8/10 Good

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

이, 용인

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 근처 식당 편의점등 좋아요
지하에 식당가 잇고 조용하고 깨끗한 좋은 호털 너무좋은데 수영장 사우나 즐기기에 돈내야함 비쌈..
Stayed 4 nights in Nov 2017

10/10 Excellent

Hsu, taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很乾淨
I like the room because it is very clean and comfortable. The location of the hotel is very convenient. Close to the subway. It is nice to walk around the hotel building. The building it self it’s a nice space to walk around.
Stayed 2 nights in Oct 2017
Response from Lynn on 21 Aug,2018
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon.

10/10 Excellent

Yi-Shao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
在中國算是很棒的飯店~　入住還送’熱的’巧克力餅乾, 雖然只是一塊餅乾, 但這是我在其他飯店沒遇過的, 覺得超讚~ 唯一一個小問題就是"沒有吸煙房", 但這也算優點, 因為可以少抽一點煙~
Response from Lynn on 21 Aug,2018
感谢您选择苏州希尔顿酒店，无论商务出行还是休闲旅游，让您的每一次下榻都成为难忘的自在体验，是苏州希尔顿酒店想要传递的家的真谛。期待再次与您相遇~