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Reviews of The Branksome Hotel And Residences

4.5 out of 5
The Branksome Hotel And Residences
60 Robey Street, Mascot, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 779 out of 1102 reviews" "
Rating 8 - Good. 225 out of 1102 reviews" "
Rating 6 - Okay. 47 out of 1102 reviews" "
Rating 4 - Poor. 27 out of 1102 reviews" "
Rating 2 - Terrible. 24 out of 1102 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, West Perth

Liked: Cleanliness, amenities, property conditions & facilities
Nice, convient stay
Stayed 1 night in May 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here one night in a transit from BKK to SFO. Staff were really friendly - got an upgrade to a big suite with full kitchen, balcony with chairs and table. They gave me$20 AUD food credit at their restaurant which was good for a cocktail and a nice glass of wine. Very convenient to SYD - 10 min Uber away. Great option for staying near airport!
Stayed 1 night in May 2024

10/10 Excellent

L.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Branksome is my FAVORITE place to stay while in Sydney..i love this place so much! Its so beautiful..the rooms are always so nice and the beds are super comfy and their pillows give such a good nights sleep! I love the pool..the restaurant has thee best Wasabi prawns I have ever tasted..we couldn't wait to have them for dinner in the restaurant so had them in the afternoon by room service!! And they were just as beautiful as i remembered!! The rooftop bar is absolutely BEAUTIFUL..even tho we had to sit inside cos of the rain it was still a really lovely place to drink..and the addition of bar food is incredible..they literally make the best pina Coladas ive ever had!! We always get the $20 food and drink credit since we book thru Expedia and the buy one get one free voucher for up the rooftop bar..their house bubbly is lovely btw!! And I love how they use our deposit to pay for our room service charges instead of taking days to refund the deposit like other hotels do!! And the staff are all really lovely and helpful!! So incredibly impressed with this hotel..ill be back next month..bringing a bunch of our family with us..and I literally can not wait!!
Stayed 1 night in May 2024

8/10 Good

Celia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed are extremely hard, to sleep on.
Stayed 1 night in May 2024

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the swimming pool was fantastic and the staff super helpful. A very handy location
Stayed 2 nights in Apr 2024

10/10 Excellent

Joshua

Stayed 1 night in Apr 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and well thought out apartment. Friendly staff and nice food at the restaurant downstairs.
Stayed 2 nights in Apr 2024

10/10 Excellent

Tyra

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Nice pool, gym and sauna. Rooms met our needs for this stay. Laundry came in handy. There was a ridiculous deposit of $Aud 300 per day, quite insulting.
Stayed 3 nights in Mar 2024

10/10 Excellent

JOCE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well positioned to Sydney airport, the rooms are quiet, spacious and comfortable.
Stayed 1 night in Apr 2024

4/10 Poor

Leonard, Sechelt

Travelled with partner
Disliked: Amenities
The food we had was terrible - sent eggs benedict back twice - eggs still overcooked & rubbery & sauce cold; bread dry (rating 1 our of 10) and expensive. Needed to try 4 rooms to find one that wind noise screaming throughmain apartment intake vent would have precluded sleeping anywhere in apartment. Initial room facing airport had dirty area with debris and railroad tracks immediately behind it that are in regular use (impacting sleep and use of balcony) - the airport transport is subcontracted out and was expensive as the hotel is some distance from International airport. Carpet in living room stained and dirty. All in all an extremely disappointing stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous hotel, great finishes and attention to detail. We loved our stay there and the restaurant's food was stellar!
Stayed 2 nights in Apr 2024

10/10 Excellent

Kristina, Chester

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable and close to the airport. Rooms are very large and great for a longer stay. Unfortunately we only stayed one night.
Stayed 1 night in Apr 2024

10/10 Excellent

cara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Family stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tyra

Liked: Cleanliness, property conditions & facilities
I enjoyed my stay and would stay again. Loved the gym, pool and sauna. Nice outdoor area as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Cherie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Reception was friendly and helpful. She advised me of the lovely surprise Expedia voucher for a meal. I was really nice to receive this. Restaurant staff were also friendly and helpful. Parking is easy and safe
Stayed 2 nights in Mar 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport but not close enough to walk. They do coordinate pickup and drop off by super shuttle, for a surcharge. Runs every 40 minutes. Not close to public transit, if you want to go to CBD. Full size washer dryer a big plus. Kitchenette for simple meals. Comfortable bed with options for a mattress topper if you want a softer sleep. There is some noise from the planes and the drapes don't adequately block light.
Stayed 1 night in Mar 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property is near the airport, especially if you have an early or late flight. Staff were really friendly, and facility was in great condition. They have an onsite restaurant which is a plus in addition to onsite parking, and a shuttle. I highly recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael, Fort Lauderdale

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The airport shuttle system needed improvement. The driver was not friendly and appeared inconvenience that he had to drive to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was fantastic! Clean, spacious, and with everything needed to enjoy our stay. The gym, sauna and spa were excellent! We will be coming back next time we are in Sydney!
Stayed 1 night in Mar 2024

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed rooms. Very good kitchen and washer/ dryer in each unit. Very comfortable beds and unit. Good swimming pool in hotel. Public transportation is few blocks away and buses are often.
Stayed 2 nights in Mar 2024

10/10 Excellent

Huy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property with 2 bedroom accommodation for family of 4. High quality fittings apartment and with very comfortable beds and lounges. The 2 bathrooms 2 toilets were of a good size. We were very happy with our choice and would stay here again when we are in Sydney
Stayed 1 night in Mar 2024

10/10 Excellent

Min kyo

Liked: Cleanliness, property conditions & facilities
Clean, friendly staff and good facilities
Stayed 1 night in Mar 2024

6/10 Okay

MOM

Stayed 2 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Just overall amazing. Much more than expected
Stayed 1 night in Mar 2024

10/10 Excellent

Curtis

Stayed 1 night in Mar 2024

10/10 Excellent

L.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love The Branksome and we try and stay here every time we stay in Sydney!! The pool so beautiful and clean and always a lovely temperature!! The rooms are beautiful and I love the new dispensers in the showers!! The restaurant food is some of the best ive ever tasted!! And we always have a beautiful sleep at The Branksome..its one of the reasons we continue to come back again and again!! Only complaint I have is the hours of The rooftop bar..its never open when we get back from the league!! Would be lovely to come back at night and have dinner in the restaurant then be able to go up to the rooftop bar for a few drinks..but it closes so early!! Its such a lovely spot up there i really wish we could use it more..and use our vouchers there too!! Other than that i absolutely loved our stay and will be back again really soon!!
Stayed 1 night in Mar 2024

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent facilities. Some noise from trucks at 5:00 am. But can sleep through it. Very comfortable and well equipped units.
Stayed 5 nights in Feb 2024

10/10 Excellent

galina

Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Travelled with family
Amazing 1 night stay in a two bedroom apartment plus media room. Great attention to detail and super clean and modern. The gym and pool area were excellent. And the staff were super helpful and accommodating. Would definitely stay again when in Sydney.
Stayed 1 night in Feb 2024

10/10 Excellent

Areeb

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The 2 bedroom,2 bathroom apartment was great.. The family enjoyed th the pool & the garden. Great option away from the hustle & buste of Sydney. We all met for our family Christmas. The restaurant down stairs was perfect. The service & menu was top class. I am a celiac & they catered perfectly for me..
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Lovely friendly staff who were very accommodating with a 2 hour early checkin (noon) after a long flight from London arriving 07.00. Nice breakfast (a la carte is best value) and rooftop bar with half price house beers and wines.Excellent suite with great facilities, especially for catering and washing clothes. Only downside is long walk to Mascot train station to get into the city which we knew about and were prepared for. Also future guests please note: we got ripped off by a taxi driver (SQ Black & White) at the airport who insisted we had to pay $50 minimum for the short journey which he only told us about after we had passed the airport exit barrier and which we refused. This is nothing to do with the hotel, so others beware and take the hotel’s shuttle. Indeed the hotel told us the driver was incorrect. Would definitely thoroughly recommend and would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sheree, Yass

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location for what we needed and room was great.
Stayed 1 night in Feb 2024

10/10 Excellent

Robert

Travelled with group
Liked: Amenities, property conditions & facilities
Beautiful facilities, great gym and excellent roof top bar with wonderful entertainment.
Stayed 1 night in Feb 2024

8/10 Good

Zainab

Stayed 2 nights in Feb 2024

10/10 Excellent

Eugenia

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Richard W

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mansour

Travelled with family
Liked: Cleanliness, property conditions & facilities
Easy access and kind sevice
Stayed 2 nights in Feb 2024

8/10 Good

Justine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Decent food options. Unfortunately freight rail movements behind property interrupt early morning sleep (4am).
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport and not far from the CBD, plenty of places to eat close by
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Best hotel near Sydney Airport
Great location for the airport, great spacious rooms, and super friendly staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, room comfort
Brilliant
Everything was exceptional. Nothing more to say really 🙂 Highly recommend
Stayed 2 nights in Jan 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. We could not fault anything over our 2 night stay. Staff were friendly and helpful, we used the gym which had everything we needed to have a great workout. It was close to shops and the airport and suited our needs impeccably. We would definitely stay here again
Stayed 2 nights in Feb 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Mina

Liked: Cleanliness, amenities, property conditions & facilities
Very modern and close to the airport
Stayed 1 night in Jan 2024

8/10 Good

Connie Sims

Liked: Cleanliness, room comfort
Watch out for extra charges.
Airport hotel that charges more for their shuttle than an uber or taxi. The airport is only a 3 min drive away. We were told the shuttle was complimentary. And the rooftop bar is closed on Sundays. Otherwise, clean and comfortable.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mona

Liked: Cleanliness, room comfort
Great stay overall
We booked the hotel for one night as we had an early flight to Melbourne the next morning and this hotel is close to the airport. Hotel is deceiving from the outside as it is an older building but the room was new and very clean. It had all the amenities in the kitchen and stacked washer and dryer . The staff was friendly and helpful. Balcony was a bonus.
Stayed 1 night in Jan 2024

10/10 Excellent

Merryn

Liked: Cleanliness, property conditions & facilities
Modern, clean, quiet rooms, with high spec fittings and appliances. Would love to stay again. Highly recommended
Stayed 1 night in Jan 2024