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Reviews of Toongabbie Hotel

2.5 out of 5
Toongabbie Hotel
15 Aurelia St, Toongabbie, NSW

Reviews

6.4
Rating 10 - Excellent. 26 out of 111 reviews" "
Rating 8 - Good. 29 out of 111 reviews" "
Rating 6 - Okay. 21 out of 111 reviews" "
Rating 4 - Poor. 10 out of 111 reviews" "
Rating 2 - Terrible. 25 out of 111 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Faasalafa

Liked: Staff & service, property conditions & facilities
I love it and it’s suitable for overnight not stay longer only the hallway floor is soo noisy other then that was a really good service 👍
Stayed 1 night in Apr 2024

8/10 Good

Leonie

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Kotra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Vladimir

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Leaking tap at sink in shower area
Stayed 1 night in Jan 2024

10/10 Excellent

Gabriel Makuol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024

6/10 Okay

Heinz Guenter

Travelled with partner
Liked: Staff & service, amenities
It's a hotel with a pub and pretty noisy till 3am
Stayed 3 nights in Jan 2024

2/10 Terrible

Rajbir

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Separate bathroom n not cleaned , carpet stinks in room n unable to open windows in room for fresh air , unsafe room
Stayed 1 night in Jan 2024

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff as always was great nd the bed very comfortable.
Stayed 2 nights in Jan 2024

6/10 Okay

Gloria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The toilet dirty
Stayed 2 nights in Dec 2023

8/10 Good

Michael John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023

4/10 Poor

Yohannes

Stayed 1 night in Dec 2023

6/10 Okay

Shiva Kumar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Would not recommend if you are apprehensive to share bathroom and toilet. It is close to train station, super market and restaurants
Stayed 1 night in Nov 2023

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
As usual the staff was great and the meal excellent.
Stayed 1 night in Oct 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating. They fixed any issues with extra care. Will stay again.
Stayed 2 nights in Oct 2023
Response from Allana on 21 Oct,2023
Hi Sonia, thank you for a great review! Glad to hear you liked your stay and staff were helpful. We look forward to seeing you again! Kind regards, Toongabbie hotel.

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Great bed.
Stayed 1 night in Oct 2023
Response from Allana on 21 Oct,2023
Hi Barry, thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay and our comfy beds! Hope to see you again in the future! Kind regards, Toongabbie hotel management.

10/10 Excellent

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really nice and Gud price thanks
Stayed 1 night in Sep 2023
Response from Allana on 21 Oct,2023
Hi Rohit, we appreciate the review and are happy you enjoyed your stay! Hope to see you again! Kind regards, Allana.

10/10 Excellent

Suraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Allana on 21 Oct,2023
Hi Suraj, thank you for leaving a 5 star review! We are happy to see you enjoyed your stay and hope to see you again, soon! Kind regards, Toongabbie Hotel management.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Allana on 26 Aug,2023
Hi Michael, thank you for taking the time to leave a good review. We hope to see you again in the future. Kind regards, Toongabbie hotel management

6/10 Okay

Nour

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Allana on 26 Aug,2023
Hi Nour, thank you so much for taking the time to leave a review. Kind regards, Toongabbie hotel management.

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and tidy, the bed very comfortable. It is an old style pub, so you can't expect the Hilton. For the money paid, it is good value. The staff were all friendly and helpful. The Bistro meals were of good quality and the beer was cold.
Stayed 4 nights in Jul 2023
Response from Allana on 26 Aug,2023
Hi Barry, thank you for a great review. We hope to see you again. Kind regards, Toongabbie hotel

6/10 Okay

Colin

Business traveller
Liked: Cleanliness
Good for a one-night stay.
Stayed 1 night in Jul 2023
Response from Toongabbie hotel management on 26 Aug,2023
Hi Colin, thank you for leaving a review. We hope to see you again in the future

10/10 Excellent

Adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and convenient to public transport. Super easy would recommend
Stayed 1 night in Jun 2023
Response from Michelle on 7 Aug,2023
Thanks for taking the time to leave us a review Adrian! We hope to see you here again!

6/10 Okay

Gaurav

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The best thing about this motel is that it’s close to train station. I found my unit room with cob webs, crawling cockroaches, tv wasn’t working, side lambs weren’t working, noisy aircon. After I raised the my concerns staff changed my room in no time. It was an experience staying there. 😟
Stayed 1 night in Jun 2023
Response from H on 5 Jun,2023
Hi Gaurav, Thank you for taking the time to leave a review and bringing to our attention the issues. We will definitely follow up with this to have it rectified. I am sorry one of our circuits had tripped in your room that day and I am glad we could help by moving you to a different room for your stay.Kind RegardsHaylea

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area and near the train station
Response from Michelle, Venue Manager on 16 May,2023
Hi Jade,Thanks for taking the time to leave us a review and rating! We're glad you enjoyed your stay with us and hope to see you return!

10/10 Excellent

Berne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very good and service great.
Stayed 1 night in Feb 2023

2/10 Terrible

MICHAEL

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff service is shocking
Stayed 1 night in Feb 2023

8/10 Good

Berne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendliness and ease to get to and from.
Stayed 1 night in Feb 2023

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was very quiet
Stayed 1 night in Jan 2023

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Property conditions & facilities

2/10 Terrible

Luis

Stayed 1 night in Dec 2022

2/10 Terrible

Leon

Stayed 1 night in Oct 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place for a much needed escape
Stayed 2 nights in Oct 2022

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the railway station Friendly staff
Stayed 1 night in Sep 2022

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2022

8/10 Good

Wan

Business traveller
Liked: Cleanliness, property conditions & facilities
Room Clean and easy access to train station and food
Stayed 2 nights in Sep 2022

10/10 Excellent

Velautham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2022

2/10 Terrible

Akashdeep

Stayed 1 night in Aug 2022

8/10 Good

Roy

Travelled with partner
Liked: Staff & service, amenities
Convenience.
Stayed 1 night in Aug 2022

6/10 Okay

Peter

Travelled with family
Liked: Staff & service
It was hard to find where to check in. Hardly any parking onsite for guests (we were told to wait in the carpark outside the bottle shop until a spot opened up), and a very noisy local surrounds. The bathrooms were very 'tired' but the staff were nice to deal with.
Stayed 1 night in Aug 2022

4/10 Poor

Mohammad

Disliked: Cleanliness, property conditions & facilities
There was lots of insects like cockeoach in my rooms,i couldn´t sleep at nights i have recorded afew movies of insects in my rooms I don`t know how to upload them.i did not like share toilet or bathrooms.
Stayed 4 nights in Jul 2022

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Staff were helpful, rooms were clean and quiet. Housekeeping was sporadic.
Stayed 4 nights in Jun 2022

8/10 Good

Makaela

Stayed 1 night in Jun 2022

2/10 Terrible

Jack

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Toilets were absolutely disgusting
Stayed 1 night in Jun 2022

2/10 Terrible

Kane

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I’ve ever stayed in. Done a “pre check in” for obvious reason and it was the longest wait to check in at the hotel itself I have had to do. 1 toilet was blocked, the other had urine all over it, the seat and floor. Shower drain did not work well so flooded the floor Place smelt horrible. Cockroaches in the room A/C reverse cycle didn’t even work in room #2 Cheap room and cheap is what we got.
Stayed 1 night in Jun 2022

6/10 Okay

Ben

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room smelled musty. Windows couldn’t be opened and no batteries in remote for air conditioning.
Stayed 2 nights in Jun 2022

8/10 Good

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was simple yet clean. Has tv ac fan was cosy bed clean not 1 bite. Downside only 1 male toilet for all and 1 female toilet for all female guest.
Stayed 2 nights in May 2022

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to train station is excellent. Lessthan 5 minutes walk to the station.
Stayed 2 nights in Apr 2022

2/10 Terrible

Yashmita

Stayed 1 night in Apr 2022

2/10 Terrible

jason

Business traveller
It was already booked when I got there,and had to find other accommodation that was really expensive and 40 minutes away
Stayed 1 night in Apr 2022

8/10 Good

PETER

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022