Front of property

Reviews of The INN at Gig Harbor

3 out of 5
The INN at Gig Harbor
3211 56th St. NW, Gig Harbor, WA

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1003 reviews" "
Rating 8 - Good. 230 out of 1003 reviews" "
Rating 6 - Okay. 93 out of 1003 reviews" "
Rating 4 - Poor. 51 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet property that is close to the harbor. Room was larger than expected and very comfortable. Will be staying there again if we need a hotel in that area.
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 21 May,2024
Alexander, We hope you can visit us again at The INN at Gig Harbor. We are delighted you enjoyed a comfortable and spacious room at our hotel and allowed our team to provide you with a pleasant, restful experience. Thank you for sharing an excellent rating with others.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 21 May,2024
It was a pleasure welcoming you to The INN at Gig Harbor, Martha. Thank you for the excellent rating; we hope you will be our guest again soon and have another wonderful experience.

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 20 May,2024
We are delighted you enjoyed the friendly service of our team at The INN at Gig Harbor, Aubrey. We hope you will return and have many more wonderful stays at our hotel.

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 19 May,2024
We are delighted you enjoyed an outstanding experience at The INN at Gig Harbor, Jamie! Thank you for the excellent rating. Please join us again for another lovely stay.

10/10 Excellent

Marguerite

Liked: Cleanliness, staff & service, property conditions & facilities
Everything except choose an even number room. Its quieter. The hwy is loud on the uneven number rooms
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 17 May,2024
Marguerite, We are delighted you enjoyed everything about your stay at The INN at Gig Harbor. We are glad you had a peaceful visit and would love to host another holiday for you again.

10/10 Excellent

Mia

Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 17 May,2024
We loved seeing your excellent rating. Mia. Knowing we provided an awesome experience for you at The INN at Gig Harbor is a feather in the cap of our amazing service. We hope you will join us again soon.

8/10 Good

Anita, Niagara Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very nice and helpful. The rooms need to be updated, especially the bathroom. Shower has no safety bar and needs towel racks.
Stayed 5 nights in May 2024
Response from Cyndy-Guest Experience Representative on 16 May,2024
Anita, Thank you for your kind comments about our friendly team members and helpful suggestions. We are working to add value to guests' visits with a property refresh. We look forward to sharing our hospitality with you again.

8/10 Good

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Nice and friendly staff. Mini coffee station missing pot. Advised desk. No action to replace next two nights. Wallpaper peeling and torn in room. Overall, pleasant stay if somewhat expensive for value.
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 16 May,2024
Thank you for your review, David. We are glad you enjoyed a comfortable experience and apologize for the issues you encountered. We hope to begin the rest of our property refresh soon and hope you will visit us again in Gig Harbor.

4/10 Poor

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 16 May,2024
Karen, We are sorry your recent stay with us was not the one you had hoped for. We would love to know what we can do differently to make your next visit spectacular!

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Needs updating.
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 16 May,2024
Thank you for your feedback, Michelle. We plan to continue with the next phase of our property refresh soon. We hope you will return then to enjoy a wonderful experience at our location.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Cyndy-Guest Experience Representative on 16 May,2024
The INN At Gig Harbor staff is thrilled to see the excellent rating you shared with other visitors, Kathleen. Thank you for your patronage, and we hope to see you again.

10/10 Excellent

Ted

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Architectural design is nice. Not sterile and generic. Old books in lobby are a great idea! Exceptional staff. Pet friendly. Relaxed, friendly environment prompts the guests to greet greet one other.
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 10 May,2024
Thank you, Ted, for sharing an outstanding rating and review for The INN at Gig Harbor. We are delighted you enjoyed our hotel's pleasant and welcoming atmosphere. We hope you will return to be our guest again when you are in the area.

10/10 Excellent

Theresa M

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Cyndy-Guest Experience Representative on 11 May,2024
It was a pleasure welcoming you to The INN at Gig Harbor, Theresa, for a fantastic experience. Thank you for sharing an excellent rating for our service and accommodations.

10/10 Excellent

Bernadette, Gillette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn at Gig Harbor is a nice quiet Hotel with a friendly staff, great breakfast, and very easy to get in and out out. The Hotel is close to eateries and businesses.
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 10 May,2024
Thank you for the complimentary review of our hotel, Bernadette. We are glad you enjoyed the peaceful nees of The INN at Gig Harbor. We hope to host another stay for you soon.

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely place to stay when my daughter had surgery in Gig Harbor. It was nice to have a breakfast available.
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 9 May,2024
Lynn, We hope your daughter makes a speedy recovery. Thank you for the kind review you shared with others visiting Gig Harbor. We hope you will return to enjoy visiting our hotel under other circumstances soon.

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff went above and beyond to help us.
Stayed 2 nights in May 2024
Response from Cyndy-Guest Experience Representative on 7 May,2024
Jay, We are delighted we could help in any way possible to improve your stay. Thank you for sharing an excellent rating for The INN at Gig Harbor and our caring staff.

6/10 Okay

Tia, Petaluma

Travelled with family
Liked: Cleanliness, staff & service
Our room was clean and comfortable but we did not get the room we booked online with a separate area with a couch and TV and we were disappointed to be told all suites are considered equal when booked. Ours just had a chair and desk. Our room was next to a highway so it was loud and we had trouble sleeping. The staff were nice and the breakfast room and continental breakfast was nice. The hotel has a feel of once being rather grand but could use an update.
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 5 May,2024
Thank you for your feedback, Tia. I only wish we had the style of suite available to you that you had wanted to enjoy. We are working on returning this hotel to what it once was and adding new features. Please allow us another opportunity to make you comfortable.

10/10 Excellent

Jessica

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olivia at the front desk was so kind she upgraded up to a beautiful suite. Super clean and great staff. I would stay here again.
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 4 May,2024
Jessica, We are delighted you enjoyed the upgrade! It was a joy to welcome you to The INN at Gig Harbor for an excellent experience. We look forward to seeing you again!

10/10 Excellent

Liberty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was wonderful. Room was clean. Car felt safe in the parking lot.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 3 May,2024
Liberty. We are grateful for your review and excellent rating. Thank you for sharing your experience at The INN at Gig Harbor with other visitors and our friendly team. We are glad you felt safe visiting our property and look forward to hosting another stay for you.

6/10 Okay

Carol

Travelled with family, Business traveller
It was fine.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 2 May,2024
Carol, We would love another opportunity to host a better experience for you in the future. We hope you will reach out to our team and share your feedback on ways to improve our services.

10/10 Excellent

David, Pinnacle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was excellent. Front desk staff was very courteous and promptly addressed our questions and needs. Large rooms in great condition, and most comfortable pillows I've experiences (which is a rarity in hotels). Breakfast arrangement and choices were good and the area was clean. Three improvement requests: 1) absolutely need a hook or towel bar next to shower stall to hang the towel (currently have to put towel on the floor or unsafely reach all the way to the counter). 2) install a handle on the wall at the shower to aid climbing in and out. 3) put a 2nd easy chair in these large rooms - typically most of the time at least 2 people in the room, correct? No one wants to relax in a desk chair. Overall - great experience, we will stay again and recommend to others.
Stayed 6 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 2 May,2024
David, We are grateful for your suggestions and will examine the appointments in our rooms further. Thank you for your great rating and review of our guest spaces and delicious breakfast at The INN at Gig Harbor. We hope you will be our guest again soon.

10/10 Excellent

loretta

Travelled with partner
Very nice check in - super friendly counter help. Rooms renovated since our last visit.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 30 Apr,2024
Joretta, Thank you for the great review of our newly refreshed property. We are glad you enjoyed the seamless check-in and friendly service at The INN at Gig Harbor. We hope to see you again for another wonderful stay.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 29 Apr,2024
Thank you for the excellent rating, Jeff! We hope you will return to enjoy another awesome experience at The INN at Gig Harbor.

10/10 Excellent

Catharina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice large room with a comfy bed.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 27 Apr,2024
Catherine. We are delighted you enjoyed the comfort of our spacious room and friendly staff service. We hope The INN at Gig Harbor will be your choice again when you are in our area. Thank you for your lovely review.

10/10 Excellent

Deborah

Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 16 May,2024
Thank you for sharing a wonderful rating for The INN At Gig Harbor, Deborah! We are glad your experience was amazing and hope to welcome you back for another lovely visit soon.

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 24 Apr,2024
Melody, We are grateful for your excellent rating for an outstanding experience at The INN at Gig Harbor. IOPur staff is glad you enjoyed the clean, comfortable rooms and pleasant atmosphere of the hotel. We look forward to hosting another visit for you soon.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think it’s more of a utilitarian stay. The room was nice and spacious, but you can tell the building is pretty old and so is the furniture. But all in all, it’s not a bad place to stay.
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 23 Apr,2024
Jorge, We are glad you enjoyed a pleasant experience in one of our clean, comfortable guest rooms. Thank you for sharing your review with other visitors to Gig Harbor.

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
We like how it was tucked away and the property itself was VERY quiet! The cider house and tap room next door was very convenient too. It was clean and the staff was friendly!
Stayed 3 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 23 Apr,2024
Kayla, Thank you for the excellent rating and gracious review. The INN at Gig Harbor is in an area that feels secluded but near everything to see and do. Cider Locust is a guest favorite. We hope you will join us again for another wonderful experience.

8/10 Good

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is showing light signs of age but is still very nice.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 23 Apr,2024
We are delighted you enjoyed a comfortable experience at The INN, Hans. We hope to continue with property upgrades, and you will return to visit us again.

10/10 Excellent

Lisa, Forks

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tucked away in the trees
Stayed 1 night in Feb 2024
Response from Cyndy-Guest Experience Representative on 22 Apr,2024
Lisa, We love the appearance of seclusion at The INN at Gig Harbor. Thank you for sharing an excellent rating for our hotel with fellow travelers. Please allow us to host another great experience for you soon.

10/10 Excellent

Haley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay! Lovely staff, fine breakfast, and safe area.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 22 Apr,2024
Thank you for the excellent rating and review, Haley. We are delighted you enjoyed an outstanding experience at The INN at Gig Harbor. Our team takes pride in delivering a joyful experience for our guests. We hope to see you again.

10/10 Excellent

robert

Travelled with partner
Clean
Stayed 2 nights in Apr 2024
Response from Cyndy-Guest Experience Representative on 19 Apr,2024
We were happy to share our hospitality with you, Robert. Thank you for the excellent rating and review of our hotel. The INN at Gig Harbor team is proud of the service and comfortable accommodations they provide to visitors. We hope to see you again.

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice and professional
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 18 Apr,2024
We appreciate you taking a moment to review your stay at our hotel in Gig Harbor, Jerome. We are delighted you had a great experience and were served well by our friendly team. We would love to host another stay for you in the future.

10/10 Excellent

Marjorie

Liked: Amenities
Friendly staff upgraded our room and very helpful
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 18 Apr,2024
Margorie, We are glad you enjoyed the upgrade! Thank you for your kind comments about the staff at The INN at Gig Harbor. Our goal is to provide the best experience we can for our visitors, and we hope you will join us again when you are in the Pacific Northwest.

6/10 Okay

Robert

Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 8 May,2024
Thank you for your feedback, Robert. We hope you will return to enjoy an even better experience at our location. Our goal is to provide the best possible stay for our visitors.

6/10 Okay

Ron

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Property looks good on the outside but lacking in the "bones".....In the King Suite room's living room area there is no ventilation,the only cooling or fan is in the bedroom. If you close the door you would have no air in the living room. Also, the fan in the bath did not work so the humidity of the shower made it worse. Our room was just over the airconditioning units of the hotel....very noisy and we HAD to have the window open...also no locks on the front door of the hotel, you can walk right in, the clerk at night is in the other room. Anyone could walk into the hotel!! Probably will not return, must be better options in the area
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 17 Apr,2024
We appreciate your concerns, Ron. Thank you for your feedback. We take the safety and security of our guests and hotel seriously. Our staff is vigilant about the comings and goings of folks at the property. I am sorry the layout of this room type did not please you. We have other rooms with different floor plans that you might like better. It saddens us that you did not enjoy your stay at our location, and we hope you will consider visiting us again.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Upgraded our room at no extra charge complimentary.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 15 Apr,2024
Kelly, We are delighted you enjoyed the complimentary upgrade to your reservation. It is a joy for our team to surprise a guest with a special experience. We hope you will return to enjoy another visit to The INN at Gig Harbor.

8/10 Good

Judy, Ravensdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Had a quiet stay. Nice they have pet friendly rooms. Both our sink and toilet leaked water on the floor. Informed desk when leaving. Breakfast was decent.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 13 Apr,2024
Thank you for your great rating, Judy. We appreciate the information about the sink and commode issues. We will take care of them immediately. We hope you will join us again when you return to Gig Harbor for another visit.

10/10 Excellent

E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 14 Apr,2024
Thank you, E, for sharing an excellent rating for The INN at Gig Harbor. We are glad your stay exceeded your expectations and hope you will visit us again.

10/10 Excellent

Kaila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff were helpful and friendly. They gave us an option of what floor we would like to be on 2 or 4? We said 4 and they ended up giving us an executive suite. We were totally surprised at what spacious room we received. We thanked the front desk lady. The free breakfast was also warm and very well stocked. Overall it was a great experience!
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 11 Apr,2024
Thank you, Kaila, for sharing a wonderful review with other travelers about our hotel. We are glad you enjoyed the upgrade and hope you will return to The INN at Gig Harbor for another fantastic experience.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 10 Apr,2024
Thank you for the positive rating, Kelly! We are delighted you enjoyed your stay at The INN at Gig Harbor. We hope you will allow us to host another excellent experience for you again.

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 9 Apr,2024
Joseph, It was a pleasure hosting you at The INN at Gig Harbor. Thank you for the wonderful review; we look forward to welcoming you again.

10/10 Excellent

Eileen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location great staff! Love breakfast in the morning. We will be back.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 8 Apr,2024
Eileen, We are so glad you will return to The INN at Gig Harbor and enjoy another spectacular stay. Our team takes pride in the service and comfort we offer our guests. Thank you for your wonderful review.

10/10 Excellent

ruimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe and clean
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 7 Apr,2024
Thank you for your outstanding rating, Ruimin! We are glad you felt safe and comfortable at The INN at Gig Harbor. We look forward to hosting your next visit to the area.

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful place. Room is quiet, clean and spacious. Breakfast is wonderful with lots of options and staff is very friendly. Stayed 4 days and enjoyed our family gatherings because we were well-rested. Will go back!
Stayed 4 nights in Mar 2024
Response from Cyndy-Guest Experience Representative on 9 Apr,2024
Catherine, We are delighted you had a marvelous time visiting family. Thank you for the excellent review. We are glad you enjoyed your stay at The INN at Gig Harbor and will be our guest again.

4/10 Poor

Stephanie L

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The hotel was nice. I felt safe. However, the bar next door blared music all night. This created a very sleepless night. Wouldn’t recommend if you’re a lite sleeper.
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 6 Apr,2024
We apologize for the activity at the pub, Stephanie. We will check their schedule for other events they plan to have and let guests know in advance that there may be louder-than-usual goings-on in that area. We hope you will return to enjoy a more peaceful stay with us.

10/10 Excellent

Paul

Response from Cyndy-Guest Experience Representative on 25 Apr,2024
Thank you for your recent rating, Paul. We are thrilled you enjoyed a wonderful experience at The INN At Gig Harbor,

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 3 Apr,2024
Thank you, Jacob, for sharing a wonderful rating and review. We hope you will visit us at The INN at Gig Harbor again.

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities
Room was dirty, looked like it had not been cleaned. Dirty floors, stains on the mirror and sink, hair on the toilet, dirty carpets. Just gross
Stayed 1 night in Apr 2024
Response from Cyndy-Guest Experience Representative on 3 Apr,2024
Eric, We apologize for the room's appearance. If possible, our team is happy to place guests in another space, and we hope to have another opportunity to serve you.

8/10 Good

Lori, bend

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cyndy-Guest Experience Representative on 2 Apr,2024
Thank you for your feedback, Lori. When you return to Gig Harbor, we hope to share an even better visit with you.