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Reviews of SMDC Wind Residences by Bem

SMDC Wind Residences by Bem
Tower 3 Unit 334 SM Wind Residences, Condo Corporation Maharlika West, Tagaytay, Cavite

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 39 reviews" "
Rating 8 - Good. 8 out of 39 reviews" "
Rating 6 - Okay. 2 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 1 out of 39 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

cassandra may

Stayed 1 night in Nov 2022

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to most of what Tagaytay can offer. I would recommend this property.
Stayed 1 night in Jul 2022

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, elegant unit arrangement, caretaker assisted us well...will refer this unit to friends and definitely will rent it again Thanks Ms Bella, Malou the caretaker and Owner's rep who communicated very well. God bless!
Stayed 1 night in Mar 2022

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, room comfort
I Love this place!
Our stay in this room is so nice and superb. It fits on us family of 5. From the kitchen, bathroom, living room, bedroom and balcony is awesome. The wifi is very fast. The unit is very spacious and very neat and clean. The unit owner Ms. Bella is very friendly and will entertain you from check in to check out.
Stayed 1 night in Dec 2021

10/10 Excellent

Ma Victoria

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Angel

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

DKTP, Manila, Philippines

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The unit owner is very accommodating same with the caretaker. Unit is really clean with complete room amenities. Will definitely recommend this place.
Stayed 1 night in Oct 2020
Response from Bella on 25 Oct,2020
Thank you so much for your great and wonderful feedback. In behalf of Nelly we want to extend our utmost sincerest thank you for staying with us. Looking forward to meet us again. GOD bless and pls stay safe always

10/10 Excellent

Jahn Michelle

Travelled with family
Liked: Cleanliness, room comfort
The best place ever!
we had the best experience! very accommodating owner (Ms Bella).. great place (clean, sanitized & organized).. comfortable, feels like HOME! ❤️ we'll definitely book this place again! ✔️
Stayed 1 night in Oct 2020
Response from Bella on 25 Oct,2020
Thank You very much Mam Jahn for your awesome feedback in behalf of Nelly we really appreciate your time for giving us your feedback. Looking forward to meet us again once again Thank you so much GOD bless you all and pls stay safe...

10/10 Excellent

Alona, Apalit

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that it is accessible to the restaurants, banks, and malls. The place was cozy and the most important s the safety and cleanliness along with the security of your stay.
Stayed 1 night in Oct 2020
Response from Bella on 13 Oct,2020
Hi Mam Nelly and yours truly would like to extend our depeest appreciation for your feedback really help us to improve more thank you. Looking forwrad to meet us again until next time GOD bless

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible and affordable
Stayed 1 night in Feb 2020
Response from Bella on 11 Feb,2020
Thank you so much for your time giving us your feedback. We hope to see us back once again GOD bless you and your family.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jan 2020
Response from Bella on 12 Jan,2020
Thank you very much for your feedback qe really appreciate it. On behalf of my caretaker Nelly Raynera we would like to express our sincere thank you hope to see us back once again.

10/10 Excellent

Antonietta

Stayed 2 nights in Dec 2019

8/10 Good

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Bella on 12 Jan,2020
Thank you so much for taking time sending us your feedback appreciate your kindness we hope to see us again

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is in excellent condition, spacious, and very clean, particularly the comfort room, no bugs, no cockroach, complete sets of kitchen utensils, we did cook our own breakfast, and also I had a very good sleep, Ms. Nelly , the caretaker is accommodating. The room is highly recommended, one thing though.... the staff of SMDC and some of the security guards are discourteous. SMDC admin should check on this. five star for the room and its caretaker!.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
so so stay, would not recommend
our stay was ok....could have used more towels....there were 4 of us and only provided with 2 drab towels, plus there was no soap provided and no complimentary bath items
Stayed 2 nights in Oct 2019
Response from Bella on 12 Jan,2020
Hi Sir apology for this matter, first of all we provide good service but personal use is in your possession. It is actually written on our House Rules before you book our Policy has been posted if you read it. In other units they don’t provide anything at all. We hope for your better understanding. Anyways, thank you for choosing our unit property.

6/10 Okay

Richardroe

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice place & climate is great... parking for guests though is quite off the bldg
Stayed 1 night in Aug 2019
Response from Bella on 1 Sept,2019
Thank you very much for your feedback really appreciate in behalf of nelly we thank you for enjoying your stay with us .We hope to see us once again GOD bless-

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good caretaker, Kudos!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice, so homey
Stayed 1 night in Jun 2019
Response from Bella on 23 Jun,2019
Thank you very much for your overwhelming feedback stating on our property hope to see us back again GOD bless

10/10 Excellent

Joamar Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
We had a good time here with my loveone.. The room place is quit and clean. The space is perfect.
Stayed 1 night in Apr 2019
Response from Bella on 19 Jun,2019
Wow thank you so much for your awesome feedback we hope to see us back again thabk you and GOD bless. In behalf of Nelly we would like to thank you very much.

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Would stay again. Great host
Stayed 1 night in Jun 2019
Response from Bella on 19 Jun,2019
Thank you so much Mr Jeffrey Nelly and I would like to extend our sincerest appreciation for your awesome feedback thank you for patronizing our property and appreciation. We hope to see us back again GOD bless

8/10 Good

Donnie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Bella on 6 Jun,2019
Thank you very much for your wonderful feedback thank you for your appreciation on our property we hope to see us back again. GOD bless you and your family

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must-recommended place!
It was comfortable, very clean, and safe. The caretaker was so accommodating! 5 stars!
Stayed 1 night in May 2019
Response from Bella on 6 Jun,2019
Thank you so much Sir for your awesome feedback Looking forward to meet us again. GOD bless you and your family

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Response from Bella on 8 May,2019
Wow thank you very much Ms Cindy appreciate for your feedback we hope to see us back once again GOD bless takecare

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place very clean. All they needed items for in place. Look forward to staying at this location again
Stayed 5 nights in Apr 2019
Response from Bella on 1 May,2019
Thank you very much for this wonderful comment we really appreciate. We’re looking forward to meet us once again. GOD bless takecare

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The property is good enough for 6-8 persons. And very near to city proper, restaurants, banks, etc. The caretaker ms. Nelly is very kind and accommodating. The A/C is not very cool, and the club house and parking overnight is far from the property.
Stayed 1 night in Mar 2019
Response from Bella on 9 Apr,2019
Thank you for your feedback will try our best to fix your concern appreciate

10/10 Excellent

cindy syra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a good stay
Stayed 1 night in Mar 2019
Response from Bella on 20 Mar,2019
Hi thank you very much for your posted feedback. In behalf of my caretaker Nelly we appreciate your comments. And we are looking forward to visit us all the time. GOD bless

10/10 Excellent

TheresaTan, Chicago, Illinois

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the place and it’s very accessible to all stores and restaurant but the only thing I didn’t like was the parking fee, every time you park you have to pay per hour they don’t have a free parking lot for the guest.
Stayed 1 night in Feb 2019
Response from Bella on 20 Feb,2019
Thabk you very much for appreciating our place. Hope to see us once again some other time anything pls send us message we are glad to help you out. Have a good one

10/10 Excellent

RF

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Elegant Design and complete amenities
Stayed 1 night in Jan 2019
Response from Bella on 30 Jan,2019
Thank you so much for your wonderful feedback really appreciate. Looking forward to have you guys back to us some other time. Take care and GOD bless

8/10 Good

Tan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tagaytay SMDCWIND Residence
Is a good place to stay as there are a lot of fun & enjoying places to explore, Only thing is that the property & hotels.com should arrange with the management of SMDCWIND before our arrival so there are no misunderstanding. Overall a good place to stay.
Stayed 3 nights in Jan 2019
Response from Bella on 25 Jan,2019
Thank you very much for your feedback Mr Tan and family we appreciate all your concern and apology for the issue of your arrival. I know you came early that time apparently we have check-in before your booking. Once again our regular check-in time is at 1400hrs or at 2pm. An early check-in I may consider that unless bobody check-in before your booking date. Looking forward to understand the issue and my sincere apology to keep you waiting. I will make sure that we’ll fix everything. Thank you very much once again take care.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the place and very convenient location. wifi's good and it has a balcony.
Stayed 1 night in Jan 2019
Response from Bella Mecate on 16 Jan,2019
Thank you very much for your feedback we really appreciate so much. In behalf of Nelly and yours truly we are glad that you enjoy staying in our place looking forward to see us once again. GOD bless to everyone.

10/10 Excellent

Ma. Nelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Overall experience is good. Only downside is parking which is quite far from the tower and is not covered. But anyway a nice walk to get your car is enjoyable considering the landscape view of the area.
Stayed 1 night in Dec 2018
Response from Bella Mecate on 2 Jan,2019
Thank you for considering our property we really appreciate your feedback looking forward to meet us once again. GOD bless and take care -

8/10 Good

Christine May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Bella on 15 Dec,2018
Thanks for giving us your feedback we appreciate your stay with us

10/10 Excellent

Wilma

Liked: Cleanliness, property conditions & facilities, room comfort
Upscale unit at SMDC Tagaytay
The unit we stayed is very upscale and clean and comfortable for the 4 people in our party. The owner emailed me a few times, really good communication. The caretaker is very nice. The building security personnel however need to learn a thing or two about customer service and courtesy towards the guests. Overall, it was a good/excellent unit.
Stayed 1 night in Oct 2018
Response from Bella on 11 Oct,2018
Thank you so much for your great review. On behalf of Nelly and yours truly we appreciate your feedback we are looking forward to see us once again our pleasure to have you back. GOD bless

10/10 Excellent

Carita, Saipan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable and clean place to stay! Convenient walk to restaurants! Parking was a ways from the entrance and kind of inconvenient but doable!
Stayed 2 nights in Sep 2018
Response from Bella on 4 Oct,2018
First of all I would like to extend my sincere appreciation for your review towards your stay in our property. I am so glad that you like our place looking forward to see us once again. I deeply apologize for the parking area I already brought up this things to our top management thats why they resolve tru shuttle service. Once again thank you so much in behalf of nelly you are always welcome to our serenity place.

10/10 Excellent

Verified traveller

Comfortable and quiet in a good location
Great stay, awesome roof deck for viewing taal lake, room was very comfortable and clean with great decor to make the stay more unique than the usual hotel.
Stayed 1 night in Sep 2018
Response from Bella on 12 Jan,2020
Thank you very much for taking your time sending us your awesome feedback. We hope to see us back again.

10/10 Excellent

Jaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Bella on 26 Jun,2018
I would like to thank you Ms Jaya and family for your great and awesome review. Nly and I would like to extend our sincere appreciation thank you for adhering our house rules. We are looking forward to have you back in our property unit. GOD bless takecard

2/10 Terrible

Young Man

Disliked: Cleanliness, staff & service, property conditions & facilities
It must have gone to AIRBNB, not Hotels.com
It was not the hotel, but a kind of residence condominium. Each unit(room) owned by individual owners but registered onto Hotels.com. When I arrived there at 9pm, only security guards at the front without any information of my booking. I could not get any service nor information. By coincidence, another unit's owner stopped by and saw my situation to do phonecall to my unit's owner. It took 110 minutes until I received my room key. It was NOT a kind of HOTEL! I booked and paid to hotels.com. But I was cheated by hotels.com even if I am a little bit frequent user of hotels.com. What will you do, hotels.com correspondent?
Stayed 2 nights in Sep 2019
Response from Bella on 12 Jan,2020
First of all I would like to extend my sincere apology pertaining your issues. But I do believed I already gave my respond on this matter. Mam I been sending messages a couple of times to pls send me your contact number and pls respond to all my message but nothing has been replied and I always make sure that my guests is always in good hands so there will be no problem on the day of their check-in unfortunately no respond at all and I found out your there at the lobby waiting for someone to assist you. That was too late when I got informed. Anyway, as I promised it will never happen again as long as you checked all the messages which I have been sending tru Hotel.com neither Expedia. Thank you very much for your understanding.