This hotel is close to the metro station, and that’s as good as it gets. The free breakfast buffet really lacks variety and food was just edible. The rooms are quite small but okay if you only need a bed to crash at night. What bothered us the most was its unhelpful staff:
1. The phone didn't work in our first room. The staff told us the computer configuration for our phone was problematic. They never got it to work, so I asked the front desk whether I could use their phone to make a quick call to my parents who live close by. They refused and asked me to go find a public phone to make the call. A call within the neighborhood in Taipei only costs a few cents! I would have gladly paid for it.
2. Our second room had NO WiFi signal. I was told that the hotel was fully booked, and no room change was possible until the following day. The staff requested me to move out of room by 8am next day if I want a room change. Seriously? Upon protest, the front desk staff finally agreed to adhere to the checkout time.
3. Our third room faces the metro, so we got a lot of noise from the busy traffic. What shocked us was that the shower door was a few inches short in width, so we couldn’t completely close the shower enclosure. How was this poor construction acceptable?
Over all, our whole stay was unpleasant and disappointing. The front desk staff rarely greeted us or even lifted their eyes whenever we entered or left the hotel. We will NEVER book this hotel again.