All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property is strategic if you're going to Camelback Resort and nearby attractions like the Big Poconos State Park.
Eliseo
Stayed 2 nights in Mar 2024
6/10 Okay
ROSE
Travelled with partner
29 Mar,2024
Liked: Cleanliness, staff & service
We didn’t like that breakfast wasn’t complimentary, you have to pay for it. Hotel needs to be upgraded. The location was beautiful would look great in the summer. The guy at front desk was nice and so was our waitress. We would stay here again.
Close proximity to the slopes but very outdated hotel.
Elisabeth
Stayed 1 night in Feb 2024
8/10 Good
Taisiya
26 Feb,2024
Liked: Cleanliness, staff & service
It's good location for skiing
Taisiya
Stayed 3 nights in Feb 2024
8/10 Good
Brian
Travelled with family and small children
25 Feb,2024
Liked: Staff & service
We liked the closeness to Camelback ski area.
The front staff was very helpful with additional towels, hangers and a rollaway bed.
We noted that our shower curtain rod was in need of repair.
We had grandsons and they loved the indoor pool. They do have a nice gym withe weights and other exercise equipment.
We would come again.
Property felt homey when we entered with a beautiful view and fireplace. The view of the snow covered hills at camelback from our room were exquisite.
We brought our 3 year old grandson with hopes that we would use the indoor pool. Upon entering the room, it was very cold and so was the water. We mentioned this to the front desk and they claim that is was 70 degrees. I:t was absolutely too cold to swim in a room that is 70 degrees in February, so we were unable to use the pool. There were not guests using the pool in the 2 days that we were there, and there were plenty of children around.
Wake up management and contact a reputable heating mechanic.
Nice and quiet place, polite staff, beautiful view to mountain and lake with Swan.
Room is comfortable.
At the reception, the girl from Jamaica was attentive and sweet to us, she helped us to get early check in and upgrade of room.
So sorry, no more Jacuzzi in this hotel 😢
Anna
Stayed 3 nights in Feb 2024
6/10 Okay
Kris
Travelled with family and small children
23 Feb,2024
Liked: Cleanliness, staff & service
Very dated floor and smelly. Our room smelled, remote for the TV didn’t work and the top comforters look like they’ve never been washed since 1980. Room was clean for the most part. Stayed here out of convenience for one night.
Kris
Stayed 1 night in Feb 2024
4/10 Poor
Claudia
Travelled with pets, Travelled with partner
20 Feb,2024
Liked: Staff & service
The location was great. But they wouldn’t let us stay in the suite we booked because it wasn’t pet friendly. The rooms are outdated and ugly. Honestly not worth it unless you are simply sleeping there.
My girlfriend and I wanted to have a romantic weekend getaway and decided to stay here because of the view and we wanted a place with an indoor pool. Overall we had a good time and would stay here again. However, we had an issue with the elevator being really slow and we also attempted to play air hockey and other stuff in the game room but the game room is a disaster because most of the games are broken, and you have to get tokens rather than being able to use actual quarters. The sauna was broken as well. So some things at this hotel clearly need maintenance, but overall it's a relatively affordable place with character that's in an area with lots of stuff to do.
David
Stayed 2 nights in Feb 2024
4/10 Poor
Jay
Travelled with family
18 Feb,2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Needs a plethora of repairs and updating.
Only one elevator works. WiFi did not work entire trip (asked for help, none given.) Wallpaper is pealing off the walls everywhere. We were on the top floor with visible water stains of the ceiling and a piece of the ceiling flaked off in the middle of the night and hit my daughter while she was sleeping.
This hotel is in VERY poor condition. It is not properly maintained and the staff is unpleasant. Half of the curtains were missing and didn’t even cover the window. Strongly advise anyone considering here to stay elsewhere
While the room itself was tidy, it was impossible to overlook these glaring flaws, which detracted significantly from the overall experience. The lack of attention to maintenance and cleanliness was disappointing, to say the least.
Despite these challenges, I must commend the staff for their professionalism and willingness to assist. They remained attentive to my needs and addressed my concerns promptly.
A lot of dead bugs not cleaned out of areas like the air conditioner and bathroom floor
Michael
Stayed 2 nights in Feb 2024
8/10 Good
Sandra
2 Feb,2024
Need upgraded
Sandra
Stayed 1 night in Feb 2024
6/10 Okay
Christine
Travelled with family, Travelled with pets
28 Jan,2024
Liked: Cleanliness, staff & service
This property was clean and the staff was very nice. However, it is dated. We were in town for a ski weekend, so we were looking for convenience and a place to sleep. Price was reasonable and food was good.