4 outdoor pools, open 10:00 AM to 6:00 PM, pool umbrellas, pool loungers

Reviews of H10 Atlantic Sunset

5 out of 5
H10 Atlantic Sunset
Av. Adeje 300, 11, Adeje, Santa Cruz de Tenerife

Reviews

8.8

Excellent

Rating 10 - Excellent. 150 out of 244 reviews" "
Rating 8 - Good. 57 out of 244 reviews" "
Rating 6 - Okay. 21 out of 244 reviews" "
Rating 4 - Poor. 13 out of 244 reviews" "
Rating 2 - Terrible. 3 out of 244 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandru

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to add
Stayed 4 nights in Apr 2024
Response from Lucía Toledo on 2 May,2024
Dear Alexandru, thank you for your high rating! We are delighted that you thoroughly enjoyed your experience with us, our team is indeed working very diligently in this regard to provide a memorable and welcoming experience. We hope you will join us again and are already looking forward to your return! Very best regards

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Lucía Toledo on 30 Apr,2024
Dear Tomasz, thank you for your high rating ! We are delighted that you thoroughly enjoyed your experience with us, our team is indeed working very diligently in this regard to provide a memorable and welcoming experience. We hope you will join us again and are already looking forward to your return! Very best regards

10/10 Excellent

NOUSHIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The BEST welcome by Carlos! he is such a gem! it was a lovely stay , super cool rooms and premises. Everything was perfect. Thank you
Stayed 3 nights in Apr 2024
Response from Aimad Immale on 21 Apr,2024
Dear Noushig,We are delighted that you have enjoyed the stay with us, we apreciate your kind word toward our collegue, we will informe him,Best wishes

10/10 Excellent

Julie Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean. Lovely food and excellent service in all areas. Very geared up to entertaining children so we were pleased we were in a quieter part of the hotel away from the noise! Could not fault the fantastic room we had on the 5th floor of El Beso building! Would return if I could guarantee the same room. First Tenerife experience - excellent!
Stayed 7 nights in Apr 2024
Response from Aimad Immale on 20 Apr,2024
Dear Mrs Annette,We apreciate the kind word toward our estableshment, we are delighted that you have enjoyed the hotel facilities, we thank you on the high score you have awarded us,We wish to see you soon,Best regards

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Lucía Toledo on 17 Apr,2024
Dear Scott, thank you for your high rating ! We are delighted that you thoroughly enjoyed your experience with us, our team is indeed working very diligently in this regard to provide a memorable and welcoming experience. We hope you will join us again and are already looking forward to your return! Very best regards

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Lucía Toledo on 12 Apr,2024
Dear David,First of all we want to thank you for your time to leave this ratting. We are glad that you enjoyed our hotel, we work hard together with all our staff to make you feel at home. We hope to see you again soon in the near future Kind regards

10/10 Excellent

Philip William George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Overall, a very good hotel. Will definately be returning.
Stayed 7 nights in Mar 2024
Response from Aimad Immale on 31 Mar,2024
Dear Mr Wiliam,We are delighted with your high scoring, we hope you have enjoyed it here with us and hope to see you in the near futureRegards

10/10 Excellent

Betsy

Stayed 3 nights in Mar 2024
Response from Aimad Immale on 31 Mar,2024
Dear Betsy,We are delighted with your high scoring, we hope you have enjoyed it here with us and hope to see you soon.Regards

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would highly recommend this hotel and the Adeje area. The hotel was lovely and exceeded our expectations. It more than lived up to it's 5 stars. From the moment we drove up to the hotel we were greeted by name and welcomed at the barrier. Staff at check in served us prosecco and explained everything about the facilities, even to the extent of checking on food allergies and issuing a card to hand to restaurant staff so that they could advise The room was beautiful, clean, comfortable and spacious. A good sized bathroom with slippers and robes, huge bath sheets and nice toiletries. A proper coffee machine and water available. The bed was huge and extremely comfortable. All of the hotel areas were pristine and all staff were friendly and helpful. The buffet restaurant food was so good that we didn't bother to use the specialty restaurants. Every day the buffet was different and catered to all ages and tastes. The pools were clean, huge pool towels and lots of sun beds. Cocktails and alcoholic drinks were really reasonably priced. The whole experience was relaxed and safe. We will definitely be back.
Stayed 7 nights in Feb 2024
Response from Lucía Toledo on 7 Mar,2024
Dear Karen, What a lovely review! We couldn't be happiest to receive a review like yours. Thank you so much for choosing H10 Atlantic Sunset as your holiday destination! It is great to hear that you want to come back! This kind of comment makes us really happy. We can't wait to see you again, Kind regards,

10/10 Excellent

MONTSERRAT

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for families and adults , excellent pools and entertainment and food. Highly recommended !!!we will repeat
Stayed 4 nights in Feb 2024
Response from Aimad Immale on 24 Feb,2024
Dear Mr/Mrs Montserrat,We apreciate the hughe scoring that you have awarded us, as well we are pleased to read that you have enjoyed your stay with us, we wish to welcome you in the near future.Best regards,

10/10 Excellent

geraint

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2024
Response from Aimad Immale on 18 Feb,2024
Good morning Mr/Mrs Geraint,We apreciate the high score you have awarded us, we hope you have enjoyed your stay with us, we wish to see you soon amoung us.Best wishes,

8/10 Good

Zbigniew

Stayed 4 nights in Jan 2024
Response from Aimad Immale on 31 Mar,2024
Dear Zbigniew,We are delighted with your high scoring, we hope you have enjoyed it here with us and hope to see you soon.Regards

10/10 Excellent

rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is 100% one of the best 5 star hotel around Tenerife. Thank you for the wonderful stay
Stayed 2 nights in Jan 2024
Response from Lucía Toledo on 31 Jan,2024
Dear rahul, Thank you for your high rating and encouraging comments! We are delighted that you thoroughly enjoyed your experience with us, our team is indeed working very diligently in this regard to provide a memorable and welcoming experience. We hope you will join us again and are already looking forward to your return! Very best regards

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facilities. Great gymn, pools, and rooms. Fantastic view. Check in process is cumbersome and seems to take forever even though the staff is kind and helpful.
Stayed 1 night in Jan 2024
Response from Lucía Toledo on 30 Jan,2024
Dear Kenneth,Thank you very much for taking the time to leave your impressions about your holiday with us.This helps us to improve our services.Hope to welcome you in the future.Regards

8/10 Good

Egor, Amsterdam

Stayed 7 nights in Jan 2024
Response from Lucía Toledo on 22 Jan,2024
Dear Egor,Thank you for taking the time to leave your rating about your stay , it is much appreciated.Hope to welcome you in the future.Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing find
Had a short week away in Tenerife in this fantastic hotel. Everything was perfect from the food to the rooms and the very friendly staff who can’t do enough for you. One recommendation to increase revenue would be to have a QR code on each table by the pool so you could order drinks and maybe ice creams.
Stayed 5 nights in Nov 2023
Response from LUCIA TOLEDO on 17 Nov,2023
Dear Andrew, thank you for your high rating and encouraging comments! We are delighted that you thoroughly enjoyed your experience with us, our team is indeed working very diligently in this regard to provide a memorable and welcoming experience. We hope you will join us again and are already looking forward to your return! Very best regards

10/10 Excellent

Julita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family time
Very nice place and amazing weather 😎 Only food could be more better 👍
Stayed 7 nights in Nov 2023
Response from LUCIA TOLEDO on 14 Nov,2023
Dear Julita,Thank you for taking the time to leave your review about your holidays.We are happy t hear that you have enjoyed our hotel.We will take note about your comment about the food , this helps us to improve our services.Best regrads

6/10 Okay

mary

Stayed 4 nights in Nov 2023
Response from LUCIA TOLEDO on 14 Nov,2023
Dear mary,Thank you for taking the time to leave your review about your holidays, this helps us to improve our services.Regards

6/10 Okay

Federico, Málaga

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Nice place but definitely they have improved cleanliness
Stayed 4 nights in Nov 2023
Response from Aimad Immale on 5 Nov,2023
Good afternoon Mr Federico,We apreciate the high scorring you have awarded us, we wish you have enjoyed your stay with us and we hope to see you in the near future,Regards

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Oct 2023
Response from LUCIA TOLEDO on 24 Oct,2023
Dear peter,Thank you for your comments.We are so happy to hear that you have enjoyed your stay with us.Kindest regards

8/10 Good

Charlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with a sufficient choice for the breakfast. I was a bit disappointed with the diner though.. almost the same thing everyday with a poor quality for a 5*. 2 parkings (indoor and outdoor). The property has beautiful pools, but you cannot access them unless your are privilege … When we dit the check out at 12, our badge was deactivated and thus were unable to access the parking and lost the wifi .. that would be nice if you can keep it until midnight (for people that have a late flight).
Response from Aimad Immale on 30 Sept,2023
Good morning Mrs Charlene,We are delighted that you have enjoyed the facilities, we will procede and send your comments to the department of Food and bevarages, to have it under consideratin.There is only 1 pool out of the 5 pools we have that you can only access with the privilege service the rest you can use them. regarding the wifi it is free and once the guest check out and informe us that he would like to keep using the wifi we always provide them with a ticket that they can use untill pick up time.We hope to see you soon in the future

10/10 Excellent

Timothy, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Aimad Immale on 25 Sept,2023
Good afternoon,We are delighted that you have chosen the H10 Atlantic Sunset to spend your holidays with us, we would like to thank you on the high rating that you have awarded us,Best of wishes and we hope to see you soon,Regards,

10/10 Excellent

Dimple

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Aimad Immale on 22 Aug,2023
Dear Mr/Mrs Dimple, We appreciate the high scoring you have awarded us, we wish that you have enjoyed your holidays and to see you sooner.Best wishes.

4/10 Poor

Gregory

Stayed 3 nights in Mar 2023
Response from LUCIA TOLEDO on 30 May,2023
Dear Gregory,Thank you for taking the time to leave your rating about your stay with us.Regards

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and comfortable beds. Staff in dining areas friendly and professional. If you’re trying to get away with just adults maybe find an adults only. The place was crawling with kids :)
Stayed 3 nights in Apr 2023
Response from LUCIA TOLEDO on 7 Apr,2023
Dear Jessica, first of all thank you for your comment. For us it is a pleasure that you have been able to enjoy our facilities and that our staff in dinning have made you feel at home. In seasons like Easter , as most of the countries have holidays , and we are a family hotel , it happens that you will find a lot of them , but thank you for your commnets Kind regards

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023
Response from LUCIA TOLEDO on 6 Apr,2023
Dear Maik, thank you for your high rating ! We are delighted that you thoroughly enjoyed your experience with us, our team is indeed working very diligently in this regard to provide a memorable and welcoming experience. We hope you will join us again and are already looking forward to your return! Very best regards

10/10 Excellent

miss

Stayed 6 nights in Mar 2023
Response from LUCIA TOLEDO on 6 Apr,2023
Dear miss, thank you for your high rating ! We are delighted that you thoroughly enjoyed your experience with us, our team is indeed working very diligently in this regard to provide a memorable and welcoming experience. We hope you will join us again and are already looking forward to your return! Very best regards

10/10 Excellent

Catherine

Stayed 5 nights in Mar 2023
Response from LUCIA TOLEDO on 27 Apr,2023
Good afternoon Catherine,Thank you for taking the time to give us such wonderful points about your stay in our hotel.We are more than happy to see that you have enjoy it.Hope to welcome you in the future.Regards

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel, friendly staff and immaculate! We had a wonderful week there!
Stayed 7 nights in Jan 2023
Response from LUCIA TOLEDO on 26 Jan,2023
Dear Patricia,Thank you very much for taking the time to write your review about your stay with us.We are more than happy to read that you have had a wonderful week , and we appreciate your kind words.Hope in the future we could welcome you again.Kindest regards

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from LUCIA TOLEDO on 23 Jan,2023
Good afternoon,Thank you for taking the time to leave us a review of your stay.We are glad to hear that you enjoyed your stay.We hope to see you again in the future.Best regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing a out this location is the staff and then the virws from.the hotel. Sunsets and Sunrises are equally phenomenal. But the staff are the true stars they go above and beyond for you to enjoy this hotel.
Response from LUCIA TOLEDO on 12 Jan,2023
Good afternoon Mr Stephen,Thank you for taking the time to leave us a review of your stay.We are glad to know that everything was to your liking but above all that our staff made you feel so comfortable, this is our greatest value.We hope to be able to welcome you again on another occasion.Best regards

10/10 Excellent

Sahbatee

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from LUCIA TOLEDO on 5 Dec,2022
Good afternoon,Thank you for taking the time to leave your comments about your stay.We are happy to hear that you have enjoyed.Regards

10/10 Excellent

Jehangirshaw, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and always polite. Rooms were nice and big with ample space. We chose halfboard and dinner always had a variety of deifferent themes each night.
Response from LUCIA TOLEDO on 2 Dec,2022
Good afternoon Mr Jehangirshaw,Thank you for your kind words about your last stay.We are so happy to hear that you have enjoyed so much.Hope to see you in the future.Regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2022

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, limited entertainment or dinning outside the hotel
Stayed 5 nights in Sep 2022
Response from LUCIA TOLEDO on 20 Oct,2022
Good morning Mr William,Thank you for your feedback about your stay , it is much appreciated.Regards

6/10 Okay

Christopher

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Can not fault anything about the rooms or facilities. The only negative is the "priveledge" status that you can upgrade to. It is creating a class system that is awkward. The buffet is good but lack meats. The reataurants are terrible. Both the Italian and Japanese restaurants served precooked food (evidently days old) and even the garnish on the plates were days old. (Never seen dry sliced cucumber before eating here) The Japanese restaurant had no atmosphere and wasnt entertaining. The food was undercooked and unedible. Would love to stay here again but they must improve the food.
Stayed 4 nights in Jul 2022
Response from LUCIA TOLEDO on 28 Jul,2022
Good morning Mr Christopher, Thank you for taking the time to leave us your comment about his stay. We are very happy that the facilities have been to your liking and the room you liked. We thank you for your comment about the food, we are trying to improve every day in those aspects that the client tells us and thanks to your comments we can take actions that lead us to achieve a good result and satisfaction for the client. We hope you can return another time to visit us and help us check if we are doing better every day, it will be a pleasure. Kindest regards

10/10 Excellent

Emma Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property facilities were excellent. Great value for money.
Stayed 8 nights in May 2022
Response from LUIA TOLEDO on 9 Jun,2022
Dear Emma Jane, Thank you for taking the time to give us your impressions about your stay with us .This help us to improve our services and we are more that happy to know that you were satisfied. Hope to welcome you again in the future. Regards

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from LUCIA TOLEDO on 31 May,2022
Dear guest, Thank you for taking your time to leave us your rating of your stay. This helps us to keep improving. All the best

4/10 Poor

Francesca

Travelled with family
Liked: Property conditions & facilities
Great evening entertainment and hotel has cool spaces. Rooms weren’t cleaned at all apart from new bedding. They give you nice shampoo and conditioner on your first day and then give you cheap stuff thereafter. Pools are too cold to swim in. Service is poor at the pool bar in the day and it’s not great during breakfast / dinner service.
Stayed 7 nights in Mar 2022
Response from LUCIA TOLEDO on 31 May,2022
Thank you for taking your time to leave us your rating of your stay. This helps us to keep improving. All the best

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely architecture, unfussy, thoughtful, beautiful pools and views, amazing proximity to roca negra. Courtesy bus to Los Cristianos for shopping and conventional beaches if desired.
Stayed 7 nights in Mar 2022

10/10 Excellent

Fabiola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful. Can't wait to return. We were between them and Hard Rock for next year but the staff were so friendly that it made all the difference.
Stayed 4 nights in Mar 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and bedroom very spacious. Only criticism would be, no adults only pool and no designated area in the dining room for adults.
Stayed 3 nights in Feb 2022

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous 5 star hotel
Amazing every way 5 star. Food, rooms, staff,entertainment, service perfect. Only small niggle children running around the dinning room dangerous should have been stopped. Where were the parents!!!
Stayed 3 nights in Feb 2022

10/10 Excellent

John

Stayed 1 night in Feb 2022

10/10 Excellent

Anastasia

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Feb 2022

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was February when we visited and it was perfect
Stayed 2 nights in Feb 2022

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great winter sun break
Great hotel, very friendly service and reasonably priced if your not all inclusive. I went in January and it was really warm, the pools are in great locations for sunbathing and the towel service is a nice bonus.
Stayed 3 nights in Jan 2022

10/10 Excellent

k l

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amacin
Stayed 3 nights in Jan 2022