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Reviews of Batuta Maldives Surf View Guesthouse

3 out of 5
Batuta Maldives Surf View Guesthouse
Sunrise, Randhaa Magu, North Male Atoll, Thulusdhoo Island, Kaafu Atoll

Reviews

8.2

Very good

Rating 10 - Excellent. 13 out of 23 reviews" "
Rating 8 - Good. 4 out of 23 reviews" "
Rating 6 - Okay. 2 out of 23 reviews" "
Rating 4 - Poor. 2 out of 23 reviews" "
Rating 2 - Terrible. 2 out of 23 reviews" "

7.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend this property! Great value for money and the all the staffs are the nicest people. They are very attentive and welcoming. We had a very pleasant stay.
Stayed 3 nights in Aug 2022
Response from Batuta Team on 10 Aug,2022
Thanks for your feedback. I hope you'll book with us again. Thanks

10/10 Excellent

Baldev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place for the price. Very good service and the people were friendly. Food is good and the location is the best.
Stayed 14 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff. Near water, great view. Relaxing.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is front of beach
Stayed 4 nights in Jan 2020

4/10 Poor

Verified traveller

Would not recommend
Nice team but we got sick from the food and it was raining the whole time. They were unable to book a transfer for us but didn't tell us, so we had to organise our own on arrival. One room smelt like effluent and had only 1 very very small window. We cut our stay short.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019
Response from marx on 6 Jun,2019
Thanks for staying with us. hope you will book with us again.

10/10 Excellent

David Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all the boxes.
Great place to stay if you want to surf Cokes. Straight out the front. Our sea view room you could see the line up from the bed. Room 203. Recommended. Friendly staff and pleasant enough for where you are.
Stayed 3 nights in Aug 2017
Response from Selvam S on 19 Aug,2017
Dear David Ward, Thanks for your effort to write good review and rating as 5 stars. It is a big award which my property gets from a guest as you. I can understand from you comments that you had enjoyed your stay with us, Any way thanks again for choosing my property for your stay. hope you may come back again. Regards, Selvam S

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Response from Selvam S on 30 Jul,2017
Dear Sir/Madam, Thanks for your valued rating. But one thing is that your name displayed as anonymous. I request you to tell the name and booking ID. Hope you may do the needful. Regards, Selvam S Sales & Marketing Manager.

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and excellent food
We visited 5 different guest houses on 4 islands recently. This one definitely wins in location and food categories. Rooms are a bit out of date but that shouldn't be the reason to visit Maldives. Staff is really nice and helpful, food is delicious and location is excellent. Guest house is literally on the beach so when weather is nice you eat all your meals on the beach. Bikini beach is only 1 minute away. Bikini beach itself is very good for snorkeling. Nice reef and deep waters close to the coast. Special fence protect against water currents. There are people from who you can rent jet ski or buy extrusion directly on the beach (you can order any of these in guest house) and they also help inexperienced swimmers to go back to the beach if they can't do it themselves.

6/10 Okay

Mesfer

Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel close to the beach, if you love surfing come to this island, if not you will get bored
Response from Selvam S on 10 Sept,2016
Dear Mesfer, Thanks for your effort to write a review. Thanks again.

6/10 Okay

aysegul

Stayed 5 nights in Feb 2022
Response from marx on 16 Apr,2022
nice guest

2/10 Terrible

Handan, Bremen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nicht schließbare Fenster, nicht schallisoliert, es regnet rein, Feuchtigkeit an den Wänden, nach Kot und Urin stinkendes Zimmer, gelöcherte und schmutzige Handtücher, Lobby ähnelt einen Abstellraum mit schmutzigen Matratzen, die Lobbyeinrichtung ähnelt eher an Gartenmöbel aber schmutzig, der Whirlpool wie beschrieben fehlt, an der Klimaanlage läuft Flüssigkeit runter daher Vorsicht falls Handy oder Laptop auf die Kaputte Nachtkomode stellst, keine 24 Stunden Rezeption sondern lediglich ein Zettel an die Tür geklebt , Minibar fehlt, der Private Eingang ist kein privater Eingang , jeder der sein Zimmer in der 2 Etage hat muss dieses Gelände hochgehen, vorsicht bei Kindern weil diese durch das Geländer fallen können .Die Farbe an den Wänden geht durch die Feuchtigkeit ab, aufpassen keine Klamotten an den Ständer hängen oder Koffer dagegenstellen oder sonstiges, Bettwäsche schmutzig
Stayed 6 nights in Dec 2019

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom ambiente
Funcionários muito simpáticos e prestáveis, ótimo ambiente, comida muito saborosa. Os quartos precisam de pequenas obras de modernização e dependendo dos hóspedes pode existir algum barulho.
Stayed 5 nights in Jun 2019
Response from marx on 19 Jun,2019
obrigado pelo seu comentário

10/10 Excellent

María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilloso
Es simplemente maravilloso. El personal que trabaja allí es inmejorable.
Response from marx on 10 Apr,2018
thank you for your review.

8/10 Good

Veronica, Milano

Liked: Staff & service, property conditions & facilities
Un'alternativa alle Maldive per ricchi!!
Lo staff è davvero gentile, qualsiasi richiesta viene esaudita! La posizione è la migliore dell'isola a livello di mare e di quiete, oltretutto la guesthouse è una delle poche maldiviane, quindi anche se i bagni avrebbero bisogno di essere rinnovati, davvero felice di essere stata lì! Noi avevamo la pensione completa, il cuoco ascolta bene le richieste e ti accontenta! Come in tutte le guesthouse, l'alcol è vietato, ma diciamo che cenare praticamente in riva al mare, lo fa dimenticare!! Per chi come me e il mio ragazzo vuole godere dello splendore delle Maldive senza spendere troppo e soprattutto non a livello da ricchi con tutti gli sprechi che ne conseguono, questo è il posto giusto! L'isola e' abitata dalla gente del posto e si ha la possibile di entrare minimamente a contatto con loro! insomma lo consiglio assolutamente!
Stayed 6 nights in Mar 2018
Response from marx on 19 Apr,2018
thanks for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful vacation
The guest house is cozy and the staff is very polite and organized in making customers happy. Food is very good and tasty.
Stayed 10 nights in Dec 2017
Response from Batuta on 14 Feb,2018
Hi, Thank You for your feedback.Hope to see you again. Regards

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thulusdhoo Batuta surf wiev resort
Hotel je hned na pláži. Klid a pohoda. Rodinná atmosféra.
Stayed 14 nights in Nov 2017
Response from Selvam S on 23 Dec,2017
Thanks for your prompt review and rating. Thanks again

10/10 Excellent

Jozef

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2017
Response from Selvam S on 5 Dec,2017
Dear Jozef, Thanks for your ratings

10/10 Excellent

Maria

Liked: Cleanliness, room comfort
Hotel con excelente ubicación y empleados.
The very best of the hotel is: the staff,the location and the food.Everyone there was incredibly nice and very good people,specially Musa (the chef) and Kamal (the waiter). Ir was a pleasure.
Response from Selvam S on 23 Apr,2017
Dear Enrique and María, Thanks for your good review about your stay with us and our staffs. And I am so happy to hear from you that you may come again next year. You may always welcome to our premise.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'HOTEL E' IN POSIZIONE OTTIMA DIRETTAMENTE SULLA SPIAGGIA CON BEI LETTINI AMACHE E DIVANETTI. L'ALBERGO SI PRESENTA PERO' IN STATO FATISCENTE:LA NOSTRA STANZA AVEVA IL CLIMATIZZATORE RATTOPPATO CON LO SCOTCH E COLAVA ACQUA DIRETTAMENTE SUL MURO E SU UNA PRESA ELETTRICA. IL BAGNO AVEVA PROBLEMI CON GLI SCARICHI E A VOLTE SI SENTIVA UN ODORE DI FOGNA MOLTO FORTE.L'ACQUA DEL RUBINETTO E DELLA DOCCIA SEMBRAVA ACQUA DI FOGNA:NON ERA POSSIBILE LAVARSI I DENTI E PER LA DOCCIA NON ERA IL MASSIMO...LA MANUTENZIONE DELLO STABILE E' INADEGUATA.LO STAFF NON E' VENUTO A PRENDERCI AL PORTO E NON CI HA NEANCHE PORTATO LE VALIGE A FINE SOGGIORNO A DIFFERENZA DELLE ALTRE 4 GUESTHOUSE MALDIVIANE IN CUI ABBIAMO SOGGIORNATO.IL PREZZO COMUNQUE E' BASSO MA LA QUALITA' BASSISSIMA.
Response from General Manager on 10 Sept,2016
Gentili Signore e Signori, Grazie per il vostro sforzo di scrivere una recensione di Expedia. Il tuo commento ci ha aiutato a migliorare e mantenere la nostra proprietà per il futuro. Ora, tutti i nostri ospiti sono soddisfatti con le nostre strutture e servizi. Ora, la gestione è stata modificata. La nuova squadra è veri professionisti e invita i turisti con grande ospitalità e servire con la massima soddisfazione. Vi preghiamo di visitare di nuovo. Noi vi assicura i migliori servizi a tutti i nostri clienti.

2/10 Terrible

Gemma, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel with unacceptable service.
I sent them several emails to arrange the transfer boat for me and they ignored them. When I arrived Maldives, the receptionist helped me to call them, the guy in the phone said he would pick me up in male, but later I called him again it said the number is not used anymore. I booked it through expedia and it's nonrefundable. Later I heard this hotel is very bad and the island is not fun at all.
Response from Selvam S on 10 Sept,2016
Dear Gemma, Sorry for the delay to reply you. Recently the guest house has renovated and the Management has been changed. The new Team is true professionals and beckons the Tourists with Great hospitality and serving with utmost satisfaction. We request you to come again and stay with Batuta and feel the best services from our side next time.We assures you the best services. Again sorry to bother you previously.

10/10 Excellent

Joell, Montegranaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Settimana da favola..!
Una settimana da favola.. Personale disponibile e tranquillo, il massimo della cordialità.. Hotel umile e accogliente, con un grande vantaggio rispetto a tutti gli altri anche dei più costosi, scendi le scale x uscire dalla camera e sei già in spiaggia.. In oltre tutte le mattine ci siamo godute l'alba pur rimanendo a letto, avevamo la stanza con la vetrata che da sul mare..! spettacolo..!
Response from Selvam S on 11 Jun,2016
Dear Joell, Thanks for your comments and it will be helpful for others to book our hotel. We wish you to come back again.

10/10 Excellent

Kirill, Spb

Liked: Cleanliness, staff & service, property conditions & facilities
Советуем!
Проживали 3 дня, на втором этаже. ПЛЮСЫ: первая линия! Вдоль моря расположено несколько отелей (подороже) и каждый день, в основном, Вы видите только туристов, да пару молодых местных жителей. На берегу есть пару гамаков, пару удобных мягких шезлонгов, два стола с диванчиками за которыми мы завтракали и любовались рассветом. Также есть терраса на крыше. На каждом этаже расположено несколько номеров + большой холл с ТВ. Есть горячая вода. Есть общий чайник, чай. Встретили/проводили на паром. МИНУСЫ: Очень пахло канализацией, всегда закрывали дверь в душ. Окна выходили на другой отель и занавеску было не поднять ( в номере была только 1 лампочка на потолке для освещения, зато тысяча выключателей). Шумный кондиционер. Звукоизоляции= ноль, наши соседи из Китая начинали кричать в 5 утра. Персонал пообещал узнать и организовать экскурсию на остров-ресорт, в итоге нас кормили "завтраками" и мы так никуда и не съездили (Договаривайтесь/организовывайте всё сразу! Не ждите пока они "узнают"). За 30$( 2 чел х 10$ + сборы) нас отвезли на соседний остров. P.S. В целом всё понравилось, на наши даты это было хорошее соотношение цены=качество. А главное первая линия с роскошными пальмами и видами! Пару магазинов и пару кафе.
Response from Selvam S on 11 Jun,2016
Dear Kirill, Thanks for your comments and it will be helpful for others to book our hotel. We wish you to come back again to stay our hotel next time.