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Reviews of INTJ Hotel

3 out of 5
INTJ Hotel
8113 Flores Magón, Zona Centro, Tijuana, BC

Reviews

8.6

Excellent

Rating 10 - Excellent. 134 out of 227 reviews" "
Rating 8 - Good. 49 out of 227 reviews" "
Rating 6 - Okay. 22 out of 227 reviews" "
Rating 4 - Poor. 12 out of 227 reviews" "
Rating 2 - Terrible. 10 out of 227 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mishelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What kind staff, I can’t see enough good things about them! I come to TJ about four times a year and I wanted to try something more quaint this time and I am so glad I did. The staff at the front desk along with the housekeeping were phenomenal! It’s an older remodeled building just one block up from Revolution, it’s convenient and you save money. I got confused on the day I was supposed to check out and the housekeeping staff helped me pack my items when I was in a meeting. When I got to my next hotel everything was there and accounted for when I unpacked. I’m a single female traveling alone and never once did I feel unsafe. Kind regards to staff and management for creating such a hospitable and friendly environment. I will be back.
Stayed 6 nights in May 2024
Response from INTJ Hotel on 26 May,2024
Hello Mishelle, we are very happy to read your comment and we hope to see you again here at INTJ Hotel, greetings.

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cute very clean modern style room and inside building. Definitely going to stay there again.
Stayed 1 night in May 2024
Response from INTJ Hotel on 21 May,2024
Thank you very much for your comment Rosie, we hope to see you soon here at INTJ Hotel.

6/10 Okay

Jorge

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from intj hotel on 9 Mar,2024
Gracias!

8/10 Good

Danny

Stayed 5 nights in Dec 2023
Response from intj hotel on 27 Mar,2024
Thanks

8/10 Good

Danny

Stayed 2 nights in Oct 2023
Response from intj hotel on 27 Mar,2024
Thanks

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, great hotel. However, there's a loud beeping noise that starts around 9 every night from within the hotel. It's a single short, high pitched beep that happens once every minute. It sounds similar to a beep that a smoke detector with a low battery would make, and it has been happening for the past few months. Weird thing is that it stops by the time you wake up in the morning.
Stayed 5 nights in Dec 2023
Response from nook on 12 Feb,2024
Hola Buen día, de antemano te pido una disculpa;el problema esta arreglado.

10/10 Excellent

Viviane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and simple hotel. It was clean and comfortable. I will stay there again.
Stayed 1 night in Jan 2024
Response from NOOK on 19 Jan,2024
Thank you for your comment, we hope to see you soon Viviane.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is safe and clean.
Stayed 2 nights in Nov 2023
Response from nook on 2 Dec,2023
Gracias por tu comentario.

2/10 Terrible

Keely

Disliked: Cleanliness, property conditions & facilities
When I first got into the hotel, I got a particular feeling this is not a family friendly place, and people just come here to spend a night with each other, if you know what I mean. When I got to my room I could hear inappropriate noises from other rooms, and also found both hairs and pubic hairs on my bed and sheets and pillow. I had to leave after an hour because it was so uncomfortable and in a bad area of town, it felt unsafe.
Stayed 1 night in Nov 2023
Response from nook on 2 Dec,2023
Hola, disculpa por los ruidos que escuchaste pero es un hotel y si encontraste cabellos en tu cama podrías ver bajado a recepción y decirnos de tu incomodidad.

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
No parking space
Stayed 3 nights in Oct 2023
Response from Nook on 29 Oct,2023
Estamos trabajando en ello.

8/10 Good

Guillermo

Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean and cozy, we were treated very well. Staff was very nice and friendly. The surrounding area is not very clean but the hotel is perfect.
Stayed 1 night in Oct 2023
Response from Nook on 9 Oct,2023
Gracias por tú comentario Elizabeth

10/10 Excellent

Omar

Travelled with group
Stayed 1 night in Sep 2023
Response from nook on 20 Sept,2023
Gracias

10/10 Excellent

Morrissey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was amazing
Stayed 2 nights in Sep 2023
Response from Morrissey on 15 Sept,2023
Thank you for your comment, we hope to see you again here at Nook.

4/10 Poor

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities
Great staff and clean, bad room security, cheap door like a cheap bedroom door and lock in a track home. Terrible water pressure. I couldn’t even get a hot shower with adequate pressure or a cold shower with adequate pressure for that matter. Harsh lighting in the room with no dimmers. Bad insulation with a lot of noise from clubs nearby. No peephole in cheap room door. Inadequate lock on door. Very cheap bed. Great staff, but too bad it’s a substandard hotel. I will not return. Side-street offer off of Revolucion with ghetto type surroundings, graffiti and razor wire.
Stayed 2 nights in Sep 2023
Response from Nook on 8 Sept,2023
I'm sorry for the things you had to go through, we'll take your comment into account, there's not much to do about noise because we're in the downtown area and there are problems with water in the area.

10/10 Excellent

Jonathan

Business traveller
Great and clean hotel
Beautiful small hotel near the main strip close to all eating and shopping.
Stayed 4 nights in Aug 2023
Response from nook on 26 Aug,2023
Gracias por tus comentarios.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very quaint property, manager is very friendly and bi lingual which save my ass. Water pressure in the shower is pathetic but the place is very nice. I would stay here again IF they had a safe in the room.
Stayed 3 nights in Jul 2023
Response from Nook on 30 Jul,2023
Gracias Daniel por hospedarte con nosotros,es nuestra función en el hotel que el huésped se sienta como en casa;en lo del agua trabajaré en eso.Esperemos verte pronto.

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in convenient location
I have stayed here at least a dozen times. It is a small hotel with easy access to the main strip. Nice room complete with smart TV.
Stayed 3 nights in Jul 2023
Response from Nook on 30 Jul,2023
Gracias por tus comentarios Jonathan,we hope to see you here soon again.

4/10 Poor

Daisy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from nook on 28 Jul,2023
Gracias por tu calificación.

6/10 Okay

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price in expedia is expensive than the one charged in the hotel It is a nice place to stay, bed was comfortable, hot water need to be fixed but it is a nice place to stay
Stayed 2 nights in Jul 2023
Response from Nook on 27 Jul,2023
Hola,buenas tardes Gracias por tus comentarios,sobre el agua caliente se me ase un poco raro porque nunca hemos tenido problemas con eso y menos en esa habitaciónEsperemos verla pronto Sandra.

10/10 Excellent

Luis

Stayed 2 nights in Jul 2023

10/10 Excellent

Brad

Stayed 1 night in Jul 2023

8/10 Good

Manuel, Bellflower

Stayed 1 night in Jun 2023

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking
It's a good place around the corner from the strip. The one complaint is that they have no complementary parking. You have to pay an additional cost for parking.
Stayed 1 night in Jun 2023
Response from nook on 27 Jun,2023
Hola Gracias por tus comentarios y sobre el parking; estamos trabajando en ello.

6/10 Okay

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were small but clean and the staff was helpful. Downside was the area and the noise. Don't book a room there on a Thursday night if u want to sleep. I had to get up at 4 am to catch a flight and the bar down the street has there music blasting so loud that I ended up getting NO sleep at all. The area is not that safe either. Dirty and homeless people sleeping outside of the hotel on the benches. It's too bad this hotel is in such a crap area because the hotel is nice
Stayed 5 nights in Jun 2023
Response from safe hotel on 16 Jun,2023
Thank you for staying with us at nook.we are always happy to be helpful with you all the time. We tryed to make your stay as pleasant as possible. we have the option of quieter rooms that unfortunately are further away from the entrance, which was your personal request due to your condition.the rooms facing the street they are always noisier because we are close to the nightlife of revolution avenue that represents the heart of the downtown of tijuana,Despite the conditions beyond our control outside of the hotel, our hotel is very safe, we have a controlled entrance, as well as 24-hour security, making your stay peaceful and secure. have a nice day!

6/10 Okay

Francesca

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The only really bad but really important was the fact that they have No blackest for you to cover yourself. The sleep was extremely uncomfortable, they only give you 3 pillows for 2 ppl (the most uncomfortable pillows to sleep with) and somehow we’re supposed to share one pillow. My husband woke up with a 40 one egg paying the last at him like three days. I don’t understand why Hotel would not have blankets if the purpose of staying there is to sleep.
Stayed 1 night in Jun 2023
Response from In the same way we hope to see you soon on 16 Jun,2023
hello good afternoon, an apology for what happened, you could have seen us call the reception or send an email requesting more pillows or blankets so that you could spend a comfortable night and would not have left with that discomfort

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Good hotel to stay clean
Stayed 1 night in Jun 2023
Response from thanks on 14 Jun,2023
THANKS we hope to see you soon! have a nice day!

6/10 Okay

Stephanie

Stayed 1 night in Jun 2023

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Everything was good. The bed was comfortable. The water in the shower was hot.
Stayed 4 nights in May 2023
Response from thanks on 29 May,2023
thanks! have a nice day!

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from nook on 25 Apr,2023
Gracias!!

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice for a 3 star hotel. Clean and good location in the centro. We stayed on a weekend and like all hotels in the centro music from the bars will play at night into the early morning hours. Safes should be included in the rooms and the price was a little high for what is provided.
Stayed 2 nights in Apr 2023
Response from nook on 11 Nov,2023
Hola Jeff, gracias por tu comentario; estamos trabajando en nuevos proyectos.

10/10 Excellent

skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet , and friendly staff
Stayed 2 nights in Apr 2023
Response from nook on 25 Apr,2023
Thanks!!

10/10 Excellent

Leonel

Stayed 4 nights in Apr 2023
Response from thanks on 29 May,2023
thanks

4/10 Poor

MARK, Long Beach

Liked: Cleanliness, amenities, property conditions & facilities
I wasn’t told when booking that I’d need to leave a 500 peso deposit. Further, the place doesn’t take debit or credit cards.
Stayed 1 night in Mar 2023
Response from intj hotel on 19 May,2024
En la application dice sobre ese deposito y si tiene que ser efectivo:igual se te devuelve cuando dejas tu habitacion.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Free wifi Netflix, very clean place even with a blacklight
Stayed 1 night in Mar 2023
Response from Nook on 21 Mar,2023
Thanks for your comments

10/10 Excellent

Deon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great staff excellent room tranquil in walking distance of everything
Stayed 4 nights in Mar 2023
Response from nook on 11 Mar,2023
thanks for you comments,we hope to see you soon.

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable, though the room was very basic for the price and noise traveled.
Stayed 1 night in Mar 2023
Response from Nook on 4 Mar,2023
Gracias por tus comentarios.

10/10 Excellent

octavio

Stayed 3 nights in Feb 2023

10/10 Excellent

octavio

Liked: Cleanliness, staff & service, property conditions & facilities
Great property awesome service prices are unmatchable
Stayed 2 nights in Feb 2023
Response from nook on 25 Feb,2023
Gracias por tus comentarios!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect TJ hotel
Loved this hotel! Cute little corner hotel that is new, clean, and comfortable. Very accessible to downtown TJ. The have 24/7 front desk/security. The Smart TV worked great and I was able to watch all my apps and music. Wi-Fi was plenty strong enough. Will definitely return on my next trip.
Stayed 1 night in Feb 2023
Response from nook on 11 Feb,2023
Gracias por tus comentarios.

10/10 Excellent

Sven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place and everyone is very nice!!! Thilo
Stayed 1 night in Feb 2023
Response from nook on 11 Feb,2023
gracias por tus comentarios.

10/10 Excellent

Judith

Stayed 1 night in Jan 2023
Response from NOOK on 7 Mar,2023
GRACIAS POR TUS COMENTARIOS.

8/10 Good

Derwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from nook on 11 Feb,2023
Thanks

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Nook is a good place to spend a night or two in Tijuana not even a block from Avenida Revolución, the old school center of the city's bar scene. Cesar's restaurant (of ceasar salad fame) is a short walk, as are dozens of other restaurants and bars. The rooms are clean and quiet, doing a good job of keeping out the high level of ambient nighttime noise emanating from Avenida Revolución bars. The room was clean, if a bit sterile, and the staff were friendly. The interior of the hotel features a pleasant, retro theme. This is not a destination or resort, but it serves well the purpose of a clean, quiet place to sleep amid the bustle of downtown Tijuana.
Response from nook on 5 Jan,2023
Thanks for you comments.

6/10 Okay

Luis

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Was Nice clean people very friendly but no parking or ice machine
Stayed 3 nights in Dec 2022
Response from nook on 5 Jan,2023
Thanks Luis!!

8/10 Good

Ben

Stayed 2 nights in Dec 2022

10/10 Excellent

kiros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well over all it is a good place to stay if you want to explore the city. Check in and out was easy . The people at front desk are very nice and polite Mr Gebriel and the two ladies at front desk professionals and nice . Few things they need to add to the room Safe in the room and Blanket in the room will make it more comfortable. The heater works fine but I think they should have blankets. But overall good place if I go back to TJ I may stay there.
Stayed 1 night in Dec 2022
Response from Nook on 17 Dec,2022
Hi,thanks for you comments!!It well be great yo see you again.

10/10 Excellent

Jonathn s

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from nook on 15 Dec,2022
Gracias por tus comentarios

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2022
Response from nook on 2 Nov,2022
thank you.